Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSuper professional and helpful company. I've been living in a flat managed by H&G for over 2 years and have nothing but the best to say about them. They have an online platform where we as tenants have our own account showing receipts, upcoming payments, and where we can log service issues etc. My contact person, Charlotte, is very responsive and a delight to speak with. Couldn't recommend them more!!
Anna · 25 October 2020
Agent replied · 24 October 2024
Thank you so much for taking the time to leave us a positive review. We are glad you find the PropertyFile platform useful and delighted to hear your kind words!
★★★★★ 5/5
GoogleAfter moving to London, we used H&G as they were advertising a property we liked the look of. We have had an excellent experience with Alex and Hannah throughout our tenancy. They have been attentive, informative and available for any queries/support required. H&G made our first year of living in London so easy and we were sad to move out but wanted to experience another area. We would definitely recommend H&G to anyone looking at a riverside property and we will be sure to use them again if we move back into the area.
C · 26 July 2023
★★★★★ 5/5
GoogleI have no hesitation in saying that these agents are the best I have ever experienced in very many years of buying and selling properties for my family, myself and members. They went way beyond what is normally experienced and expected and helped us in numerous ways, all with a cheerful and willing disposition. Absolutely would not hesitate to recommend and use again
Mike · 25 October 2021
Agent replied · 24 October 2024
Your review is hugely appreciated, it has been an absolute pleasure dealing with you and your family. We're always here and happy to help whenever needed in the future. Best wishes, the H&G team.
★★★★★ 1/5
GoogleI rented with this company for two years. Every time I had a problem, my emails and phone calls were ignored. I have now left (over 1 month ago) but my deposit has not been returned despite me chasing every second day and me being told it would be returned. This is completely unacceptable and a prime example why tenants should rent through larger, more established companies.
Dawn · 25 October 2020
Agent replied · 24 October 2024
Thank you for your review Dawn. Perhaps it wasn't clear from the outset but we didn't provide a management service during your tenancy. Your contact for the management was Phil the handyman so we were unable to assist. So of course it's disappointing to receive a review like this when we are constantly striving to provide the best possible service. As a small business this can be quite damaging. It just seemed unnecessary given the scenario. We do though wish you well in the future and would always be on hand if you wanted to chat about your experience.
★★★★★ 5/5
GoogleH&G helped us with the purchase of our first home last month. They were a pleasure to work with and extremely helpful throughout the process.
They took our criteria into account and found us a place that matched us perfectly. Even after the completion, they have helped with any additional questions we have had.
I would recommend to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Jake · 25 October 2021
Agent replied · 24 October 2024
Thank you Jake, a pleasure to work with you both too! What a super home it is too!
★★★★★ 5/5
GoogleAs a tenant the team have been an absolute joy to work with from helping with familiarisation of the whole development to being on the case when the odd thing needed fixing.
Now I am an owner and were I to let my property or sell - H&G would be the people I would choose.as they are all such lovely and efficient people.PositiveResponsiveness, Quality, Professionalism, Value
Ashley · 25 October 2020
Agent replied · 24 October 2024
Thank you for taking the time to leave us a positive review - it is appreciated ! We look forward to helping you again in the future - keep in touch!
★★★★★ 5/5
GoogleWas a tenant through H&G for 2 and a half years and would highly recommend. All of the team are incredibly friendly, professional and responsive. We had a couple of incidents with accidental damage that H&G were more than happy to help with, and general jobs were always done very efficiently. Thanks to all at H&G for making our tenancy as easy as possible!PositiveResponsiveness, Professionalism
Laura · 25 October 2020
Agent replied · 24 October 2024
Thank you for your lovely words - you were great tenants.
Hope you are settling into your new home. Think of us when the time comes to move on!
best wishes
★★★★★ 5/5
GoogleWell organised and very clear throughout the process.
Thanks Alex!PositiveResponsiveness, Quality, Professionalism
Wael · 25 October 2021
Agent replied · 24 October 2024
Thank you for your review, it means a lot and great to hear you had a pleasurable experience!
★★★★★ 5/5
GoogleH&G have looked after two of our properties for over 5 years now and are absolutely incredible. They are not a “normal” estate agents, they actually care about their clients and are not only complete professionals but are also extremely good people who go the extra mile to help where they can. I can’t recommend them more highly. 5+ Stars!PositiveResponsiveness, Quality, Professionalism, Value
Ivana · 25 October 2020
Agent replied · 24 October 2024
Thanks so much for your kind review! We must say having clients like you is what make our job a pleasure! Thank you for your continued loyalty, it is hugely appreciated!
★★★★★ 5/5
GoogleH&G have been incredible while we've been in our leased flat. Any query or concern is addressed quickly. Engineers are sent within a couple of hours, communication is quick and they are super efficient. Charlotte is an organised property manager and always always replies to mails within minutes. Can't recommend them enough :)
Michelle · 26 October 2017
★★★★★ 5/5
GoogleWe found the best place and the credits go to Alex and Oliver. They have helped us with everything and were always there whenever needed. We are very happy with their kind help and support. Thank you!!!
Tulya · 16 April 2025
★★★★★ 5/5
GoogleProfessional, prompt, courteous, and extremely accommodating service! Excellent communication every step of the way from initial start of the viewing to signing a lease. James and Charlotte's team very effectively delivered in < 2 weeks turn around, very efficient in an especially competitive market. They were also very personable without pressure which is refreshing among estate agents. Highly recommend!!
Robinski · 25 October 2020
Agent replied · 24 October 2024
Thanks so much for your lovely review!! It's hugely appreciated! You too are a pleasure to deal with!
★★★★★ 5/5
GoogleFrom my first call with Alex, an agent with H&G, through to a speedy completion and the handing over of keys, our experience with H&G was first class. A safe pair of hands to help guide you through the tricky process of house purchase, H&G were friendly, professional, and efficient. Highly recommended.PositiveResponsiveness, Quality, Professionalism
Duncan · 25 October 2021
Agent replied · 24 October 2024
Thank you Duncan for your lovely review. You too were a pleasure to deal with. We do hope you enjoy your super new apartment.
★★★★★ 5/5
GoogleI’ve had the pleasure of working with H&G for my tenancy in Altura Tower. I’d like to thank my agent Alex for his support. I would like to do business with H&G again in the future. All the best.
İbrahim · 12 February 2025
★★★★★ 5/5
GoogleThe fantastic team at H&G helped us at HS Wood Flooring into our new showroom at Plantation Wharf.
the worked tirelessly to get us a great deal and made the whole experience so easy. This was our first commercial let so their efforts were greatly appreciated.
We can't say thank you enough to the entire H&G team.
HS · 25 October 2020
Agent replied · 24 October 2024
Thanks HS Team! Such a pleasure having you as neighbours! A great addition to the local area.
★★★★★ 5/5
GoogleH&G have been an absolute pleasure to deal with from my perspective as a tenant. From the viewing through to move in and now on an ongoing basis. They are responsive to emails and go out of their way to try to help with any issues. I would highly recommend them.PositiveResponsiveness, Professionalism
Lynn · 25 October 2021
Agent replied · 24 October 2024
Thank you Lynn, so pleased you've had a great experience. We're sure you'll be very happy in your wonderful new apartment. Best wishes, the H&G team.
★★★★★ 5/5
GoogleI can't praise H&G Riverside highly enough, they are simply outstanding estate agents. From start to finish, my experience with them has been nothing short of exceptional. …
James · 16 April 2025
★★★★★ 5/5
GoogleThe whole team at H&G are genuinely the most professional team of estate agents I've ever dealt with; I've been a tenant in properties managed by them twice over the years. Always courteous, responsive and fair to both tenant and landlord, I would have no hesitation in recommending them to anyone.PositiveResponsiveness, Quality, Professionalism
Snehith · 25 October 2020
Agent replied · 24 October 2024
Thank you for your kind words. We will miss having you as a Tenant! Think of us again should you ever move back to the Battersea riverside. Best of luck
★★★★★ 5/5
GoogleMy mom and I were lucky to find this agency. Alex has helped us since the beginning and made the process easy. He is always checking in and make sure we have everything we need. I can’t recommend more this agency, specially Alex. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Nekanne · 25 October 2021
Agent replied · 24 October 2024
Thank you very much indeed for the lovely review! We're so pleased your pleased with your new home!
★★★★★ 5/5
GoogleI am really happy to be a tenant in a property managed by H&G. The team are professional and friendly, they are swift and efficient in dealing with the administration of my tenancy. Always quick to respond to any issues I have. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Tatsiana · 25 October 2021
Agent replied · 24 October 2024
Thank you Tatsiana, great to hear that you had such a positive experience. Best wishes, the H&G team.
★★★★★ 5/5
GoogleI have had an amazing experience as a new tenant with H&G! From property viewing, to tenancy agreements and post-moving assistance, the whole team is extremely helpful and are always quick with responses. I would highly recommend!PositiveResponsiveness, Quality, Professionalism
Susie · 25 October 2022
Agent replied · 24 October 2024
That's lovely to hear Susie. So pleased you had an enjoyable experience. Best wishes, the team at H&G.
★★★★★ 5/5
GoogleWe are very pleased to contact H&G Riverside Estate Agents. Always answered us times, helped, explained. Regards Alexu! Alex gladly agreed to show us the house several times. We are very happy in our new apartments Alex thank you very much! Good luck to you!PositiveProfessionalism
Laura · 25 October 2021
Agent replied · 24 October 2024
Thanks Laura, so pleased you had a great experience. I must say we all love your apartment! We're always on hand to help as and when you need assistance with anything. Best wishes, the H&G team.
★★★★★ 5/5
GoogleA trustworthy and extremely knowledgeable team. Having dealt with them for over 15 years I wouldn’t go anywhere else and wouldn’t hesitate to recommend them!
Victoria · 16 April 2025
★★★★★ 5/5
GoogleGreat property management company, I highly recommend them. Always really quick to resolve issues and responsive to emails/phone calls. I have had a few experiences with property management/estate agents and I can say they are currently the best.PositiveResponsiveness, Quality, Professionalism, Value
Ruth · 25 October 2021
Agent replied · 24 October 2024
Thanks Ruth, your review is hugely appreciated. So pleased you had an enjoyable experience!
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