Carter Jonas Wandsworth reviews

★★★★★ 5/5

Google

Moving can be such a stressful time but my experience with Carter Jones was great! A positive experience from start to finish. The communication I had with all of the team (Izzie, Hannah and Marta) was great, with any query I had throughout the process answered super quick. All of them have been reliable, friendly and supportive, and I would recommend to anyone who is looking for a straight forward and hassle free move. Can’t thank them enough for how easy they made it all.

Emma · 11 November 2023

★★★★★ 5/5

Google

Izzie was fantastic! She made the whole process easy and straightforward. Cannot recommend her enough.

Eve · 16 March 2026

★★★★★ 5/5

Google

We had a great experience with Carter Jones. The team were incredibly helpful and knowledgeable, guiding us through the entire rental process. Izzie was so helpful and friendly. They were always quick to respond to any questions or concerns, and made sure that everything ran smoothly for our move in. Would highly recommend them to anyone in need of a letting agency.

Rebecca · 11 September 2024

★★★★★ 5/5

Trustpilot

Excellent customer service in finding a…

Excellent customer service in finding a great home for our family. Tanya Hall was so supportive and helpful.

Anon · 18 September 2026

★★★★★ 5/5

Trustpilot

Amazing experience

Fiona and the team at Carter Jonas have been an absolute dream when coming to look for mine and my partners first rental property together! They were fast assertive and had answers to all our questions. Special thank you to the newbury team for being so helpful and supportive for this big move! New flat… Here we come!!

Paris · 31 October 2024

★★★★★ 5/5

Google

I recently completed a purchase through Carter Jonas on Bellevue, and Jermaine was fantastic from start to finish. He was excellent at keeping negotiations on track, highly proactive in driving the transaction forward, and went above and beyond to solve problems, even those outside his remit. I couldn't have asked for better support, would highly recommend!

Peter · 4 December 2024

★★★★★ 5/5

Google

Izzie, Hannah, Marta & Chattie were extremely helpful and made our move-in process in Wimbledon feel completely seamless! It was truly the best experience I’ve ever had with any agents- and really felt that they were so readily available to answer any questions or explain things in more detail when needed. They were always 100% transparent which is refreshing. Overall super impressed with the team at Carter Jonas and hope to use them forever and more!

Nicky · 11 November 2023

★★★★★ 5/5

Google

Carter Jones have been probably the best letting agents we have had yet. The team were incredibly helpful and very quick to respond. They provided thorough guidance over the entire rental process. Izzie was very helpful with the viewing and proceedings and was always very friendly and efficient. Juliana and Marta have also been a great help. Would highly recommend.

Max · 11 September 2024

★★★★★ 5/5

Trustpilot

Excellent lettings and sales

Carter Jonas has managed lettings for me for many years and are always efficient, sensible and approachable. They have also recently acted on a property sale for me, and found a buyer very quickly. Very satisfied with their service.

P · 5 August 2026

★★★★★ 5/5

Trustpilot

Smooth easy process to fix our tenancy

Smooth easy process to fix our tenancy. Our contact Tanya Hall was extremely helpful throughout.

Ian · 23 September 2026

★★★★★ 5/5

Trustpilot

Extremely happy with CJ

Extremely happy with CJ, especially Andrew, who really looked out for me during the whole process.

Customer · 18 January 2026

★★★★★ 5/5

Trustpilot

Carter Jonas Fulham were excellent

Mandy and Wayland helped me immensely when purchasing my first property. Mandy was always extremely communicative and on hand to answer all my questions, and she kept me in the loop throughout the process. On the day of completion, Wayland was brilliant and helped make a very stressful day so much easier. Couldn't recommend Carter Jonas Fulham more and particularly Mandy and Wayland. Thank you for a brilliant service!

Aim · 3 January 2024

★★★★★ 5/5

Trustpilot

Great Service from Carter Jonas

I have nothing but praise for Helen and the team at Carter Jonas when I used them to sell my house. They valued the house at more than other estate agents and I sold at a great price. The transaction when through very smoothly and I would not hesitate in recommending them. Thanks!!!

M · 22 October 2024

★★★★★ 5/5

Trustpilot

Quiet and assured professionalism

Julia Wilson handled a complex and often fraught selling and buying situation with a calm and steady hand. We felt well supported throughout. She was the ultimate professional who made a very stressfull period in our lives much easier than it might otherwise have been and I have no hesitation in applauding her quiet and assured professionalism.

Stephen · 22 February 2026

★★★★★ 1/5

Trustpilot

Incredibly frustrated with this…

Incredibly frustrated with this company. They are discriminatory and homophobic. We found our perfect rental property and proceeded to view and submit our application. After days of chasing. Kam finally called me back. She said the asset manager rejected our application as he felt the property was too small for our family.

Sarah · 30 March 2026

★★★★★ 5/5

Google

The entire Carter Jonas team has been lovely to work with. During my search, Izzie was responsive, understanding and never made me feel pressured like other agencies sometimes do. During and after my move, Marta and the whole team were great at answering my questions. There was so much less stress because I felt I was in trusted hands.

Courtney · 13 June 2024

★★★★★ 5/5

Google

While looking to rent a property in the Wimbledon/Earlsfield area, we dealt with Izzie from the Wandsworth office. I don't write reviews often but the service I received I think deserves one. I literally can not fault the service, and I'm quite a demanding guy. She made the whole process effortless and stress free. Hannah also deserves a huge shout out for the part she played as well. I was seriously impressed with Carter Jonas. I have already recommended them to my friends and would use them again in a heartbeat.

Peter · 11 November 2022

★★★★★ 5/5

Trustpilot

Reliable and Trustworthy Property Professional

James Macke at Carter Jonas stands out for his reliability and integrity. He is consistent, dependable, and always follows through on what he promises. James handles matters with professionalism and honesty, building real confidence and trust with his clients. It’s rare to find someone who combines such a strong work ethic with genuine transparency. A true credit to Carter Jonas and highly recommended for anyone seeking property management support.

Christian · 30 September 2025

★★★★★ 5/5

Trustpilot

Sam & Igor at the Fulham branch

Sam & Igor at the Fulham branch. There are not enough words in my vocabulary to put into the words the lengths and the help these two lads where in helping us first of all find a place and to them completing all referencing at such a fast pace to get us moved ASAP. These guys are not only professional but personable. Their warm enchanting nature put any of our doubts at easy. You could tell they both genuinely wanted to do the most they possibly could and they did exactly that and more. I am generally a level headed calm collected peaceful being but with this being a stressful process, that went out the window but thankfully I had both Sam & Igor to keep my head out of the sandbox. These guys are a complete asset to the business and if i controlled the powers that be I’d have these guys at the top of the Carter Jonas cooperate ladder - they went above and beyond. It would be an insult to them to even put them in the same sentence let alone category as any previous experience with agencies before these two absolute legends. Ask for Sam & Igor. Two of the best guys! Thank you Sam & Igor. I’ve nearly unpacked. Expect a lovely parcel at your office for all your help boys! Thank you thank you thank you

Tom · 25 October 2022

★★★★★ 5/5

Google

Izzie was the agent that helped us find a wonderful flat in Wimbledon. Carter Jonas have been so helpful and diligent throughout.

Connie · 19 September 2025

★★★★★ 5/5

Trustpilot

We recently rented our cottage and Sam…

We recently rented our cottage and Sam was amazing in helping us find the right tenants. We wanted the right tenants to look after our cottage and in turn we want our tenants to feel at home. Sam did a great job and totally over delivered and under promised. Could not have been a better experience.

Sandy · 13 June 2024

★★★★★ 5/5

Trustpilot

We could not be happier with the…

We could not be happier with the service we received from Carter Jonas. Andrew especially should be mentioned, his communication, flexibility and openness made the process as simple as it could have been.

MM · 14 July 2026

★★★★★ 5/5

Google

Carter Jonas have been incredibly helpful. I have had a positive experience using Carter Jonas for my first tenancy experience. They have made it so simple, especially compared to other agents. Izzie has been really reliable and easy to contact throughout the process of moving. The quick replies and helpful advice has been beneficial. I would get responses within 30 minutes. I definitely recommend this agency. 10/10 experiences. No complaints. Everything was done and dusted in a week.

Zee · 11 November 2022

★★★★★ 5/5

Trustpilot

Sam J was great

Sam J was great. Straightforward and clear. Fast communication and no mind games/ messing about! Responded in a timely and clear way which was appreciated.

Rebecca · 3 September 2026