Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotWinkworth???
Winkworth???? The most worst experience I've had with this agency and the (landlord) I had Power problems in the property (only one outlet works) and I communicated that after 2 months have taken decisions to change the electrical part(that's because I asked for their certificate. inspection at the electrical side and they didn't have it)and they lied to me every time I called(I talked to the landlord and someone is coming to do it) stuff like this only lied 🤥 we have come to the conclusion that they just want to take our money and nothing else(Looking just for the landlords because there is the money)and when I left the property they tried to charge me for some missing things more expensive than the real price (new) for example (a bath cabinet with mirror that does not cost more than 25 pounds they wanted to charge me 125 pounds Ridiculous Do not be intimidated by such agentsand we as tenants have certain rights not only to pay their rent overpriced
Stan · 31 July 2019
★★★★★ 5/5
TrustpilotVery helpful with good advice from all…
Very helpful with good advice from all staff members. Nishi Shah is my main contact and has always been proactive and precise with information and tasks.
GITESHA · 14 May 2021
★★★★★ 5/5
GoogleMarika and Farah were both great help in finding, securing and moving into our new flat
Isaac · 26 October 2022
★★★★★ 1/5
TrustpilotWish I was able to give 0 stars.
Where do I even begin? The 7 contract changes to get what was actually agreed to? The fact the the agent cannot work out the 6 months from February certainly isn’t JUNE? That despite sending correct spelling of my partners name twice, the name was spelt wrong AND I WAS BALMED FOR IT? Or maybe the passive aggressive and rude tone of every. Single. Person. That I encountered at this company. If you don’t want to waste your time and don’t want your money stolen, I would HIGHLY recommend that you go elsewhere.
Caitlin · 30 June 2019
★★★★★ 5/5
TrustpilotExcellent service from Shaun
Excellent service from Shaun, he helped us a lot to find the perfect house. Really good agency and estate agent!
Carmen · 23 October 2023
Agent replied · 23 October 2024
Thank you so much for your kind words, Carmen. We really appreciate you taking the time out to share your experience with us, and we agree, Shaun is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 1/5
TrustpilotWhat a set of liars
What a set of liars! Completely corrupt attempt at smoke and mirrors.Wrote a review. Reply from Winkworth asking me to email 'clientrelations @ winkworth.co.uk' and said 'we can discuss further'. Emailed and hey, guess what, they haven't even replied.Is that disgusting behaviour or what?
Jo · 30 September 2020
Agent replied · 23 October 2024
Hi Jo, we reached out to you last Wednesday in response to your email and when we didn't hear back the head of the office followed this up in a further message too. We haven't heard from you since, but please respond to us on either of those messages if you want to talk.
★★★★★ 1/5
TrustpilotDo Not Use these Guys
They are the worst estate estate agents I have ever worked with. I am speaking about their Tooting Branch. Their are unprofessional, you get handed from one person to another, they don't communicate and go out of their way to be obstructive.
South · 19 March 2021
Agent replied · 23 October 2024
Good evening. I am sorry to read of your dissatisfaction with Winkworth Tooting on this occasion and I have sent a separate message to you asking for further information as we are unable to identify you or your reason for being in communication with the office as you have not shared your name. If you are able to provide your personal details via my other message we can look into the circumstances surrounding your comments.
★★★★★ 1/5
TrustpilotMY STUDENT SON AND HIS STUDENT…
MY STUDENT SON AND HIS STUDENT GIRLFRIEND WERE PROMISED A STUDIO FLAT IN FULHAM ABOVE A SHOP TO THE POINT MY SON TRANSFERRED HIS JOB TO FULHAM.THE LETTING AGENT FROM FULHAM HIGH STREET DECLINED THEM THE PROPERTY DUE TO BEING 20/21.THEY HAVE YET TO RECEIVE A APOLOGY OR THE HOLDING DEPOSIT BACK THAT THE AGENT FROM FULHAM HIGH STREET HARASSED THEM TO PAY BEFORE THE VIEWING.THE WHOLE SITUATION UNPROFFESIONAL.THEY HAVE BEEN TREATED POORLY BASED ON DISCRIMINATION..
Miss · 14 September 2020
★★★★★ 5/5
Trustpilotgreat communication
great communication. trustworthy. Hardworking team.i live abroad and the Winkworth team was able to manage lettings and sales very smoothly. i always felt very reassured
Tahnee · 22 May 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 2/5
TrustpilotUnhelpful and poor customer service.
Avoid at all costs. Agents are not very helpful and when attempting to rent from them, all these additional costs kept cropping up. There are hidden costs ie. inventory, lettings contract costs.Agents are difficult to get hold of and do not return calls.
Speedflash · 17 November 2020
Agent replied · 23 October 2024
Hello, we are sorry to hear of your experience here. We take all feedback seriously and are keen to find out more, please get in touch with us - clientrelations@winkworth.co.uk and we can investigate further for you.
★★★★★ 5/5
TrustpilotKensal Rise- Friendly and efficient
Kensal Rise office- Friendly and efficient. I feel they genuinely have the best interests of both tenants and landlords at heart. They helped hugely during Covid with a difficult situation and everyone came away satisfied. I highly recommend Winkworth’ team!
Tristan · 30 June 2021
Agent replied · 23 October 2024
Hello Tristan. Thank you so much for the great review of the service that you received. We would love to know which Winkworth office you dealt with so that we can personally congratulate them on their success!
★★★★★ 5/5
TrustpilotWe used Winkworth Tooting Bec to sell…
We used Winkworth Tooting Bec to sell out house. They were friendly, proactive, and exceeded expectations. I can thoroughly recommend them. Our point of contact was Thomas Syms who was excellent throughout the process.
Richard · 31 May 2022
Agent replied · 23 October 2024
Thank you so much for your kind words, Richard. We really appreciate you taking the time out to share your experience with us, and we agree, Thomas is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotTop notch service from Winkworth
Winkworth has managed my rental properties for about a decade now.They have always been first rate:streets better than other agents that I have used.I have never had a void period of more than 2 weeks.Their representative,Natasha Conti,who deals with my current property,is excellent.She has an impressive knowledge of the market and of all aspects of the rental business and I have always found her advice as to property presentation extremely helpful.She certainly provides service with a smile,but there is a lot of expertise and hard work behind it.I unreservedly recommend Winkworth.
Clive · 22 May 2018
★★★★★ 4/5
TrustpilotI switched to Winkworth after an…
I switched to Winkworth after an unsuccessful attempt to sell my house through another big name, high street agent a few years ago. I noticed a big difference in the integrity of the people and the service. The fees were slightly better, and they really engaged with me to find the right way to promote our (somewhat unique) property. Overall, I was pleased. I have had a variety of bad experiences with estate agents, and overall I have a very low opinion of the industry. I'm sure Winkworth has their faults, but as estate agents go, I thought these folks were pretty decent.
Tim · 8 March 2018
★★★★★ 5/5
TrustpilotThomas in Sales very helpful
Thomas in Sales was very responsive, professional and supportive. Helpful and friendly - recommended!
Paul · 12 October 2022
★★★★★ 5/5
GoogleAlina was extremely helpful to us, very professional and informative. Appreciative of her help especially during the lockdown period - an excellent moving experience!PositiveResponsiveness, Quality, Professionalism
Jake · 26 October 2020
★★★★★ 5/5
GooglePositive experience, a very smooth process. Alina was very responsive and went out of her way to accommodate all our requests. Would definitely recommend this agency.
Grace · 26 October 2020
★★★★★ 2/5
TrustpilotTwo agents might be better than one.
An encouraging start with a higher than expected valuation and a flexible (timewise) buyer lined up but which in the event wasn't able to be flexible and so bought elsewhere. Many subsequent viewings and second viewings but the agent failed to find a buyer to meet the agents valuation coupled with flexibility. In short, 12 weeks with this sole agency proved a complete waste of time. Regret unable to recommend.
K · 29 August 2021
★★★★★ 5/5
TrustpilotI have rented an apartment through…
I have rented an apartment through Winkworth. My contact is Joe and Annette who have been working through the Xmas. Responsive, professional and patient. Appreciated
Bernard · 20 March 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotExperienced Letting Team at Kensal Rise Winkworth
The letting team of Winkwoth Kensal Rise are fantastic. Every aspect of the process to let our property, from initial advice to securing our first tenant recently, was extremely professional, efficient and smooth. They are an experienced team who do everything to help, give wise counsel and are thoroughly good at what they do. We highly recommend them.
Kitty · 11 February 2023
★★★★★ 5/5
TrustpilotExcellent Service Ajay Bathija
We are managed by Ajay Bathija for our properties dealing for last over 20 years and we can’t think of going anywhere else but Ajay. We get treated like family and nothing is too big or small for Ajay to support us in all our needs. This is an excellent and personal relationship, and the treatment and service has been really of the highest level. Can’t ask for more. Thank you.
Rashid · 13 May 2021
★★★★★ 5/5
TrustpilotReally helpful and proactive with the…
Really helpful and proactive with the house sell. Good knowledge of the local area and approachable team.
Andrew · 25 October 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 1/5
TrustpilotWinkworth Tiverton took over the…
Winkworth Tiverton took over the property management of our tenancy just under a year ago, in that space of time we had three different members of staff managing, they did absolutely nothing to assist in managing the property. The last one 'Candice' was generally rude, unprofessional and dismissive about any queries or requested repairs required.Awful company will never deal with them again nor reccomend
Adam · 21 June 2022
★★★★★ 5/5
TrustpilotA++++ experience to deal with winkworth…
A++++ experience to deal with winkworth kingsbury , especially Ajay is the person who has the answers to all the questions and queries
Richard · 11 May 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
