Foxtons Walthamstow reviews

★★★★★ 1/5

Trustpilot

I truly do not understand who in their…

I truly do not understand who in their right mind has ever rated Foxtons 5 stars. Unfortunately I have been in contact with them at multiple occasions but I am happy to say that today was the last. They arrange viewings for properties that has already been let, WHY not cancel if anything happened between the time of booking and the viewing actually taking place. This seems to be a common occurrence for Foxtons. Other than that, the agents are the rudest human beings I have ever spoken to. Surely I’ve not been unfortunate enough to have come across the ONLY employees at Foxtons that hate their jobs so this seems to be a big issue over there. When calling it seems as though you just ruined their entire day. I’m SORRY I was interested in the properties you have listed, that by the way isn’t even available. If calls like these are a displeasure to the agents I would suggest removing the ads.

H · 24 April 2026

★★★★★ 1/5

Trustpilot

Incompetence and lies on a legendary scale!

I had my property up for sale with Foxtons, an offer collapsed, and so I decided to consider rental. After I spoke to the rental department, they took a renter into my property without my permission, hadn't even signed a contract. Luckily, the person liked it and offered a good rent. The agent lied to the renter and me, messed up three contracts, so by the time he signed the fourth contract on my behalf, the renter had been in my flat for 10 days. Lucky he signed! He told me that I could not protect the deposit...lie. He told me that the second 6-month rent payment would be paid on the fourth month...lie. And it was not paid in advance on the 5th month like every other agent; the tenant is now late with the second 6-month payment. I complained to the manager, but he ignored my complaints. The whole office is corrupt. Really, do yourself a favour, there are good letting agents out there, Foxtons is not one of them.

Anthony · 13 April 2026

★★★★★ 5/5

Trustpilot

So far, all good

Irfan has been an excellent. He addresses issues promptly, and we have experienced minimal disruptions throughout our tenancies. Would certainly recommend foxtons.

Anish · 23 June 2026

★★★★★ 5/5

Trustpilot

Quick and Easy

The service I got from Ash was exceptional.

Tej · 22 September 2026

★★★★★ 4/5

Trustpilot

Overall good experience with Foxtons

Overall good experience with Foxtons, but a big shout out to Irfan Pecaj for his continued support no matter the issue.

Daniel · 24 June 2026

★★★★★ 1/5

Trustpilot

New X Foxtons is appalling

New Cross Gate letting office is appalling. I had a misfortune to invite them a few years back for valuation and then when changed my mind, asked them to delete me from their database as wasn't planning to do anything with my house. And guess what every year I am receiving unsolicited calls inquiring about valuation, letting, selling. They promise to delete my number every time they call once every half a year in average, pathetic.

Nic · 22 April 2026

★★★★★ 5/5

Trustpilot

Harry Fox My Property Manager at…

Harry Fox My Property Manager at Foxtons and the rest of the management team do a fantastic job looking after my managed properties, resolving any issues and all repairs quickly and efficiently. highly recommended

Andrew · 22 June 2026

★★★★★ 5/5

Trustpilot

We were well supported by Molu

We were well supported by Molu, who helped us find the perfect kind of home that we were looking for.

Bhaskar · 21 September 2026

★★★★★ 2/5

Trustpilot

Priorities are wrong

Foxtons can't seem to answer simple enquiries about a property - for example "how long is the leasehold" or "what are the service charges". Instead their focus is on gaining as much information about the person inquiring as possible. Ie they have more interest in adding to a dataset of potential buyers and marketing themselves than in answering a simple enquiry. I certainly wouldn't sell with them given how they prioritise themselves over the sellers interests..... of course all this is in the guise of "customer service" but it's not really is it? It's blatant marketing and self promotion.

Teidi · 2 March 2026

★★★★★ 5/5

Google

I got our first property through foxtons and we were very pleased with the service from the beginning till the end Franklin Russell was always available for us and helped as much as he can in communicating with the seller and us. I can say that I was in good hands 🙌🏽

Giannis · 25 June 2024

★★★★★ 1/5

Trustpilot

nightmare agents

nightmare agents. do yourself a favour and use a different one. these are the guys who give estates agents their bad name. its been almost 2 months since i completed and they still havent given me the full set of keys or removed furniture as promised. i dealt with jordan at the temple fortune branch and every day he has a new excuse. they dont respond to messages or phone calls and provide a truly awful service. there are plenty of other good agents around who provide a much better service.

Bernard · 25 February 2026

★★★★★ 1/5

Trustpilot

They take the money & abandon…

They take the money and then abandon their landlords. Do not rent a property with these agents as there is no customer support or response. I have had a couple of issues and queries - I have had to ring several times with long wait times and email multiple times for a response, still waiting three weeks later. They never reply or respond costing me hours of wasted time and stress.

Sally-Clare · 1 May 2026

★★★★★ 5/5

Google

Ayanda from Foxtons helped me in locating my first rental home in the UK! We were able to locate a property quickly and got the deal agreed the same day! Especially Ayanda's quick and patient answers to my questions and her extremely careful and polite nature made me think about how lucky I was to have the opportunity to meet and work with her. Extremely satisfied with her service and Foxtons as a company, thank you!

Alican · 23 September 2024

★★★★★ 5/5

Trustpilot

Satisfactory property management

I have used Foxtons as the property management agent for nearly 5 years, I am especially satisfied with my experience since Tony Chan from property management became my property manager since 2024. He is very professional and proactively in handling with the requests and issues regarding the tenant & property management. He always responds to my enquiries promptly and provides valuable advice.

Ding · 24 June 2026

★★★★★ 1/5

Trustpilot

Disorganised and Unreasonable Charges

I’ve never felt the need to write a review in my life, but my recent experience with Foxtons was so poor I felt compelled to share it and warn others.

Dan · 22 June 2026

★★★★★ 5/5

Trustpilot

Truly fortunate to have had Foxton's Andy Hoad Onboard

Truly fortunate to have had Andy Hoad assigned to my property purchase as a first-time buyer.

Al · 21 September 2026

★★★★★ 5/5

Google

Matthew was an absolute pleasure to work with! He found us the perfect place to stay in Loughton in no time at all. His response time was impeccable, and he was always available to answer our questions. Beyond being incredibly professional, he is a genuinely pleasant person, making the entire process smooth and enjoyable. We couldn’t have asked for a better experience and would highly recommend his services to anyone

John · 11 October 2024

★★★★★ 5/5

Google

Absolutely loved all the staff at Foxtons Walthamstow. Matthew went above and beyond to make sure that I got the property I wanted. Matthews communication was 11/10 even though I called and messaged about 150 times, he answered every call text and email almost immediately, he is attentive knowledgeable polite and very funny completely took the stress out of moving for me. I highly recommend Foxtons and recommend Matthew even more.

Ky · 23 September 2024

★★★★★ 5/5

Trustpilot

Alycia Levy at Foxtons is brilliant

I use Alycia Levy as my property manager and have done so for several years and she is excellent, always going above and beyond. She is responsive, knowledgeable, providing excellent customer service and I am not sure what I would have done without her as she is always gets things sorted and organised and keeps me updated.

Wendy · 23 June 2026

★★★★★ 5/5

Google

Matthew was an absolute pleasure to work with! He found us the perfect place to stay in Loughton in no time at all. His response time was impeccable, and he was always available to answer our questions. Beyond being incredibly professional, he is a genuinely pleasant person, making the entire process smooth and enjoyable. We couldn’t have asked for a better experience and would highly recommend his services to anyone

Hij · 2 October 2024

★★★★★ 5/5

Trustpilot

I have always had a great experience…

I have always had a great experience with Foxtons, both as a tenant having them as managers and as someone looking for a flat. The agent Yasmin recently has been amazing; it’s her kindness and availability that really made her stand out!

Elena · 23 September 2026

★★★★★ 5/5

Google

Moved into our property just over a month ago and still feel incredibly fortunate that the process was straightforward and fairly seamless. Huge thanks to Paulius for the consistent communication and for finding us our forever home.

Susan · 24 August 2024

★★★★★ 4/5

Google

My husband sold his property via Foxtons Walthamstow branch and we highly recommend them. Their commission fee is at a higher rate than several other estate agents. However, we think it is good value and are glad we selected them. Giles and his team did an excellent job valuing, marketing and giving us feedback each step of the way. By God's grace we found buyers within a couple of months of putting the property on the market. Giles worked with great dedication ( liaising with us, the buyers and solicitors) to ensure the sale concluded successfully.We wish Giles and his team every success.

Joan · 27 January 2024

★★★★★ 5/5

Trustpilot

Great experience overall

Great experience overall, especially from Ciara Ryan

Stephen · 21 September 2026