Trusted Agent profile · Wandsworth
★★★★★
457 reviews across 2 platforms
175 Putney High Street, London, SW15 1RT, Wandsworth, SW15 1RT
Foxtons's office in Wandsworth, at 175 Putney High Street, is rated 4.1 out of 5 across 457 reviews on two platforms, including 271 Google reviews rated 4.4.
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
5/5
GoogleI recently had a fantastic experience with Domenico while searching for a rental property. Their professionalism and responsiveness were exceptional, they went above and beyond to accommodate my schedule for viewings
Thank you Klaudia Barnat for your review. Sophie, Foxtons Putney Estate Agents Get it done with London’s number 1!
1/5
TrustpilotGet everything in writing
Get everything in writing, they will lie through their teeth for the sale
2/5
GoogleI would have given it one star if it's not for Konrad who's been brilliant in dealing with our initial rental moving in. However, the exit process has been chaotic, electricians, cleaners organised without our knowledge. The agent hasn't been responsive on exit report and deposit release. No visibility of exit report one week after we have finished tenancy, so considerable deposit held when at a time we are tight on cashflow due to recent purchase of a property. I would not recommend it.
5/5
GoogleSome managers are really good there. Had an amazing experience with Katie Fairchild when was looking for a new apartment to rent. We've got connected via WhatsApp, and she was throwing a lot of options to me, some of them not yet published anywhere. She seemed really interested in helping me out, and the options were pretty close to what we were looking for. Ultimately chose to proceed with some OpenRent property, but was very close to an offer multiple times with Katie. She also offered to find some short-stay options if there is a need to fill the gap between rents. Highly recommend!
1/5
GoogleI would not recommend this estate agent, or to be more specific this particular branch. It took them 4 months to contact the seller of the property after I had moved in about an issue that arose between the seller vacating the property and myself moving in. They kept coming up with excuses as to why the seller was unable to respond. In this day and age it is difficult to believe that someone is not reachable for 4 months especially when we've all got phones in our pockets. If we were relying on snail mail then it might take up to a month if post was to have got lost, which is three months quicker. Funnily enough, within a week of contacting the CEO to advise of the service of the Putney branch (or lack thereof) I finally got a response. It seems like if there's nothing in it for the estate agent then they're more than happy to ignore you until you write to their CEO. The other issue I had (before I owned the property - while I was in the process of buying it) was that the agent provided the wrong key to builders who were going to attend to provide a quote for some building work, The builders charged me for having to attend despite not being able to provide a quote. The estate agent was unapologetic and refused any reimbursement of my costs despite it being their responsibility for mishandling the keys. I would avoid this estate agent whether you are a buyer or seller as their communications leave a lot to be desired and it will only end up delaying already frustrating processes even more. Try a different agent instead! Plus, I wouldn't trust all of the positive reviews on their website. Some of them are likely to be fake
5/5
GoogleI recently had the pleasure of dealing with Konrad through the Foxtons Putney Office. In the chaos of the property rental market at the moment, he has been extremely helpful throughout the proceedings. We were extremely impressed with his efficiency and his genuine efforts in trying to secure a house for the group. He answered any questions asked and created a lengthy virtual tour of a property when we were unable to see it in person. Excellent customer service all round :)
4/5
GoogleAlex H from foxtons was super helpful, not your average estate agent trying to get a sale etc, genuinely felt like he just wanted to help me find a place with or without him. Gave me some great context and industry knowledge and would definitely look to use him in future.
5/5
GoogleI am very happy with the service. Mohamed Serry was absolutely fantastic and very supportive throughout the process.
5/5
GoogleGareth, Anna and Jeevan did an amazing job getting a tricky sale over the line. They were efficient, kept me well informed at all times and liaised between the seller and I with courtesy and kindness. A great team that I highly recommend.
3/5
TrustpilotFoxtons has a good platform
Foxtons has a good platform, an efficient process, and great property listings, in those aspects, I was quite impressed.
5/5
GoogleVery good experience. Mark took me around and in 1 hour showed me 3 flats that were as per my description, then we went back to the office and he showed me the whole portfolio of potential flats good for me. I had a very good impression and I hope he can help us further with our flat hunt!
Thanks for the taking the time to leave your review Chiara.
1/5
GoogleI read somewhere that Foxtons is manipulating the google review, and my personal experience could be verifying this. …
1/5
GoogleShocking service from property management at Foxtons. We have been under the care of Emily Harbinson who ignores our emails, phone calls, voicemails and takes weeks to respond to the issues with the property. We are still waiting for several issues to get sorted out and it’s almost impossible to get help from anyone from the management team. Very frustrating service.
1/5
GoogleThe price at which these agents will list a property is absolutely shocking. It will be half the size of a comparable and half the quality, but they’ll keep a straight face and tell you the price should be the same. It’s so bad that we don’t even bother with Foxtons any more as it’s simply a waste of time.
5/5
GoogleIt was our first flat viewing in Putney with our lovely agent Anna Oldbury! She's so professional and helpful person. She gave us so much information which was so useful and took us to beautiful properties which were exactly according to our requirements. Hopefully we will choose the flat soon. Thank you so much and hope to see you soon!
5/5
GoogleGreat experience. Efficient. Alexander always great. Good communication. I was kept up to date with information.
5/5
GoogleRupert Dickinson from the Putney office has always been very helpful in his dealings with us in letting and managing our property. He is both proactive and responds quickly. He has been able to find tenants for the property and to manage handovers very efficiently. He is always a pleasure to deal with.
This is great news, thank you for taking the time to share your experience with us Iqi.
5/5
GoogleGreat experience working with Putney team - Gareth Jones and Alex Hudson, who were extremely helpful with our purchase. Professional, quick and always available. If we are to buy another property, i will call them first.
5/5
GoogleWe have rented apartment through Foxtons, It has been always pleasant experience renting apartment from Foxtons. They offer best service if you are looking for renting apartment. I would specially like to mention Konrad Kruk for his very friendly and professional attitude. He has guided us with complete process of renting apartment and is very proactive in responding to our queries. He has ensured to make our house renting process smooth and pleasant experience.PositiveResponsiveness, Professionalism, Value
5/5
GoogleWe have been in contact with Konrad since last year when he found us our first flat in Putney. This year again he helped us a lot to find our new home. He has been really supportive of us and thanks to him we are moving to an amazing place. Could not thank him enough for everything he has done. He is really professional and answers emails really quickly. It was and is a pleasure to have him as our estate agent.PositiveResponsiveness, Professionalism
5/5
GoogleHad the pleasure of working with Charlie to secure my first rental property. Having spent several months working with other companies, I found Foxtons and Charlie in particular very thorough and invested in finding me a flat that was perfect for me. Would highly recommend them to anyone looking for a property. Thanks again Charlie!
5/5
GoogleWithout any questions the best estate agency in Putney. We had to move with a short notice and the lovely Andreea did her best to find us a new home. Showed us all properties that was available and we found what we were looking for. Big thanks for her and the great Foxtons Putney team.
2/5
GoogleAgents are tenacious and persistent at finding a property. However, I made the mistake of committing to a property that was not vacant. The previous tenants/landlords had not looked after the place. I was promised that this was a property landlord and that everything would be done to get the place up to standard before moving in. Foxton’s viewed the property and actually rated it satisfactory, however the official inventory was far less supportive of that position. Once moved in, getting the repairs done was a constant struggle. I will never rent a property again that is not vacant and already returned around to letting condition.
5/5
GoogleThe service was amazing right from point of signing the mandate to closing the sale. I don't live in the UK and needed additional assistance with various aspects, of which the both communication and support coupled with the way the team went the extra mile was amazing. Gareth and Claudia from the Putney office led the sale for me and I would highly recommend Foxtons
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