5/5
TrustpilotThe services provided by my property…
The services provided by my property manager Patryk Lehmann and Hamptons is very good. Prompt and helpfully when dealing with any issues raised.
Trusted Agent profile · Wandsworth
Hamptons Earlsfield & Southfields Sales reviews in Wandsworth
★★★★★
1,591 reviews across 2 platforms
350-352 Garratt Lane, London, SW18 4ES, Wandsworth, SW18 4ES
Hamptons's office in Wandsworth, at 350-352 Garratt Lane, is rated 4.3 out of 5 across 1,591 reviews on two platforms, including 196 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Hamptons won in 2026.
Awards
The Trusted Agent 2026 results for Hamptons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
Trustpilot4/5
TrustpilotLandlord experience with Hamptons
I essentially work with Gemma Ward, my Property Manager. I find her pro-active, receptive and client focused. Any information or queries I may have, she turns around swiftly which definitely makes my experience with working with Hamptons a good one so far.
5/5
TrustpilotMy property manager was very responsive…
My property manager was very responsive when I contacted her for any issue.
5/5
Trustpilot5* response
April at Hamptons really is the best property manager I've had in seven years in a Hamptons-managed property. Really responsive and professional. Thank you!
4/5
TrustpilotProfessionalism in challenging times
Hamptons are the property managers for the flat I've been renting for some years and I'm pleased to say my enquiries and requests have been always dealt with professionalism. And this is more important than ever, in the world of restrictions and new ways of working we're living in. I recommend it.
1/5
TrustpilotWorst letting agents on the planet
Worst letting agents on the planetTreat renters like 3rd class citizensRubbish companyHorrible customer service
Agent replied · 26 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotRevamping heating system
Lately we had some heating problems in the flat and it was necessary to change the whole system. As the flat is rented, the works have to be done with the tenant inside. Thanks to the Mrs. Lucy Desborough Senior Property Manager's efficient handling of the issue, we successfully finished the works.
5/5
TrustpilotThe helpful and professional way in…
The helpful and professional way in which Sandra McCrae dealt with our queries concerning our property was indeed a good experience and we would be more than happy if sandra acted for us next time.
5/5
TrustpilotHamptons are Great!
Hamptons have been amazing property managers over the 15 years that we have been living in our property. They are always responsive, helpful and get things resolved in a timely fashion. We have been very happy with the service. I recommend them to any property owner!
5/5
TrustpilotDavid Whiting a professional
David Whiting has always been efficient, respctful, and straightforward to deal with. Issues are dealt with in a professional manner.
3/5
TrustpilotImproving
We use Hamptons as agent for a rental property we own and after initial problems - we have become happier with their service
Agent replied · 26 October 2024
Thank you for taking the time to leave us a review, customer service is very important to us and we are naturally disappointed to hear you have had a negative experience. We have passed your feedback onto the relevant member of staff who will look into your feedback. Should you be contacted for further details we would very much appreciate your feedback and assistance. Thank you again.
4/5
TrustpilotI had Judy Palethorpe dealing both…
I had Judy Palethorpe dealing both sides of fence as tenant and landlord looking after me as property manager.I had a very good working relationship with her, she was helpful and always very pleasant. i am sad she has moved departments.
5/5
TrustpilotBoth the sales team and the back office…
Both the sales team and the back office team (chasing completion) were absolutely excellent. I cannot find any fault and I’d definitely use them again. A totally professional team!
5/5
TrustpilotExcellent
I have found the people working at Hamptons to be just lovely - always helpful, knowledgeable, efficient, friendly and reassuring. Melanie Hudson (Property Manager) has been exceptional throughout my tenancy, any issues have been dealt with promptly and with strictly Covid safe practices. I would highly recommend this agency, many thanks.
5/5
TrustpilotGreat Lettings Support
Justyna has helped us through some tenancies and we cannot praise her enough for her continued support throughout the lettings.
Agent replied · 26 October 2024
Thank you for your feedback about Justyna, we look forward to making her aware of your review.
5/5
TrustpilotImmediate response to a boiler error
Immediate response to a boiler error, the team had it resolved within hours on a particularly cold day with young children in the house. Daniel (Hamptons) was very quick to respond and also followed up to ensure everything was resolved.
5/5
TrustpilotRobert Stubbs
Robert Stubbs - He was a great agent and had looked after me and my cousins to find a place to rent! Quick and responsive with emails/calls! Very happy with our experience with Rob and Hamptons :D
5/5
TrustpilotThank you Newbury Hamptons
Newbury Hamptons were respectful and professional from first meeting through to completion of the sale of my house. Every person I spoke to in the office was courteous and helpful - if I should ever move again they will be my first choice. I highly recommend them.
5/5
TrustpilotI have recently moved to a new property…
I have recently moved to a new property with the help of Hamptons. Their service was good and they are always available whenever we have any queries.Gemma Ward, who is our property manager , actively clarifies all our queries and make our life easy here.Thanks
5/5
TrustpilotVery satisfied
I am very happy with the way Grace Campbell manages our two properties at Garricks House KT1 1HS.
4/5
TrustpilotLeakage in the age of coronavirus
Julian promptly addressed a water leakage emergency and had someone in a little more than 24 hours. His help is very much appreciated.
Agent replied · 26 October 2024
Thank you for leaving us a review, we are delighted to hear Julian provided such a good service and we look forward to sharing this with him. Thank you again.
5/5
TrustpilotThe property manager
The property manager, April, is extremely helpful and quick in responding. April also keep us up to date with any tenants related inquiries.
5/5
TrustpilotSamantha Hunt
Samantha Hunt, our property manager at Hamptons has been fantastic! She is always very efficient, offering us sound advice and organising any repairs that need to be done and liaising between the tenant and ourselves. We couldn't do without her.
5/5
TrustpilotGreat service provided ny Sandra McCrae
Very happy with the level of professionalism shown by Sandra. She worked extremely hard liaising between myself and the previous tenants to ensure everything relating to the deposit went smoothly.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Hamptons Earlsfield & Southfields Sales
How many reviews does Hamptons Earlsfield & Southfields Sales have?
Hamptons's Wandsworth office has 1,591 reviews across two platforms: 196 on Google, 1,395 on Trustpilot (across the whole business).
What is Hamptons Earlsfield & Southfields Sales's rating?
Hamptons Earlsfield & Southfields Sales is rated 4.3 out of 5 across all 1,591 reviews, and 5.0 out of 5 on Google from 196 reviews.
Has Hamptons won any awards?
Yes. In The Trusted Agent 2026 awards: Hamptons, Wandsworth won Trusted Agent; Hamptons, Cherwell won Trusted Agent; Hamptons, Richmond won Trusted Agent; Hamptons, Kingston Upon Thames won Trusted Agent; Hamptons, Waverley won Trusted Agent; Hamptons, St. Albans won Trusted Agent; Hamptons, Winchester won Trusted Agent.
Where is Hamptons's Wandsworth office?
Hamptons Earlsfield & Southfields Sales, 350-352 Garratt Lane, London, SW18 4ES, Wandsworth, SW18 4ES.
