Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotA horrible experience
A horrible experience. Dexters arranged a viewing for us at the property when the previous tenant’s furniture was still in the flat. There was serious damp damage on the wall linings behind that furniture. They did not disclose this even though they were aware of a serious leak in the building and then failed to acknowledge their gross marketing practice. We made an offer. On the first day of our tenancy we discovered the damp on the walls, faulty electrics, faulty heating units and mold on the window blinds. Beware of trusting them
Nikoletta · 12 January 2023
Agent replied · 22 November 2024
Dear Nikoletta, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMonika to the Rescue!
Our experience with Dexters has been exceptional. We've been with them for eight months, and they have consistently been responsive and helpful. From the beginning, Monika has been incredibly supportive, efficiently managing communication between us and the landlord and promptly addressing any issues. Her dedication and professionalism have made our experience with Dexters genuinely outstanding.
Jesse · 20 August 2024
Agent replied · 22 November 2024
Dear Jesse, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat customer service!
I moved into my new property on the 20th December 2022, just before Christmas which is a hectic time for everybody! However, with the assistance of Dexters (especially Bill) they have made my move very smooth and hassle free. Bill has been nothing but helpful, proactive and attentive. He has gone above and beyond to answer all of my questions and always gets back to me when he says he will (a lot of people don’t!). Bill has (and will continue to I’m sure) provided me with excellent customer service.
Anonymous · 3 January 2023
Agent replied · 22 November 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPuneet has been my tenancy manager for…
Puneet has been my tenancy manager for a property I let via Dexters. She has been extremely helpful on a variety of different issues that have come up relating to contracts, deposits, evictions, tenant damage and accounts settlement. She has provided accurate advice and guidance and goes above and beyond. Puneet deals with my queries in a timely fashion and is also very friendly. Great customer service. Thank you
Deepika · 13 November 2023
Agent replied · 22 November 2024
Dear Deepika, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI would like to say a big thank you to…
I would like to say a big thank you to our property manager Petros Giorganios. The service that we received throughout our tenancy was exceptional.Although there were several issues in our block, Petros was always there for us every time we needed him. We received our deposit back really fast with minimal fuss. Thank you Petros.
Aeval · 23 July 2024
Agent replied · 22 November 2024
Dear Aeval, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotProfessional Service
Donalina Gargrupe is my point of contact as a property manager for the place that I rented via Dexters. I had previously rented from Dexters but Donalina’s service level is beyond my expectations. She’s responsive and helped me follow up closely for issues that I identified for a house that I newly moved in. For any issue I raised I’m confident that she will help me get it resolved.
Cassie · 31 October 2023
Agent replied · 22 November 2024
Dear Cassie, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
GoogleI have been trying to look for my first house in U.K since I arrived from Hongkong in June. Putney is the area I am interested in and I came across with Nathan Curley at Dexters . He has been most helpful with all my viewings so far. He has been patience and informative to the best he can. His response to my follow up questions are speedy and precise. I am happy to continue my house hunting journey with him alongside .
Kin · 9 December 2022
Agent replied · 8 December 2024
Dear Kin, We really appreciate you taking the time to leave such lovely comments about Nathan. He will be so pleased to read your review. Please do not hesitate to contact the Putney team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDanny in the maintenance
Danny in the maintenance has been very helpful with my washing machine, he gave me step by step instructions whilst on the phone which were easy to follow and hopefully an engineer would not need to waste their time coming out. Danny was friendly to speak with and explain everything very well. I felt supported.
Rebecca · 31 July 2024
Agent replied · 22 November 2024
Dear Rebecca, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Sophie Sheppard for making my…
Thank you Sophie Sheppard for making my stay wonderful.
Prageet · 17 September 2026
★★★★★ 5/5
TrustpilotExceptional Service - Highly Satisfied!
Thanks to Shayan, I am incredibly happy and satisfied with the service provided, and I can confidently say that I will be recommending both Shayan and Dexters to anyone in need of their expertise.In summary, if you are looking for a real estate agent who is responsive, helpful, and will go the extra mile to ensure your satisfaction, I wholeheartedly recommend working with Shayan at Dexters. Thank you, Shayan, for your outstanding service!
Pinar · 7 July 2023
Agent replied · 22 November 2024
Dear Pinar, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPetros was great and helped with all my…
Petros was great and helped with all my enquiries
Nur · 15 September 2026
★★★★★ 5/5
GoogleI have just sold my flat through Dexters in Putney. Ben, Lauren and the team did a great job, and achieved an excellent outcome in what had been difficult market conditions for some time during the sale process. Ben's advice is articulate and incisive and important to getting the result we wanted.
Jane · 11 September 2024
Agent replied · 10 November 2024
Dear Jane, We really appreciate you taking the time to leave such lovely comments about Ben, Lauren and the team. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
Google12/07/2022 UPDATE:
***Unfortunately it all went down hill rapidly once the contract was signed. I was advised on the rental to be received after agents commission which was not honored and far from the confirmed amount. The agent should have sent me a specific tax form to sign which they failed to do. Now having to pay my accountant to resolve the issue. I communicated the problem to Archie and the Dexter's Putney team to get a resolution but got the square root of nothing. Was advised that someone in another department of Dexter's was going to contact me but that has not happened. Just awful and a total lack of communication and care.
Will now have to instigate legal action. ***
Original Review:
Archie from Dexter's has been very helpful and communication has been excellent. I have let my property with them yet again. Based in Australia but grew up in Putney, I was looking for a reputable agent that was going to take care of my needs and provide quality tenants. I can highly recommend Archie and Dexter's based on my experience.
Branko · 11 November 2022
Agent replied · 10 November 2024
Dear Branko, I am disappointed to see your updated 1 star. I have forwarded your comments to our office Director to be reviewed with the team. Please do not hesitate to contact us again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWould highly recommend Dexters Putney when selling your property!
We had quite a long, frustrating experience when we went on the market with another agent and Ben, Fergus and the team listened to our frustrations and worked really hard on our sale. We were impressed from the start and their communication was fantastic throughout!
Between accepting as offer and exchange/completion, Fergus was particularly supportive and helped to ensure the process was as pain-free as possible.
Thanks again to the whole team!
Philly · 11 November 2022
Agent replied · 10 November 2024
Dear Philly, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMy partner and I are looking to buy a property in Putney and we visited the Dexter outlet there and the staff there could not have been more helpful. We had not made an appointment, but James and Fergus were able to quickly find properties that met our requirements and even take us on viewings of five properties with very little notice. James in particular was very knowledgeable of the properties being visited and the general area and was able to answer all the questions we had.
Gareth · 11 November 2022
Agent replied · 10 November 2024
Dear Gareth, Thank you for your review, and mentioning your experience with James and Fergus in our Putney office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotBrilliant tenancy changeover incl. redecoration by Dexters
As a landlord, Dexters have been fantastic at managing our property, firstly recommending and securing a 25% increase in rent from last year; secondly in managing multiple repairs and a repaint in only a 6 day void period; and lastly in communicating all this despite time-zone differences. Special thanks to Vanessa Barosso, Natasha Cree and Natalie Stubbs, apologies if I forgot to mention anyone working in the background.
Daniel · 27 October 2023
Agent replied · 22 November 2024
Dear Daniel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotIm giving five star only to Connor…
Im giving five star only to Connor manager of the property management department. After 5 long months of stress and frustration for unsolved issues of the property, he has took charge of the situation and helped us promptly getting all sorted in couple of weeks. Amazing job. Thank you so much Connor!
Laura · 5 September 2024
Agent replied · 22 November 2024
Dear Laura, Thank you for taking the time to leave a lovely review regarding Connor. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotAlways a smotth experience
Dexter's are really friendly and go out of their way to help. I dealt with Petros Giorganios who was always on top of any queries or anything that needed attending to, it was always a smooth experience dealing with him.Great with updates and arranging works to be done and always good to speak to
Craig · 31 July 2024
Agent replied · 22 November 2024
Dear Craig, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe recently purchased a flat with Dexter at Putney high street brunch.
Fergus Jones is a brilliant agent.
He followed us trough the whole process and helped us the get the flat.
He played a key role in the sales/purchase even more in the last few months when we had to close the deal.
If we could buy another flat we would definitely ask him some help!!!
Sofia · 11 November 2023
Agent replied · 10 November 2024
Dear Sofia, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Trustpiloti'm very grateful to our property…
i'm very grateful to our property manager petros giorganios for going above and beyond to help us with the cancellation of parking tickets for our relative. Their quick communication, patience, and genuine support made a big difference. Excellent service and highly appreciated.
Miola · 14 May 2026
Agent replied · 25 May 2026
Dear Miola, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleSo far, all been very helpful in finding us a property and guiding us as first time buyers, in the right direction. I have also been very grateful for the recommendations for brokers and solicitors that Dexters have offered us! Thanks so much Emma for your continued support.
Annabel · 27 October 2024
Agent replied · 10 November 2024
Dear Annabel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI had an amazing experience with Dexters Estate Agents Putney! Amalia Tanasa is amazing - extremely supportive and encouraging in the process of moving for the first time. I feel very safe and blessed in my new home thanks to Amalia Tanasa and the Dexters Putney team. 🙌 …
Ameina · 11 October 2024
Agent replied · 10 November 2024
Dear Ameina, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Putney High Street office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleAmalia was really helpful in finding a house for us and finalizing all the documentation for letting. She was very accessible and patient in understanding tenants requirements. Very customer centric and also empathetic towards the needs of the customer. Would definitely recommend her for other prospects in my circles.
Nazish · 11 October 2024
Agent replied · 10 November 2024
Dear Nazish, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
TrustpilotElli and her brilliant team have been…
Elli and her brilliant team have been true angels from start to finish. As first-time buyers previously missing out on properties to cash buyers, we had gone through the motions of dozens of viewings and offers. After falling for the flat right away, Elle was so quick to present and submit our offer form that it helped show the sellers how keen we were. Ultimately their liaison on our behalf helped ensure the sellers we were the right match for their property. Without her it wouldn’t have happened and we are so grateful. Elli stayed on top of things and always reassured us by keeping the progress at a steady pace. Her efficiency and responsiveness was a huge help during what could have been a stressful period for us. We can’t thank Elli and the team enough for helping us find our new home for our next chapter ahead. ❤️
Caroline · 30 September 2022
Agent replied · 22 November 2024
Dear Caroline, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Elli, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
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