Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAmazing service from Amalia. She was very helpful and consistent keeping me updated regarding our new rental place, getting fixtures done before we moved in.
She had made the process very easy and straight forward. Answered all my questions.
I would definitely recommend Amalia as an agent to anyone.
Thank you =)
Ben · 11 November 2023
Agent replied · 10 November 2024
Dear Ben, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI’d like to personally thank the excellent team at Dexters Putney for their hard work and guidance in achieving the sale of my property. Dominic, Harry and Charlie were a delight to work with. They were each highly professional in the way they kept me informed and communicated with me seamlessly, regardless of who I was speaking to. I always felt that my property mattered to them and they were all ‘on it’. Dom was open to my ideas and feedback throughout the process and I received excellent guidance from both him and his team at a number of crucial decision making points along the way. It’s also very much worth saying that they all have fantastic people skills and I enjoyed engaging with them! Thank you to Amy for coordinating communication between myself, the buyers and their lawyers, not an easy job, but very much appreciated.
Cara · 12 November 2019
Agent replied · 10 November 2024
Dear Cara, I am writing to say thank you for your kind comments about the service you received from our Putney Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe've moved into a property in Putney that is managed by Dexters.
A number of repairs were required to the property that were left from the previous tenants, and Sharon Ballard was quick to provide support in getting repairmen out to deal with it.
She has been responsive and pro-active, and very pleasant to converse with.
As a whole, the property is in good condition and the move in process has been painless.
My only negative is that the deposit and first month's rent was required a whole 2 months before the tenancy started, which I cannot say I've come across before with other agencies. But they didn't charge us for agency fees, even though that hadn't legally come into affect yet.
Carl · 12 November 2019
Agent replied · 10 November 2024
Dear Carl, Thank you for your review regarding your experience with our Putney Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe instructed Dexters Putney to sell our property after having had it on for half a year with another agent with minimal viewings. The team did a great job of getting buyers through the door and keeping me updated. A particular thank you to Harry, Dominic and the rest of the team for being proactive, persistent and having a real "can-do" attitude to arranging a sale. They ultimately found me a buyer in really tough market conditions and were not afraid to be realistic about pricing to help find a buyer. The team are passionate about their job and super professional and that really sets them out compared to other agents.
Paolo · 12 November 2019
Agent replied · 10 November 2024
Dear Paolo, We are really pleased to read your positive review regarding the service from our Putney Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleCharlie, Amy and the team at Dexters Putney were a massive help throughout the process of buying our first property. Charlie is efficient, personable and a really genuine person to help you through the home buying process. He made negotiations as stress free as he could and helped us through a tricky (at times!) process. Amy was unbelievably on the ball when it came to communicating between sellers, solicitors and ourselves and if I was ever unable to get in touch with her (a rarity) she'd return my calls at her earliest opportunity. A big thank you to the whole team - we really appreciate all the effort you went to over the past couple of months.
Tom · 12 November 2019
Agent replied · 10 November 2024
Dear Tom, We appreciate you taking the time to submit your review regarding the service you received from our Putney Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI recently sold my flat in Putney and used Dexters as the sole agency to do this. Dominic and his team (Harry, Charlie and Amy) was very helpful and knowledgeable. They gave me advice I could trust and were accommodating with arranging viewings around my tenants' schedule, which made the whole process as painless as possible. I was always able to get in touch if I had any queries or concerned and felt well looked after at every step. I would definitely recommend Dexters, Putney to anyone looking to sell a property. Thanks very much!
Annabella · 12 November 2019
Agent replied · 10 November 2024
Dear Annabella, Thank you very much for your great review regarding our Putney Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe've been selling our flat with Dexters in Putney have been incredibly pleased with the whole process to date. Fergus Jones, Harry Khan and the team have worked with us closely the whole way, and we have felt completely in the loop and well supported. Fergus has particularly gone above and beyond working with us on the intricacies that selling brings, with nothing being too much to help with.PositiveResponsiveness, Quality, Professionalism, Value
Matt · 11 November 2021
Agent replied · 10 November 2024
Dear Matt, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotI've been looking for properties to…
I've been looking for properties to rent for a while now and calling up multiple estate agents can be quite overwhelming and stressful, however I've had a great experience with Dexters. Gemma Mason was incredibly helpful over the phone, giving articulate information with complete clarity which I much appreciated. I can't wait to view the property soon!
Mimi · 30 June 2023
Agent replied · 22 November 2024
Dear Mimi, Thank you for your wonderful 5 star review. Gemma will be so pleased to read your kind comments and we wish you all the best. Kind Regards, Asma Chughtai, Customer Relations Team.
★★★★★ 5/5
GoogleWe dealt with Imani and she was very helpful showing us around the apartments we were interested in. She even recommended others to see which we never thought of viewing which was great
Sashen · 27 October 2024
Agent replied · 10 November 2024
Dear Sashen, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotJadasa Andjadiumi has been absolutely…
Jadasa Andjadiumi has been absolutely fantastic is resolving various issues in our apartment shortly after we moved in. She was responsive, professional and efficient at resolving all matters raised and provided timely feedback on our questions and on repairs to be done. We were most grateful for her help and support.
Consumer · 18 November 2023
Agent replied · 22 November 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexter's have been brilliant in overseeing and facilitating the sale of my flat. They have constantly supported and assisted throughout the process; and their friendly, approachable manner makes it all so much easier. They were also fairly priced. I would highly recommend Andy, Fergus and the team!
Kate · 14 February 2024
Agent replied · 10 November 2024
Dear Kate, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
TrustpilotI can not thank Joanne enough for the…
I can not thank Joanne enough for the supports and willingness she showed in making sure I get the best service. I really appreciate it and I will no doubt recommend Joanne and her company to whoever wants to rent or get involved in property.Once again I thank you for your support.
Samiar · 19 October 2023
Agent replied · 22 November 2024
Dear Samiar, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters have taken the stress out of renting out our property…
Dexters have been managing our property for many years now. Ashley is our current property manager and we have been very happy with the service he and his colleagues provide. Communication is excellent and we very much trust their guidance and support around the issues that crop up from time to time.
Cally · 16 October 2023
Agent replied · 22 November 2024
Dear Cally, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotFirst class service
I have been letting my properties with Dexters for many years and I can not fault them. In particular Pam Simmons and George Taylor offer a first class service. They are super efficient, very responsive and have an ability to negotiate and solve all problems effortlessly. I would highly recommend them.
Connie · 7 November 2023
Agent replied · 22 November 2024
Dear Connie, Thank you for taking the time to leave a wonderful 5* Google review. Pam and George will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAn Agency that Really Look After You
When renting there is a lot of reliance on an Estate Agency that actually look out for your best interest, for this reason I am very glad to have Zelda Carr looking after us. I highly recommend Dexters Agency, and particularly Zelda for always being meticulous and efficient with any issues.
Stuart · 6 November 2023
Agent replied · 22 November 2024
Dear Stuart, Thank you for taking the time to leave a lovely review regarding Zelda. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotI had an extremely unpleasant…
I had an extremely unpleasant experience with this real estate agency. The lack of professionalism is obvious in the way they carry out their daily activity.
Simon · 14 May 2026
Agent replied · 25 May 2026
Dear Simon, I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you.. Kind regards, Asma, Customer Relations
★★★★★ 1/5
GooglePlease dont be fooled by the 5-star ratings spammed.
I didnt believe the 1-star ratings myself until I had a first hand experience myself. Dealing with Dexters is similar to dealing with the devil. You will feel like you have just signed your soul away. Maybe it is this one particular real estate agent. She is very active until she gets what is needed (I shall not name her). Then leaves you in the dust. I did see a 1-star rating naming her, sadly it was too late for me.
Apart from this I have had issues from DAY 1. What was supposed to be a "professionally cleaned" house with no issues, turned out to be house cleaned by Mickey Mouse & Co. Since it is managed by Dexters themselves and they sent these "professional cleaners", they say everything was fine. UNTIL I sent them pictures and videos. Still they didnt come and sort it out, in the first 2 weeks. They kept delaying it, asking for more proofs, asking whats wrong, more proof, whats wrong. Never ending cycle. Ended up cleaning it myself.
Throughout the initial process the real estate agent tried to really hurry me up. "Ooh the landlord wont be so comfortable" "Oooh the landlord will have second thoughts if you delay" "Ooh the landlord will want someone who is this way..". But later on, when the landlord was blanking her and there was delay. She had nothing to say and would not return my calls. Very hypocritical and selfish. Honestly, I was very close to pulling out of it only because of the real estate agent. She was horrible, and weirdly she always has a fake smile (creepy).
Honestly if you are looking to LET, just goto the other counterparts (no shortage of real estate agents over here OR use the other Dexters agent). Trust me, a smaller real estate agent will do a better job than what I got. If you are a LANDLORD, do use Dexters. They will rip off the tenants for you.
OVERALL, a very terrible experience. Not sure what I was expecting when Dexters is infamous for all the controversies they are silently involved in. Honestly couldnt careless if I have offended someone. Should have done a better job!
BTR · 27 October 2024
Agent replied · 10 November 2024
I am sorry to read your comments and would like to look into this further for you. If you could please contact me directly with more information at customerrelations@dexters.co.uk and I can ensure that this is investigated by the appropriate person. Kind regards, Asma
★★★★★ 5/5
TrustpilotDexters have been managing my property…
Dexters have been managing my property for 3 years and I’ve always been happy with their service.Special mention to Ricardo who has been very proactive in sorting out an issue with my flat. He acted quickly to address the problem, has kept me informed and solved the problem swiftly and satisfactorily.
Binal · 30 October 2023
Agent replied · 22 November 2024
Dear Binal, Thank you for taking the time to leave a lovely review regarding Ricardo. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI am very grateful to Dominic Glover
I am very grateful to Dominic Glover, who has always helped, is always responsive, and ensures that everything is done. He takes his work very responsibly.
Alina · 12 May 2026
Agent replied · 22 November 2024
Dear Alina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotPetros Giorganios was always extremely…
Petros Giorganios was always extremely helpful during our tenancy. Although there were quite a few issues with the building he always tried his best to help us. He's been the best person we interacted with from Dexters over the last 2 years of renting from them
Lisa-Marie · 12 February 2024
Agent replied · 22 November 2024
Dear Lisa-Marie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotMonika has been incredibly helpful
Monika has been incredibly helpful since being assigned to our property, she always replies quickly, she is extremely thorough and I feel like she genuinely cares about us having a good experience in our flat which is not very common in my experience.
Jake · 10 April 2024
Agent replied · 22 November 2024
Dear Jake, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina Gargrupe, Property Manager
Donalina is friendly and helpful. Also efficient and prompt. I would go so far as to say she went above and beyond what was required. I've had a long relationship with Dexters, when I had a property to let to tenants. I warmly recommend Donalina and the Dexters team.
Judith · 4 December 2023
Agent replied · 22 November 2024
Dear Judith, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI can't speak highly enough of Paul Martin, Dominic Reeves and the Dexters Putney team. As a landlord, Paul was without a doubt the best property manager I have worked with. And when I decided to sell my property, Dominic went out of his way to ensure that the sale went through smoothly and efficiently. All interactions were very professional, efficient and friendly. As I live overseas, the time difference was always taken into consideration for phone calls; emails were always replied to promptly; and messages conveyed without delay. I am extremely happy with the service I received and would recommend to anyone. Thank you very much!
Jackie · 12 November 2018
Agent replied · 10 November 2024
Dear Jackie, We are really pleased to read your positive review regarding the service from our Putney Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotTrustworthy agent
All the staff are gracious. I feel warmly welcomed and supported.Especially Monika, who is also mentioned in other reviews, is indeed lovely. Kindhearted, polite, agile... she has everything to be a good support staff.Many thanks for letting me into a wonderful life!
Hiro · 27 April 2024
Agent replied · 22 November 2024
Dear Hiro, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.