Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHighly Recommend Tamara
Tamara Price at Chestertons South West Lettings, was really helpful, informative and knowledge about the market and properties and have great advice about the offer process. She was great at communicating and always very friendly.
Zofia · 30 September 2022
Agent replied · 31 October 2024
Thank you for the 5 star review Zofia
★★★★★ 5/5
TrustpilotJasmine Birungi has been really helpful…
Jasmine Birungi has been really helpful in negotiating and processing our tenancy agreement in Kew. Her professional manner is impeccable and she is super friendly and approachable.
Cristian · 18 August 2021
★★★★★ 5/5
TrustpilotWonderful work
Juliette has made a wonderful work !
Antoine · 25 August 2024
Agent replied · 31 October 2024
Hi Antoine, thank you for leaving a review. Wishing you all the best for the future!
★★★★★ 5/5
TrustpilotTamara was great
Tamara was great - moved really quickly on our behalf in a difficult and brutal market. From offer acceptance was equally as helpful. Always felt totally informed.
Sian · 4 August 2021
★★★★★ 5/5
Trustpilotquick and easy moving process
Jess at the wandsworth branch got me into my new flat in about 4 days flat. ( pun intended ). she was very quick to communicate any updates and the whole process was very smooth and easy
Jk · 27 June 2022
Agent replied · 31 October 2024
Thanks for the wonderful review
★★★★★ 5/5
TrustpilotLettings Agents at Chestertons South Ken
Hi:Lettings agents (abbi, Akki, cory) were amazing - very efficient, transparent and hard working. They obtained me a great long term tenant for my flat in quick time.Cheers, Rubin
Rubin · 19 April 2023
Agent replied · 31 October 2024
Hi Rubin,It's fantastic to hear how our South Kensington team were able to offer such an efficient service! Thank you for taking the time to leave this review, and please do reach out if you need any further assistance.
★★★★★ 5/5
TrustpilotI give a five star rating to Xiaoyi Fan
I give a five star rating to Chestertons for my property manager Xiaoyi Fan. She is always very helpful with flat issues
Loulou · 26 October 2023
Agent replied · 31 October 2024
Hi LouLou, thank you for taking the time to provide us with this feedback, Xiaoyi will be happy to hear this. Should you need anything else, please let her know.
★★★★★ 5/5
GoogleThe agents in Putney Chestertons have been fantastic. Notably Rae. Really enjoyed working with the team. They're very responsive and helpful to all my queries and I'm now working with them to close my first house purchase. Would definitely recommend reaching out to them if you're thinking of buying or selling in the area.
Josh · 26 October 2023
★★★★★ 5/5
TrustpilotVery professional and knowledgeable
Very professional and knowledgeable, Niema Latif helped me with a new tenancy agreement. Recommended.
Andrew · 16 April 2024
Agent replied · 31 October 2024
Hi Andrew, we're happy to hear that Niema assisted you with a new tenancy agreement. If you need any further help, please do not hesitate to reach out to us.
★★★★★ 1/5
GoogleGot in touch with Heather to schedule a viewing for a property which never happened, then out of the bloom (literally 2 calendar months after) I received several calls from the agency asking me if I was still looking for a flat. Must be a joke or something
Riccardo · 6 March 2024
★★★★★ 5/5
TrustpilotAiste K was very professional
Aiste K was very professional, thorough, and responsive. The entire process was smooth and the communication was great. Will come back when back in the market!
David · 9 July 2023
Agent replied · 31 October 2024
Hi David, thanks for your feedback! Aiste will be delighted to hear this, wishing you all the best for the future!
★★★★★ 5/5
TrustpilotThe team at Chesterton’s were really…
The team at Chesterton’s were really responsive and helpful. They were able to find great tenants for us and were really supportive throughout. It was a pleasure working with everyone on the Fulham team.
Nat · 18 October 2022
Agent replied · 31 October 2024
Thanks so much for this feedback Nat - we are delighted to hear that the Fulham team were able to help you find your tenants. Don't hesitate to get in touch if you need any further assistance!
★★★★★ 1/5
TrustpilotRun!
Letting company is ok. The management service Is terribly slow, unprofessional, their attitude is the rudest I have ever ever experienced. They are entitled.Lot of issues.Run!
Claudia · 7 July 2023
Agent replied · 31 October 2024
Hi Claudia, we're sorry to see you have left us this rating. In order for us to investigate this further for you, please do respond to the Trustpilot request we have sent you for further details. This will allow us to follow up with the relevant department. We look forward to hearing from you.
★★★★★ 5/5
TrustpilotI had a great experience working with…
I had a great experience working with Synika as our rental agent. She is professional, empathetic, and incredibly patient.
LYYYYY · 23 May 2025
★★★★★ 5/5
TrustpilotPrompt and efficient service by Amanda
Prompt and efficient service by Amanda. Am very satisfied
CECILIA · 12 July 2024
Agent replied · 31 October 2024
Hi Cecilia, thank you for taking the time to leave a review for Amanda, she'll be delighted to see this. Best wishes!
★★★★★ 5/5
TrustpilotGreat experiencing working with Ronan
Ronan helped us find our new apartment in our dream area. He listened to what we wanted and found us a lovely place so quickly and effectively. He has made our experience so smooth and stress-free!
Kazia · 5 July 2022
Agent replied · 31 October 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotBrilliant Chesterons.
I have really enjoyed working with Stav from Chesterston. He is incredibly helpful, accommodating and goes above and beyond the call of duty. I have truly had a wonderful experience and highly recommend Chestertons for all your property needs.
Sandra · 9 February 2022
Agent replied · 31 October 2024
We are so pleased to hear this! Thanks for sharing.
★★★★★ 1/5
TrustpilotDisappointed
Disappointed with Chestertons service and professionalism for maintenance requests
Sonal · 5 July 2024
Agent replied · 31 October 2024
Hi Sonal, we're sorry to see you have left this review and apologise for any delays experienced. After speaking with the team, we can see that you now have a dedicated Property Manager and they have been in touch to address your concerns. Should you need anything else, please do let them know.
★★★★★ 5/5
TrustpilotCould not say enough good things about…
Could not say enough good things about this letting agency. They were amazing and so stellar in securing our house for us. Really felt like they cared and had our best interest in mind. Couldn’t recommend enough!
Sophie · 19 May 2022
Agent replied · 31 October 2024
Thank you for sharing! We are so pleased to hear this.
★★★★★ 5/5
TrustpilotSuzan Salih
Suzan Salih - thank you for your quick response, really appreciated.
Mrs · 29 May 2024
Agent replied · 6 February 2025
Dear Mrs Lovett,Thank you for your 5* review. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team member. Wishing you all the best for the future.
★★★★★ 3/5
TrustpilotGot a good price for our property and…
Got a good price for our property and sold promptly. Didn’t think we had the transparency through the sale that we would have appreciated and a few things came up that could have been far better communicated and managed.
Craig · 4 February 2022
Agent replied · 31 October 2024
Thank you for sharing your experience with Chestertons!
★★★★★ 5/5
TrustpilotIncredible property manager
Incredible property manager. She always goes the extra mile to make sure our house is taken care of! Highly recommended.
Valeria · 22 November 2023
Agent replied · 31 October 2024
Thank you Valerie, this is amazing to hear. Should you need anything else, we're only a phone call or email away. Best wishes!
★★★★★ 5/5
TrustpilotStrong customer support
Strong customer support and very responsive. Clear instructions on what was needed
Patrick · 8 May 2024
Agent replied · 31 October 2024
Hi Patrick, thank you for taking the time to leave a review. We're so glad you received strong customer support and the team were responsive. Best wishes!
★★★★★ 5/5
TrustpilotResponsive staff who are proactive to…
Responsive staff who are proactive to get the right outcome for landlord and tenant - thank you
K · 26 January 2024
Agent replied · 6 February 2025
Thank you for your 5* review of the recent service you received from our James Pendleton Lettings Department. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
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