Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent customer service
Thanks to agent Nishaad Ali Marla my experience of service from Chesterton agency is the best. I really feel very grateful for his professionalism, kindness, availability and honesty to answer all the doubts and questions that one may have in the process of finding a property. Excellent service. Thank you very much!
Carolina · 23 May 2022
Agent replied · 25 December 2024
Thank you for sharing! We are so pleased to hear this.
★★★★★ 5/5
TrustpilotGreat experience with Chestertons South West lettings
We recently rented an apartment with Chestertons. Our experience with Heather Phillip-St Louis has been very satisfactory. She answered all our questions, helped us during the process and was always extremely respectful. I highly recommend her, she is a great professional.
Raquel · 15 August 2021
★★★★★ 5/5
TrustpilotThank you Stav
Hi Stav,Thank you so much for all of your help! We are so grateful for all of the hard work you've done to find our home & also the smooth process after that. We are grateful to have you as our point of contact and couldn't be happier with the way everything worked out.
Amruta · 9 February 2022
Agent replied · 25 December 2024
Thank you for sharing your experience! We are so pleased to hear.
★★★★★ 5/5
TrustpilotFiona Davidson really came through
Fiona Davidson really came through on a tricky renewal. Always hard working and responsive, I can't thank her enough for sorting all out seamlessly.
Lisa · 5 July 2024
Agent replied · 25 December 2024
Hi Lisa, we really appreciate you taking the time to leave a review for Fiona and happy to hear that everything went smoothly. Wishing you all the best!
★★★★★ 4/5
TrustpilotFantastic service
Fantastic service. Amanda at the Chesterton team was so quick and helpful with our tenancy process, on hand to help resolve any issues and get the process done as smoothly as possible.
Katie · 29 January 2024
Agent replied · 25 December 2024
Hi Katie, thanks for taking the time to leave a review. We're happy to hear that Amanda and the rest of the team made your tenancy process an easy one. Wishing you all the best for 2024!
★★★★★ 5/5
TrustpilotConsistently Reliable.
I have always found the Chesterton team, be it letting, management or sales, to be extremely helpful and professional. I have used them for over 20 years and very happy to recommend them to anyone that asks my opinion.. best Charles
Charles · 19 June 2023
Agent replied · 25 December 2024
Hi Charles, this is amazing to hear! Thank you for sharing your experience with us, we'll be sure to let the relevant teams know. Should you need anything further, please feel free to get back in touch. Best wishes!
★★★★★ 5/5
TrustpilotExcellent service from Juliette.
Had a great experience with Juliette who was always available to help and assist in any way she could! Great experience throughout!
Gianni · 4 August 2024
Agent replied · 25 December 2024
Thanks so much for the review!
★★★★★ 5/5
GoogleRecently sold our property with Chestertons and had a great experience. Right from the beginning Jeremy, Nathaniel, and Josh were amazing, professional, and more capable than the previous estate agents we used.
Euan · 25 October 2022
★★★★★ 5/5
GoogleBree at Chestertons Wandsworth was utterly amazing. from having dealt with some troubling landlords in the past it was like a breath of fresh air to meet someone as professional and caring as she was. A true delight. I would highly recommend Chestertons to anyone looking for a new home.
Rosie · 11 February 2018
★★★★★ 5/5
TrustpilotGreat viewing
Went on a viewing recently with a young man called Ollie. Very professional and felt extremely taken care of. Wouldn’t hesitate to book again.
Annabel · 28 June 2024
Agent replied · 25 December 2024
Hi Annabel.Thank you for the great review and sharing your experience with Ollie. We are so glad he was professional and took care of you.Thank you for the support and should you require any further assistance, we will be happy to help.Best WishesChestertons
★★★★★ 5/5
TrustpilotContacted Juliette for a flat viewing…
Contacted Juliette for a flat viewing and she was really helpful. Very responsive and made herself available quite quickly. Pretty smooth operation
David · 1 August 2024
Agent replied · 25 December 2024
Thank you
★★★★★ 5/5
TrustpilotGood phone support
I got a very clear solution to my problem and immediate support to get it fixed when I contacted my phone the agents.
Marta · 15 July 2024
Agent replied · 25 December 2024
Hi Marta, thank you for sharing your experience with our team. We're happy to read that everything was resolved efficiently. If you need any further assistance, please let us know.
★★★★★ 5/5
TrustpilotI had experience with Juliette Dartois
I had experience with Juliette Dartois. She was very friendly, helpful and so sweet. She's the best agent Chestertons have I guess.
Sousou · 1 August 2024
Agent replied · 25 December 2024
Hi Sousou, than you for sharing your experience with Juliette. We are so glad she was friendly and helpful. We are always here to help should you require any further assistance.
★★★★★ 5/5
GoogleWe have recently moved in to a Chestertons property, throughout the process we received seemless serivice, by Tristan in particular. Tristan went above and beyond to help us during the move, he even went back to get measurements for the property for us! We would happily recommend Chestertons Wandsworth.
Hannah · 26 October 2018
★★★★★ 5/5
GoogleAmy & Hugo at Chestertons Wandsworth recently helped us with our move. They were friendly, responsive and took extra time to make sure the process worked. Thanks again Amy & Hugo!
Peter · 10 February 2024
Agent replied · 9 February 2025
Hi Peter,
We're very pleased to hear how Amy and Hugo were able to provide such fantastic support during the moving process! We wish you all the best in your new home, and please don't hesitate to get in touch if you need any further assistance.
★★★★★ 5/5
TrustpilotVery comfortable rental experience
leusa handled every aspect of the rental process very professionally and carefully, with great enthusiasm and patience. Fortunately our landlord was also a very friendly person and the house was very comfortable for us to live in.
江佳瑾 · 23 September 2023
Agent replied · 25 December 2024
Hi 江佳瑾 陈, thank you for taking the time to leave a review. We're happy to hear Leusa guided you through the rental process and you had a positive experience renting with us. Should you need any future help, please let us know. Best wishes!
★★★★★ 5/5
TrustpilotAnother great experience with…
Another great experience with chestertons, specifically Nishaad, once again he found me a flat within a week and I only had to view one property. He knew exactly what I wanted and found the best option for me. A week later and all documents and formalities are done! Such a hassle free experience!
Aimee · 2 March 2022
Agent replied · 25 December 2024
Thank you for sharing your experience with Chestertons! We are pleased to hear this.
★★★★★ 5/5
TrustpilotVERY ATTENTIVE
My husband and I have had a very easy time looking at property with Madi Doe. She is extremely punctual and sends new properties over consistently. Madi listens to what we want and has tried to fulfill everything we are requiring. The market has been quite a challenge but Chestertons team has been very helpful!
Anna · 9 November 2021
Agent replied · 25 December 2024
Thank you for the five star review, we are so please to hear how excellent the service you received from Madi was!
★★★★★ 5/5
TrustpilotWe recently had some works done which…
We recently had some works done which Chesterton arranged and managed. Communication was good and our property manager (Olympia) stayed across the process and remained engaged through to completion. Ok to pay the fees when these things get done properly.
Adam · 25 February 2025
★★★★★ 5/5
TrustpilotGreat team and super nice staff
I've worked with Chestertons for 6 years. Very professional team and super nice staff. Especially Pa-Reis McAllister, very professional, quick to respond, very good understanding of customer demand.
Steven · 11 April 2024
Agent replied · 25 December 2024
Hi Steven,Thank you for taking the time to write a great review. We are so glad Pa-Reis McAllister was professional and quick to respond.We really appreciate the support and wish you the best.Kind regards,Chestertons
★★★★★ 5/5
GoogleMany thanks to Chris, Alex and Matt (and team!) for their unwavering efforts in a difficult market environment. Very happy with the level of support and service to get my flat sold. Always available and great at follow ups and promoting my property to get regular viewings.
Simon · 26 October 2019
★★★★★ 5/5
Trustpilotvery satisfied customer.
This process has been conducted with attention to detail. Throughout, I have found the agents to be prompt, attentive and helpful.
Happy · 15 August 2024
Agent replied · 6 February 2025
Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
★★★★★ 5/5
TrustpilotTamara Price
Tamara Price has helped me find a property to rent in Clapham. She has been extremely responsive and has matched me with a property in less than a day. I felt supported and was kept well informed throughout the entire process. I'm very grateful for the help she's provided.
VB · 1 September 2022
Agent replied · 25 December 2024
Thank you for the five star review!
★★★★★ 1/5
TrustpilotThe deposit is not released
The deposit is not released, though I moved out a half a month ago.Update:Eventually deposit has been returned, but it was hard to do. As Landlord had to contact them a few times to make this happen.
Someone · 20 September 2023
Agent replied · 25 December 2024
Hi there,Thank you for taking the time to leave this review. We're sorry to hear that your deposit hasn't been released yet. Please do respond to our request for more information so we can investigate this further. Updated Reply:Hi there,We have spoken to the appropriate property manager who has mentioned that they have reached out to you and that you should be in the process of getting your deposit back. Again, we apologise for the delay on releasing your deposit and hope that it will be with you very soon. If you still need further assistance or have any questions then please do reach out to the manager who you previously spoke to.Many thanks,Chetsertons
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