Trusted Agent profile · Wandsworth

Chestertons Putney reviews in Wandsworth

4.5

★★★★★ Excellent

2,415 reviews across 2 platforms

153 Upper Richmond Road, London, SW15 2TX, Wandsworth, SW15 2TX

Part of Chestertons, see every office.

Chestertons's office in Wandsworth, at 153 Upper Richmond Road, is rated 4.5 out of 5 across 2,415 reviews on two platforms, including 219 Google reviews rated 4.6.

Google logo

4.6 / 5

219

Reviews on Google

This office

Trustpilot logo

2,196

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Google

What to say...best experience with an Estate agency! Heather in particular has been always nice, kind and available with our family and needs! She helped us along the whole process and always with a smile! Thanks Heather!

Fabio · 27 October 2019

5/5

Trustpilot

Tamara Price from Chestertons South…

Tamara Price from Chestertons South West lettings has gone above and beyond to help us move into our rented flat. She has been extremely diligent and helpful, and guided us through the whole process, keeping us updated every step of the process. Thank you so much!!

Connor · 3 September 2021

Agent replied · 31 October 2024

Your feedback is highly important to us, and allows potential clients to make a fair judgement when deciding whether to use Chestertons as their agent. Thank you for taking the time to post a review.

5/5

Trustpilot

I had a great experience with Amanda…

I had a great experience with Amanda Goodman through a tenancy swap. Highly recommend!

Angus · 21 June 2024

Agent replied · 31 October 2024

Hi Angus, thank you for taking the time to leave a review for Amanda and we're happy to see that everything went smoothly during the tenancy swap. Should you need anything else, please do let us know.

5/5

Trustpilot

Very adaptable and professional

Very adaptable and professional service. This could not have happened without Martins. Since day one, he delivered. From waiting for us the first day to deliver the keys late at night, to being always accessible and ready.

Alvaro · 14 November 2022

Agent replied · 31 October 2024

Thank you so much for your feedback Alvaro, we're delighted to hear Martins was on hand from start to finish. Wishing you all the best in your new home!

5/5

Trustpilot

Chestertons South West Lettings, Jasmine

Incredibly positive experience with Chestertons, and specifically Jasmine. Nothing was too much trouble and she was always on hand to help with any issues, no matter what time, even after we had moved in. Prompt replies, excellent communication and very professional and kind.

Victoria · 16 February 2022

Agent replied · 31 October 2024

Thank you for the 5 stars!

5/5

Trustpilot

Sumyee the best negotiator I’ve ever met

Sumyee did an excellent job for our viewing and arranging a contract in this flat. Her full of kindness and considerate attitude made us to relieve and make sure to get this flat as our home.

안세환 · 15 December 2022

Agent replied · 31 October 2024

Hi 안세환, thank you so much for leaving a review, Sumyee will be delighted to hear this! Wishing you all the happiness in your new home and for 2023!

5/5

Trustpilot

A Very Happy Landlord

Jasmine was very constructive, friendly and extremely helpful, especially communicating between us-the landlords, and the prospective tenants. All the details were promptly given and any problems encountered were quickly sorted.

John · 18 August 2021

5/5

Trustpilot

Very helpful and professional service.

ITG · 6 November 2024

Agent replied · 23 November 2024

Hi there, thank you for your feedback, we really appreciate it. Should you need any further assistance, please do let us know. Best wishes!

5/5

Trustpilot

Excellent support and process for renting

Suzan and Thomas provided a smooth and easy process for both viewing and signing the lease for a lovely flat, and have maintained excellent communication throughout the process.

Flores · 2 August 2023

Agent replied · 9 February 2025

Dear Flores,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best.

5/5

Trustpilot

All done on time in professional and…

All done on time in professional and friendly manner. Hands down the best agency still to deal with, Sharon representing them very well.

Ramola · 4 December 2023

Agent replied · 6 February 2025

Dear Ramola,Thank you for taking the time to inform us of the positive experience you have had with the James Pendleton team. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you all the best.

5/5

Trustpilot

Great ,fast and effective communication…

Great ,fast and effective communication with Dawn

Liliana · 3 October 2024

Agent replied · 31 October 2024

Hi Liliana, thank you for the great review. We appreciate the support and wish you all the best.

5/5

Trustpilot

All the staff at the Putney office are…

All the staff at the Putney office are exceptional - always respond swiftly, all paperwork and any certification requirements handled efficiently and have provided excellent tenants - highly recommended

Christine · 3 July 2023

Agent replied · 31 October 2024

Hi Christine,It's fantastic to hear how our Putney team are able to provide such an exceptional service! We appreciate you taking the time to leave this review, and please don't hesitate to get in touch if you need any further assistance.

5/5

Trustpilot

Preya Nair and Chestertons

Preya Nair at Chestertons has always been very friendly and competent. I enjoyed working with her.

Alessandro · 26 April 2024

Agent replied · 31 October 2024

Hi Alessandro, we really appreciate you taking the time to leave a review for Preya and it's lovely to hear you've enjoyed working with her. Please do let us know if you need anything else.

5/5

Trustpilot

I had been looking for a property to…

I had been looking for a property to rent in Fulham for about 3 months. Within 2 weeks of meeting Madi we had found the exact type of property we were looking for. I couldn’t recommend Chestertons and Madi highly enough!!!!

Jamie · 7 April 2022

Agent replied · 31 October 2024

Thank you for your review. We are pleased to hear this!

5/5

Trustpilot

The staff at Chestertons are extremely…

The staff at Chestertons are extremely helpful, friendly and efficient. They helped me out and allowed me to impress my client by obtaining the correct paperwork for me in a short space of time. I was very impressed. Thank you very much

Sarah · 14 February 2022

Agent replied · 31 October 2024

Thank you for sharing!

5/5

Trustpilot

I called up as I needed some advice as…

I called up as I needed some advice as I am a first time renter. I spoke with Millie Brandon and she couldn’t of been more helpful she answered all of my questions in fine and clear detail.

Jay · 17 August 2022

Agent replied · 31 October 2024

Thank you Jay!

5/5

Trustpilot

Thank you Xiaoyi

Very quick and responsive agent, she’s been very helpful and considerate.

Hamzah · 22 July 2024

Agent replied · 31 October 2024

Hi Hamzah, thank you for great review and sharing your experience with Xiaoyi. We are so glad she was helpful and considerate. Should you require any further assistance we will be happy to help.

5/5

Trustpilot

Chestertons review

Millie B was very helpful in our search for a rental and was happy to answer any questions we had about the area. Her knowledge made the process very simple and we found a place in no time.

Archie · 16 August 2022

Agent replied · 31 October 2024

Thank you for your review we are so pleased to hear!

5/5

Trustpilot

I had an excellent experience with Ellie at the Barnes office

I had an excellent experience with Ellie at the Barnes office - I needed somewhere for a short term let and she made the whole process super easy and super smooth. I signed the agreement and was in the flat within a fortnight!

Rose · 13 December 2021

Agent replied · 31 October 2024

Thanks Rose we are pleased to hear of your experience! Thank you for sharing.

5/5

Trustpilot

Suzan has always provided very…

Suzan has always provided very efficient service and is always reliable, responsive and helpful

MD · 26 May 2024

Agent replied · 6 February 2025

Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.

5/5

Trustpilot

Tamara Price issupport and cooperation…

Tamara Price issupport and cooperation during our home search. Your assistance was invaluable, and I truly appreciate the time and effort you dedicated to helping me

Erene · 5 September 2023

Agent replied · 31 October 2024

Hi Erene, we're so happy to read this feedback, thank you for taking the time to leave a review. Should you need anything further, please let Tamara and the team know. Have a great day!

5/5

Trustpilot

I have been served by xiaoyi from…

I have been served by xiaoyi from chestertons for more than 6 monthes. her reponse is always in time.her service is very good.

Travis · 13 November 2023

Agent replied · 31 October 2024

Hi Travis, thank you for your kind words about Xiaoyi - she'll be delighted to see this!

5/5

Trustpilot

Easy process, great job!

Easy process, professionally executed and satisfied clients! Chestertons took my property on, and had 5 offers from multiple offices, within a few days. Reference process was smooth and overall it was a very satisfying process with no headaches. Highly recommend!

Edwin · 21 April 2022

Agent replied · 31 October 2024

Thank you for the wonderful review

5/5

Trustpilot

Tenancy & Renewals Consultant

Suzan who has been dealing with my incoming tenants has been superb. She is highly efficiant, helpful and friendly. I would reccomend Pendletons to anybody.J Fine

Jeff · 25 August 2023

Agent replied · 6 February 2025

Dear Jeff,Thank you very much for leaving us such a wonderful 5* review. Suzan will be delighted with your feedback, as are we. Customer service is so important to us and we pride ourselves on providing a first class service to our clients; when this is appreciated it makes all of our efforts even more worthwhile.We look forward to working with you and thank you once again.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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