Trusted Agent profile · Wanstead

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Martin & Co Wanstead reviews

★★★★★ Excellent

482 reviews across 3 platforms

74 High Street, Wanstead, E11 2RJ

Part of Martin & Co, see every office.

Martin & Co's office in Wanstead, at 74 High Street, is rated 4.7 out of 5 across 482 reviews on three platforms, including 270 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

270

Reviews on Google

This office

The Trusted Agent logo

5.0 / 5

21

Reviews on The Trusted Agent

This office

Trustpilot logo

191

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martin & Co Wanstead

Here at Martin & Co Wanstead, we are proud to provide specialist advice, guidance, and support across all areas of the residential property market to the people of Wanstead, and wider East London and West Essex communities. Franchisee Mike Molloy was born and bred in Wanstead and brings a wealth of local knowledge to the team, as well as extensive experience from across the industry. A landlord himself, Mike has first-hand understanding of the needs of landlords and tenants, and alongside his dedicated and experienced team delivers a comprehensive service to buyers, sellers, tenants, and investors alike. With our wealth of experience across both lettings and sales, you can be confident of receiving the very highest standards of service from the Martin & Co Wanstead team at all times. Whether you have a property to sell in the area, or you are looking for a home to rent, please do get in touch as we'd be delighted to help. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Wanstead get you on the move.

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Wanstead office, from every platform, shown as written. First names only.

1/5

Google

Very bad service both buying and selling. Would never recommend them. Staff unprofessionalNegativeResponsiveness, Quality, Professionalism, Value

Ashley · 12 June 2021

Agent replied · 11 June 2024

Good Afternoon Ashley, Following our recent discussion just now Thursday 6th August 2020, as mentioned I was rather concerned why it had taken you since January 2019 to compile a review! Your points were raised and I have informed all our staff members as your review does have an impact on all staff as a reflection of your concerns. We do as a company have concerns if clients are unhappy and address any such issues always with immediate effect, however your issues that you raised were a considerable amount of time ago so in fairness there is not much we can do at this time but to wish you well in your future home. I am glad we managed to have a conversation in the meantime to conclude any outstanding business. regards Laraine Tarrant Executive Assistant to the Business Owner

5/5

Google

Very helpful and organised estate agents.

Ketan · 14 October 2022

Agent replied · 12 April 2023

Hi Ketan - Good Afternoon, Thank you for your 5 Strat review which is greatly received. kind regards Michael Molloy - Business Owner

5/5

Trustpilot

sold flat through Martin and Co in Wanstead

Very helpful and honest straight down to selling the property No gimmicks Very pleased with results Very willing Togo the extra mile

John · 24 March 2019

Agent replied

Hi John,Thank you for your feedback . We aim to please and provide that extra special service, which I have to say all my team are extremely experienced in and their care attitude to all clients is simply the best.Kind regardsMichael Molloy - Business Owner

5/5

Trustpilot

Outstanding customer service throughout…

Outstanding customer service throughout the whole renting process.

Daniel · 6 July 2022

Agent replied · 4 June 2023

Good Afternoon,Thank you so much for your 5* review, I wish you well in your new home moving forward and remember we are always here for you.kind regardsMichael Molloy - Business Owner

5/5

Trustpilot

Highly recommended

Great at what they do! Rob H was always available when needed and gave great advice to a first time landlord.

Justin · 2 July 2019

Agent replied

Hi Justin,Thank you for your review. Glad to have you on board and happy to help in anyway.kind regardsMichael Molloy - Business Owner

5/5

Google

A real pleasure to find estate agents who are really trying to help you get a property. Richard helped me a lot, thanks!

Joe · 10 December 2016

Agent replied

Hi - just following up on reviews and stars from the past few years - so as to see the consistency of our professional hard work. I hope all is going well with and for you. regards Michael Molloy - Business Owner

5/5

Trustpilot

Great estate agency 🏡

I have been extremely happy so far with the service I’ve been provided with from Martin&Co.

Stephanie · 22 July 2020

Agent replied

Hi Stephanie,Thank you for your review.kind regards - stay safe and wellMichael Molloy - Business Owner

5/5

Trustpilot

Very welcoming

Very welcoming, every step went smoothly with good communication and felt comfortable to voice problems or queries.

Katie · 29 January 2020

Agent replied

Good Afternoon Katie,Thank you so much for your review. We are always here to help. Please feel free to contact us anytime you need to.kind regardsMichael Molloy - Business Owner

5/5

Google

Great service, we have been dealing with Martin Co for over 3 years and we are very happy. Highly recommended

Anna · 5 June 2018

Agent replied

Hi Anna, thank you for your kind words and your continued custom, all the best.

2/5

Trustpilot

Poor communication

Poor communication throughout selling process, calls not returned, emails not answered.

Ben · 7 July 2021

Agent replied

Hi Ben,We have emailed to clarify the issues with you and have looked into the your concerns. We do take on board any issues brought to our attention and deal with the same professionally. With regard to the Solicitor chosen, I only wish you had at the time throughout the sales progression notified us of your concerns. We cannot unfortunately deal with Solicitors and a grievance after the sale has completed. kind regardsMichael Molloy - Business Owner

4/5

Trustpilot

In a difficult market Martin's kept the…

In a difficult market Martin's kept the viewings going and successfully found me a tenant.

Pauline · 18 March 2020

Agent replied

Good Afternoon Pauline,Thank you so much for your review. All of us at Martin & Co are working flat out to support all our clients and applicants through this difficult period. We are very grateful for reviews which reflect well in our business. We wish you well and stay healthy.kind regards Michael Molloy - Business Owner

5/5

Google

Efficient, professional and friendly service from start to finish.PositiveResponsiveness, Professionalism

Brian · 4 June 2021

Agent replied · 3 June 2024

Good Morning Brian, Thank you for your 5 Star review this is much appreciated. kind regards, Michael Molloy - Business Owner

1/5

Google

Unbelievable how they are still in business, they're charging me 10% for me to chase rent.

Roger · 29 July 2019

Agent replied

All our reviews are monitored carefully and we would always appreciate the user contacting us direct to discuss any issues that they feel need to be addressed.

4/5

Google

Very professionalPositiveProfessionalism

Humaira · 12 July 2022

Agent replied

Thank you Humaira for your review. kind regards Michael Molloy - Business Owner

5/5

Trustpilot

I've dealt with this agency for 10…

I've dealt with this agency for 10 years and can vouch for their professionalism.

Adam · 20 February 2020

Agent replied

Good Afternoon Adam,Thank you for your review and 10 years of a great service makes our work all worthwhile.kind regardsMichael Molloy - Business Owner

5/5

Trustpilot

145 West Grove - Rental

We had a great experience using Martin & Co to secure our rental property.

Charlotte · 12 November 2019

Agent replied

Good Afternoon Charlotte,Thank you for your review. Much appreciated, I will pass on your comment to Rob.Kind regardsMichael Molloy - business Owner

5/5

Google

A very professional company, who gave useful advicePositiveProfessionalism

William · 29 June 2021

Agent replied

Good Afternoon William, Thank you for your "5" Star review and it was a pleasure working with you and the family. Stay safe and Well. Best regards Laraine, Richard and Michael

5/5

Trustpilot

First time Landlord

Martin and Co very helpful in finding the right tenant for my property.

Jocelyn · 5 August 2019

Agent replied

Thank you Jocelyn for your reviewkind regardsMichael Molloy - Business Owner

1/5

Google

The staff are very busy, and two large payment errors have been made

Linda · 29 July 2019

Agent replied

This was dealt with 3 years ago and subsequently reviewed at that time.

5/5

Trustpilot

Helpful and personal

Helpful and personal - made looking for a new home easy!

Hana · 21 February 2020

Agent replied

Good Afternoon Hana,Thank you for your review. I do hope all is looking good for you in your new home.kind regards,Michael Molloy - Business Owner

5/5

Google

Great service - keep up the good work.

Saira · 12 October 2020

Agent replied

Thank you Saira for taking the time to provide 5 Stars for our services, this is very much appreciated. regards and stay safe Michael Molloy - Business Owner

5/5

Google

Very professional service by trustworthy people. I can highly recommend!

Sian · 29 July 2019

Agent replied

Thank you Sian for your review - kind regards Michael Molloy - Business Owner

5/5

Google

Really efficient staff and generally a great experience.

Guy · 25 January 2020

Agent replied

Thank you Guy, I am very happy to hear you have had a professional service and indeed my staff are efficient and aim to serve all our applicants well. kind regards Michael Molloy - Business Owner

4/5

Google

Straightforward, transparent and friendly

David · 14 February 2021

Agent replied

Good Morning David, Thank you for your review which is much appreciated. Stay safe and Well. kind regards Laraine Tarrant

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Questions about Martin & Co Wanstead

What do landlords say about Martin & Co Wanstead?

7 reviews from landlords, rated 5.0 out of 5 on average. For example, Efi wrote: "Rob at Martin & Co has never, ever let me down and I have had the pleasure of knowing him for years! He has always been professional and totally honest. He says ..."

What do tenants say about Martin & Co Wanstead?

12 reviews from tenants, rated 5.0 out of 5 on average. For example, Sahil wrote: "We had a wonderful experience with Rob and Richard from Martin & Co. They were extremely professional, friendly, and supportive throughout the entire process ..."

Has Martin & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin & Co, Wanstead won Trusted Agent.

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