Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 2/5
TrustpilotPoor service with change of tenants
Poor service with change of tenants. The person responsible did not coorodinate with the person who wrote the inventory report.
Nigel · 24 May 2022
Agent replied · 26 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 1/5
TrustpilotWe were repeatedly promised things by …
We were repeatedly promised things by the agent but as soon as we moved in (after first stressing us someone else was interested in the property) he pretended like what he has said never happened. Check the inventory report thuroughly as well as they had left things out. They use all the games in the book and make sure you get everything you are discussing in writing!
Astrid · 3 August 2017
★★★★★ 5/5
TrustpilotBest experience
Yoanna helped me to find the right apartment in Bath, she is very helpful and professional.She tries her best to ensure you have the best and easiest experience to find your new home.Definitely would recommend her and The Hamptons if you are looking for a new place in Bath or Bristol.
Dr · 4 July 2022
★★★★★ 1/5
TrustpilotHamptons Whetstone AVOID
Hamptons Whetstone branch never showed for the viewing as arranged. I'll be buying my property through someone else.
Mr · 7 October 2024
★★★★★ 5/5
TrustpilotDane had gone above and beyond both…
Dane had gone above and beyond both with we bough a property and during our current sale. Thoroughly recommend Hamptons!
Sonia · 5 September 2024
★★★★★ 5/5
TrustpilotReview April Hamptons
April at Hamptons has been very helpful and prompt in responding to my queries. She is a great property manager and it is a pleasure to work with her!
George · 27 March 2024
★★★★★ 5/5
GoogleI have had the pleasure of working with the Hamptons team on 3 separate occasions and I was extremely pleased with the end result. They were able to find excellent tenants for me in very good time and made the whole exchange extremely easy. I would highly recommend.
Riccardo · 23 October 2022
★★★★★ 5/5
TrustpilotHamptons Chiswick
Laylee, Emily & Justin have been fantastic in completing the sale of our property in Chiswick. It is rare to find an agent who actually believes they are selling a property and need to be informed entirely about what they are selling. All three were exemplary and got us a great price for our property. Highly recommended.
Richard · 23 July 2021
★★★★★ 5/5
TrustpilotDOWNSIZING
I was given a very personal experience nothing was too much trouble and I felt Fiona and her colleagues did everything they could to help me purchase and settle into my new home .
Vivienne · 6 December 2023
★★★★★ 5/5
TrustpilotVery good experience overall
I rented with Hamptons for 4 years in West Hampstead. Our property manager (Holly) was always helpful and responsive and any small issues with the flat were sorted out fast. Moving out was also smooth and we got our deposit back without hassle. Very good experience overall
Rodrigo · 21 November 2022
★★★★★ 5/5
TrustpilotAt last a good estate agent Pippa Kilby-Hamptons Godalming
I viewed a property recently in Godalming and it was really refreshing to have an agent (Pippa Kilby - Hamptons Godalming ) who absolutely knew what she was doing, had researched the property and had answers to all my questions. Unfortunately it is rare to find someone like this these days.
David · 9 June 2022
★★★★★ 5/5
TrustpilotHamptons has been responsive to my circumstances…
Hamptons has been responsive to my requests and supportive to issues and changes. They have actioned necessary works quickly and provided follow-up. Friendly and polite staff.
Andrew · 17 May 2024
★★★★★ 5/5
TrustpilotAppliance repair
Recently my washing machine tripped the whole flat’s electrics. First thing Monday morning an appliance specialist was sent to the house to have a look and resolved the problem. Petrina ensured the specialist visited promptly and followed up what would happen if it couldn’t be fixed.
Penny · 19 December 2022
★★★★★ 5/5
TrustpilotAmazing Service Stratford Upon Avon Branch
We have been letting our property through Hamptons in Stratford Upon Avon for 19 months. We recently had new tenant and the change over was only 4 days. We needed essential works completed before new tenant arrived. We was on holiday and Olivia (Lettings Negotiator) was amazing supplying and coordinating contractors to complete the works within 48 hrs! Amazing service.
Juliet · 17 September 2020
★★★★★ 5/5
Trustpilotgood service, conscientiouse, they do what they say
Hamptons are a good agency. They are reliable and helpful and will manage your apartment well, taking care of problems and keeping you informed.
Justin · 12 June 2024
★★★★★ 4/5
TrustpilotHigh quality property managers- its…
High quality property managers- it's the people and individual property managers that make the different and Hampton's have a higher standard as personified by Patryk Lehmann
Ben.pearmanhotmail.co.uk · 2 May 2024
★★★★★ 5/5
TrustpilotI am very happy with Patryk as my…
I am very happy with Patryk as my property manager. He is very responsive and helps me getting things sorted with the landlord. Very good overall service.
Ana · 11 April 2024
★★★★★ 5/5
TrustpilotA tenant looked after by Hamptons
I am a tenant of a property looked after by Hamptons. We started a new lease in May and have been dealing with Rebecca. They have been professional, helpful and have speedily resolved any issues we had. I am happy to add my recommendation and thanks.
Mathew · 23 November 2022
★★★★★ 5/5
TrustpilotProperty management for an overseas investor
I'm an overseas investor who have been using Hamptons property management for years. Thanks to my property manager Joe, who has always been helpful, swift to respond to all sorts of issues from the tenant and can always provide professional advice, I can rest assured my investment is being taken good care of.
Wing · 11 January 2022
★★★★★ 1/5
TrustpilotNo hot water
Its been a week with no hot water in one of their rental properties and they are not doing anything about it!
Conrd · 15 November 2021
Agent replied · 26 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
TrustpilotTrusted service
Hamptons have been acting as lettings agent for us for 4 years now. The service has always been very responsive and they were able to let the property initially in a very short period of time. We can only strongly recommend them if you are looking for an agent to let a property out for you.
David · 9 July 2021
★★★★★ 5/5
TrustpilotProperty management
Hamptons have been managing the rental of my property in Bath for two years and have been a pleasure to deal with. Melanie Hudson deserves particular mention for her enthusiasm, professionalism and attention to detail. She was quick to react and organise contractors when problems occurred. I would recommend them.
Paul · 7 June 2022
★★★★★ 5/5
TrustpilotProfessional & Efficient
Shortly after moving into our flat we had a couple of issues with the boiler and the electrics. We contacted Hamptons and they acted very professionally and promptly. Special praise must go to Rebecca, our property manager, who managed to get tradespeople in to fix the problems just days before Christmas.Many thanks again.
Christopher · 31 December 2021
★★★★★ 5/5
TrustpilotEarlsfield Hamptons
We purchased our property with Alex in the Earlsfield office and the experience was excellent. She is effective, friendly and definitely has the local touch - we would really recommend the team over there for sales any time.
Claire · 24 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
