Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCouldn’t be happier
Couldn’t be happier! Everyone was extremely helpful throughout the renting process, specially Suzan and Marcus. We always received a quick response and they both had our best interests in mind.
Thiago · 16 January 2024
Agent replied · 9 February 2025
Dear Thiago,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best in your new home.
★★★★★ 5/5
TrustpilotProfessional service throughout
Emily Moffatt provided a seamless service securing a high quality tenant for our clients' property. She was responsive, organised, readily available and displayed high professionalism when communicating with all sides of the transaction. It has been a real pleasure to work with her.
Zoe · 24 January 2023
Agent replied · 31 October 2024
Hi Zoe, thank you for sharing such a lovely review! We're happy to hear that Emily secured you a great tenant for your property. Should you need any further assistance, we're only a phone call or email away. Best wishes!
★★★★★ 4/5
TrustpilotNiema Latif at Chestertons has been…
Niema Latif at Chestertons has been absolutely fantastic! She has gone above and beyond to help us throughout our tenancy period. Thank you so much
Iman · 25 April 2024
Agent replied · 31 October 2024
Hi Iman, we're thrilled to hear that Niema has gone above and beyond throughout your tenancy with us. If you need anything further, please do not hesitate to get in touch. Wishing you all the best!
★★★★★ 5/5
TrustpilotReally great experience from viewing to…
Really great experience from viewing to move in with great support from the team - Suzan and Thomas are super helpful and great to work with.
Shannon · 5 April 2024
Agent replied · 31 October 2024
Dear Shannon,Thank you for taking the time to inform us of the positive experience you have recently had with the teamJames Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you happiness for the future in your new home.
★★★★★ 5/5
TrustpilotMartins from Chestertons provided…
Martins from Chestertons provided excellent service. He was highly professional and knowledgeable, making the entire rental process a breeze. His attention to detail, responsiveness, and willingness to go the extra mile were truly commendable.
Luxe · 11 October 2023
Agent replied · 31 October 2024
Thank you for your feedback, Martins will be delighted to see this! If you need anything further, please feel free to reach out again. Best wishes!
★★★★★ 5/5
TrustpilotRental agent Georgio 🥇
I had an amazing rental agent called Georgio at Chestertons Battersea office, who understood my exact needs in my rental property search and found me the perfect flat. Having met many agents, Georgio stood out, listen to the clients needs and then delivering He was always prompt in his reply’s. 1st class service!!! 👏👏👏
Joe · 10 August 2021
Agent replied · 31 October 2024
Thank you for taking the time to leave a review Joe. So pleased to read about the first class service from Georgio.
★★★★★ 5/5
TrustpilotMove in review
The move in process went very well with the help of Mitch. He was very kind & helpful to two new renters in the UK.
Evelyn · 23 April 2024
Agent replied · 9 February 2025
Dear Evelyn,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best in your new home.
★★★★★ 5/5
TrustpilotGreat property manager
Chestertons were always responsive to our demands. Our property manager, Shakil, is great. He's always been supportive and helpful.
Mariana · 8 August 2024
Agent replied · 31 October 2024
Hi Mariana, thank you for your review. It's lovely to hear that Shakil is always on hand for any queries you have. Feel free to reach out again if you need anything.
★★★★★ 5/5
GoogleI enquired with Bronte Gallacher about properties available in my area as I’m looking to buy. I was met with a friendly and incredibly knowledgeable agent who answered just about every question I had. I’ve previously had very poor experiences with agents and was hesitant on the service I would receive from Chestertons but Bronte has proved there are some very good ones out there!
Michael · 26 October 2023
★★★★★ 5/5
TrustpilotFlat Viewing with Conor
Viewed a few flats with Conor - he was super helpful, great communication and very professional. Thank you.
Mr · 20 August 2024
Agent replied · 31 October 2024
Hi Mr Smith, thank you for sharing your experience with Conor. Wishing you all the best in your property search if you haven't found something already!
★★★★★ 5/5
GoogleExcellent customer service, extremely helpful and supportive!.. I worked with Oliver, Catherine and Elizabeth all of which were amazing! They really go above and beyond! And I love the place they rented to me!.. I couldn’t recommend the company, the team and especially Oliver any higher!
Cat · 27 October 2018
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Quick answers and concrete answers! I strongly recommend if you need to find a place in london
Lauren · 2 August 2024
Agent replied · 31 October 2024
Thanks so much for the recommendation!
★★★★★ 5/5
TrustpilotExcellent service from viewing to…
Excellent service from viewing to move-in. Tom and Suzan couldn’t have done more to make our experience stress-free! 2 weeks from first contact with the agency to obtaining keys to our wonderful new home! Thanks all!
Ian · 4 August 2023
Agent replied · 9 February 2025
Dear Ian,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Suzan and Thomas will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we hope you are happy in your new home.
★★★★★ 5/5
Trustpilotsmoking agent
i meet bobby in Greenwich, in a bar by the Cutty sark, friend introduced him to me as the fire stater of a letting agent , i gave him a shoot at letting my property and what a job he did , honest feed back and job done in 2 weeks .
John · 11 November 2021
Agent replied · 31 October 2024
Thank you for leaving us a review!
★★★★★ 5/5
Trustpiloti am a home search clerk and have dealt…
i am a home search clerk and have dealt with many Chestertons offices and have been generally pleaseed with the service provided. I did deal with Stav a while back in your Shad Thames office who was exceptional at responding to calls and dealt with our client in the most fantastic way.
Bradley · 10 November 2021
Agent replied · 31 October 2024
Thank you for taking the time to leave a review!
★★★★★ 5/5
TrustpilotAmazing experience
Very professional lettings agency that help me a lot securing my new home especially with the precious help of Delphine that helped a lot making everything look easy. Thanks again and i am definitely recommending Chesterstons to anyone who’s looking for a stress-free experience. Cheers
Zouhair · 13 October 2022
Agent replied · 31 October 2024
Thank you, Zouhair. We are so glad to hear that Delphine made your experience stress-free! Wishing you all the best in your new home.
★★★★★ 5/5
TrustpilotAbbi Harp at/and Chestertons were…
Abbi Harp at/and Chestertons were attentive and professional - they took on my brief and listened too - I would highly recommend using Chestertons for any property search
Emma · 7 February 2024
Agent replied · 31 October 2024
Hi Emma, thank you for the great review. I'm glad you had a good experience with Chestertons and would recommend using us again. Wishing you a great 2024!
★★★★★ 5/5
TrustpilotHelpful property consultant
Our property management consultant, Dan Midgley, has been a great help. Always quick to respond and recently went out of his way to solve a couple timely issues for us. Very much appreciated.
Peter · 14 October 2023
Agent replied · 31 October 2024
Thank you for the feedback Peter, it's great to see Dan was on hand to help with some recent issues. Feel free to get in touch again if you need anything!
★★★★★ 4/5
TrustpilotWe have worked for several years now…
We have worked for several years now with Chesterton's in SJW and they do an excellent job. Recently we have dealt specifically with Charlotte, who is by far the most professional and organised agent we have used to help us sort out our property needs. We recommend her wholeheartedly.
Aude · 7 April 2022
Agent replied · 31 October 2024
Thanks for your review! We are pleased to hear of your experience with Chestertons.
★★★★★ 5/5
TrustpilotProfessional and smooth experience
Great experience and would recommend Rolland to assist you in your tenancy experience. Informative, keeps you updated and ensures to go the extra miles for you!Thank you we shall be using your service again in the future.
JC · 17 August 2021
★★★★★ 5/5
TrustpilotGreat help leasing an apartment
My daughter and I recently leased a property through Stav Nicola at Chestertons. He made the whole thing very straightforward, explained each stage of the process, responded to queries quickly, and was always polite and helpful. Basically everything you would want from someone in that situation. Thank you. Ed Fishwick
James · 9 February 2022
Agent replied · 31 October 2024
Thank you for your review! We are so pleased to hear this.
★★★★★ 5/5
TrustpilotAlways had a wonderful experience…
Always had a wonderful experience dealing with Conor. A pleasure to work with and always extremely professional.
Consumer · 27 August 2024
Agent replied · 31 October 2024
Hi there, thank you for taking the time to leave a review for Conor. He'll be thrilled to see this!
★★★★★ 5/5
GoogleGreat experience with Rae and team. Very helpful and always responsive. Thank you!
Yan · 10 January 2024
★★★★★ 5/5
TrustpilotMy experience with Chestertons has been excellent !
My experience with Chestertons has been excellent. My property manager was Shruthi, a very competent and knowledgeable lady . Any issues were resolved immediately. Her patience, resolve and good counsel was greatly appreciated. She was only a phone call away. Thoroughly recommended.
Azim · 11 January 2023
Agent replied · 31 October 2024
Hi Azim, thank you for your feedback, Shruthi will be delighted to hear this! Should you need anything in the future, please do not hesitate to get in touch and we'll be happy to assist. Wishing you all the best for 2023!
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