Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilotprofesstional and efficient service by…
professtional and efficient service by Suzan, Brooke and Matt. The flat was let in no time, respecting my preferences.
.xxx · 10 October 2022
Agent replied · 23 December 2024
Thank you for taking the time to inform us of the positive experience you have recently had with our Lettings Team of James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. We look forward to working with you again in the future.
★★★★★ 1/5
TrustpilotDon't touch James Pendleton with a barge pole
Steer well clear of James Pendleton. We entered into a dispute with the Landlord who refused to fix an issue with damp. James Pendleton provided fraudulent evidence for the Landlord to use as well as withholding evidence for us to use. Fortunately, the council stepped in to provide evidence but in other areas we were unable to combat fabricated evidence.
Ryan · 8 January 2021
★★★★★ 5/5
TrustpilotGreat service, definitely recommend
Very pleasant communication, quick replies and good service. Definitely recommend!
Emily · 11 January 2023
Agent replied · 23 December 2024
Dear Emily,Thank you for your 5* review of the recent service you received from James Pendleton. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
★★★★★ 5/5
TrustpilotExcellent
Excellent. Great support during the entire process. Immediate responses and professional throughout.
GBB · 10 October 2022
Agent replied · 23 December 2024
Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us.
★★★★★ 5/5
TrustpilotGreat communication
Great communication, fast response
Steven · 12 May 2023
Agent replied · 23 December 2024
Dear Steven,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear your positive feedback. Wishing you all the best for the future.
★★★★★ 5/5
TrustpilotNo issues, good service
Smooth and trouble free service provided by Suzan
Will · 2 December 2022
Agent replied · 23 December 2024
Dear Will,Thank you for leaving your lovely review. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotExcellent service provided by Suzan as…
Excellent service provided by Suzan as always.
Andy · 31 October 2022
Agent replied · 23 December 2024
Dear Andy,Thank you for your 5* review of the recent service you received from our James Pendleton Lettings Move In team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
★★★★★ 5/5
TrustpilotHelpful
Helpful, responsive and fair. Best agents I have come across.
Ewan · 21 March 2022
Agent replied · 23 December 2024
Dear Ewan,Thank you for your 5* review of the service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
★★★★★ 5/5
TrustpilotExcellent attention and communication
Excellent attention and communication, prepared to help down to the minimum detail.
Inigo · 9 October 2021
Agent replied · 23 December 2024
Inigo,Your feedback is very much appreciated, thank you, the team will be thrilled.
★★★★★ 1/5
FacebookI have had a terrible experience with James Pendleton agents as they gave poor service all along our tenancy. Beware
Rachida · 27 September 2018
Agent replied · 22 September 2025
Dear Ms Laouteouet,
In response to your comment.
We appreciate that it is over 18 months since you moved out of the property that you rented through James Pendleton from September 2010 till March 2017 but, we would be more than happy to discuss your experience directly to establish what you feel we could have done differently throughout the tenancy to improve your time in the property and the service James Pendleton provided.
★★★★★ 1/5
TrustpilotMonkeys in an office
One of the worst estate agents and guess how bad must they be. Wandsworth office allowed contractors to come in prior to the checkout and the head of rental Chris, had the audacity to blatantly lie about it.Stay away, if possible.
Asad · 16 June 2021
★★★★★ 5/5
FacebookGreat estate agent. We bought our house in Clapham from them 15 years ago and will sell trough them when the time will come. They are right now organising the sale of a one bedroom flat we also have purchased from them in 2008. Friendly staff and very professional.
Georges · 14 June 2018
★★★★★ 5/5
FacebookLondon handyman services - domestic & commercial, boiler repairs & installation. electicians, plumbers, paint & decorators. So turn to us when you need help with your home improvement to-do list. We’re always happy to help!
Free no obligation quote
Tel: 07402212420
Kathy · 18 March 2018
★★★★★ 5/5
Facebookquick efficient friendly service I cannot recommend them enough, David Cruise from the rental team was very helpful,always available and got back to me ....just what you need and the property was rented very quickly at the price they advised
Gary · 16 May 2017
★★★★★ 1/5
TrustpilotArrogant and incompetent.
Rating only, no written review.
Randy · 2 April 2026
Agent replied · 25 May 2026
We're sorry to hear about your experience, Randy. Your feedback is important to us, and we're committed to improving our service. We strive for excellence and appreciate your input as we work to enhance our customer interactions. Thank you for sharing your thoughts.
★★★★★ 5/5
TrustpilotGreat estate agents
Great estate agents, real friendly service and happy to recommend them. Helped me found a few properties now in South London
Tong · 23 January 2019
★★★★★ 5/5
TrustpilotThe service was prompt and efficient.
Rating only, no written review.
Ed · 2 April 2024
Agent replied · 23 December 2024
Dear Ed,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
★★★★★ 5/5
FacebookRating only, no written review.
John · 12 April 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
