Trusted Agent profile · Wandsworth
★★★★★
1,067 reviews across 2 platforms
29-31 Upper Tooting Road, London, SW17 7TS, Wandsworth, SW17 7TS
Marsh & Parsons's office in Wandsworth, at 29-31 Upper Tooting Road, is rated 4.3 out of 5 across 1,067 reviews on two platforms, including 240 Google reviews rated 4.8.
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
5/5
GoogleTiffany is a reliable and supportive agent. Although we didn’t secure the property we wanted due to strong competition, the process was very smooth thanks to Tiffany’s assistance.
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley
5/5
TrustpilotGreat service from the Marsh & Parsons…
Great service from the Marsh & Parsons team, especially grateful to our property manager, Debbie Lewis - she is always responsive and supportive.
Dear Taras, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Hayley
1/5
TrustpilotMisleading and try and catch you in a…
Misleading and try and catch you in a trap with a holding deposit, very unprofessional communication and as soon as a problem arise they stop answering once they have taken your money.
Dear Bill, I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you.. Kind regards, Hayley, Customer Relations
5/5
TrustpilotExcellent Service Support
I had my gas certificate renewed. I just needed to give the go ahead and Debbie Lewis did the rest, including the ease of invoice settlement. And she did it with happy email interaction. These things all count to make us feel positive.
Dear Jenny, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Hayley
5/5
GoogleWe had a great experience with Tom in the Tooting office, who was extremely accommodating and gave us the best advice needed to secure a property. We had been looking for months and he took the time to share his expertise to make sure we found a property we love. We would highly recommend Tom and the rest of the team at Marsh & Parsons!
Dear Harvey, We are really pleased to hear you enjoyed your experience with us and thank you for leaving a lovely 5 star review. Kind regards,Lesley Alford, Customer Relations Team
5/5
TrustpilotPortfolio landlord
Edward has been particularly attentive since he's taken over as our point of contact at Marsh and Parsons. He helps with managing the maintenance across our portfolio and is always quick to respond. Thank you Edward, its a pleasure working with you!
5/5
TrustpilotMarsh and Parsons Management
Abdullah Leghari was the perfect property manager. He was always courteous and polite and super attentive. We felt we got great value for money. Abdullah used his common sense when dealing with any issues that came up at our property and always worked with our best interests in mind. We would 100% recommend Abdullah and Marsh & Parsons.
Thank you for taking the time to leave a wonderful 5* review. Abdullah will be thrilled to read your kind comments. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotMy current property manager is…Jaeyda Dovie
My current property manager is courteous, responsive and highly efficient, referring any issues to the relevant person/contractor very swiftly and continually monitors progress to ensure swift resolution.
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
5/5
TrustpilotKisha's patience, flexibility and proactive approach put us at ease and facilitated the admin tasks.
Kisha Quintas made our change of tenancy so easy. My partner and I were initially worried that the whole process would be a daunting task but our tenancy manager Kisha really offered some outsanding service. Her patience, flexibility and proactive approach put us at ease and facilitated the admin tasks.
Dear Cliente, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotSabina was quick and efficient
Sabina was quick and efficient, she responded quickly to my emails and the process was done very quickly, baring in mind we had to terminate our tenancy early. She made it easy for us to which I’m very grateful for. Thank you Sabina!
Dear Jess, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley
5/5
TrustpilotExceptional Tenancy Manager
Exceptional tenancy manager - swift and superb service! I had a fantastic experience working with Jordann Webb. Their quick responses and excellent service made the entire tenancy switch process smooth and stress-free. I highly recommend Jordann for anyone in need of a responsive and dedicated tenancy manager. I'm grateful for their outstanding support and look forward to working with them again.
Dear Bec, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
GoogleWould recommend M&P. Emilia was very friendly, knowledgeable and always very responsive.
Dear Joe, We really appreciate you taking the time to leave such lovely comments about Emilia. She will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Hayley
5/5
GoogleHad a property from M&P Tooting for the last couple of years, never really had much involvement with them until we were moving out but Emilia and Tiffany were super helpful with us about viewing times, really friendly team overall 😊 …
Dear Ollie, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
5/5
TrustpilotThe M&P Team is Fantastic
The Marsh & Parsons team has been fantastic throughout my flat purchase journey. It definitely is a team, from the primary point of contact (shout out to Josh) to others who helped throughout the process (many thanks Mhari and Alice).
5/5
GoogleEmilia was great! Super friendly, easy to reach and supportive to a first time London renter.
Dear Chelsea, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
5/5
GoogleEmma & Lara are lovely! I had viewings with both of them and they were really helpful and professional!
Dear Elise, Thank you for your kind comments regarding Emma & Lara and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Hayley
5/5
GoogleEmma sorted us out with our shared house, she was brill throughout, very attentive and helpful to all questions :)
Dear Roan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
TrustpilotLease renewal/negotiation
Ellie Hodkinson was professional, helpful and really added value to the whole renegotiation/lease renewal process. A great brand ambassador for Marsh and Parsons and delighted to have had her support and guidance during this period - especially as she did all the hard work with the discussions with the tenants and keeping me up to date and informed.
Dear James, Thank you for taking the time to leave a lovely review regarding Ellie. Kind regards, Lesley, Customer Relations Team
5/5
GoogleAgent Matilda was amazing couldn't reccomend anyone else to help with the purchase of my new home she really made the whole experience calming for me and my partner as we were nervous as first time buyers but she really helped up feel at ease
5/5
TrustpilotGreat expertise
William was extremely helpful and prompt with his assistance today. Great to have his expertise - highly recommend!Roy is another member of staff who deserves recognition. He was extremely fundamental in securing another tenant for my flat. His attention to detail was excellent. I was extremely happy with his work and wouldn’t hesitate to recommend.
Dear Slaney, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Lesley, Customer Relations Team
5/5
GoogleWe recently sold our house and it was an absolute pleasure dealing with Harry Yates who painstakingly managed the process and kept everyone (in a relatively long chain) on track and informed to get the transaction over the line as swiftly as possible. Harry was always pleasant to deal with and I would have no hesitation in recommending him to anyone!
Dear Ryan, Thank you for taking the time to leave a lovely review regarding Harry. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotDebbie Lewis…
I would like to appreciate Debbie Lewis for being so amazing and quick with her response.. Debbie has always helped us to resolve our queries and has done her best to get a solution as quick as possible....
Dear Ruhani, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
TrustpilotTor has been very helpful in helping me…
Tor has been very helpful in helping me to resolve an issue with a recent a memorandum. I would like to thank him for his prompt response to my queries and his clear explanation of how best to resolve the issue which demonstrated a good understanding of how the AST worked
Dear Nicholas, Thank you for taking the time to leave a lovely review regarding Tor. Kind regards, Lesley, Customer Relations Team
5/5
GoogleMy partner and I fell in love with a property to rent in London and Tiffany was superb in providing us with all of the information we needed before and after our offer was accepted. Tiffany was professional, friendly and easily contactable (with very timely replies). Overall we had an incredibly smooth experience!
Dear Nikolina, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Lesley, Customer Relations Team
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