Trusted Agent profile · Warrington
★★★★★
604 reviews across 2 platforms
66-70, London Road, Stockton Heath, Warrington, WA4 6HR
Bridgfords Lettings's office in Warrington, at 66-70, is rated 2.8 out of 5 across 604 reviews on two platforms, including 165 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Bridgfords Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Warrington.
Every review we hold for the Warrington office, from every platform, shown as written. First names only.
5/5
GoogleLet a property from here late august 2022 and they where super efficient, nothing to much trouble easy quick process and moved in within a week
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotA deplorable and unscrupulous business
A deplorable and unscrupulous business. Tenants have to chase and chase for their bond monies to be repaid and during the chase, Bridgfords lie,lie and lie.
1/5
TrustpilotDon’t waste your time
Their agent failed to turn up to a property viewing. We called the agent and the office several times and no one picked up so we went to their office and booked another appointment for later that day. They then failed to turn up to the second appointment and when we went to the office again, showed no remorse and did not apologise. Will never ever book with them again. They’re rude and unprofessional.
1/5
TrustpilotStay Away !!
Stay Away !!Untrustworthy and remember NO verbal agrements of repairs etc are kept.Cause they will charge you and then ignore you.In my experience No cleaning and No repairs will be carried out after you have signed your contract and paid them your hard earned money.STAY AWAY !!
5/5
TrustpilotThe York branch of Bridgfords have done…
The York branch of Bridgfords have done an amazing job managing my property for rental and selling my home also . I couldn’t thank them enough for their professionalism. They have been so understanding and helped me along the way with my property David, Vicki and Pia have done exceptionally well I making things run smoothly for me .
1/5
TrustpilotDealt with a guy called zahid should…
Dealt with a guy called zahid should have known really never to go ahead, once they had the sale wasn’t interested, pushed into putting the house on the market telling me I’ve spent a lot of time at your house! Very proffesional, was asked to reduce price after 2 weeks, long story with the rest of it but I would stay clear, hence I took my house off the market with them,
1/5
GoogleAvoid Bridgfords where possible awful service 1 and a half months after moving out a rented property and still not received our deposit back, no urgency in the matter. Worst communication i have ever experienced.
Thank you for taking the time to leave us your comments and I am sorry if this has been your experience. Please do contact us at review@countrywide.co.uk should you wish to discuss further. Kind regards, Scott @ Customer Relations.
1/5
TrustpilotHorrendous end of tenancy experience
Horrendous end of tenancy experience, we started a complaint process with them, really unprofessional, they don't respond to emails or calls, do yourself a favour and look elsewhere
5/5
TrustpilotSeamless experience in finding and…
Seamless experience in finding and finalising a house on rent with an expert. The team at Bridgfords Manchester, specially Louise works very effectively with timelines, high level of coordination. She is an expert and very detail oriented i would say, sorted things with priority, wonderful experience. Thank you.
1/5
TrustpilotAccepted property and then they rang to say they’ve accepted someone else!!
I was accepted a property by them and I sent all paperwork over and two weeks later they phoned saying I was accepted as a higher bidder was accepted. Why accept me and my offer to disappoint two weeks later. Do not use this estate agent very bad service and not happy at all. They are useless I will be using somewhere else.
5/5
GoogleWe had to find a good and suitable property within short period of time with a puppy. We were able to move into very quickly! Big thank you for the fast and high quality service!
Many thanks for your fantastic 5* review. It gives me great pleasure to read that once again our Bridgfords branch were professional and helpful. Kind regards, Lucy.
5/5
TrustpilotGeorgia brilliant
I had best service , and kept up to date with the process. From Georgia , and communication was seamless. Always let me know what was needed every step . Excellent work . !! Thanks RegardsDean
1/5
GoogleThis company cannot be trusted to provide a service to the tenant or landlord which is satisfactory. When letting from them they failed to ensure repairs were complete and still hold the deposit we paid them five months after we moved out.
Hi Alan, I am sorry if you have had a negative experience at Bridgfords, unfortunately this review relates to one of our lettings branches and I can see you have already left a review on the Chorlton page. Please contact the manager at the closest lettings branch at Sale on 0161 956 2231
1/5
TrustpilotWorst letting agent ever Wakefield branch
One of the worst estate agents to deal with when we rented a property. The Wakefield branch staff were awful to deal with and made us feel like liars. We are currently going through a complaints procedure with them and they are withholding our deposit due to the fact that they are incompetent and got paperwork incorrect. I hope the landlord has learned a valuable lesson using them!!
1/5
TrustpilotAvoid at all costs!
Avoid at all costs. Untrustworthy, deceitful, unprofessional members of staff at the Hazel Grove Bridgfords Store lead to upsetting experience for myself and my partner whereby a member of staff dealing with the sale of our property beat us to the purchase of another property after building rapport with us and saying how lovely the estate was we were moving to. Conflict of interest at its finest. AVOID!!
5/5
GoogleRented property from bridgfords warrington ( stockton heath) for 3 years. Never had any issues, any thing i needed doing was done and quick. When i left property it was a very easy process, Brillant service
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
1/5
TrustpilotRude
Rude, unhelpful and abrupt. They don't care about the tenant. All they care about is keeping the landlords happy and not losing the landlords custom. They could give no s#*ts about the people actually paying money. Stay away because they are not helpful. I got upset about a job that needed doing and was told that "you took the house as it is, there's nothing we can do". Just Wow
1/5
TrustpilotNot the best experience over a two year…
Not the best experience over a two year period. During our stay in their letting they were the most inconsiderate bunch. If there was a problem it was your fault. The landlord was always right. At the end of the tenancy their deposit holding arm Countrywide did their very best to withhold some of it, even though the property was in a better state when we left it.
3/5
TrustpilotBridgford Didsbury was ok
Bridgford Didsbury was ok, felt a little rushed in the viewings but at least they answered their phones unlike some other letting agencies
1/5
TrustpilotI want to let you know that I am…
I want to let you know that I am complaining to you because you are careless. my husband called for a house yesterday and you were going to call us back, you didn't do that. today when he came back to you with a phone call, you tell us that there are no more places to see the house. I do not recommend.
1/5
TrustpilotTerrible customer service, will happily take your deposit but never give it back
Terrible customer service. Been waiting over a month for my deposit back after getting the checking out report (which came back fine) keep getting told it’s the landlords fault. Will be seeking legal advice and charging them the deposit, legal fees and their standard late payment fees as detailed on there account if I was to have paid my rent late (which I never did)
5/5
GoogleI have only good praise to give for the customer service from Abigail at Bridgefords. Very professional, always a quick response and extremely helpful . Thankyou .PositiveProfessionalism
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotUnprofessional
I called Bridgfords this morning to book a viewing on a house added to rightmove today. I was passed to Steph who started the conversation with "whats happened now" ?????? She was reluctant to book a viewing so i didn't. Rude, abrupt & unprofessional. Id suggest not talking to people like you know them and do your job which is booking viewings.
1/5
TrustpilotWorst estate agents I've used
Bridgfords Newcastle are unorganised and only tend to communicate with you when it is in their interest. They can be very difficult to get hold of once you moved in.They charge a fortune to renew the tenancy and remain in the property then when you decide to move out of the property, they charge if you need a reference from them for your new property.Would definitely not recommend!
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Tell us what you need and we'll put you in touch. Bridgfords Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Warrington.
