Trusted Agent profile · Wandsworth
★★★★★
388 reviews across 3 platforms
Unit 5, Three Eastfields Avenue, London, SW18 1GN, Wandsworth, SW18 1GN
James Pendleton, Land, New Homes & Investments Office's office in Wandsworth, at Unit 5, is rated 4.6 out of 5 across 388 reviews on three platforms, including 33 Google reviews rated 4.6.
33
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
345
Reviews on Trustpilot
Business-wide
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent
Excellent. Great support during the entire process. Immediate responses and professional throughout.
Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us.
5/5
GoogleAmazing experience. Elle handled the whole process - she was super helpful and quick to come back to all questions. Would definitely recommend :)
Hello Sarah, Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Elle will be thrilled. Customer service is so important to us and we are extremely pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.
5/5
TrustpilotNo issues, good service
Smooth and trouble free service provided by Suzan
Dear Will,Thank you for leaving your lovely review. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.
5/5
TrustpilotExcellent service
Excellent service. Suzan very proactive and helpful.
Dear Nick,Thank you for taking the time to inform us of the positive experience you have recently had with the Lettings Team at James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review.
5/5
TrustpilotExcellent service provided by Suzan as…
Excellent service provided by Suzan as always.
Dear Andy,Thank you for your 5* review of the recent service you received from our James Pendleton Lettings Move In team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
TrustpilotHelpful
Helpful, responsive and fair. Best agents I have come across.
Dear Ewan,Thank you for your 5* review of the service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
TrustpilotExcellent attention and communication
Excellent attention and communication, prepared to help down to the minimum detail.
Inigo,Your feedback is very much appreciated, thank you, the team will be thrilled.
1/5
FacebookI have had a terrible experience with James Pendleton agents as they gave poor service all along our tenancy. Beware
Dear Ms Laouteouet, In response to your comment. We appreciate that it is over 18 months since you moved out of the property that you rented through James Pendleton from September 2010 till March 2017 but, we would be more than happy to discuss your experience directly to establish what you feel we could have done differently throughout the tenancy to improve your time in the property and the service James Pendleton provided.
5/5
GoogleRobi from James Pendleton was absolutely amazing to work with from start to finish. We completed in about 5 weeks which wouldn't have been possible without him. He went above and beyond to ensure everything went smoothly and had invaluable knowledge about the development. A wonderful professional service. Thank you.
1/5
TrustpilotMonkeys in an office
One of the worst estate agents and guess how bad must they be. Wandsworth office allowed contractors to come in prior to the checkout and the head of rental Chris, had the audacity to blatantly lie about it.Stay away, if possible.
5/5
FacebookGreat estate agent. We bought our house in Clapham from them 15 years ago and will sell trough them when the time will come. They are right now organising the sale of a one bedroom flat we also have purchased from them in 2008. Friendly staff and very professional.
5/5
GoogleI recently bought my first property through James Pendleton and was looked after by Emerald. I can't praise her enough. She put me at ease through the whole process, kept on top of everything that was going on, and checked in frequently to ensure I was up-to-date.
5/5
GoogleWe received excellent service from Robi. Very professional, honest, well informed thank for helping us!
Firat, Thank you for your 5* review of the recent service you received from our James Pendleton New Homes branch. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
GoogleI contacted JP for a new HTB apartment and since the beginning of the contact customer service was of the greatest level. I was assisted by Emerald OB and she was amazing. Very Helpful and consultative throughout the viewing and very professional at all times. Great Customer Experience
5/5
GoogleWe had a great experience with Elle. She was so helpful and knowledgable about new builds that we were interested in. She didn't harass us but gave us the space to think about places that she had shown us. As things came onto the market, …
5/5
GoogleI have been communicating with Elle Osborne in finding me a property for when I relocate to the UK and she has been most patient and helpful in my demands and I will continue to work with her to achieve this.
5/5
FacebookLondon handyman services - domestic & commercial, boiler repairs & installation. electicians, plumbers, paint & decorators. So turn to us when you need help with your home improvement to-do list. We’re always happy to help! Free no obligation quote Tel: 07402212420
5/5
Facebookquick efficient friendly service I cannot recommend them enough, David Cruise from the rental team was very helpful,always available and got back to me ....just what you need and the property was rented very quickly at the price they advised
5/5
GoogleTip top service from Elle. Kind, attentive and polite - a great combination! Second time I have used James Pendleton, and they will remain my go-to agents for buying or selling. Thanks guys!
5/5
TrustpilotVery helpful.
Rating only, no written review.
Thank you for your positive feedback, Anna Maria! We're thrilled to hear that you found our team helpful.
1/5
TrustpilotArrogant and incompetent.
Rating only, no written review.
We're sorry to hear about your experience, Randy. Your feedback is important to us, and we're committed to improving our service. We strive for excellence and appreciate your input as we work to enhance our customer interactions. Thank you for sharing your thoughts.
5/5
GoogleExtremely professional and helpful. Robi goes out of his way to understand what your looking for and presents really credible options to meet that!
5/5
TrustpilotGreat estate agents
Great estate agents, real friendly service and happy to recommend them. Helped me found a few properties now in South London
5/5
GoogleI have been very impressed by the level of service James Pendleton provided. The sale process was very smooth and the team very friendly!
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