Trusted Agent profile · Waltham Forest

Douglas Allen Walthamstow reviews in Waltham Forest

4.7

★★★★★ Excellent

1,987 reviews across 3 platforms

1 Central Parade, Hoe Street, Walthamstow, London, E17 4RT, Waltham Forest, E17 4RT

Douglas Allen's office in Waltham Forest, at 1 Central Parade, is rated 4.7 out of 5 across 1,987 reviews on three platforms, including 232 Google reviews rated 4.9.

Google logo

4.9 / 5

232

Reviews on Google

This office

Yell logo

1.0 / 5

2

Reviews on Yell

Business-wide

Trustpilot logo

1,753

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Waltham Forest office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great service, Chingford

Great service,Thank you to James Jess Jake and Katelin, after a traumatic time with another agent they came to our rescue.We have just moved this week and there service was impeccable. We are so happy we chose them as we can finally move on with our lives.Jeff

Jeff · 10 March 2018

Agent replied · 26 October 2024

Hi Jeff and Sue,Thank you for posting your 5 star review regarding James, Jess, Jake and Kaitlin in my Chingford office.It was nice to see that they came to your rescue in your moment of need and that fact that as you say you can now move on with your lives and as out TV advert says make some more memories.Thanks againRob WadeAssociate Operations Director

5/5

Trustpilot

Thank you

We just wanted to say thank to Aseena for her help with finding us a new home. Aseena was really helpful and proactive in showing us suitable properties in the area. Also a thank you to Tanya who has really helped facilitate the purchase with the solicitors and mortgage broker. They have both made our purchase of a property with Douglas Allen an enjoyable one.

Bhavick · 25 April 2022

5/5

Trustpilot

Fantastic team, great purchase!!

Fantastic team, from viewing to completion the whole process was really smooth and any complication or issue was resolved efficiently and promptly.Special thanks to Jake and James as well as the rest of the team at Douglas Allen in Chingford. Could not reccommend them enough. Thanks again.

Kash · 16 October 2017

Agent replied · 26 October 2024

Dear Kash,Thank you for taking the time to post your 5 star review regarding Jake and James in my Chingford office.I am pleased to see that from start to finish the service you received was good and things all went smoothly.I hope you will be happy in your new home.Rob WadeAssociate Operations Director

5/5

Trustpilot

East Ham

The service at East Ham branch has been excellent.As a first time buyer we were a bit lost but they made the whole process easy to understand for us.Maureen was always quick to respond and happy to answer any questions.Highly recommended.

Antonio · 8 October 2020

Agent replied · 26 October 2024

Good afternoon Antonio, Thank you for taking the time to write us a lovely review. We are so pleased that are team where able to help you in your first property search. I'll be sure to pass on comments. Kind regards,Danielle

5/5

Trustpilot

Chingford Branch

Chingford branch have been brilliant especially Jessica who was always really helpful. We used the recommended Solicitors who could be a little difficult to contact but Natasha made up for this, she always returned our calls and kept us well informed.

Clive · 10 September 2020

Agent replied · 26 October 2024

Good afternoon Clive, Thank you for taking the time to write your review- particularly your kind words regarding Jessica and Natasha. I will be sure to pass your comments along. Kind regards,Danielle

5/5

Google

Sean and Mohammed at the Walthamstow office have been amazing in assisting with the sale of my property. From the time i have signed on they have been efficient and taking away a lot of stress due to the circumstances. I highly recommend the team at Walthamstow who have welcomed me with open arms and have made my onwards journey a lot more seamless.

Ronnie · 24 October 2023

Agent replied · 23 October 2024

Hi Ronnie, Thank you for leaving a review! It's great to hear how amazing Sean and Mohammed at our Walthamstow branch have been with assisting you in the sale of your property, we're so pleased they could take away a lot of the stress for you. Best wishes, Douglas Allen.

5/5

Trustpilot

Andy

Andy, Steve and Khaleesha were excellent to deal with throughout the process. They were very professional and friendly. Always on-hand to answer any questions we had and help in any way. I would recommend them and be happy to use them in the future.

Alex · 3 June 2019

Agent replied · 26 October 2024

Dear Alex,Thank you for your kind words and 5 Star review of our Woodford Green team, they will be delighted with your recognition.Kind regards,Jon Holden - Managing Director

4/5

Trustpilot

I'd higly recommend Douglas Allen

I'd higly recommend Douglas Allen, Walthamstow for anyone looking to buy. Our agent, Ben Ryan was helpful, direct, answered our questions clearly, and made the offer and negotiation process smooth. There was consistent good communication right the way through, even over the busy Christmas period.

Katie · 12 January 2018

Agent replied · 26 October 2024

Thank you for leaving us your feedback! Best wishes,Douglas Allen

5/5

Trustpilot

Just like to say a big thank you to …

Just like to say a big thank you to James, Jake and Jess at Chingford, they have been with me every step of the way. At a very daunting time for me and my partner they have been helpful and caring. Thank you so much. X

Shirley · 2 November 2017

Agent replied · 26 October 2024

Dear Shirley,Thank you so much for your comments regarding James, Jess and Jake in the Chingford office.It is nice to see that our staff are genuinely being helpful in what can be a stressful time.Thanks AgainRob WadeAssociate Operations Director

4/5

Trustpilot

Thank you very much Kate it was a long …

Thank you very much Kate it was a long journey but we got there in the end. It was only after you had taken over from Jack that things got moving. Tanya was a great help as well she kept me in the loop.Kind regards, Brian

Brian · 31 October 2017

Agent replied · 26 October 2024

Thank you for leaving us your feedback! Best wishes,Douglas Allen

5/5

Trustpilot

Will Nash

Will Nash and his team have helped us with remortgaging and securing a new mortgage in the past, and we have been very happy with the level of service and advice provided. I have recommended him to friends and colleagues without hesitation and continue to do so.

Atif · 11 January 2016

Agent replied · 26 October 2024

Dear Atif,Thank you very much for posting this review of Will Nash, he will be delighted to have helped so much with your mortgage.Regards,Jon Holden - Managing Director, Douglas Allen

5/5

Trustpilot

Shana Jagger

Shana has been incredibly proactive in helping us find out next home. She listened very carefully to our requirements, and made sure she kept us up to date on anything interesting. She was a pleasure to work with.

Tom · 19 March 2021

Agent replied · 26 October 2024

Thank you for taking the time to leave a review. Best wishes,Douglas Allen

5/5

Trustpilot

Chelsey Baldwin at Douglas Allen

Chelsey Baldwin has been exemplary throughout our long six month ordeal to get exchange. She was always available, always polite and courteous and was a pillar of strength to us all the way through.

Christina · 30 November 2021

Agent replied · 26 October 2024

Thank you for taking the time to leave a review. Many thanks,Douglas Allen

5/5

Trustpilot

Friendly and Calm

I would highly recommend douglas allen. All the staff were great and very professional especially Ray, Janine and Maria.I they were a lot better than alot of the other london estate agents when chasing up and they explained the process at every step.5 star service.My Coley

Mr · 9 May 2016

Agent replied · 26 October 2024

Dear Mr Coley, Thank you for passing on your kind feedback about the Wanstead office mentioning Ray, Maria and our sale progressor Janine, We always remember that moving home can be a very stressful time especially as there are so many hurdles to jump through, as a company we employee specialist sales progressors to ensure that the clients receive full and regular updates allowing time for our sales team to specialise in helping the clients find and sell their homes. I would like to wish you all the best with your move.Kind regardsPaul IngletonAssociate Operation Director

5/5

Trustpilot

Michael at Chadwell Heath

Michael is a credit to the Chadwell branch. He really makes me feel like a premium customer. Very hard working and attentive and always makes the time to call me about new properties. Thank you for all your hard work. I recommend to all.

Miss · 12 August 2018

Agent replied · 26 October 2024

Dear Miss H,Thank you for your 5 Star review of our Chadwell Heath office and the 'VIP' service you received from Michael, he will be delighted he was of such assistance to you in finding your new home.Kind regards,Jon Holden - Managing Director

5/5

Trustpilot

Richard @ Douglas Allen East Ham

I would like to give a special shout out to Richard who has helped me to find a home of my own, he was really helpful and kind, also very kind, I hope more people like this existed in the industry!

Natia · 31 January 2020

Agent replied · 26 October 2024

Hello, Thank you for taking the time to leave a review. Best wishes,Douglas Allen

1/5

Trustpilot

Poor experience all around

Harv · 14 September 2026

5/5

Trustpilot

Thank you to Stephen Ford and the team…

Thank you to Stephen Ford and the team in a difficult time selling a Property in Woodford, always kept upto date and any queries quickly advised and resolved. Would definately recommend them as an Estate Agent.Rob C

Robert · 14 February 2021

Agent replied · 26 October 2024

Thank you for taking the time to leave a review. Best wishes,Douglas Allen

5/5

Trustpilot

Helpful and instrumental in making the move happen!

Great proactive service from start to finish. Daniel made the negotiations easy and fast and Janine was key in making the sale go through. I literally could not have moved without them! Very professional and friendly to work with. I can not recommend more highly!

Laura · 5 September 2016

Agent replied · 26 October 2024

Hi Laura, Thank you for taking the time to put your review online. I am pleased to hear that Daniel and Janine both helped you through the sales process and got you moving. Janine is a great asset to us in our after sales department and it's pleasing to hear that she was key.Thanks againRob wadeAssociate Operations Director

5/5

Trustpilot

10 Farrow House - Excellent overall service through a very long transaction.

What should have been a simple transaction turned out to be both difficult and very long. Throughout this we found that both Peter and Nicolle were highly responsive. It felt as it nothing was too much trouble. We would like to personally thank them both.

Nick · 23 March 2016

Agent replied · 26 October 2024

Dear Mr Russen,I am sorry to hear that your sale seemed to be protracted. I am happy though that Peter and Nicolle at our Brentwood office were of great help to you throughout this time and that you have awarded then with a 5 Star review. Both will be delighted that you have recognised them in this way and on behalf of us all I would like to thank you for your custom.Regards,Jon Holden - Managing Director, Douglas Allen

5/5

Trustpilot

Genuinely impressed

Genuinely impressed. Professional, friendly and helpful. Joe was helpful from the start and we feel Tanya went above and beyond her role to help complete not just our house sale but also the house we are buying. We'd like to thank the team.

SarAh · 12 July 2018

Agent replied · 26 October 2024

Dear Ms Smart,Many thanks for your 5 Star review and kind words regarding Joe and Tanya at our Chigwell office, they are true property professionals who value giving a premium service to their customers.Thank you very much for your custom and on behalf of the whole team I would like to wish you many years of happiness in your new home.Kind Regards,Jon Holden - Managing Director

5/5

Google

Anita is a great estate agent! I definitely recommend her for your purchases!

Jake · 24 October 2023

Agent replied · 23 October 2024

Hi Jake, Thank you for leaving a review! It's great to hear how positive your experience with our agent, Anita, has been. Best wishes, Douglas Allen.

5/5

Trustpilot

Jess at Douglas allen Chingford was the…

Jess at Douglas allen Chingford was the best from start to the end. she is on the ball calling with up dates and making sure i knew what was go on minute by minute 10/10 good customer service.she needs a pay rise

Ian · 20 October 2018

Agent replied · 26 October 2024

Hi Ian,Thank you for taking the time to write your 5 star review regarding Jess in the Chingford office. It was great to read how Jess kept you fully updated from start to end. Thanks againRob WadeAssociate Operations Director

5/5

Trustpilot

Khaleesha was extremely informative

Khaleesha was extremely informative, polite and helpful, I'm one step closer to buying my dream home and I will definitely be using Douglass Allen and Khaleesha to help me do so.Thank you!

M · 9 November 2021

Agent replied · 26 October 2024

Thank you for taking the time to leave a review. Many thanks,Douglas Allen

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