Bridgfords Culcheth reviews in Warrington

★★★★★ 1/5

Trustpilot

Well what I can say! SHOCKING SERVICE.

Well what I can say!! After 7 years we have had enough and made the decision to move after countless problems. I am now having to move away from the area I grew up in and also I have to let my pet dog go after all the problems and YES BRIDGFORDS YOU ARE TO BLAME!!!! When we moved into the property it was just about habitable, it should not of been presented in the way it was but we were desperate. Over the years we improved the property ourselves and made it a nice home and we genuinely felt at home. Problems included heating pump problems, shower problems, we were left without a gas hob for 6 weeks, had to live practically off ready meals. Roof leaks, boiler problems which take weeks or even months to resolve. The penultimate decision to move was made when we were left without heating over the Christmas period, the house ended up like an ice box to the extreme causing massive distress to us and our young children, but they just don't care, waiting days and days for quotes to be accepted. Money comes before Health and Safety with these guys and to top it off we are being harassed to arrange viewings for new tenants, absolute joke. Unlucky for them is that I know property law, probably better than them and I have the right to refuse access to them until tenancy agreement ends. No one from the agency has ever been out to inspect the property in 7 years but they are willing to show people around, for they all know the property could be trashed. Absolutely unprofessional, some staff should be nowhere near the business of real estate. I think they think that payment of rent is just for the property, its not you pay rent for a service to which you do not get! DO NOT RENT A PROPERTY FROM BRIDGFORDS. Its just a shame it has come to this but they are to BLAME FOR IT ALL!! SIMPLE. GOOD LUCK TO WHOEVER MOVES IN!!

REECE · 5 February 2026

★★★★★ 1/5

Trustpilot

Absolutely shocking

Absolutely shocking , no chase ups , no progress or updates for my purchase, no follow up , consequently a £400 k purchase failing at the last minute , not qualified to sell houses correctly, , complete garbage im afraid , cost me thousands in abortive fees , totally lied to & lead down the garden path. A waste of 8 months of my life , totally in shock upset & devastated

Melanie · 8 April 2026

★★★★★ 1/5

Trustpilot

My experience with Bridgfords/Countrywide

My experience with Bridgfords/Countrywide has been extremely disappointing.

Diptarup · 31 July 2026

★★★★★ 5/5

Google

Ashleigh was very helpful throughout our house move. Thank you

J · 22 October 2025

★★★★★ 1/5

Trustpilot

Avoid

Unfortunately, i read these reviews quite late and I am in agreement with all the negative opinions about Bridgfords Withington. We tried to buy a flat, but when we told them that we have our own mortgage advisor, the communication stopped. When we tried to get updates, they would try to discourage us to continue. They went on making an offer for our maximum budget, despite only having 1 additional buyer who offered 25k less than us. Dishonesty/ lack of transparency and totally unprofessionalism, especially Richard/ Hammad. I am happy I did not use their services, and I now select properties which are not in their portfolio. Quite sure the seller has received a lower offer as well, which is a shame as the flat was superb. Avoid!

Horia · 4 June 2024

★★★★★ 5/5

Google

We decided to use Bridgfords in Culcheth to sell our property after seeing anumber of local agents. We found the service they offered was superior and from day one we felt looked after and reassured. The valuation from Andrew was in our view realistic and we felt in safe hands. We quickly had viewings booked in and Alex kept us updated at all times. With a couple of days we had 5 viewings and 4 of which all offered over the asking price. Bridgfords provided all of the information to us for each buyer which allowed us to make the decision as to which buyer was best for us. We also dealt with Bridgfords for our onward purchase. This was not an easy transaction by any means, with various issues arising along the way. However, Bridgfords worked with both us and the seller professionally and kept us updated the wholetime! Cannot fault the service we recieved and everything was dealt with in the way we would expect and in exactly the same way we had been advised we would at the start of the process. Very efficient and wouldnt hesitate to recommend. Thank you to Andrew, Alex, Lindsey and the whole team at Bridgfords Culcheth.

Claire · 24 October 2020

★★★★★ 5/5

Google

I would like to thank Andrew and the team at Bridgfords in Culcheth .They made what was a stressful time , selling my dad’s house especially in this awful time , a good experience . Andrew was always there to answer questions and if he wasn’t in the office , would always ring me back. I wouldn’t hesitate to recommend Bridgfords to anyone looking to buy or sell a home , Thank you again

Rose · 24 October 2021

★★★★★ 5/5

Google

After 42 years in the same house, we decided to move. Being a complete novice in this area, Andrew was so patient, he spent a great deal of time and effort supporting us through the process, which at times did not run smoothly. Andrew worked very hard and diligently to achieve completion of our sale/purchase, and I can quite honestly say that Andrew put 110% effort into our move, we couldn’t have achieved our goal without him

Gill · 24 October 2020

★★★★★ 5/5

Google

Thank you to Christie and the team in Culcheth for assisting me with purchasing the property. They were always professional and great with communicating everything back to me when there are any changes.

Luca · 24 October 2024

★★★★★ 2/5

Trustpilot

Branch staff good, conveyancing beyond horrendous

Started the journey of selling my flat with Bridgfords well, great listing, quickly found a buyer, then Bridgfords conveyancing service took over and was incompetent at every turn. 6 months on from accepting an offer I’ve had to end the sale as my mental health couldn’t handle anymore of the misleading, lies and gaslighting from their conveyancers. Was so bad even the branch staff said they were embarrassed at how bad it was.

Andy · 16 January 2026

★★★★★ 5/5

Google

Very pleased with all the staff at Bridgfords in Culcheth. Especially Christie. She went above and beyond at times, reassuring us when things weren't going to plan. My house sold within 10 days. Can't ask more than that.

Sharon · 25 July 2024

★★★★★ 1/5

Trustpilot

If I could put 0 I would

If I could put 0 I would. My cousin gave notice that he was giving up the flat due to family and health issues. Before he was able to remove his things (within a week) they have taken his belonging and given only some clothing back. They have stolen a family air loom watch (Rolex) , cash that was for Christmas, not given back any expensive trainers .. they have drip fed some things back since like the tvs and yet to receive the Xbox, they have photos of his stuff on their report which they haven’t given back. They are not to be trusted . They are proceeding to trade non ethically and illegally. Reports to police have been made. They prey on vulnerable people

Olivia · 10 November 2025

★★★★★ 5/5

Google

Great service from Bridgfords Culcheth, in particular Christie who helped us through the process of buying our new home from start to finish. We would be more than happy to recommend the team at Culcheth to friends and family.

Col · 25 June 2024

★★★★★ 5/5

Trustpilot

Holly & Nathanial @ Stockton Heath

I’m so grateful to Nathanial, Holly and Sam at Bridgfords Stockton Heath. They’ve helped me through two moves during one of the hardest times in my life, and their support has genuinely meant the world. They were kind, patient and completely on top of everything.

RL · 4 August 2026

★★★★★ 5/5

Google

Had a really good experience with this branch we dealt with Ashleigh who was really helpful throughout the entire process. Would definitely recommend

Jenny · 9 February 2025

★★★★★ 5/5

Google

Moving home is a stressful experience for any person, but the whole process was made a lot easier thanks to the team at Bridgfords, Culcheth. I'd like to thank Ashley, Adam and the team at Bridgfords for helping me through purchase process. In particular the mortgage service provided was very useful as I was able to select a mortgage that suited my needs without having to do all the searching myself...This saved my a great deal of time. I also found the conveyancing service provided by Bridgfords very good... They kept me updated via the website so I was always updated on the progress of the purchase. Once again, thanks to all for making this as smooth a process as possible

John · 25 October 2016

★★★★★ 5/5

Google

Fantastic Service, Speedy Sale, Well Connected Seller/Buyer Network. We used Bridgfords Culcheth for our house sale. Had two viewing in the first week and sales has been agreed even before the house has been put onto the internet! From sales agreed to the completion, the whole process only took 4-5 weeks. The service we received was second to none! I would like to thank Andrew and the team at Bridgfords Culcheth to make the whole thing so simple!

Yu · 25 October 2018

★★★★★ 5/5

Google

Have to give top rating to Bridgfords Culcheth. I wasted months with another major agency trying to sell and getting nowhere. Not even response to my enquiries. Switched to Bridgfords and had good offer within a week! Plus friendly prompt … More

Anthony · 22 November 2025

★★★★★ 1/5

Trustpilot

I wrote an email to one of their sales…

I wrote an email to one of their sales colleagues about a viewing who wouldn't open the door to me. The sales colleague never responded back to my email. Plus they've not bothered to notife me about a property I was interested in but is now sold!

Rachel · 27 June 2026

★★★★★ 5/5

Google

Great service at Bridgfords Culcheth, Ashleigh was so supportive and helpful. We have also used their mortgage broker service and Nicola was so good with it. Highly recommend!!

Nga · 24 September 2024

★★★★★ 1/5

Trustpilot

Bridgfords Gosforth

Bridgfords Gosforth - categorically the worst letting agents I have ever dealt with. They were very efficient at getting credit checks completed and the rent and deposit organised. After that though the service was appalllng. We picked up they keys a few days before we moved in and noticed a wash basin in the ensuite was smashed, and the premises was generally dirty (not mentioned on the inventory). Rang and advised - and said they could access the property to repair if necessary. It was not repaired when I moved in and I was advised this was because I needed to report through their portal. In the first week I had to report repairs - washing machine not plumbed in, broken toilet seats, kitchen cupboards so dilapidated the drawers fell out when opened, gas fire not working, thermostats missing/broken on radiators, ventilation fans not working plus the smashed basin. It took them 7 weeks to get some of the repairs done, the remainder were outstanding when I left 6 months later. I chased and chased but just got told they aren't priority repairs (repairs on white goods are supposed to be prioritised). Once I handed my notice in they were super efficient at arranging viewings to get some other poor fool to pay £850 to live in a cold badly maintained property.Although I have seen a copy of the check out report which mentioned lots of issues, all of which predated my tenancy, I have never had confirmation that the Land Lord is happy ( They brow beat me into taking a zero deposit arrangement which was very expensive so I don't have a deposit to come back) All in all swift to take your money slow to respond to issues and communications demonstrate how little they care about their tenants. I cannot recommend highly enough that you avoid this business like the plague.

Sally · 5 August 2023

★★★★★ 1/5

Trustpilot

would not recommend this company to any…

would not recommend this company to any landlord. The fees are extremely high, with additional charges that are not always made clear from the outset. Communication is poor, and it is often very difficult to get hold of staff when you need support or answers.

Andrew · 24 June 2026

★★★★★ 5/5

Trustpilot

A cheerful professional that brightens up your day...

I am the director of GLY UK Immigration Support Services Co. Ltd. which serves our HK clients in finding ideal homes here in the UK. Over the years of our operation, we learned to value true professionals in the estate agencies, who are, like Louise Coghlan of Bridgfords, very enthusiastic, responsive, and very patient to answer questions and resolve issues we encountered during the renting process. Louise is also one of the most cheerful estate agents I have ever met…so pleasant to talk to and to work with!.I am always pleased to recognize a true lettings professional who demonstrates knowledge, passion and commitment to her work. And me and my team are grateful for the support Louise has given us!Jonas FungDirectorGLY UK Immigration Support Services Ltd.

GLY · 12 July 2023

★★★★★ 5/5

Google

Everyone at Bridgfords was so helpful, polite and professional at all times. Nothing was ever too much trouble and when they said they would call you back they did. They helped my sale go through smoothly and went the extra mile. Thanks to Andrew and his team :) I would recommend Bridgfords for your propertyPositiveResponsiveness, Professionalism

Nicola · 24 October 2022