Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProperty management team
Joe was very helpful. He is very experienced and knowledgeable on how to handle disputes with tenants
Amir · 6 August 2024
Agent replied · 23 October 2024
Thank you, Amir! We're thrilled to hear that Joe provided excellent service. Your feedback is greatly appreciated!
★★★★★ 5/5
GoogleI’ve recently find a flat to rent with them.
Good professional, efficient and quick.
I would like to highlight Michael who was helping me and my flatmate in every step of the process, any problem he was quick to solve and give us the best solution.
Also really friendly, supportive and great professional.
Really happy with the service, even renting and moving is a stressful process thanks to him the process was smooth and easy.
Really recommend this place
Jana · 23 October 2023
Agent replied · 22 October 2024
Hi Jana, thank you for leaving a five star review for the team in Southfields, with particular mention to Michael. Fantastic to see you were so pleased with our service and that we were able to assist with you every step of your journey, as you mentioned moving home can be stressful so glad to hear we took that stress away. Thanks for the recommendation, Rhys.
★★★★★ 5/5
TrustpilotVery professional staff
Very professional staff, from the initial contact right through to completion. Nancy Henley was excellent, responding to all questions and queries and keeping me updated throughout the whole process.
Paul · 9 December 2023
Agent replied · 23 October 2024
Hi Paul, thank you for taking the time to write a five star review. Fantastic to see Nancy has provided you with excellent service and made sure you were up to date throughout the whole process. Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotNancy Henley was great
Nancy Henley was great, empathetic, tailored her approach to my house desires and it felt like she equally cared about helping me and the seller.
Lina · 6 March 2024
Agent replied · 23 October 2024
Hi Lina, thank you for your five star review. Fantastic to see Nancy was able to assist you and deliver great support to yourself. Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotMukul is Fantastic
Mukul Mehta is a fantastic Mortgage & Protection Adviser at the Kingsbury office who went above and beyond to help me find the perfect mortgage deal. He was incredibly knowledgeable and worked tirelessly to secure a great rate for me. Not only that, but he also provided valuable advice about the home buying process. I highly recommend Mukul to anyone, especially first-time home buyers. He truly made the experience smooth and stress-free.
Aya · 2 February 2023
★★★★★ 5/5
TrustpilotBethany at Andrews’s was a great help…
Bethany at Andrews’s was a great help when purchasing my first property and everyone at Andrews was very helpful including chasing up my solicitor.
Connor · 19 December 2025
Agent replied · 23 December 2025
Thank you, Connor, for your wonderful feedback! We're thrilled to hear that Bethany and our team were able to assist you effectively. Congratulations on purchasing your first property! If you need any further assistance, feel free to reach out.
★★★★★ 5/5
TrustpilotPrompt follow up and action
Louise Gonella was very helpful in navigating a tricky situation.
Mrs · 21 November 2024
Agent replied · 28 December 2024
Thank you, Mrs. Wakefield, for your kind words. We're delighted to hear that Louise was able to assist you effectively. Your feedback is greatly appreciated! Best wishes, Jake
★★★★★ 1/5
TrustpilotI would avoid for property management
Take their money and do nothing. Communal areas complete filth and outside areas falling apart. Do not come back to you, just ignore. My opinion is avoid like the plague for property management.Little update: Andrews advise the rats, maggots, filth, weeds, broken fencing, communal area being cleaned only once in the past year etc… are a result of the contract they are bound by and the buildings Directors not them. Not sure if that effects the rating as Andrews did sign up to these terms but you can make your own mind up.
Tom · 19 September 2023
Agent replied · 23 October 2024
Tom,Thank you for your review of Andrews Leasehold property management.The scope and detail of the maintenance for Leasehold buildings is agreed upon with the Directors of the Leasehold company. Andrews can only take actions as agreed with those Directors and within the budget set. Whilst we are aware of some challenges at the block you live in, we are working with the Leasehold Company Directors to address.I would be happy to reply in greater detail to the points you have raised if you were to write to me at choward@andrewsonline.co.ukKind regardsCarl HowardGroup Chief ExecutiveAndrews & Partners
★★★★★ 5/5
TrustpilotNew front door
I own my flat but share a communal hall way and front door. I pay towards any maintenance and repairs shared by all the residents. I contacted Molly with regards to a new front door and in no time Molly had a quote, how much my share would be and also chased the job until it was completed. It’s great to have a new front door fitted especially coming into the winter months.Thanks Molly,Simon
Simon · 9 November 2022
★★★★★ 5/5
TrustpilotRichard was amazing while he was…
Richard was amazing while he was putting me through available properties to let. He’s got invaluable advice which were helpful.
Kingsley · 4 June 2024
Agent replied · 23 October 2024
Hi Kingsley , Thank you for the five star review. It is fantastic to hear that Richard was amazing during your search. Thanks , Lisa
★★★★★ 5/5
TrustpilotFrank and honest with no hard sell
Excellent service. I'm used to similar companies putting their own interests first. Not the case - I was given the best advice and am very happy with the outcome. I had been anticipating a hard-sell approach and was very pleasantly surprised that this was nothing like the service provided. I would recommend using Andrews and will be using them in future myself.
Richard · 16 September 2024
Agent replied · 23 October 2024
Thank you, Richard! We're thrilled to hear you had a positive experience and felt well-advised. Your recommendation means a lot to us. Looking forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotHolly was super helpful in helping us…
Holly was super helpful in helping us buy our first house! Strongly recommend.
Tom · 30 September 2024
Agent replied · 23 October 2024
Thank you, Tom! We're thrilled to hear Holly was able to assist you so well with your first home purchase. Your recommendation means a lot to us!
★★★★★ 5/5
TrustpilotZyad was very kind
Zyad was very kind, supportive and professional all through the process.
Chioma · 28 October 2024
Agent replied · 28 December 2024
Thank you, Chioma! We're thrilled to hear that Zyad provided such excellent service. Your feedback is greatly appreciated! Best wishes , Lisa
★★★★★ 5/5
TrustpilotProfessional agents
Tracey was lovely and professional. I felt reassured knowing someone like her will be looking out for my best interests.
Dominique · 28 May 2024
Agent replied · 23 October 2024
Hi Dominique, thank you for the review. Brilliant to see that Tracey was able to help you and was on your side through your dealings with us. Thanks again, Rhys
★★★★★ 5/5
GoogleI had a fantastic experience with Andrews property. Michael was highly professional and, attentive to my needs. I couldn't be happier with the service I received. Thank you Michael Villacis
Elena · 23 October 2023
Agent replied · 22 October 2024
Hi Elena, thank you for the five star review. Great to see that Michael and the team at Andrews Southfields were on hand to deliver an excellent service for you. Thanks, Rhys
★★★★★ 5/5
GoogleHave just complete the purchase of a flat with Andrews Southfields.Service was astonishing and the response was immediate for any enquiry we had . Staff are friendly and helpful. Special thanks to Agent Pietro Scano for the support during the process.
Riccardo · 23 November 2022
Agent replied · 22 November 2024
Good Afternoon Riccardo,
Thank you for taking time to give us such an amazing review. I am very glad to hear Pietro delivered excellent and efficient service.
Best of luck in your new home.
Regards,
Tomasz Faba
Business Manager
★★★★★ 5/5
TrustpilotMolly Wachon - a credit to Andrews Property Services
Over the last few months I had cause to deal with Andrews Property Group based in Bristol. There is one particular lady that is worthy of some big recognition and that is Molly Wachon. She totally understood my frustrations (with various external legal teams) in trying to sell a Leasehold property and once she was on the case everything fell into place - She was so helpful and a credit to Andrews. Thank you
RS · 12 October 2022
★★★★★ 5/5
TrustpilotThanks to Louise for making the tenancy…
Thanks to Louise for making the tenancy renewal slick and smooth.
William · 23 October 2024
Agent replied · 23 October 2024
Thank you, William! We're thrilled to hear about your positive experience with Michelle. Your kind words mean a lot to us.
★★★★★ 5/5
TrustpilotGreat
Kyle is a really helpful and kind agent that took time and effort into helping my partner and I secure a lovely flat :)
Amelia · 27 February 2024
Agent replied · 23 October 2024
Hi Amelia, thank you for sharing your experience with us. We are so pleased that Kyle and the team in Bath were able to help you both find your new home. We hope you settle in to your new home! Thanks again, Rhys
★★★★★ 5/5
TrustpilotProperty Purchase
Having recently purchased a property through Andrews I can honestly say that the whole team have gone beyond expectations. Special thanks to Keli, who have always kept in touch with the developments and was always there to clarify any issues. She kept liaising with the solicitors and vendors to ensure the transaction went through as smoothly (as buying a property can go) as possible.Great big thanks
Jose · 26 June 2023
★★★★★ 5/5
TrustpilotShamiya was super helpful and quick to…
Shamiya was super helpful and quick to respond!
Joe · 2 December 2024
Agent replied · 28 December 2024
Thank you, Joe! We're thrilled to hear that Shamiya provided you with excellent service. We appreciate your feedback. Best wishes , Lisa
★★★★★ 5/5
TrustpilotMukul Mehta is great
Mukul Mehta the Mortgage and Protection Adviser at the Kingsbury office gave me excellent advice regarding my situation and options as well as useful to insight to mortgages. Thank you Mukul!
Oskari · 15 September 2023
Agent replied · 23 October 2024
Hi Oskari, thank you for the five star review. Brilliant to see Mukul providing you with all the information you needed, allowing you to make a full informed decision in what can be a confusing time in the mortgage market.Hopefully Mukul can continue to assist for years to come too! Thanks, Rhys
★★★★★ 5/5
TrustpilotExcellent experience
Excellent experience, Nancy had a very relaxing and friendly approach during the viewings around reigate, she put us at ease immediately. Nancy developed a very good rapport with us in a short space of time and worked around our schedule when we were delayed. I would strongly reccomend her firm Andrews reigate as an estate agent from this impression alone.
Kahseng · 28 September 2024
Agent replied · 23 October 2024
Thank you, Kahseng. We're thrilled to hear about your positive experience with Nancy. Your recommendation means a lot to us.
★★★★★ 5/5
TrustpilotUndoubtedly the best treatment I have…
Undoubtedly the best treatment I have received from an agency, thank you Lisa and the whole team for the treatment received. 100% recommended
Fernando · 7 March 2024
Agent replied · 23 October 2024
Hi Fernando, we are so pleased to see that you received such a brilliant service from Andrews. Thank you for the review and recommendation, Rhys
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