Every review we hold for the Walton Vale office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleWe are currently selling our home and Leeanne has helped us every step of the way from viewings to accepting an offer and been professional and speedy with all steps. We put the house on the market on Tuesday and accepted an offer Friday thanks to the efficiency of the viewing process and were always able to call Leeanne with any queries. Thank you for your help!
Han · 25 November 2020
★★★★★ 5/5
GoogleWould like to thank Leanne for being so helpful with purchasing our new property! Very professional service!
Paul · 20 March 2021
★★★★★ 5/5
GoogleThe team couldn’t be more helpful and kept me informed throughout the whole process. Special thanks to Joanne!
Sheryl · 25 November 2020
★★★★★ 1/5
TrustpilotHold on to your holding deposits or they will
Whitegates takes perspective tennents holding deposits and refuse to return on credit failure, this is illegal practice Rachel Doyle and will most likely lose their licence and be fined by traiding standards. Tut tut...... Do better
Stew · 1 March 2024
★★★★★ 5/5
GoogleJoanne was helpful throughout the buying process, will surley be using whitegates in the future!PositiveQuality
E · 4 June 2021
★★★★★ 5/5
Googlegreat from valuation to selling our house, will definitely use again good communication throughout thank you !
C · 20 March 2023
Agent replied · 28 August 2024
Thankyou for your 5* review, I have passed your comments onto the sales team!
Lydia
Customer Success Team
★★★★★ 4/5
GoogleYour agent, Peter was very informative when showing me around the viewing I had. Very professional service all round.
Dellwyn · 25 March 2020
★★★★★ 5/5
GoogleJoanne was helpful throughout the buying process, will surley be using whitegates in the future!
Erwin · 20 March 2021
★★★★★ 5/5
GoogleHighly recommend Whitegates, friendly staff and really easy to deal with and would definitely use again.
Barry · 20 March 2023
Agent replied · 28 August 2024
Thankyou for your lovely review, I have passed your comments onto the sales team!
Lydia
Customer Success Team
★★★★★ 5/5
TrustpilotI had a brilliant experience with Whitegates
I had a brilliant experience with Whitegates Walton Vale they found me a lovely 2 bed flat with my own garden l have a dog and nowhere else would allow my pet l was so thrilled when they found me this l love it thank you so much
Irene · 26 February 2023
★★★★★ 1/5
GoogleTried numerous times to book viewings via these guys and they take your details for a call back then call you but they disconnect the call that quick you can't answer it you then call them back to be told someone will call you back then the same again my advice is if your selling a house stay well clear of these guys
Caketime · 27 August 2020
★★★★★ 4/5
GoogleVery quick and easy sale of my house. Was listed the same day Whitegates valued it and I had bookings that afternoon.
Staff were all very friendly and helpful.
Only thing I would have liked is a bit longer to consider my offers as it was very short notice and I felt a bit pressured to decide on the spot
Hannah · 18 April 2021
★★★★★ 5/5
GoogleGreat Estate Agents & really friendly. Thank you for all your help Leeanne.
Liam · 20 March 2023
Agent replied · 28 August 2024
Thankyou for your 5* review, I have passed your comments onto the sales team!
Lydia
Customer Success Team
★★★★★ 5/5
GoogleLeeanne was very helpful and found the the service very professional. Would recommend!
Jill · 25 November 2020
★★★★★ 5/5
GoogleI would highly recommend Whitegates, Walton. The staff make the whole process quick and easy and nothing is too much bother for them, they are all very professional. Gave me a lot of tips for a quick sale and this really did work. Overall, I am very pleased with the service that I have received, and I wouldn’t have hesitations in recommending them.
Julie · 25 March 2020
★★★★★ 5/5
TrustpilotThe staff was so great and…
The staff was so great and professional, they helped me buy my first home and made it effortless. All the staff went above and beyond to help me through all the process. I even called after I moved in and got help. THANK YOU DEBBIE.
Paul · 1 March 2023
★★★★★ 5/5
TrustpilotI have used Whitegates to look after my…
I have used Whitegates to look after my properties for years. Rachel always goes above and beyond every time I need anything done or looking into for me. I wouldn’t trust anyone else to look after my properties. Thanks again, you do a fantastic job.
Pauline · 26 February 2023
★★★★★ 5/5
TrustpilotWonderful service!
It has been a pleasure liaising with Leeanne in the process of bidding for our first home. It is so reassuring to have an enthusiastic and comforting voice at the end of the phone to guide through unchartered waters. Thank you, Leeanne!
AC · 25 April 2023
★★★★★ 5/5
GoogleWe have just accepted an offer on our property and are so pleased with the result. Leeanne managed to obtain the highest sale price possible and kept us in the loop throughout the negotiations - highly recommend and won't hesitate to use her and this office again in the future. Thank you!!
Megan · 20 March 2022
★★★★★ 5/5
GoogleWould definitely recommend Whitegates We had our property valued, expertly photographed, on the market the next day and sold above the asking price 4 days later. A big thank you to all the agents there who were very knowledgeable and reassuring taking us through each step of the process. They dealt with any issues that arose with prospective buyers quickly and professionally.
Owen · 28 March 2019
★★★★★ 5/5
GoogleWould definitely recommend Whitegates We had our property valued, expertly photographed, on the market the next day and sold above the asking price 4 days later.
A big thank you to all the agents there who were very knowledgeable and reassuring taking us through each step of the process. They dealt with any issues that arose with prospective buyers quickly and professionally.
Owen · 26 March 2019
★★★★★ 5/5
GoogleI sold my house with these guys and I couldn’t of been happier with the service & professionalism from each and every member of staff. Kept me fully updated throughout the sale & pushed it through as quickly as they could. I would highly recommend these guys if I were ever to buy/sell a house again.
J.O · 25 December 2020
★★★★★ 5/5
GoogleLeeanne an the girls where so helpful in every way Top class service Thank you x
Christine · 27 March 2022
Agent replied
Dear Ms Chan, Thank you for taking the time to leave a review. I can see that you did make an application for a lettings property at the beginning of August 2017. There are several inaccuracies in your recollection of events... 1) You were not charged £550. 2) We, as a business do not charge a "holding fee". 3) We would not furnish you with a contract to sign without a completed "Acceptable" reference application. It would rarely be the next day. 4) You were not told that you had "passed all checks". 5) The move in process was explained to you in writing and by signing Terms of Business you did enter into a contractual agreement with Martin & Co. 6) Your reference application was indeed "Declined". I can tell you that this was not as a result of your earnings, as you know. We have to be careful what information is put into the public domain, or indeed passed on to you entirely. This is in order to protect the referees who provide references “in confidence". 7) It was the landlords decision not to grant you a tenancy. This decision was entirely based upon detrimental facts un-earthed by your referencing application. There are very few landlords who would be willing to proceed with tenancy based upon a declined application such as yours. Despite the time that has passed I would be happy to discuss this with you further, either in person, or via telephone or email. This, (in my opinion) would be a more appropriate method of communication than a public forum such as this. Kind Regards, James Wiggins Director Martin & Co (Aldershot)
★★★★★ 5/5
GoogleLeeanne an the girls where so helpful in every way
Top class service Thank you x
Christine · 20 March 2022
Agent replied · 28 August 2024
Thankyou for your lovely review, I have passed your comments onto the sales team!
Lydia
Customer Success Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.