Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJames Pendleton's Clapham South Team
The team at James Pendleton's Clapham South office were very efficient, diligent and helpful with our requests for information and guiding us throughout the rent process for my brother and I as we looked to move to a property in Clapham South.We thank Lorna and Suzan for their coordination and support throughout the last few weeks.
Rowland · 6 June 2023
Agent replied · 23 October 2024
Dear Rowland,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton Clapham South. Lorna and Suzan will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.
★★★★★ 5/5
Googlehad a property letting in chestertons - toby and Benjamin are super helpful throughout the whole time. they focus on details considering all the future possibilities so I can have a peace of mind:) thanks again!
Yan · 16 February 2026
Agent replied · 16 April 2026
Thank you for your wonderful feedback, Yan Renee! We're thrilled to hear that Toby and Benjamin provided you with such great support. Our team always aims to ensure a smooth experience and peace of mind for our clients. We appreciate your kind words!
★★★★★ 5/5
TrustpilotAmanda Goodman has liaised between…
Amanda Goodman has liaised between myself and the Landlord on the last two renewals and is an absolute star! She is firm but fair but always achieves positive results for both parties.
Sarah · 12 March 2026
Agent replied · 21 March 2026
Thank you for your fantastic feedback, Sarah! We're thrilled to hear that Amanda has made such a positive impact during your renewals. Our team strives to create great experiences, and it’s wonderful to know we succeeded for you. Looking forward to assisting you in the future!
★★★★★ 5/5
GoogleI have recommended the team to numerous friends since working with them last summer. From start to finish the services provided were helpful, clear and very responsive. We dealt with Edward Woolford from start to finish and he made the experience a breeze. Even following our dealings with the firm he has been ready to help with any enquiries we have had. A deeply professional yet enjoyable agent to have dealt with.PositiveResponsiveness, Professionalism
James · 26 October 2020
Agent replied · 25 October 2024
James,
Thank you for leaving us such a wonderful review and for recommending us to your friends and family. We are thrilled to read that you loved your experience with James Pendleton. Edward will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotPositive experience renting with James Pendleton
Renting with James Pendelton has been a positive experience, and Suzan Salih and Mitchell Elsey made the whole process a breeze! From start to finish, they were super friendly, always there to help, and quick to respond to any questions. They set a high standard of service.
Sara · 10 November 2023
Agent replied · 23 October 2024
Dear Sara,Thank you for taking the time to inform us of the positive experience you have recently had with the team at James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you happiness for the future.
★★★★★ 5/5
TrustpilotJasmin is such a breath of fresh air
Jasmin is such a breath of fresh air, so quick to respond, attentive and extremely knowledgeable. I couldn’t ask for a better Property Manager
Peach · 20 December 2025
★★★★★ 5/5
TrustpilotAmelia you are a star!
We can't speak highly enough of our experience with Amelia in JP. She really helped us buy our new home not just a house. Her positive can do approach helped us hold our nerve when our chain looked in jeopardy and ensured our purchase when though without a hiccup. Thank you so much Amelia!
A · 5 April 2023
Agent replied · 23 October 2024
Dear A McKenna,Your feedback is very much appreciated, thank you, Amelia will be thrilled.We know that moving can be stressful at times and here at James Pendleton we take pride in our levels of customer service and area knowledge - when this is appreciated it makes all of our efforts even more worthwhile. We hope you are very happy in your new home and we look forward to working with you in the future.
★★★★★ 5/5
TrustpilotGreat service from Sarah Doyle
I’m really happy with Sarah Doyle from the Property Management team. She kept in regular contact with me until the outstanding issue was fully resolved, many thanks to Sarah!
Joe · 16 October 2025
★★★★★ 5/5
TrustpilotLorna was a pleasure to work with
Working with Lorna as my realtor was a delightful experience. She was transparent, helpful, and dedicated to finding the right flat for me. Her responsiveness and negotiation skills were impressive, and thanks to her guidance, I secured the perfect flat. I highly recommend Lorna for her outstanding service and professionalism.
Stefan · 27 July 2023
Agent replied · 23 October 2024
Dear Stefan,Thank you for taking the time to inform us of the positive experience you have recently had with the lettings department of James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you happiness for the future in your new home.
★★★★★ 5/5
TrustpilotIoana S has been a great help when…
Ioana S has been a great help when managing a few issues with the property I am currently renting. She listened and helped me sort something very quickly.
Amelia · 15 March 2026
Agent replied · 21 March 2026
Thank you, Amelia, for your wonderful feedback! We're thrilled to hear that Ioana provided great support and resolved your issues promptly. Our team is dedicated to ensuring a smooth experience for our clients, and your kind words mean a lot to us.
★★★★★ 5/5
TrustpilotWas looking for a let
Was looking for a let. Found exactly what I was looking for with the family with amazing help from Jasmin, super helpful. Looked for all the specs we were looking for!
Ish · 18 February 2026
Agent replied · 22 February 2026
Thank you, Ish! We're thrilled to hear that Jasmin was able to assist you in finding the perfect let for your family. Your satisfaction is our priority, and we appreciate your kind words about our team's efforts!
★★★★★ 5/5
TrustpilotSarah Doyle
Sarah, based in Putney, has managed various tenancies for us and she has always been incredibly responsive and friendly with it.
Ruth · 5 May 2026
Agent replied · 25 May 2026
Thank you, Ruth! We're thrilled to hear about your positive experience with Sarah. Our team strives to provide excellent service, and it’s great to know that her responsiveness and friendliness made a difference for you. We appreciate your support!
★★★★★ 5/5
TrustpilotXiaoyi a great agent
They have been great agents, straightforward and helpful, led by our contact Xiaoyi who has always been responsive and supportive on anything to do with the flat.
Kit · 18 March 2026
Agent replied · 21 March 2026
Thank you, Kit! We're thrilled to hear about your positive experience with Xiaoyi and our team. Providing straightforward and helpful service is our priority, and it's great to know we met your expectations. We appreciate your feedback and look forward to assisting you in the future!
★★★★★ 5/5
TrustpilotThanks Sharon!
I recently worked with Sharon as a new tenant entering a flat. She always responded quickly and was easy to communicate with. She was also very patient with us as we were learning the rental process. Thank you, Sharon!
Georgia · 4 March 2024
Agent replied · 23 October 2024
Dear Georgia,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.
★★★★★ 5/5
TrustpilotRenting experience
Sharon has been an excellent estate agent, expertly guiding us through the complexities of London renting. She’s friendly, approachable and truly cares about getting the best outcome for both tenants and landlords which is a rarity in the current climate. Thanks so much Sharon it’s been a pleasure!
Aman · 21 July 2023
Agent replied · 23 October 2024
Dear Aman,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Sharon will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotReliable, efficient and highly professional
James Pendleton have been letting my property for over 14 years and they have provided a great service. The rental team (inc. James Smith, Suzan Salih and Zosia Gray) is very professional, having consistently secured high quality tenants, and I have been fortunate to have James Smith as my main contact during the last few years. James is very easy to work with, always responds quickly and 100% focused on solving whatever problem that arises during a tenancy. And it is largely thanks to James's expert support that the property was in such good shape when it came for me to sell it this summer.I would highly recommend James Pendleton for both their rental and sales services.
Andy · 3 July 2024
Agent replied · 23 October 2024
Dear Andy,Thank you for your 5* review of the services you received from James Pendleton and for your continued support over the years.Customer service is so important to us and it means a lot to have this recognised in your review. The whole team will be delighted with your feedback, especially James.We wish you all the best for the future.
★★★★★ 5/5
TrustpilotAlways a great experience working with…
Always a great experience working with James Pendleton. Suzan was great at coordinating the new tenancy agreement and getting all the right information quickly and efficiently from the new tenants. The whole process was smooth and easy.
Mary · 28 March 2024
Agent replied · 23 October 2024
Dear Mary,Thank you for taking the time to inform us of the positive experience you have recently had with the lettings department of James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you all the best.
★★★★★ 5/5
TrustpilotExcellent Service from Risida, East Sheen Office
I would like to express my appreciation for Risida from the East Sheen office for her consistently high level of professionalism and support. She is always prompt in responding, friendly, and exceptionally helpful in resolving any matters that arise.
Customer · 20 November 2025
Agent replied · 23 October 2024
Thank you, Terry! We're thrilled to hear about your positive experience with Samuel. His dedication to ensuring your property is well-managed truly makes a difference. We appreciate your feedback and are here to support you every step of the way!
★★★★★ 5/5
TrustpilotGreat Lettings Accounts Manager
James Pendleton helped us rent out our property and the process was smooth. Unfortunately our tenants stopped paying rent after the first month. Hana Winklerova (Wandsworth, London office)was extremely helpful in giving me guidance and offering potential solutions. She was friendly and I felt that she really care about my experience as landlord. Thank you Hana!
SY · 19 September 2022
Agent replied · 23 October 2024
Dear SY Luk,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team and Hana was able to offer support and help. We look forward to continuing to work with you.
★★★★★ 5/5
TrustpilotRented a property advertised on James…
Rented a property advertised on James Pendleton. Found them to be very professional and helpful with queries.Special thanks to Lorna Meijer and Susan Salih for a seamless process.
Stephen · 20 August 2024
Agent replied · 23 October 2024
Dear Stephen,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.
★★★★★ 5/5
GoogleOllie Greig sold our Battersea flat for us.
From day one Ollie was extremely professional, prompt, proactive, diligent and really helped move things forward. He carried out many viewings and after helped with various thing to push the sale through.
We're extremely happy with the service that Ollie and the James Pendleton provided. Thank you!!
Shahram · 26 October 2022
Agent replied · 25 October 2024
Dear Shahram,
Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Ollie will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotI was a tenant with James Pendleton…
I was a tenant with James Pendleton being the managing agent. James Smith was the property manager and provided excellent service all round - very quick to respond to any problems which we’re addressed right away. Would certainly recommend to any landlords and tenants.
P · 25 September 2023
Agent replied · 23 October 2024
Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our Property Management team. Wishing you all the best for the future.
★★★★★ 5/5
TrustpilotGreat service from Elliot at James Pendleton
Elliot Keirle has been very helpful in letting our flat.He is always pleasant to deal with and responds quickly. He managed to find new tenants willing to pay £100 more than the asking price. We're very happy with the service he provided.
Marianne · 30 October 2023
Agent replied · 23 October 2024
Dear Marianne,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.
★★★★★ 5/5
TrustpilotJames Smith was very helpful and…
James Smith was very helpful and friendly when it came to helping us while renting our flat. We are very grateful to him for his help! Thank you to him and James Pendleton for a wonderful experience!
Cecilia · 15 February 2024
Agent replied · 23 October 2024
Dear Cecilia,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.
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