Trusted Agent profile · Wandsworth

Chestertons Wandsworth reviews

4.6

★★★★★ Excellent

2,597 reviews across 2 platforms

11 Huguenot Place, London, SW18 2EN, Wandsworth, SW18 2EN

Part of Chestertons, see every office.

Chestertons's office in Wandsworth, at 11 Huguenot Place, is rated 4.6 out of 5 across 2,597 reviews on two platforms, including 399 Google reviews rated 4.9.

Google logo

4.9 / 5

399

Reviews on Google

This office

Trustpilot logo

2,198

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

1/5

Trustpilot

Worst agency

Worst agency - stay away from these criminals. As a former tenant, I would like to share that Chestertons tried to impose a rent increase that was at odds with our tenancy agreement. Not sure where you come from, but in most countries violations of contract law are punished. It’s amazing that this agency still exists given their illegal practices.

Florina · 23 March 2025

5/5

Trustpilot

Chestertons South West Lettings - Liam

Chestertons and Liam were brilliant in letting out my property and I was very happy with how it was handled and also the final result in getting great new tenants.

Rob · 19 August 2021

Agent replied · 25 December 2024

Thank you for sharing!

4/5

Trustpilot

Chestertons South West Lettings - Sebastian

We dealt with Sebastian when renting our current property. He was very friendly, courteous and conscientious and we would be happy to recommend him as a letting agent to others.

Matt · 18 August 2021

Agent replied · 25 December 2024

Thank you for taking the time to post a review.If there is anything we can do to improve our service, please do get in touch with your local agent to let us know!

5/5

Trustpilot

Professional

Chestertons in Pimlico provide a professional service that fulfilled all the expectations I have for a letting agent. Communication was fast and clear. They were able to find contractors and get a flat ready for rental in a short space of time. I would recommend them to anyone looking to rent out a flat in the Pimlico area.

Tristan · 13 October 2023

Agent replied · 25 December 2024

Thank you very much for the review Tristan. Have a great weekend!

4/5

Trustpilot

Matthew from SW Lettings was very…

Matthew from SW Lettings was very helpful throughout the process, advising us on what we needed to do to be the preferred tenant, ultimately resulting in our offer being accepted.

Louise · 17 August 2021

Agent replied · 25 December 2024

Thank you for taking the time to post a review.If there is anything we can do to improve our service, please do let us know.Your local agent would be happy to discuss this with you.

5/5

Trustpilot

Super helpful and supportive!

Tamara Price was so helpful and supportive during our search and the process of putting in an offer. We were unable to view a few properties but she was very prompt in sending over videos. This was so helpful and meant we could make an offer really promptly. Tamara gave great advice and as a result our offer was accepted. Thanks again.

Anna · 3 August 2021

5/5

Trustpilot

Amasing experience

Amasing experience. Mark was always available to solve any problem.

Vincenzo · 7 October 2023

Agent replied · 25 December 2024

Thank you for your review Vincenzo, wishing you all the best!

5/5

Google

5 star service from Amelia she is knowledgeable accommodating professional and honest was a pleasure attending viewings with her and will definitely consider Chestertons in the future due to this experience

Rachel · 5 February 2025

Agent replied · 12 February 2025

Hi Rachel, thank you for taking the time to write a great review. Its great to read that you received 5 star service from Amelia, she will be thrilled by the kind words. Wishing you all the best.

5/5

Google

Hugo was great from the start to end of the rental process. Responsive, professional and wanting to secure a deal for both the tenants and landlord efficiently. Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value

Josh · 10 February 2021

Agent replied · 9 February 2025

Thank you for taking the time to leave a review. We have passed your comments on to Hugo and the team, who are thrilled to have been able to assist you. Please do get in touch if we can be of any more help. Best wishes.

5/5

Trustpilot

Juliette Dartois

I have been working with Juliette Dartois on finding an apartment and she has been a pleasure to work with. She is extremely, smart, attentive and thoughtful and a great asset to your firm. I will 100pct use Juliette for all searches.

Darren · 22 August 2024

Agent replied · 25 December 2024

Hi Darren, thank you for taking the time to write a great review. Its great to read how Juliette was a pleasure to work with and was attentive, smart and thoughtful. We appreciate the support and should you require any further assistance, we will be happy to help.

5/5

Trustpilot

Chesterton was professional and super…

Chesterton was professional and super helpful in helping me get the perfect flat, in particular my agent Martins was amazing!

Beatrice · 24 November 2022

Agent replied · 25 December 2024

Hi Beatrice,We're so pleased to hear that Martin was able to help find you the perfect flat! We wish you all the best in your new home, and please do get in touch if you need any further assistance.

5/5

Trustpilot

Stav and Chestertons were a total…

Stav and Chestertons were a total pleasure to work with. They were professional, always available and made our move very smooth. I really recommend Stav and the company!

Lochie · 12 November 2021

Agent replied · 25 December 2024

Thank you Lochie! We are happy to hear this.

5/5

Trustpilot

Would like to mention exceptional job by Shakil Khan…

Would like to mention exceptional job did by Shakil Khan who has been taking care of my property E6 1AR . With his hard work and persistent he retrieved my 5 month pending rent which my other agents were not able to do. Extremely happy to have him as my agent. Extremely proud of him.

Neha · 6 December 2023

Agent replied · 25 December 2024

This is amazing to hear, thank you for your feedback Neha!

5/5

Trustpilot

Abbie Bullen Wandsworth

Abbie Bullen Wandsworth has been very helpful. She provided quick response to my questions and follow up on the negotiations with the landlord closely.

Stephanie · 30 May 2022

Agent replied · 25 December 2024

Thank you for sharing!

5/5

Google

I really appreciate all the help and support you’ve provided so far Rory, thank you!

Nicola · 9 August 2025

Agent replied · 8 September 2025

Thank you, Nicola! We're thrilled to hear that you appreciate the support from Rory. Our team is always here to help you every step of the way. Looking forward to continuing to assist you!

5/5

Trustpilot

Hugo is always attentive

Hugo is always attentive, a friendly and genuine adviser. Someone you can trust. I would highly recommend asking for Hugo if renting out your property.

G · 7 April 2022

Agent replied · 25 December 2024

Thank you for your review. We are pleased to hear this!

5/5

Trustpilot

Highly recommend Chestertons

Chestertons was professional and responsive on our sale. Conor Bunn in particular worked tirelessly to ensure our sale went through smoothly. He was always professional and helpful and quickly responded to any queries we had. Thanks for all your help Conor.

T · 29 August 2024

Agent replied · 25 December 2024

Thank you for your kind words! We're so glad to hear that your experience with Conor was a positive one. We'll be sure to pass your gratitude on to him. Best wishes!

5/5

Trustpilot

A little note to thank JP for the…

A little note to thank JP for the smooth ride in finding a tenant and subsequently engaging with both sides to ensure a smooth handover; Suzan Salih played a big role in this delivery.All in all, JP has always been personable and efficient. Thank you, Jill

Jill · 3 June 2024

Agent replied · 6 February 2025

Dear Jill,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Suzan and the team will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.

5/5

Trustpilot

Thanks to Katherine Ma

Katherine Ma truly stands out in her field. Her warm and approachable demeanor combined with her exceptional knowledge made me feel confident every step of the way. I’m incredibly grateful for her outstanding service and would gladly recommend her to anyone.

Gao浩为 · 28 August 2024

Agent replied · 25 December 2024

Good afternoon, thank you for taking the time to write a great review and sharing your experience with Katherine Ma. We really appreciate the support and wish you all the best.

5/5

Trustpilot

Giorgio: organised, professional who provided the top level of service

Giorgio, has been the best estate agent we have dealt with. He was organised and professional throughout. Highly recommend and a huge thank you Giorgio for all your help.

Alice · 5 August 2021

Agent replied · 25 December 2024

Thank you for the review.Please do not hesitate to get in touch if we can be of any assistance to you in the future.

5/5

Trustpilot

Very prompt responses to all queries…

Very prompt responses to all queries both pre and post moving into our rental. Sam has been very helpful across the entire process

Jamie · 28 June 2022

Agent replied · 6 February 2025

Dear Jamie Lee,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.

5/5

Google

Amelia Parker has been a brilliant estate agent so far. Super friendly and welcoming when discussing requirements on the phone and also in person when viewing flats. This is honestly so appreciated with this crazy rental market at the moment!

Anna · 25 October 2023

5/5

Google

Chestertons team in Wandsworth branch has been absolutely great in our flat hunt so far. I currently rent via Chestertons and have never had any issues! Jamie has been very attentive with our needs whilst searching to buy a flat.

Ben · 25 October 2023

5/5

Trustpilot

Great support and would definitely recommend!

Great Service! Would particularly recommend Myha who was brilliant. She was on hand to help us throughout the process!

Christie · 29 November 2022

Agent replied · 25 December 2024

Hi Christie, so lovely of you to provide this feedback for Myha and happy to hear she made the process easier! If you need any further help, please do not hesitate to let us know. Best wishes!

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