Dexters Putney reviews in Wandsworth

★★★★★ 1/5

Google

Dexters Putney gave us a flat with many problems...we are very disappointed and frustrated because we pay rent but they do not fix the various problems. We have to call several property managers and they promised us that they would fix the problem as soon as possible but they always try to buy time...and then we have to send several emails and phone calls asking for an update on when they will fix the various problems...but they always say that it will be fixed this week...but it is not true we have been living without basic things for two months. the first day the boiler did not work as well as the oven the curtains were broken...so we had to wait a long time to have the boiler fixed and the oven changed. the washing machine has been leaking for 1 month, since we moved in the lights in the bedrooms do not work nor the radiators in the bathrooms... check the flat carefully before signing the contract with Dexeters

Alessandro · 11 October 2024

★★★★★ 1/5

Google

Terrible experience with the lettings team! Especially the lady called Hope. Waited around 14 months so I can write this review and leave. Scammed us into accepting an offer that was a bad deal. She only cares for the landlord and loot as much as possible from the tenants. She did not even negotiate with the landlord and instead just lied to maximise the rent for the landlord. Very fake attitude and upfront lying to your face. PLEASE avoid her as the agent and request for another contact. The other people in there are generally reasonable. Taking the time out to write this review so others can be vary of this.

Thunder6 · 11 October 2024

★★★★★ 5/5

Trustpilot

I always feel looked after with…

I always feel looked after with Dexters. I have been with them several years. The care and support is as great today as when I first worked with them. Truly. Their care is industry leading in my opinion, having used other estate agents before.Thank you to Mark Wiltshire and to Mariya Rizova in Tenancy Management.

Vispi · 22 June 2023

★★★★★ 5/5

Google

Definitely one of the best agencies around, very responsive, understanding and willing to find a solution. Amalia went above and beyond to help us to secure the flat and complete the rest of the process. She was always available, very responsive and extremely helpful with information or advice.

Rares · 16 December 2023

★★★★★ 5/5

Google

Had a really great experience with Seyi, he was incredibly patient and helpful as I asked a multitude of questions and followed up to see how everything had settled.

Kat · 10 April 2026

★★★★★ 5/5

Trustpilot

Dexter's Ladywell are Awesome

Staff at Dexter's Ladywell are awesome. Joseph and Suzzannah were beyond helpful with a recent bit of bureaucracy in connection with a rental flat. Dexter's in general have been great throughout the letting of my flat.

Anna · 2 August 2024

★★★★★ 5/5

Trustpilot

Elizabeth was a great support to me…

Elizabeth was a great support to me with dealing and evicting a tenant from my property. She was sympathetic to my situation which was appreciated during a very difficult time. I can highly recommend.

Cherie · 2 September 2024

★★★★★ 2/5

Trustpilot

Let down by poor communication within the company

Unfortunately we were let down by this letting agent yesterday. We had a 6pm viewing for a house in Hayes, I drove 1h in rush hour traffic to visit the property and on arriving I was met by the agent who informed me that the locks had been changed that day and his key did not work, so we could not access the property.He was very apologetic and I understand he was also frustrated as he himself had spent 45 minutes travelling to the property.He did offer to rearrange a viewing but I was so disappointed in the lack of organisation (how can it be that locks are changed and the letting agent/property managers are not informed?) and frustrated at the waste of my time and petrol (2 hours round trip) that I will not be using this company going forwards.I would have left 1 star but the letting agent was truly apologetic and did remain professional in the situation.

Lizzie · 2 October 2024

★★★★★ 5/5

Trustpilot

Great experience with Dexters

We have recently used Dexters to find out next home and have had an offer agreed. Alice was our main point of contact and she showed us a few lovely places and helped us find the perfect home for us. We have had some bad experiences over the last couple of years with other agents and found Alice's honest and informative style a breath of fresh air.

Michael · 1 March 2022

★★★★★ 5/5

Google

Fergus and team have been fantastic throughout our entire house buying process. From initial viewings through to completion, he’s truly gone the extra mile for us. Couldn’t have done it without him and super grateful for all the work he and the team did. Thank you!

Luke · 15 January 2024

★★★★★ 5/5

Google

Dominic, Elliot and Laura went the extra mile on every occasion. It's safe to say that this was a nightmare sale process with all sorts of unforeseen challenges, but at every turn Dexters dealt with the challenges with a can do attitude and it eventually brought about the successful sale of the property. Right from the beginning with candid professional advice on the sales price, through to the completion, Dexters support was what made the sale happen. We are very grateful for their service.

Sean · 12 November 2017

★★★★★ 5/5

Google

Our property manager Paula was very helpful in liaising between us and the landlord towards the end of our tenancy, helping us come to an agreement to leave so that we could purchase another property. Towards the end of the tenancy we were contacted by various different people from Dexters who hadn't seemed to have spoken to each other and this caused some confusion, but Paula did a great job of getting everyone on the same page enabling us to reach a swift resolution.

Iain · 12 November 2017

★★★★★ 5/5

Trustpilot

Excellent friendly service

Petros Giorganios was with me every step of the way and always available to answer questions and provided quick and helpful responses. This and his friendly manner made the whole process so much less stressful.Thank you again 😊🌸

Sulaiman · 19 June 2024

★★★★★ 5/5

Trustpilot

Outstanding outcome

A huge ‘Than you’ to Paris Marshall Senior Property Manager at Dexters for his speedy response, kindness, attentiveness and professionalism. Paris arranged for the Khinda Building Works Ltd to attend our premises to conduct some repairs. I was very impressed with the contractor’s skills to resolve three different repairs within such a short time. The communication was smooth and the contractor was very punctual. I have no enough words to thank birth Paris and Khinda Building Works Ltd for their hard and outstanding work.Lavinia

Lavinia · 27 September 2024

★★★★★ 1/5

Trustpilot

Dexters Putney gave us a flat with many…

Dexters Putney gave us a flat with many problems...we are very disappointed and frustrated because we pay rent but they do not fix the various problems. We have to call several property managers and they promised us that they would fix the problem as soon as possible but they always try to buy time...and then we have to send several emails and phone calls asking for an update on when they will fix the various problems...but they always say that it will be fixed this week...but it is not true we have been living without basic things for two months.the first day the boiler did not work as well as the oven the curtains were broken...so we had to wait a long time to have the boiler fixed and the oven changed.the washing machine has been leaking for 1 month, since we moved in the lights in the bedrooms do not work nor the radiators in the bathrooms...check the flat carefully before signing the contract with Dexeters

Alessandro · 27 September 2024

★★★★★ 5/5

Trustpilot

I have been using Dexters for a number…

I have been using Dexters for a number of years without any issues. They always respond in a timely and professional. The senior property manager Mohammed Amin is fantastic, for anything that is urgent he jumps on it quickly and get things done.

Hemang · 11 March 2024

★★★★★ 5/5

Trustpilot

Petros Giorganios

Had a wonderful interaction with Petros Giorganios today during the inspection. He is always respectful and willing to accommodate the tenants which I appreciate.

Ateeb · 12 May 2026

★★★★★ 5/5

Trustpilot

Thanks for the service of Mr Rowan and…

Thanks for the service of Mr Rowan and Dexter's property management team. They respond fast whenever there is a problem. They are friendly and give me adequate information. Although we are Korean, we have been able to live without difficulties thanks to Dexter's service. They do an excellent job!

BangKap · 28 October 2023

★★★★★ 1/5

Trustpilot

10/10 for effort at business winning 0/10 for performance!…

We were badgered by Dexter’s for years so decided last summer to instruct them on a letting. They over promised on the rent they could achieve so we missed the window to secure tenants before the autumn. We also then instructed them to sell as we were receiving no rent . They failed to produce a single credible offer on either basis. We instructed Goldschmidts who found a buyer and at a strong price within a matter of weeks. I’m prompted to write today as we received probably the third cold call from Dexters as the old property is now for rent via the new owners . We told Dexters on at least 2 previous occasions that we had sold the property so I wish they could be more efficient/ professional in all they do.

Graham · 20 September 2024

★★★★★ 5/5

Trustpilot

Alistair Maclean

Alistair was very efficient in assisting with the matter and ensuring all parties are kept updated throughout the process. We were able to effectively work together to achieve a very swift completion.

SSS · 18 September 2024

★★★★★ 5/5

Trustpilot

I had my inspection today with Monika…

I had my inspection today with Monika and I honestly just wanted to give some feedback… I have only had her as my property manager for a matter of months but cannot fault her work rate, effort or dedication! She is a true asset to Dexter’s, was fabulous to finally meet her and I really hope she sticks around as she is so quick at providing solutions! Clearly someone who really cares about her job and the people she is working for/with… feel very supported and well looked after!

Mon · 17 September 2024

★★★★★ 5/5

Trustpilot

Dexters Notting Hill

Everyone knows how hard it can be to deal with all problems and issues coming up here and there in our homes, but it makes a big difference when you have right people working in agencies. I just want to say the big big thank you to Dexters and especially property manager Carl. He’s always very supportive, responsive and ready to help. I’m having such smooth and great experience. I highly appreciate everything he’s done for me and just made my life easier. Thank you very much Carl and thank you Dexters for hiring such great professionals!

Daria · 11 September 2024

★★★★★ 5/5

Google

I've been very impressed with Dexters Putney throughout the process of selling our flat. From the initial valuation where we were confidently reassured, to exchange where Verity and especially Fergus confidently managed what could have been a difficult situation through to a great conclusion. I would heartily recommend Dexters Putney to anyone looking to buy or sell in the area.

Henry · 11 November 2022

★★★★★ 5/5

Trustpilot

I am working with Olivia from the…

I am working with Olivia from the Brentford office and it’s the first time I feel like the property is in truly good hands. She’s very responsive, attentive and empathetic. Long may she continue managing my property.

Jon · 15 September 2026