Keith Ian Ware reviews

★★★★★ 4/5

Trustpilot

Professional all-round service - highly recommended

I have experienced the full range of services offered by Keith Ian (Cheshunt) Estate Agents having bought my property via their sales team then, years later renting out the property via their lettings service and later still, selling it.From the beginning, Keith Ian were professional, informative and kept me up-to-date with developments. Whilst letting out the property Keith Ian Lettings took over managing it. The property was inspected monthly, any issues were promptly reported and resolved. They were supportive to both myself and my tenants when I needed to sell and had to end the tenancy agreement. They oversaw the cleaning and redecorating of the property prior to it being put on the market.Once on the market, Keith Ian sales team recommended local solicitors to handle the sale and I obtained three quotes before making my decision. I would strongly recommend Keith Ian Estate agents for their helpful, supportive attitude and overall professionalism.

Claire · 4 April 2019

★★★★★ 5/5

Trustpilot

Thank you Chris Phelps and the team at…

Thank you Chris Phelps and the team at Cheshunt for selling our home and finding our dream home!! Highly recommended you guys to all our friends and family. Thank you Amanda and Dave

Amanda · 14 August 2018

★★★★★ 5/5

Google

The team at Keith Ian were extremely professional and dedicated to the whole process of selling our property. They are highly recommended.

Kevin · 15 March 2025

★★★★★ 5/5

Google

We recently sold my mothers home through Keith Ian, the property went on the market in January and the sale completed on March 28th. The team at Keith Ian were courteous, professional and patient. Charlene did the initial viewing and valuation, she’s an impressive hard working agent. Max dealt with the legal side and kept momentum in the sale, great team. I highly recommend Keith Ian to anyone looking to buy or sell a property.

Tony · 18 April 2024

★★★★★ 5/5

Trustpilot

Keith Ian - good team!

Keith Ian, managed one of my properties in Ware for years. They were always supportive especially when there were issues when I was working abroad and found solutions to look after me and the tenants. When it was vacant they worked very swiftly to make sure there was a new tenant in asap. Then when I came to sell the property again they were excellent, swift, gave great advice and was patient with me getting everything together and the property prepared to sell. I would very much work with them again in both lettings and sales.

Paul · 11 December 2018

★★★★★ 5/5

Trustpilot

I am extremely happy with the way Keith…

I am extremely happy with the way Keith Ian have helped my during this period of buying my first property all the staff have been nothing but helpful Chris inpurticular shows great professionalism in the way he conducts his work he generally is trying to help which is good to see he has always updated me with what I needed to know and is just genuinely a nice guy me buying my first property is quite daughting and all new to me Chris and Keith Ian have helped made my experience at ease and less daughting and I would recommend them to anyone who is looking to buy sell or rent.

Seyhan · 28 November 2018

★★★★★ 5/5

Trustpilot

Keith Ian an Estate Agents with a difference !!!!!!

My experience with Keith Ian has been the best with any Estate Agent I have used. To put it into perspective I have used Agents in excess of 20 times and my opinion has never been good. I am pleased to say Keith Ian might have even changed that opinion. This time I was selling on behalf of an aged aunt. They kept me fully informed of the process and helped in every respect of the sale, including recommending a reasonable house clearance company.

Deborah · 22 November 2018

★★★★★ 5/5

Trustpilot

Buntingford Rocks!

Ian & Stuart @ Keith Ian Buntingford have been absolute stars in helping us with our recent house-move - what should have been a quick and easy transaction in a short chain ended up being a long, drawn out process with constant hurdles that had to be overcome - Ian & Stuart dealt with the whole process in a calm, professional manner maintaining excellent communication up and down the chain and going out of their way to help get questions answered and issues resolved. Their many years of experience and expertise in their field ensured the successful completion of the process and we are delighted to be moving into our new home in a few weeks time. We highly recommend Keith Ian Ltd Estate Agents as they have been a pleasure to work with - THANK YOU!

Clare · 21 November 2018

★★★★★ 5/5

Google

The team was professional, responsive, and supportive throughout my purchase. Communication was clear, and the whole process ran smoothly. Highly recommend this estate agent.

Pervin · 16 January 2026

★★★★★ 5/5

Trustpilot

Completion within 3months!…

Very pleased again with my experience with KeithIan in Buntingford. Stuart,Lyn and Marie offered a friendly and professional service from start to finish and I felt reassured all the way. Thanks for taking into account our timeframe and getting us over 'the finishing line. Many Thanks Colin,Lin and Daniel.

Colin · 8 July 2022

★★★★★ 5/5

Trustpilot

Great Local Estate Agent.

We purchased through Keith Ian (Buntingford Office) a few years ago and was so impressed with them that we have just used them again for our sale. Great local company with years of dedicated experience and brilliant customer service.Lynn and Marie have been fantastic in working on our sale which was not without its issues but they never gave up chasing and working very hard to achieve an exchange of contracts. Always took our calls and kept us updated, they are true professionals. Their boss should definitely give them a pay rise!Ably managed by Stuart who is a local himself and knows Buntingford and its residents well and so is best placed to offer local advice and knowledge. Well done all of you.

Ken · 22 May 2018

★★★★★ 5/5

Google

I have found the whole team to be very helpful and professional. Having no real experience of selling a property I appreciated the support and information given. When an issue arose when contracts were due to be exchanged they were proactive in moving the process forward and finding a solution that was satisfactory to the buyer and myself. Will recommend them to friends and family.

Brian · 18 June 2022

★★★★★ 5/5

Trustpilot

I highly recommend Keith Ian Estate…

I highly recommend Keith Ian Estate Agents, this is the 3rd time I have used them and yet again they have not disappointed me in their professional approach, nothing is too much trouble, always going the extra mile, and always making you feel that all their efforts are focussed just on you alone.The team in Buntingford which comprises of Stuart, Lynn and Marie have been my Dream Team all the way through the process I couldn't ask for better or more professional people to assist me in my sale.

Christine · 19 February 2018

★★★★★ 5/5

Google

I recently staged, by kind permission and invitation of Keith Ian, two pop-up art exhibitions at the Ware office (Old Town Hall). Just wanted to say a big thank you to the team at Keith Ian for supporting local artists, and for their friendly, approachable style and nature. Rgds Mike Lawrence

NOTORIUK · 23 July 2023

★★★★★ 5/5

Google

Jordan & Luke at Keith Ian are the number one estate agency in Ware! They went above and beyond to sell our property and at the same time, we met a couple of really fun and responsive guys who made our moving journey a much better experience. Thank you guys!

Natalie · 23 July 2023

★★★★★ 5/5

Google

Keith Ian have been very professional and helpful throughout my house sale, especially Charlene, Jack and Mel (now left) and I would highly recommend them

Carolyne · 18 February 2024

★★★★★ 5/5

Google

What one thoughtful lady. She understood that I didn’t want sell my home. She thought might be able to help . Not thinking about her Commission. 10/10. Highly Recommended

George · 11 October 2025

★★★★★ 5/5

Google

It was a pleasure getting to know the guys at keith ian. They have been very helpful every step of this journey, especially Jack has been really friendly.

Ahmet · 20 November 2023

★★★★★ 5/5

Google

Charlene is amazingly supportive and professional - she got my place sold during a very difficult time for sellers. Couldn't recommend more.

Ratha · 19 March 2024

★★★★★ 5/5

Google

I had very good experience with the team. I can't thank enough for helping me to find my new home.

Lenka · 16 December 2025

★★★★★ 5/5

Trustpilot

Highly Recommend!

Having dealt with Keith Ian Cheshunt for both a property purchase & a rental I cannot recommend them highly enough. Having had a very bad experenice with another agent in the area I found Chris & Ian to be a breath of fresh air due to their profesionalism, helpfulness & most of all honesty; Chris & Ian are a credit to their business which is a credit to the industy. Highly recommend!

Simon · 18 February 2019

★★★★★ 5/5

Trustpilot

This is the second house I've sold…excellent

This is the second house I've sold through keith ian, cannot fault them in any way, Mel and Charlene were extremely helpful, sold my mum's house quickly, in fact all the staff were polite & professional, would definitely recommend them

Mark · 10 September 2022

★★★★★ 5/5

Trustpilot

Outstanding level of professionalism and service

When we bought our house in Buntingford, Keith Ian went above and beyond what we as buyers were entitled to as our purchase was ridden with problems. When we had to move from Buntingford, we went to them only and they sold our house quickly and then helped us again in dealing with another difficult purchase in another area. Their service has been excellent throughout and we recommend them highly.

Colin · 20 September 2019

★★★★★ 5/5

Trustpilot

House purchase with the Keith Ian team

We have just completed a sale with Jordan Falco at Ware and he has been fantastic. Jordan was able to provide updates on where we were in the process even better than our solicitors! He has been ever so helpful and supportive, with Ian, and we would highly recommenend their services.

Yomi · 24 August 2020