Every review we hold for the Ware office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotIan at Keith Ian Estate Agents
Truthfully, when I called Keith Ian, I had completely lost faith in estate agents. We had been on the market for over a year trying to sell a very beautiful, grade II listed, house. Admittedly this is not everyone's taste but...over a year!!Ian said it was time to "shake the tree " and goodness me he certainly did! Very soon we had viewings, were under offer and sold. It wasn't a straight forward sale. Ian was diplomatic throughout....and it all went through and now we are happy in our new home.Thank you Ian !
Julie · 13 June 2020
★★★★★ 5/5
TrustpilotGreat experience!
Jordan and the team made the experience of selling our property seamless. Would definitely work with them again and would recommend them for anyone buying or selling!
D.Eason · 26 March 2021
★★★★★ 5/5
GoogleBought a house through these guys!! My wife and I were happy with them throughout the process! They were professional, friendly, knowledgeable and polite staff.
Luke · 18 June 2023
Agent replied · 17 June 2024
Thanks so much for the review Luke and I hope you are both happy in your lovely new home.
★★★★★ 5/5
TrustpilotWhat a fantastic agent
What a fantastic agent, found me a property in a very short time, all the staff were professional, curtious and efficient. Wouldn't hesitate to recommend these guys.
Suwanna · 15 January 2025
★★★★★ 5/5
GoogleThe team at Keith Ian were extremely professional and dedicated to the whole process of selling our property. They are highly recommended.
Kevin · 15 March 2025
★★★★★ 5/5
TrustpilotHighly recommend Keith Ian
Keith Ian were recommended to us by a friend who had bought and sold a house with them. We also had a great experience. We found Scott and Luke to be proactive and helpful throughout the process, keeping us up to date at all times. Would recommend.
Steve · 15 September 2019
Agent replied · 13 June 2024
Hi Steve, Thank you for your kind words, we wish you well for the future Regards Keith Ian
★★★★★ 5/5
TrustpilotVery happy with Keith Ian
We are very pleased that we used Keith Ian for the sale of our property.Scott did everything he promised and was always professional and personable with constant updates on the progress of the sale. We would recommend them to friends and family if they were selling or buying property.
Lesley · 30 January 2018
Agent replied · 13 June 2024
Thank You Lesley, we wish you well in your new home
★★★★★ 5/5
TrustpilotPerfect from start to finish
Perfect from start to finish. Sold our house in less than 2 weeks for over the asking price. We moved to our new home 3 months later. We trusted them every step of the way and cannot find a single fault. Would always recommend Keith Ian.
Bethan · 31 October 2019
Agent replied · 13 June 2024
Hi Bethan, thank you for your review and wish you all the best in your new home and new location, Regards Keith Ian
★★★★★ 5/5
TrustpilotChris and Ian did a great job in…
Chris and Ian did a great job in selling our property quickly for the asking price. We had numerous issues with a non-communicative purchaser, but Chris and Ian chased all the various stakeholders repeatedly until we reached a succesful conclusion. I reccommend these guys and would use again.
Steve · 17 August 2018
Agent replied · 13 June 2024
Thanks Steve, Communication is key, as long as everyone knows exactly what is going on, good, bad or indifferent we can work things out to the desired result.
★★★★★ 5/5
TrustpilotAs first time buyers Keith Ian helped…
As first time buyers Keith Ian helped make the process run smoothly. They were there to offer us help and advice every step of the way; from the first viewing to picking up the keys. We are so grateful for their help in buying our first home.
Dani · 20 March 2019
Agent replied · 13 June 2024
Hi Dani, Thank you for your kind words, we wish you well for the future Regards Keith Ian
★★★★★ 5/5
TrustpilotTruly excellent service by the team
Very good service by the team. Jordan, Ian and Max did an excellent job arranging the sale of our house. They know the local market, kept us informed at all stages of the sale and were always on hand to help, advise and support.
We cannot thank them enough for all the help they have given us.
I would recommend Keith Ian to anyone looking to sell their home.
Graham · 11 December 2021
★★★★★ 5/5
GoogleSold my flat using Keith Ian and the process was great! Charlene, Jordan and Luke did great work and found a buyer after about a month of viewings. I’d highly recommend using their services
Michael · 16 August 2024
★★★★★ 5/5
TrustpilotExcellent estate agency
Excellent estate agency, they knew what we were looking for and always contacted us for the relevant properties. When we found the right property and the sale was progressing they went above and beyond to ensure both parties were liasing effectively and that all paperwork was completed.
Demi · 26 November 2017
Agent replied · 13 June 2024
Thanks Demi, always happy to be on hand to help and do what ever we can to progress things
★★★★★ 5/5
GooglePrompt and efficient service backed up by experienced staff with first class local knowledge. Correct price obtained and will use again.
Paul · 18 June 2023
Agent replied · 17 June 2024
Thank you so much for your review Paul.
★★★★★ 5/5
GoogleWe worked collaboratively with Keith Ian staff earlier this year and cannot fault their professionalism and knowledge. We would undoubtedly recommend to other firms considering working with them 👍🏼 …
Peverell’s · 18 June 2022
Agent replied · 17 June 2024
Thank you Peverell's Bathrooms and Kitchens, we will of course use you again!
★★★★★ 5/5
TrustpilotThank you Stuart and Lynn at Buntingford.
Thank you Stuart and Lynn. For being there when we needed you during this covid move. Your ever cheerful presence certainly helped.
L · 11 February 2021
★★★★★ 5/5
TrustpilotFabulous service
Fabulous service, excellent communication, always swift and diligent. Especially Charlene who managed every challenge with positivity and ensured perfect outcome.
Derek · 5 June 2021
★★★★★ 5/5
GoogleThe Keith Ian team were professional and friendly from the outset of our enquiry to sale completion. Highly recommended!
Dave · 18 June 2023
Agent replied · 17 June 2024
Thanks Dave and we hope you are happy in your new home.
★★★★★ 5/5
GoogleHad a great experience with Keith Ian purchasing a flat. Jordan, Luke and Max my heartfelt thanks to you!
Valentina · 18 June 2023
Agent replied · 17 June 2024
Thank you very much for your 5 star review Valentina.
★★★★★ 5/5
TrustpilotSupportive, excellent and helpful
We brought our house through Keith Ian and they were awesome. We bought a fixer upper and they allowed us to have multiple viewings throughout the sales process, not once did we feel like an inconvenience. They were far more supportive than the agents we sold through and held our hand throughout the process. Next time we would sell through them without hesitation. Thanks to all of the team.
Anthony · 16 February 2021
★★★★★ 5/5
GoogleTo be honest, you cannot get much better than these guys, especially if you are dealing with Jordan Falco. Seamless process, completely hassle free, and always kept in the loop with progress towards completion. Thank you!
Alex · 18 May 2024
★★★★★ 5/5
GoogleI had the best experience dealing with Keith Ian when looking for our first home. Ian was very helpful and gaveagave us lot of useful tips as we didn't know the area at all. I couldn't recommend them more!
Agy · 18 June 2020
Agent replied · 17 June 2024
Thank you very much for your 5 star review!
★★★★★ 5/5
GoogleExcellent service and communication from start to finish. Highly recommended
Jules · 18 May 2025
★★★★★ 5/5
TrustpilotSold our home through Keith Ian
Sold our home through Keith Ian, Chris has helped to make the sale stress free.Great communication, and quick to reply to emails. Worked really hard to ensure that our sale went through as quickly and smoothly as possible.Highly recommend them! Thank you. 😁🏘
McGrory · 17 September 2017
Agent replied · 13 June 2024
Dear Mr and Mrs McGrory, Thank you for our 5* review, glad to hear you felt the transaction was stress free as that is our aim. we wish you all the best in your new home. Regards Chris
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.