Every review we hold for the Walton-On-Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have sold twice and purchased once through Rochills. They produce great wide lens photography that impresses. They are reliable professional and work hard. On all three occasions we have closed deals at fair prices quickly. I highly recommend them.
Arman · 17 June 2018
Agent replied · 15 June 2024
Arman thank you for the positive review. As you are aware we pride ourselves on marketing to a high standard as this leads to generating strong interest and achieving a premium selling price. Please do not hesitate to pop Into our walton on thames branch when you are passing by. Regards from the rochills Team
★★★★★ 5/5
GoogleThanks to the great team at Rochills who have helped me rent out and subsequently sell my property. Always helpful and quick to respond. :)
Janine · 16 June 2022
Agent replied · 15 June 2024
Hi Janine thank you for taking the time to write an excellent review. It is great to see that both our lettings team and sales team have you excellent service and results. Please feel free to say hello when passing our office. Thank you Marcel, Sarah and the Rochills team.
★★★★★ 5/5
GoogleA very interactive agency which sets up a What’s App group for each house sale. They also achieved a healthy price for the property which is no mean feat in the existing market. Full marks all round.
Dave · 17 June 2019
Agent replied · 15 June 2024
David thank you for the kind comments and yes we always aim to not only sell a property but negotiation the best price for our clients.
Thank you from all the rochills team.
★★★★★ 5/5
GoogleI have bought and sold properties using Rochills several times and for many years they have managed my lettings. I’ve always had excellent service from them and can recommend their services highly. I wouldn’t use anyone else.
Stephanie · 17 June 2019
Agent replied · 15 June 2024
Stephanie thank you for being such a loyal client. We are always delighted to help you and with managing your properties as well as help you with your sells. We are looking forward to working with you further. Kind regards Marcel , Sarah and the Rochills Team
★★★★★ 5/5
GoogleRochills is one of the most helpfull, friendly and professional agencies I have ever had the pleasure of working with. They go way beyond that extra mile, I would recomend them to anyone.PositiveProfessionalism
Craig · 25 August 2020
Agent replied · 15 June 2024
Craig thank you for your excellent review. It was a pleasure to help you. Please do visit us when passing our office. Kind regards Marcel Roccia and the Rochills team
★★★★★ 5/5
GoogleAfter two failed attempts by another agent, Rochills provided a fantastic service and attention to detail! Never took the eye of the ball, and we needed that, in a chain of 5 !! Thank you :)
Maria · 17 June 2019
Agent replied · 15 June 2024
Maria it was a real pleasure to have sold your lovely property in Walton on Thames. We hope you have settled in to your home in Ashley Park and look forward to you visiting us from time to time. Kind regards from the rochills team
★★★★★ 5/5
GoogleFollowing an electrical inspection a few weeks ago electricians where tasked to complete works. The two guys on site were polite and professional a credit to there organisation
Carl · 16 June 2021
Agent replied · 15 June 2024
Thank you Carl great to hear that our recommended contractors gave you a excellent service. As mentioned we believe that it is important to work with excellent contractors as we understand that contractors are an extension to our business and therefore important that they have similar values and service levels.
★★★★★ 5/5
GooglePaul at Rochills went above and beyond when I was moving. So helpful and professional. I now have a lovely little house and would wholeheartedly recommend themPositiveResponsiveness, Professionalism
Julia · 16 June 2021
Agent replied · 15 June 2024
Hi Julia thank you, it’s a pleasure to receive such a fantastic review . Particularly regarding the service you received from Paul Whitaker. We hope you enjoy your new home . Kind regards Marcel Roccia .
★★★★★ 5/5
GoogleThe whole team were helpful, and communication was quick and easy.
Helen · 16 June 2023
Agent replied · 15 June 2024
Helen thank you for taking the time to review our services. We are delighted that you had a successful move and that the team helped with the communications to ensure a quick and easy sale. Kind regards
Marcel & Sarah Roccia and rochills team.
★★★★★ 5/5
GoogleWe bought our home in November 2018 through Rochils. We were so pleased with the response and service we had from Rochils, especially from Craig who was extremely helpful and reliable.
Emma · 16 June 2020
Agent replied · 15 June 2024
Dear Emma thank you for taking the time to review our services. We are delighted that you were happy with our service.
Best wishes from the Rochills team
★★★★★ 4/5
GoogleGood communication which was quick and accessible. Worked hard to find viewings during the Winter months. They were efficient in negotiating with our vendors and buyers. Remained 'realistic' yet positive at all times.
Sian · 17 June 2019
Agent replied · 15 June 2024
Sian thank you for the feedback we are delighted to have sold your property and moved you to your dream home.
Please don’t hesitate to visit us when passing.
Thank you from all the rochills team
★★★★★ 5/5
GoogleGreat service , very helpful !
Raluca · 19 September 2023
Agent replied · 15 June 2024
Raluca thank you for the 5 star review . Great to hear that our service was to your satisfaction and that the rochills team was very helpful
★★★★★ 5/5
GoogleGood service from Rochills. Clear communication and friendly team.
Anna · 16 June 2023
Agent replied · 15 June 2024
Anna many thanks for taking the time to provide us with your review of our services. Great to hear that our team were friendly and excellent communications. Many thanks Marcel & Sarah Roccia and rochills team.
★★★★★ 5/5
YellExcellent service and results
Excellent service excellent results. Highly recommend. They focus on the moving experience rather than a quick sale . They also aim to get you the best price using their success formula
MarcelF-3 · 24 October 2019
Agent replied · 10 October 2026
On behalf of Rochills team. Thank you
★★★★★ 5/5
GoogleReally good service and responsive...Very helpful as this was fairly short notice and all arrangements madePositiveResponsiveness, Quality, Professionalism
Shengbo · 16 June 2022
Agent replied · 15 June 2024
Shengbo, Thank you for the excellent review. We were up against a tight deadline and the team worked hard to ensure you moved into your home on time. Kind regards Marcel , Sarah & Rochills team
★★★★★ 5/5
GoogleThe Rochills team provided a first class service from letting all the way through to completion. I would thoroughly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Ciaran · 16 June 2021
Agent replied · 15 June 2024
Hi Ciaran thank you very much for your review. It was a pleasure for us to have you as one of our landlords and sellers. Great to see we produced a first class service in both sales and lettings. Hope you enjoy your time in Ireland . Please say hello if you are passing by in Walton on Thames. Kind regards Marcel & Sarah Roccia and Rochills Team .
★★★★★ 5/5
GoogleOnce again, first class professionalism from Rochills. Delighted with their entire service and wish to particularly commend Sharon who is outstanding in her role.PositiveProfessionalism
Teresa · 16 June 2021
Agent replied · 15 June 2024
Dear Teresa thank you for your kind comments on the professionalism of our lettings team, in particular Sharon's service. We value our landlords feedback and appreciate you taking the time to write this review . kind regards Marcel & Sarah and the team .
★★★★★ 1/5
YellRochills - walton on themes are THIEVES!
They charge ''check out fee'' - £100! These people trying to steal as much as they can from my deposit, putting horrific prices for unfairly counted things to do in the house at my moving out! they don't let me come back to the house and clean few stains they have found and charge me £200. They are thefts and shams in one agency! people avoid.
YELL2012 · 26 October 2015
★★★★★ 1/5
GoogleEnquired over Christmas and they still haven't gotten back to me. Not expecting them to be open, but it's now been over 2 weeks.NegativeResponsiveness, Quality
Ted · 11 January 2021
Agent replied · 15 June 2024
Ted we have no record of your enquires. Please feel free to contact us directly. 01932 222120. We have checked all our email and social media accounts and our telephone recordings. As well as our 24/7 overflow telephone answering service.
★★★★★ 5/5
GoogleDealing with Rochills was as straightforward as can be when it comes to selling property. From the very beginning until completion. 😀PositiveQuality, Professionalism
Piotr · 16 June 2021
Agent replied · 15 June 2024
Hi Piotr thank you for taking the time to write your review. It was a pleasure to act as your selling agent and your letting agent over the years. Glad that we made the whole process so straightforward. We always aim to make the process less stressful and it’s seems we achieved this for you. Kind regards and thank you from Marcel Roccia and the sales and lettings team.
★★★★★ 5/5
GoogleAn excellent service from Craig, Jonathan and Laura in the Letting team at Rochills. Highly recommended as they are so professional and always willing to go the extra mile.
Clare · 17 June 2019
Agent replied · 15 June 2024
Hi Clare thank you for your fantastic review . glad to hear such positive feedback. Please pop in to see us when passing our walton on Thames office.
★★★★★ 5/5
GoogleGreat Agency. Jonathan and Laura have been extremely helpful and responsive. I can highly recommend them and the team. Made the whole process very stress free.
Avril · 16 June 2020
Agent replied · 15 June 2024
Dear Avril thank you for taking the time to recommend us. We are delighted that we helped with the moving process. Please feel free to visit us again. Kind regards from the Rochills Team
★★★★★ 5/5
GoogleExcellent service and communication
Slawek · 21 July 2023
Agent replied · 15 June 2024
Dear Slawek thank you very much for the 5 star rating and we are delighted that we provided excellent service and communications. Regards Marcel & Sarah Roccia
★★★★★ 5/5
GoogleVery good estate agents we was interested in a property to buy but at the moment where not ready but Rochills have kept in touch
Martin · 16 June 2020
Agent replied · 15 June 2024
Dear Martin Handyside thank you for your kind comments . We are delighted that the team are communicating with you on a regular basis. We will continue searching for a property for you.
Regards from the Rochills Team
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