5/5
TrustpilotJane was fantastic throughout
Jane was fantastic throughout, thank you so much for your help and support
Trusted Agent profile · Wandsworth
Andrews Balham reviews in Wandsworth
★★★★★
2,145 reviews across 2 platforms
2-3 Balham Station Road, Balham, SW12 9SG, Wandsworth, SW12 9SG
Part of Andrews, see every office.
Andrews's office in Wandsworth, at 2-3 Balham Station Road, is rated 4.9 out of 5 across 2,145 reviews on two platforms, including 252 Google reviews rated 4.8.
Reviews
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExperience was great
Steve is great. He explained in details every aspect of the property that we viewed.
5/5
TrustpilotShannon was very helpful when we were…
Shannon was very helpful when we were having trouble with goodlord
5/5
TrustpilotAndrews made this process easy from start to finish
Andrews made the process of finding new tenants seamless, start to finish it was easy and from my perspective almost effortless. They found a new tenant really quickly and provided paperwork that was clear and understandable. They were responsive to any queries I had and remained professional throughout the whole experience. I can thoroughly recommend them.
5/5
TrustpilotExcellent
I am a first time buyer and was quite anxious and unsure about the process but Emma Mussert from the Bear Flat branch was incredibly helpful. She was always really quick to respond to any calls or emails and explain everything, and helped the purchase to go smoothly. I am really grateful for all the assistance.
5/5
TrustpilotI met this particular lady,Nicole,she…
I met this particular lady,Nicole,she has this endearing quality...she is polite and made her explanations so simple ..
Agent replied · 23 October 2024
Hi Eunice, thank you so much for your feedback. It certainly sounds like Nicole made a good impression, brilliant to see that she was so helpful in your dealings with us. Thanks again, Rhys
5/5
GoogleJean-Pierre of the Balham branch is always thoroughly professional, friendly and gives a top quality service. He is knowledgeable, helpful and communicates the process very well. Highly satisfied and much appreciated.
Agent replied · 22 October 2024
Good morning thank you for leaving us such a great review. Heather,
5/5
GoogleGreat interaction with Rodrigo this morning. Courteous, good listening and overall good communication through the conversation.
5/5
TrustpilotPrompt replies to my emails
Agent replied · 23 October 2024
Thank you, Norman! We're glad to hear you appreciated our prompt responses. Your satisfaction is important to us!
5/5
TrustpilotPositive and professional experience
Jennifer who managed our property was very helpful getting any issues resolved promptly.
Agent replied · 23 October 2024
Hi Hugh, amazing to see that Jennifer has been on hand to sort any issues for you effectively and efficiently! Thank you for sharing your experience, we know Jennifer will really appreciate seeing your feedback. Thanks, Rhys
5/5
GoogleExcellent service from Tom for more years than we both care to remember. He is a good, fair agent - we both sing from the same hymn sheet in that we are dealing with people's lives not just their money. Efficient management too.
Agent replied · 22 October 2024
Good afternoon Fiona thanks for your review. I’m happy to hear that you had a great experience and found the process as stress free and easy as possible. ,
5/5
TrustpilotThey are very professional and helpful
They are very professional and helpful. I worked with Tracy and she is very supportive and understanding.
5/5
TrustpilotReliable and helped out when even they…
Reliable and helped out when even they could.
Agent replied · 23 October 2024
Thank you for taking the time to leave us a review! Thanks, Rhys
5/5
TrustpilotGreat agent
Junior was really friendly and understanding - a great agent
4/5
GoogleIn the end, i was satisfied. However, could have done with more guidance & communication throughout the process.
Agent replied · 22 October 2024
Hi Robbie Wade, thanks for sharing your experience with us. We’re always looking to improve our service so will be taking your feedback on board but in the meantime we are glad to see the sale across the line for you, it was our pleasure working with you and we wish you all the best!
5/5
GoogleFound the team professional & personable and we were really grateful for the effort put into keeping us in the loop given we are overseas. Thanks team!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 22 October 2024
Hi Rebecca, thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your sale.
5/5
GoogleHad such a fantastic experience with Edivania, from the first phone call to view the property right through to the end. She organised everything quickly and efficiently with no bs.
Agent replied · 22 October 2024
Good morning Kevin thanks so much for leaving us a 5 star review! We’re so pleased to hear that we were able to make this a stress free experience for you. Many thanks. Kind regards, Di,
5/5
GoogleI have just moved into a rented property in Balham via Andrews. JP was fantastic throughout the process, explaining things very clearly and always very prompt with responses. Thanks, JP!
Agent replied · 22 October 2024
Good morning Niall, thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails. Many thanks. JP
5/5
GoogleExcellent communication and professional support through a tricky sale. Tracy, Natasha and Letitia at the Balham office were a pleasure to deal with and would have no hesitation recommending them.
Agent replied · 22 October 2024
Good morning James, thank you for your review. We’re so pleased to read that we helped make you feel at ease during your move. We wish you all the best from Natasha, Letitia and Tracy
5/5
TrustpilotSupportive team from start to finish
Supportive team from start to finish. Highly recommended them.
Agent replied · 23 October 2024
Hi Mandy, thank you for your five star review. Fantastic to see the team have provided you with excellent support and I am so glad they were able to help. All the best, Laura.
5/5
TrustpilotGreat service very helpful
Agent replied · 23 October 2024
Thank you, Trevor! We're thrilled to hear you had a great experience with our service. Your kind words mean a lot to us!
5/5
TrustpilotNancy was exceptional and gave us much…
Nancy was exceptional and gave us much more info than any other agent has given before!
5/5
TrustpilotLouise Gonella (Balham ) always gave me all the support I needed. Tnk you
Amazing ! I always recommend🥰
Agent replied · 23 October 2024
Thank you for sharing your experience with us!
5/5
TrustpilotTara Darling Andrews Lettings
I have been dealing with Andrews Lettings for many years now and one particular team member, Tara Darling, stands out as she has proved to be an invaluable asset to the Andrews group. She’s a fantastic ambassador and true consummate professional. I would like to take this opportunity to thank her for her many years of excellent customer service.
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