Winkworth Tooting reviews in Wandsworth

★★★★★ 1/5

Trustpilot

Awful experience

I am a small landlord and made the huge mistake of renting my houses through Winkworths and regretted it ever since. The current dispute I am having is over the deposit and who they represent. In practice, they seem to think it is the tenant.....

Wan · 8 September 2021

★★★★★ 3/5

Google

Extremely unprofessional and cold experience from Alina, it was like speaking to a vampire! She was rude, patronising and unwelcoming, wrong qualities to have in any type of customer contact role and life in general! Edit 20/08/20 from speaking with the owner of the branch Charlie, its very clear that the crass experience that I received is not a true reflection of the company and they pride themselves in providing exceptional customer service therefore I will modify my rating from 1 to 3.

SJ · 26 October 2020

★★★★★ 5/5

Google

Very impressive and professional service from the whole branch that genuinely does the industry proud! The whole team really understands each any every street in the area. Nathan, Richard and Charlie all worked tirelessly to sell my house throughout the pandemic. They used their unrivalled local knowledge and negotiation experience to secure a right buyer on terms tailored to my needs. The team screened all "interested parties" to minimise time wasters and give constructive feedback on each viewing. Once under offer the team were completely integrated in the closing proces, maintaining a constant dialogue with both lawyers, the buyer, surveyors, mortgage broker and banks. I would highly recommend the Winkworth team and will definitely use them again after my next refurbishment project.

Miles · 26 October 2020

★★★★★ 5/5

Trustpilot

Superb service

They were pleasant and professional throughout and the only agency I’ve ever dealt with who stayed engaged and connected through the whole process. Really appreciated all their service.

Abby · 1 July 2023

★★★★★ 5/5

Google

Charlie, Thomas, Joanne & Esta are fantastic! The sale of our flat was really smooth, with Thomas helping to negotiate any snags with the buyers. Before we even had our photos taken we had an offer (but glad we got the photos taken as they were beautifully taken). Thanks Winkworth Tooting for making what should have been a stressful experience almost easy and stress free. Would not hesitate to use Winkworth Tooting againPositiveQuality, Professionalism, Value

Georgie · 26 October 2021

★★★★★ 5/5

Trustpilot

Fantastic handling of sale

After just completing on a sale, I can say that Winkworth (specifically Dhruv Rupapara) were a lifeline during the process. Dhruv guided me through every step of the process with patience and excellent knowledge. I would highly recommend both him and the company.

Rachel · 8 July 2024

★★★★★ 1/5

Trustpilot

The Representative from Winkworth…

The Representative from Winkworth replied with a very short response.However, the students have yet to have the student holding deposit returned, the agent has not had the decency to indicate how long they have to wait to have the money returned as they both have to look for new accommodation when university starts soon.My student son will now have to travel from a different location to start the transferred job in Fulham, thanks to the Agent from Winkworth situated on Fulham High Street.

Miss · 12 September 2020

★★★★★ 5/5

Trustpilot

Natasha provided me with excellent…

Natasha went above and beyond. She met my brief with precision and her extensive knowledge provided me with all the information required to make my decision regarding my new home. Thank you Natasha and thank you Winkworth.

Kirsty · 26 May 2018

★★★★★ 5/5

Trustpilot

Barry at WINKWORTH in Tooting Broadway…

Barry at WINKWORTH in Tooting Broadway has been very helpful to us during our tenancy. Especially towards the end he made everything run smoothly during check out. Thanks again!

Lonccia · 7 April 2021

★★★★★ 5/5

Trustpilot

Thanks to all at Winkworth for helping…

Thanks to all at Winkworth for helping us sell our property. We had an excellent service and had regular emails and phone calls to help keep us in the loop with developments. Would strongly recommend.

Robert · 28 October 2024

★★★★★ 1/5

Trustpilot

Winkworth Guildford - Avoid

Avoid at all cost dealing with Winkworth Guildford now changed tier name to Guildford Estate Agents.There are many irregularities with the way they carry out their business. They are the smallest estate agent in Guildford and usually under staffed, service is very poor, they have every excuse under the sun and they repeatedly let you down or try to take advantage. The owner James Quantrell talks a good show and comes across professional, do not be fooled by his persona or offer of lower fees, they will let you down.

Mr · 30 April 2020

★★★★★ 5/5

Trustpilot

Nishi is very helpful

Nishi is very helpful, always informing me of new houses which come available. Her service is generally world class and the rest of the team are the same.

Vinod · 8 May 2021

★★★★★ 1/5

Trustpilot

Very rude woman who I spoke with in…

Very rude woman who I spoke with in Property management team who they look after Paddington and WestEnd. she just hanged the phone on me when I was enquiring about how to link as an Elecctrical company with them. I then called back within 30 second and a male member of the same team told me that she is busy and cant talk to someone. very disappointed with winkworth and I am sure that this is how you deal with your customers too! would have given 0 star if I could.

Elaheh · 13 January 2020

★★★★★ 5/5

Google

Thomas in Sales was responsive, well-informed, polite and helpful throughout. Very happy with the service he gave.

Paul · 26 October 2022

★★★★★ 5/5

Trustpilot

Sale of my property in Tooting

All of the team at Winkworth Tooting office were knowledgable, pleasant and helpful. They know their market thoroughly. Thomas Syms their senior sales negotiator dealt with all aspects of our recent house sale in Furzedown. He was helpful at every stage - courteous, enthusiastic, professional - making the whole process stress free and exciting. I wouldn't hesitate recommending him and Winkworth Tooting to anyone wishing to buy or sell their property.

Ian · 6 January 2022

★★★★★ 5/5

Google

I recently sold my Tooting property through Winkworth and felt supported through the entire process. The actual selling of the property took 2 to 3 months (max), communication was kept open and honest throughout and I felt like the service provided was completely professional. We wouldn't think twice using Winkworth Tooting to sell a property again as we feel we are in safe and proactive hands. Would recommend to anyone looking to sell in the area. Not at all pushy either, in comparison to other estate agents I have dealt with in the past - which is a bonus!

Nicola · 27 October 2019

★★★★★ 5/5

Trustpilot

Highly recommend

We had a great experience with Winkworth in Tooting, selling our flat, Thomas was efficient, supportive and professional. I highly recommend them.

Ellie · 27 February 2022

★★★★★ 1/5

Trustpilot

I would give less than 1 star

I would give less than 1 star if possible. Before we signed for our flat we requested a full professional clean take place in the property because of the terrible state of it. This was not organised and so some last minute cleaners had 3 hours to attempt to clean the property. On entering the property, on top of the disgusting state it was still in (toilets completely stained, mould, mildew, floors not hoovered, pans with food still in and going mouldy....) there were electrical faults (bathroom light didn’t even work so we couldn’t even use it, sadly couldn’t change it ourselves), curtains and keys missing, broken furniture and also moths. We raised all the issues with Winkworth who took a month to even start attempting to look at the issues. After promising a second clean and fixing the simple issues, we are still in a disgusting flat with minimal progress. As a forewarning to future tenants, Winkworth operate by having the previous tenants leave the flat, then wait for the new tenants to move in and raise any problems, they then have to negotiate with the old tenants and land lord about who pays for what, whilst you are living with the broken/ damaged/ filthy flat. Overall service has been unbelievably poor and I would not recommend them to anyone moving forwards.

Taelor · 10 October 2019

★★★★★ 1/5

Trustpilot

Sloppy and eye off the ball. Had their day!…

Do not monitor their contractors so charges far too high and repeat visits for boiler over 1 year costing me £1,300 and there was no issue with boiler miraculously when I refused more visits. Watch out for wording and terms on short term tennancy contracts. The list goes on and on! Now looking for new management agency. This estate agent has forgotten who they work for. Would advise to give them a big miss.

Sandra · 21 June 2021

★★★★★ 1/5

Trustpilot

Awful for renters - avoid

I am currently stuck in a fixed term contract with Winkworth, which I cannot get out of.They promised in writing to deep clean the carpet - and didn't do it - and subsequently lied about having done it.They won't fix our thermostat - because they say it had been broken for 2+ years - but the unit was there to see during the viewing - and nobody told me it was broken. So I can't time the heating to go on and off and it's costing me lots of money.A draw in the kitchen - after the 'professional clean' which allegedly took place before I moved in, contained dirt and what appeared to be mice droppings.Their service is awful and aggressive.They are currently pursuing me for a bill for a plumber to come out and fix a broken boiler. I've been blamed for causing the issue, but have't touched the boiler since last winter.Avoid - find a good landlord using recommendations from friends. I would't wish their behavior on anyone.Genuine review - can provide evidence if necessary.

Daniel · 8 October 2019

★★★★★ 5/5

Google

I used Winkworth to let and manage my flat and they have been absolutely great and professional throughout. Alina took on our flat and her quick turnaround meant we were able to secure multiple viewings in a short time and get the flat rented out to our requirements in no time. She has been in constant contact throughout the process and been amazing providing a 5* service Would definitely recommended to others!

Sahil · 26 October 2021

★★★★★ 1/5

Trustpilot

Winkworth Student Deposits Saga

Used for student accommodation for my daughter and her girlfriends who are the tidiest girls and didn't have parties, they just lived there and looked after it! They paid £550 deposit each and god knows when we will see any of it! As previously said, on completion of your contract Winkworth try to charge you for damage that you haven't caused, for instance they said the paint behind the sofa has pulled off, and that it was painted the year before so they wanted £100+ for that damage. Well the sofa hadn't been moved in all the time they were there, so my feelings are, that if indeed there was some damage to the wall (which is debatable), then in my opinion the paint if indeed it was painted the year before, was still wet when they put the sofa against the wall! Also they mentioned a mark on the lino in the bathroom and they wanted a £10 contribution to the cost on new lino! Well NO, that is wear and tear and I don't believe they are actually going to replace it anyway as it was fine. When my daughter moved in the chipboard desk in her room was chipped along the edge and looked terrible, so they are hardly going to replace lino with a small mark on it. They charged for a lightbulb that wasn't working £8 and they charge for silly things here and there, but they all add up. We are now waiting to see what Winkworth come back with after we have disputed the charges and have been told by Winkworth that there will be a lot of back and forth till a resolution is reached and that it could take up to 7 months as they have hundreds of other renters doing the same thing!! My advice to current renters is video EVERYWHERE, before you check out. Move furniture and video behind it, video to show that appliance are in working order, including freezer drawers, cupboard doors etc, but still don't expect your deposit back as this company tries to squeeze the last pound out of you.Take my advice go with a local landlord like they did in 2nd year, they left his property in the same state it was in when they arrived and got their deposit back straight away.

LISA · 14 September 2019

★★★★★ 1/5

Trustpilot

Terrible Experience

My housemates and I had the worst experience with this agency in Tooting. We had several issues with this estate agents during our renting period. One being their unresposiveness, on many occsasaions my housemates and I were chasing 3/4 times for very simple tasks that needed fixing at the house which we resulted in contacting the Landlord ourselves who usually did the job very efficiently. But when they needed something from us they would be very hot on emails. In addition to this despite complying with their request to leave the proeprty clean they decided to perform further cleaning without informing us and then charging £440 for us to cover. This was totally unacceptable and when we tried to dispute this they were not forthcoming and just completey rude. We left the property in near to imacculate condition (with given wear and tear of living there for 2 years and we were happy to take the hit for marks that we had left).When we tried to negotiate they were just rude and did not take our point of view on board. We will not be using any of the Winkworth agencies again because of this.

Amelia · 5 September 2019

★★★★★ 5/5

Trustpilot

A pleasure to deal with.

I dealt with Natasha Conti and would highly recommend her. Her customer service, attention to detail and constant drive to find me exactly what I was looking for were second to none. Thank you.

Helen · 21 May 2018