Trusted Agent profile · Walton-On-Thames

Martin Flashman and Co Walton-On-Thames reviews

4.9

★★★★★ Excellent

260 reviews across 2 platforms

37 High Street, Walton-On-Thames, KT12 1DG

Martin Flashman and Co's office in Walton-On-Thames, at 37 High Street, is rated 4.9 out of 5 across 260 reviews on two platforms, including 259 Google reviews rated 4.9.

Google logo

4.9 / 5

259

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Walton-On-Thames office, from every platform, shown as written. First names only.

5/5

Google

I used Martin Flashman & Co Walton to sell my house and found the whole team very helpful and professional. Ross was taking care of my sale and i couldn't have asked for better service he made the experience easy for me, he was always on the end of the phone to sort out any problems and dealt with everything in a calm very professional manner , I thought selling houses was stressful but Ross made this transaction fun .I would recommend Martin Flashman to anyone.Thank you Peter Oram

Peter · 28 January 2024

Agent replied · 25 August 2024

Morning Peter, Thanks for the review, Ross is certainly a calm head which head in this deal, Keep well and thankyou for your business, Martin

5/5

Google

I am ever so grateful to have met Ben who assisted us in swiftly selling our home. I found him to be honest, professional and methodical in his approach. His valuation guide was spot on and his knowledge and experience of the market was much appreciated. Ben was compassionate and pragmatic in dealing with me and he accommodated my concerns and requirements, which I am thankful for. His team which consisted of Darrell, James, Ashley and Ross were efficient and motivated and within the first couple of weeks managed 28 viewings and 3 offers. Having accepted an offer, the deal fell through after 4 weeks due to undisclosed information from a buyer. The team resiliently jumped back into action and Ross worked incredibly hard with his client to obtain an acceptable offer a few weeks later. Ross diligently nursed the deal to a successful completion and throughout the process his feedback and communication with me was consistent and reassuring. I would highly recommend Martin Flashman & Co to anyone keen to sell their home quickly and at the right price, while being taken care of by a razor sharp team, who genuinely have the passion and empathy to accomplish their goals in the shortest time possible. It has been a very positive and memorable experience!

Jay · 28 January 2024

Agent replied · 25 August 2024

Hi Jay Thanks for the great review, the team really enjoyed dealing with you and i appreciate you choosing us to sell your home, a successful outcome for all of us, Happy New Year, Martin

5/5

Google

We recently purchased our first house in Hersham with the invaluable support of MF & Co., and we couldn't be more pleased with our experience. The entire process was remarkably smooth and virtually painless, thanks to the exceptional service provided by James Pickering, our dedicated agent. James proved to be a true professional, guiding us through every step with expertise and efficiency. His friendly demeanor made the entire experience enjoyable, and we felt confident in his ability to negotiate the best possible deal for us. His dedication to ensuring our satisfaction was evident throughout the process. In summary, our interaction with MF & Co., and particularly James Pickering, has been nothing short of excellent. We highly recommend their services to anyone seeking a seamless and positive real estate experience.

Tharindi · 29 December 2023

Agent replied · 25 August 2024

Hi Tharindi , Thanks for the great review and i am pleased you found my team, especially James so helpful. Enjoy your new home, Martin

5/5

Google

I recently used Martin Flashman to move home and had a very good experience with them. Ben gave a fair and accurate valuation of my property, and was prompt in his actions in getting it marketed. The team successfully negotiated with my seller, negotiating a grace period to sell my home once I had made an offer. James kept me well informed throughout the whole process and I found working with the company to be a pleasure rather than a chore. I would thoroughly recommend Martin Flashman as an estate agent to use. Thanks for all your hard work and for bringing the completion in on time!

Dave · 10 May 2025

5/5

Google

After 2 years and over a hundred viewings with other estate agents, Martin Flashman sold our house in about a month and on the 5th viewing. Were friendly and helpful throughout the sale which has now successfully gone through. Wish we had gone with them at the beginning.

Ed · 12 July 2026

Agent replied · 12 October 2026

Thank you so much for taking the time to write this review! It means a lot to know that our clients are happy. We hope you will come back should you ever need us again!

5/5

Google

We would highly recommend Martin Flashman & Co. Our sale was a bit of a rollercoaster to say the least (unrelated to the agent's actions), and we felt well supported throughout a somewhat stressful transaction. James, in particular, went the extra mile to step in when things got extremely time critical around the exchange of contracts, even speaking to our removers to secure their commitment to an agreed completion date.

Kim · 12 January 2026

Agent replied · 25 January 2026

Thank you so much for your kind words and for taking the time to share your experience. We’re really pleased to hear that you felt well supported throughout what sounds like a challenging and stressful sale. James will be especially delighted to know that his efforts made a difference at such a critical stage, and we’re glad he could help keep everything on track. We truly appreciate your recommendation and wish you all the very best in your new chapter.

5/5

Google

Hands down the friendliest, most professional and proactive estate agents we've ever had the pleasure to deal with! The entire process was unbelievably quick - surely some kind of record?! - and ridiculously easy. Special thanks to Ben, who we met first for our valuation - instantly friendly, knowledgeable and reassuring. And then Ross then took over and sold our house in record time, and was great at liaising with our buyers. Honestly can't thank them enough for making what could've been stressful totally effortless. Highly, highly recommend!

Claire · 5 April 2025

5/5

Google

Great and amazing team, especiallyJessica who has been a joy to deal with and guided us along the way as first time buyers and dealt with some of our stupid questions. She was always willing to help and explain the complex processes that go with buying a house. Would recommend them and use them again if I ever did need to buy another property.

Ali · 12 February 2026

Agent replied · 12 October 2026

Thank you so much for your lovely review, we are so pleased you enjoyed the purchase of your new home and that Jessica was able to help you so well. We wish you all the best and congratulations on your new home!

5/5

Google

James Pickering was pleasant and highly professional throughout the process. I would thoroughly recommend him.

Janice · 12 February 2026

Agent replied · 12 October 2026

Thank you for your lovely review. We're so pleased James took good care of you! Thank you for choosing us.

5/5

Google

Apologies for this post being a little delayed but I did want to add my comments. I only good things to say about the company. Everyone I dealt with throughout the process were always very helpful and professional . My sale had several issues involving my solicitors however Ben was always very supportive in helping sort out issues and very patient. It was all worth it in the end. A huge thanks to all at Martin Flashman.

Rosemary · 30 September 2023

Agent replied · 25 August 2024

Thank you for the post Rosemary, its nice to read those comments and especially Ben's input. Do keep well, Martin

5/5

Google

Jess and the team at Martin Flashman were brilliant throughout the process of our first home purchase. Quick to respond to emails/phone calls and excellent advice - highly recommend!

Rebecca · 18 September 2025

Agent replied · 9 October 2025

Thanks so much for the lovely feedback! We're thrilled to hear you had a great experience, congratulations on your new home!

5/5

Google

This is the second time we’ve used Martin Flashman to sell our house and on both occasions they have secured the price we wanted and done so quickly. James did a fantastic job and was always available for questions or to help chase down loose ends. In particular, the way they marketed our house through high quality and well thought through photos was excellent. They offer a very professional service and I would highly recommend them.

Mark · 18 September 2025

Agent replied · 9 October 2025

Thank you for your kind words and continued trust! We're thrilled to have helped you achieve your goals again. We very much appreciate your recommendation!

5/5

Google

We had a great experience with Jess from start to finish. She was consistently on top of everything, kept pushing for updates at every stage, and made sure nothing slipped through the cracks. Her proactive approach and steady communication really helped keep things moving smoothly. Highly recommend!

Max · 12 May 2026

Agent replied · 12 October 2026

Thank you for your lovely review. We are so pleased that Jess was such a great help and looked after you well every step of the way. Communication is key! Congratulations with your onward move.

5/5

Google

It was a pleasure working with Ross Dudley from Martin Flashman & Co. in finding our house. He respected our pace and truly took the time to understand our housing needs. He provided expert guidance throughout the entire process, and he was a huge help when it came to problem-solving.

Nidhi · 12 April 2026

Agent replied · 12 October 2026

Thank you so much for your lovely review, to know that Ross was able to help in the search and make it a pleasurable experience is great to hear! We send our congratulations on your new home!

5/5

Google

From the outset - when my initial phone call was answered - until completion, fantastic customer service and so kind. Following bereavement, I needed to arrange the valuation of a property with a view to selling it in the longer term. Martin came out to meet me at the house: alongside expert advice he was so kind, respectful & empathetic. He took time to really get to know the house and its late occupant. We kept in touch over the following months as I negotiated the funeral & mountain of paperwork that accompany loss of a loved one: Martin was always interested & helpful, never pushy or too busy to speak / reply to my emails. Needless to say, when it came to putting the property on the market, the decision to instruct Martin Flashman & Co was an easy one for me. Once the house was officially up for sale, Darrell took the reins and ably continued the high level of care & customer service. As perhaps everyone knows, the buying & selling of property in England is not straightforward; the journey from joining the market to completion is a complicated and frequently stressful one. Darrell was excellent throughout: keeping me informed, liaising with potential & actual buyers plus my solicitor and checking on the house when necessary. Whenever I needed advice and/or guidance, he was always available, nothing was too much trouble. Darrell played a pivotal role in keeping everything ticking along smoothly and deftly handled the slightly tricky negotiations regarding a mutually convenient completion date. I will always be grateful to Darrell & Martin for all their help, support & kindness during what has been - for me - a very difficult year.

Anna · 10 December 2024

5/5

Google

My partner and I have just exchanged on our first home and the support from Darrell has been so greatly appreciated while trying to navigating a tough process! He has remained professional and in great communication from the very first viewing until exchanging. One thing I would like to mention is the accuracy of pictures compared to property in real life - something that is hard to find nowadays! We were constantly kept up to date on the sellers behalf and informed of any information/recommendations that we did not know. We cannot thank these guys and Darrell enough - would highly recommend!

Lily · 5 December 2024

5/5

Google

I couldn’t recommend working with Martin Flashman enough to buy your new home. We especially want to say a massive thank you to Darrell for all of his help. He has been really brilliant throughout our entire buying process. We dealt with a number of estate agents before coming to Martin Flashman and can say for certain that Darrell was by far the best! We knew straight away that we were in safe hands. He really made the whole process simple and easy (especially for first time buyers) and we cannot thank him enough for suggesting to come and view what is now our new home! 😁

Ella · 3 December 2024

5/5

Google

I bought the property via Steve at Martin Flashman and as a result they were my first choice when it came to sell. I appreciate the honesty and realism that comes with dealing with MF. Straight talking is an asset when dealing with a transaction that is so personal. Knowing where you stand on the process is valuable. Thanks to Aimee who saw the sale through and of course, Steve. Thank you

Steve · 26 August 2023

Agent replied · 25 August 2024

Thanks for the great review Steve and thankyou for your business, Kind Regards, Martin

5/5

Google

Our agent, Darrell, was excellent. Friendly, professional, helpful, clear and honest communication throughout, and we really appreciated his support and patience with all our questions as first time buyers. Couldn't have asked for a better agent!

Andreea · 12 July 2026

Agent replied · 12 October 2026

Thank you for sending this lovely review, we're so glad to hear that Darrell looked after you so well and made your first time purchase one to remember. We wish you much happiness with your onward move.

1/5

Google

I would not recommend Martin Flashman. While they appear effective at marketing and selling properties, their support during the purchasing process was extremely poor. Communication was consistently lacking, with calls and emails going unanswered, including repeated attempts from our solicitor. This lack of engagement made what should have been an exciting experience, buying our first home, unnecessarily stressful and disappointing. Avoid

Lisa · 12 January 2026

Agent replied · 25 January 2026

We were disappointed to read your review, as we do not feel it accurately reflects our involvement or the service provided. This transaction had its challenges, but throughout we responded to calls and emails promptly and professionally. We were also in regular contact with your solicitors, with whom we have a long standing working relationship. We do have correspondence from yourself, thanking a member of our team, which appears inconsistent with some of your comments raised. However, we are sorry that the experience did not meet your expectations and appreciate that moving can be a stressful process. Congratulations on your completion and we wish you every happiness in your new home.

5/5

Google

Fantastic service from Steve, Aimee and of course Adele in the Weybridge Martin Flashman branch. Truly dedicated and proactive team that found a buyer for our place and maintained momentum throughout the legal process. Adele was the point person on our sale and can’t recommend her highly enough. She was instrumental in getting some key legal matters resolved between the parties. Big thanks to Martin Flashman team. A professional and knowledgeable agent and would recommend.

Joshua · 10 January 2025

5/5

Google

This was my 2nd attempt at moving in the last couple of years, having had a move fall through previously. I was aware of the local estate agents, and Martin Flashman have a good share of the best properties in the area. I registered interest and spoke to James Pickering. He was extremely helpful and took the time to understand what I wanted, my financial position and the wider situation. It almost felt like he became a personal shopper for me. James met me and showed me around several properties, and adjusted his search from my feedback. This resulted in him finding the perfect house. Through the offer process, James was helpful without being pushy and I constantly felt supported in a very professional way. All this resulted in a move to the perfect house. My experience of working with MF&Co was amazing from start to finish. I would recommend them to anyone moving in an area served by them, and in particular James.

Grimdixon · 24 September 2024

5/5

Google

The house purchase process can be difficult and confusing, aspecially for first time buyers like us, however with the excellent help from Jessica we were very quickly able to find our first home and were able to get through the purchase process swiftly with her help. Thanks for all your help and advice.

Neda · 23 January 2026

Agent replied · 12 October 2026

Thank you so much for your lovely review, we hope that you are enjoying your fabulous new home! Congratulations!

5/5

Google

It was a great experience working with Martin Flashman and Co. Darrell Domingo was so helpful and amazing from the day one to the completion, he was patient, kind and efficient. I was always able to get response to my countless of questions without any delay. I am grateful that this was a positive, stress free and straigthforward experience. Thank you so much!

Banu · 30 October 2023

Agent replied · 25 August 2024

Hi Banu Great to hear your positive words regarding Darrell, he is great !!! Enjoy your new home, Martin.

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