Trusted Agent profile · Wandsworth
★★★★★
376 reviews across 2 platforms
390-392 Garratt Lane, London, SW18 4HP, Wandsworth, SW18 4HP
Foxtons's office in Wandsworth, at 390-392 Garratt Lane, is rated 4.0 out of 5 across 376 reviews on two platforms, including 162 Google reviews rated 4.6.
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
5/5
GoogleSophie at the Earlsfield office couldn't have been more helpful! My wife and I were starting our search for property in the area, but didn't have much of an idea about the local market. Sophie was a fountain of knowledge, gave us loads of advice at every step and put us in touch with contacts at various Foxtons branches to make sure we had all the options and guidance laid out! Make sure to touch base with Sophie if you're buying or selling in the area!
5/5
GoogleI have been looking for a property because my daughter is moving to a new school. I have to say that lately the market is crazy, expenses rent and low quality houses, and the agent are not professional at all. Finally today I found Muhammad on my way, this guy rocks, professional, clear, no waste of time and the quality of the properties is fair compering with the rent they are looking for. I should have use Foxtons early and do not waste my time with other companies. Thanks Muhammed
2/5
Trustpilotused to be good but ever since the…
used to be good but ever since the intro of the renters rights acts, property management service has dropped off a cliff. This bad for landlords because they get poor management, bad for tenants because they get poor representation, and bad for the industry because estate / letting agents are no longer accountable.
1/5
TrustpilotDo not rent through Foxtons
If you are a renter, please do not use Foxtons. They are a scammy horrible company that only serves the interests of the landlord. They rented us an overpriced disgusting dump by using old out-of-date photos in the rental ad, and locked us into an abusively restrictive contract that made it impossible to leave the horrible dump that ruined my mental health. Do yourself a favour and stay away from these money hungry scammers.
1/5
TrustpilotExtremely poor experience with Foxtons
Extremely poor experience with Foxtons. We were left without proper cooking facilities for 25 days, which had a major impact on our daily life and forced us to spend extra money on food. A functioning cooker is a basic part of any home, yet this was not handled with the urgency it deserved.
5/5
GoogleAsha Ludwig was absolutely amazing. She really cared and put every effort into finding the perfect home for me and my family. She was available whenever I needed her and really made me feel like I was not just a number in the rental rat race. I would highly recommend Earlsfield branch and if you lucky enough to have Asha as your agent, you would definitely have hit jackpot
We are pleased to know that Asha was able to find you a home that suits your unique requirements, thank you for the review!
4/5
TrustpilotLovely service
I've been fortunate that since Ariana has taken over as the lettings manager things have been as smooth as silk. Businesses are made by the people who work there and since she joined things have been terrific. Responsive and proactive, and making a real difference.
1/5
TrustpilotMy experience with Foxtons
My experience with Foxtons during the termination of my tenancy was extremely disappointing.
Hi, We’re sorry to hear your experience has not been positive. If you would like us to look into this, please contact us at Social@foxtons.co.uk with more details. Alex
5/5
TrustpilotWe have been served by Kiran
We have been served by Kiran. The way Kiran described the property it was amazing. She was amazing. She is super professional and approachable. Foxtons should hire more people like Kiran
5/5
GoogleI required a fast and smooth house sale, Francis and his team delivered on both counts and achieved the asking price!. I would 💯% recommend Foxtons. Francis is diligent and highly experienced, enabling him to eliminate problems before they arise, thus taking away the usual stresses and strains that comes with buying and selling your home.
1/5
TrustpilotAbsolutely unacceptable and a complete…
Absolutely unacceptable and a complete waste of my time.
Hi, Thank you for your feedback. We are sorry to hear that your recent experience did not meet expectations. We would like the opportunity to review this further. Please contact Social@foxtons.co.uk with the relevant details so we can investigate internally. Kind regards, Alex
1/5
TrustpilotWARNING: Extreme harassment and zero internal coordination
I contacted ONE agent for a specific property viewing, and it has turned into a total nightmare. I am being hounded by at least FOUR different colleagues from this branch. The frequency is beyond unprofessional, I just received 2 calls in the span of 5 minutes.
1/5
TrustpilotOutrageous and awful management service
As a landlord (don't hate me!) paying for a managed service, they tried to charge me £90 + vat to fix a meter door with two cable ties. This is typical, and I have to chase them repeatedly for everything. My tenants and I deserve better.
1/5
TrustpilotAppalling lack of transparency, 5 months of silence followed by an “ambush” claim
I had an incredibly unfair and unprofessional experience with the Foxtons Deposits Team. We moved out in October 2025, yet it took five months for any clarity regarding our deposit, a delay that felt like a tactical move to strip us of our right to provide counter-evidence.
5/5
GoogleReally chuffed - we moved into our new place today and we could not of done it without the amazing service of Foxtons Big big thank you to Oliwia who’s service of hard work and care got us to the finish line! Not only did she show us our options but she also made sure we picked the right flat for me and my housemate - This showed she genuinely cares about the customers who walk through the doors at Foxtons 😊
5/5
GoogleI was shown round a property by Morgen. Morgen was on time to the viewing and was professional yet personable while showing the property, having all of the answers to any questions I had. Morgen gave me excellent advice on the next steps and made sure the information was passed on quickly and effectively. Sophie Hunter was in touch within the hour to ask for more details, she was lovely on the phone and didn't rush us for information. She then passed the information onto the landlord and we had our offer accepted 90 minutes after viewing the property. It has been the smoothest experience of renting I have ever had and I would highly recommend Foxtons Earlsfield branch. Thank you Morgen and Sophie for all of your help!
5/5
Trustpiloti work with kingsroad office they are…
i work with kingsroad office they are amazing all of them but specially Olivia Sourav Kinan and Amir also in the head office lisa george wow amazing people very nice very friendly but very proffessional well done
5/5
TrustpilotFoxtons were great
Foxtons were great, helpful, efficient, managed the whole process with high professionalism. Id thoroughly recommend selling your property with them
5/5
TrustpilotGreat service
Great service and team
Hi Darawan, We’re glad you’ve had a positive experience with the service and support provided. Alex, Get it done with London’s number 1!
1/5
TrustpilotI wanted to view a house
I wanted to view a house. I was asked about my financial position and pushed to see their recommended mortgage broker and solicitor services. I said I had my own and it is all lined up so I'm not interested in using yours.
5/5
TrustpilotCould not recommend mario enough
Could not recommend mario enough, was really helpful and really listened to what I was looking for, brilliant!
5/5
TrustpilotSuperb experience
Ash showed me a house I was interested in. He was extremely polite, patient and professional through out.
5/5
TrustpilotGreat Experience!
I’ve had a really positive experience with Foxtons, both in helping me find a property in an area I already knew and loved, and in providing excellent management throughout the tenancy.
1/5
TrustpilotHorrible setup with bullies waiting for…
Horrible setup with bullies waiting for targets to exploit in whatever way possible- A lot on the estate agent services in united Kingdom.Their only aim is to collect the money from both tenants n landlord.After that no responsibility. Can't imagine recommend them to my worst enemy.
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