Trusted Agent profile · Wandsworth

JOHNS&CO Nine Elms reviews in Wandsworth

4.7

★★★★★ Excellent

1,668 reviews across 2 platforms

1 New Mill Road, London, SW11 7AW, Wandsworth, SW11 7AW

Part of JOHNS&CO, see every office.

JOHNS&CO's office in Wandsworth, at 1 New Mill Road, is rated 4.7 out of 5 across 1,668 reviews on two platforms, including 255 Google reviews rated 4.2.

Google logo

4.2 / 5

255

Reviews on Google

This office

Trustpilot logo

1,413

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

1/5

Google

dishonest, negligent and bullying tactics used with agents from this company. DO NOT waste your time with them, they genuinely don't care about you!

Cpr · 11 October 2023

Agent replied · 11 October 2026

We are very sorry to hear that your experience at JOHNS&CO did not match your expectations. If you would like to discuss your experience in more detail, please email us at - info@johnsand.co Many Thanks JOHNS&CO

1/5

Trustpilot

Arrogant estate agents!

Currently looking for a flat in embassy gardens where most of the flats are with these guys but the people who work there are so arrogant! A flat i was really interested in, they said they would arrange a viewing and then nothing, don't even bother replying back half the time. This has happened to me more than once with these guys. That's why estate agents get a bad name due to this kind of behaviour!

Coola · 23 July 2021

5/5

Trustpilot

Friendly and efficient service from…

Friendly and efficient service from Priscilla Ogefere

Cd · 5 September 2024

Agent replied · 23 October 2024

Thank you for your review. We strive to offer the best experience for our clients, and it's great to know Priscilla delivered on that. We'll be sure to pass your feedback along to her.

5/5

Trustpilot

Very helpful

Very helpful, flexible in thought and application, not 9am to 5pm person and above all and most important got things done within the time frames.You're lucky to have Bethel working for you.

Davinder · 19 December 2024

5/5

Trustpilot

Good Service and quick responses

I have been dealing with John&Co for more than 4 years. It has been a pleasant relationship. I always get quick responses from their staff namely Matthew Spencer​​​​and Rachel Massey​​​​ from letting team.

Ossama · 3 December 2024

5/5

Trustpilot

A tricky matter

A tricky matter which was professionally handled to perfection given the context.

Mr · 5 June 2024

Agent replied · 23 October 2024

Hi Martin,Thank you for your feedback! We're pleased to hear that our team was able to handle your matter professionally and to your satisfaction. If you have any further questions or concerns, please feel free to reach out. Thank you for choosing us!

5/5

Trustpilot

Great experience finding and letting…

Great experience finding and letting the property with Brooke Williams and Leigh Hallett!

Panya · 17 May 2024

Agent replied · 23 October 2024

Hi Panya,Thank you for taking the time to leave this feedback. We are pleased to hear Leigh and Brooke were able to help you successfully find a suitable property.

5/5

Trustpilot

Johns & Co manages the apartment I rent…

Johns & Co manages the apartment I rent out through them. Param who help manage the property is always helpful and prompt at responding. Thank you and keep up with the good work.

Ivy · 1 December 2024

5/5

Google

Very professional and great experience working with Amy and Matt at the Nine Elms Office, nearby Thames City. Very hands-on, and speedy communication.

Sparkious · 11 October 2023

Agent replied · 11 October 2026

Hi, We appreciate your rating and positive feedback and it's great to hear that Amy and Matt was so effective and helpful for you. Kind Regards JOHNS&CO

5/5

Trustpilot

Good Job

A very good experience. Quick and helpful. A very good job

Josefina · 14 June 2024

Agent replied · 23 October 2024

Hi Josefina,We're pleased to hear our team have impressed you with their service and provided you with a positive experience. Please reach out to us if there is anything further support we can provide you with.

5/5

Google

Many thanks to Amy and Sam for helping us setting everything up and being so professional and patient.

Daisy · 23 October 2022

5/5

Trustpilot

Really pleased with the service…

Really pleased with the service provided by Bryony Bowyer at Johns&Co

Faiz · 10 June 2024

Agent replied · 23 October 2024

Hi Faiz, Thank you for leaving this review. We'll be sure to let Bryony know you were thoroughly impressed with her service.

5/5

Trustpilot

Very good service

Very good service, high efficiency,

何何静 · 20 September 2024

Agent replied · 23 October 2024

Thank you for your positive feedback! We’re glad to hear you found our service efficient and up to your standards. If there’s anything else we can assist with, don’t hesitate to let us know!

5/5

Trustpilot

Helpful, responsive service

Leigh Hallet and Victoria McDaneil were both super helpful, prompt and responsive throughout the process and have helped us find a great match. We are looking forward to moving into our property!

Renu · 5 December 2024

5/5

Trustpilot

Brooke Nickless organised the…

Brooke Nickless organised the maintenance issue we had in our apartment very swiftly and professionally.

Delina · 20 March 2024

Agent replied · 23 October 2024

Hi Delina,Thank you for taking the time to share your experience with us! We're delighted to hear that Brooke efficiently resolved your maintenance issues. Providing excellent service is a top priority for us, and we're glad Brooke could assist you promptly.

5/5

Trustpilot

good

rahhan is goodvictoria is good

Kailai · 15 September 2024

Agent replied · 23 October 2024

Hi Kailai,We appreciate your kind words! It’s great to hear that both Rahhan and Victoria provided you with great service. We’re proud to have them on our team.

5/5

Google

I've been using Johns and Co to find tenants for the past five years and their service has always been fantastic. They are responsive, organised and have found good quality tenants really quickly. I can't recommend them highly enough.PositiveResponsiveness, Quality, Professionalism

Clare · 23 October 2021

Agent replied · 22 October 2024

Hi Clare, It's a pleasure working with you, thank you for the great review! All the best, JOHNS&CO Team

5/5

Google

The agent that helped us, Matthew, took all the stress out of moving homes. He was lovely to work with, extremely efficient, timely with responding to all enquiries and a fantastic help from start to finish. He made us both feel at ease and was readily available via email and phone. We’d like to thank him for helping us with renting our dream home and we would highly recommend him to all!PositiveResponsiveness, Professionalism

Lauren · 23 October 2021

5/5

Trustpilot

Quick resolution to a maintenance …

Quick resolution to a maintenance issue. I’m very pleased

Edwin · 5 July 2024

Agent replied · 23 October 2024

Hi Edwin,Thank you for taking the time to leave this five star rating. We are pleased to hear our team were able to effectively resolve your maintenance issues.

5/5

Trustpilot

Great service and responsive staff!

Great service and responsive staff, everyone is extremely friendly and professional. Can highly recommend!

Daniel · 2 April 2024

Agent replied · 23 October 2024

Hi Daniel,Thank you for this positive review! We're pleased to hear you will continue to recommend us in the future.

5/5

Trustpilot

Excellent letting services…

Excellent letting services and following through works by Johns&Co staff including Bethel and Bilal

Elvis · 31 March 2024

Agent replied · 23 October 2024

Hi Elvis,Thank you for your kind feedback! We're delighted to hear that you've had an excellent experience with Bethel and Bilal. Your satisfaction is our priority, and we're committed to continuing to provide you with top-notch service. If you need any further assistance, don't hesitate to reach out.

5/5

Trustpilot

Johns&co provides comprehensive and…

Johns&co provides comprehensive and intime information to the landlord, allowing me to understand the situation of my property in timely manner.

Stephen · 22 April 2025

5/5

Trustpilot

Efficicent reply

Efficicent reply,and clear induction.

Consumer · 25 September 2024

Agent replied · 23 October 2024

Thank you for your review. We strive to deliver clear communication and efficient service, so we are pleased to hear we met your expectations. If there's anything else we can assist with, do not hesitate to reach out!

5/5

Google

Jack & Matt have been very helpful in purchasing my first property and to rent out my parking space. Great service

Monty · 23 October 2023

Agent replied · 22 October 2024

Hi Monty, So glad to hear that the team delivered an excellent service and we are very glad you are enjoying your new home. Thank you for your kind feedback and rating! Many Regards JOHNS&CO

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