Every review we hold for the Waltham Forest office, from every platform, shown as written. First names only.
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5/5
GoogleWe used Douglas Allen Walthamstow recently for the sale of our home and were was marketed, the pricing of our home, the amount of viewings we had and the ease in which the sale progressed. Rob Wade put our minds at rest from the initial meeting with his knowledge of the local market right through to the sale of our home for the asking price. An absolute asset to Douglas Allen Walthamstow.
Justyne Β· 25 July 2024
Agent replied Β· 23 October 2024
Hi Justyne,
Thank you for taking the time to leave such a detailed review. We're delighted that you chose to sell your property through our estate agency.
All the best, Douglas Allen Walthamstow Estate Agents
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5/5
TrustpilotExcellent service from Walthamstow team
After instructing DA Walthamstow to sell our property we have been very impressed with hign level of customer service from Christian, Casey and the team.A special mention needs to go to Christian who has gone above and beyond helping us sell our property! We chose Douglas Allen over other estate agents because of Christians enthusiasm and professionalism and would happily recommend to others. Keep up the good work!
Kelly Β· 3 November 2016
Agent replied Β· 26 October 2024
Hi Kelly,Thank you for your kind comments regarding Christian and Casey, It's great to hear that our staff have gone above and beyond to help you. I hope that your sale goes through smoothly and you will be happy in your new home.Thanks againRob WadeAssociate Operation Director
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5/5
TrustpilotI just want to thank Hasan and Maureenβ¦
I just want to thank Hasan and Maureen I had a very good experience especially that Iβm selling after 35 years and I like the fact that when I call somebody picks up Also hasan has helped me EVERYTIME I call and I canβt thank you enough Thank you Maureen, Hasan, kash, Nasir and Riana brilliant work
Ann Β· 6 September 2021
Agent replied Β· 26 October 2024
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
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5/5
TrustpilotThe service I received from Stephen Ford
The service I received from Stephen Ford was exemplary especially with all the problems further down the chain he kept me updated and always ready to assist he certainly went beyond the call of duty I was extremely grateful to him for his care and attention in what proved to be not an easy sale with the chain complications.
Bett Β· 13 April 2021
Agent replied Β· 26 October 2024
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
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5/5
TrustpilotExcellent service
We have been looking for house for a while. Since I started my house hunt with Douglas Allen I am confident that soon we will find our dream house. Douglas Allen Chadwell Heath staff is experienced, proactive and friendly. Emma is a brilliant member of the team and always available if we need her expert advise. I highly recommend Douglas Allen and Emma for buying and selling services.
M Β· 7 April 2016
Agent replied Β· 26 October 2024
Dear Mr Faheem, I am pleased to see that Emma at Chadwell Heath is helping to find you a property and delivering on our companies promises, We remember that when you are looking to buy your dream home their are many hurdles to overcome, as you state we are there to help in every aspect of your move. I am sure the team will do everything to find you your dream property and I would like to wish you all the best.Kind regardsPaul IngletonAssociate Operation Director
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5/5
TrustpilotSale
Rachel and the team were brilliant. Living so far away from the property as i was selling on behalf of my father added extra complications which they dealt with brilliantly, to a point that this was the easiest sale i have ever had. They even found other agencies who could help with the contents making it so easy for me when i visited to sort out personal items.
Mike Β· 23 March 2016
Agent replied Β· 26 October 2024
Dear Mr Daly, Thank you for your feedback on our Chigwell office especially Rachel, I will pass your comments on to her, it is very important as an industry to remember that we are not selling someone's property and that we are actually helping them with all the intricate parts of the move. it is always great to receive feedback where this has been appreciated and worked well. I can see that this was the easiest sale that you have every had, if you know any other people in an area we cover we would love to offer them the same level of service.Kind regardsPaul IngletonAssociate Operation Director
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5/5
TrustpilotAmazing help
Shawn from Douglas Allen East Ham was amazing! He sold our elderly hoarders cousins house in only 4 days! He went way beyond his duties as an estate agent to help out in whatever way he could. Thank you Shawn for all your help, this sale was not an easy one and not for the faint hearted! Very pleased with the service. Again thank you.π The Evans Family.
Evans Β· 11 March 2016
Agent replied Β· 26 October 2024
Dear Evans Family,Thank you for your comments about Shawn and East Ham team, I am pleased to hear that Shawn has gone beyond his duties to really help you with the sale this property.Thanks againRob WadeAssociate Operations Director
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5/5
GoogleWe were shown round a property by Anzal and he balanced being completely professional while also friendly and warm. He answered our questions about the house and made us feel relaxed and at home while viewing the space. It was a pleasure meeting him!
Sophie Β· 15 May 2026
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5/5
TrustpilotWill Nash
Will Nash is an excellent advisor. He has advised us on a few mortgage purchases over the years. He has always been attentive, accessible, professional and knowledgeable. He is quick to respond to any doubts or questions you may have - whether that is mortgage related or more generally related to the property purchase process. We have enjoyed working with Will and will do so again without hesitation.
Pradeep Β· 17 January 2016
Agent replied Β· 26 October 2024
Dear Pradeep,Thank you so much for your 5 Star assessment of Will Nash, we welcome you to return when you next expert mortgage advice and help.Regards,Jon Holden - Managing Director, Douglas Allen
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5/5
TrustpilotDouglas Allen review
We are very happy with the professional and friendly service we have received so far regarding the taking on of our property. Everything has been done efficiently and quickly with always our interests at heart. The Barkingside Manager Les Carter and all the staff connected with the company have been a pleasure to deal with.
We would have no hesitation in recommending Douglas Allen to all future vendors.
Mr Β· 23 June 2015
Agent replied Β· 26 October 2024
Dear Mr & Mrs Bernstein,Thank you very much for your valued feedback. I am glad you found Les and his Barkingside team such a pleasure to deal with, providing the highest level of customer service is a priority of ours and it's good to hear that we have succeeded in this respect on your behalf.I wish you every success with your move.Regards, Jon Holden, Managing Director, Douglas Allen
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5/5
TrustpilotDouglas Allen, Barkingside branch. Well done boys
Fantastic service from Joe and team from Douglas Allen, Barkingside branch. Pleasure to deal with, thanks very much !Joe has been fantastic from start to finish on my new purchase!Always got back to me when he said he would, updated me throughout and nothing was too much trouble and always went above and beyond for me.Would highly recommend - I'll be using again for sure!
Mayooran Β· 3 February 2019
Agent replied Β· 26 October 2024
Dear Mayooran, Thank you for highly recommending the service of the Barkingside office especially Joe, as a company we fully appreciate that being available and ensuring we are in contact throughout a sale really helps all the clients fully understand what is happening and keeps them informed. I will pass on your comments to Joe and ensure he continues to offer this service to all his clients moving forward.We all look forward the helping you or anyone you know again in the future.Kind regardsPaul Ingleton - Associate Operations Director
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5/5
TrustpilotWe would recommend Douglas Allen
From beginning to end Douglas Allen were a great agent to sell our property with. Stevens valuation helped us achieve a sale value in excess of Β£100,000 above a previous agents valuation 2 months earlier. Steven & Ash were always there to support us if needed and they never failed to return telephone calls. Thanks for all your support.
Mrs Β· 11 March 2021
Agent replied Β· 26 October 2024
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
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5/5
TrustpilotWithout the help from Steve at Douglasβ¦
Without the help from Steve at Douglas Allen I donβt think Our very long drawn out house sale would of actually happened . He helped us every step of the way and without his help and support it would of been very stressful . Thank you Steve and all the team that contributed to making this happen x
Tanya Β· 10 May 2021
Agent replied Β· 26 October 2024
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
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5/5
GoogleWe have recently had an offer accepted to buy our first home with Maria and Walthamstow Douglas Allen office.
Upon meeting Maria at the flat for our first viewing she was incredibly friendly and for us as first home buyers, expressed the perfect blend of honesty, succinctness and humour. We felt very comfortable with her immediately.
Maria has been extremely patient with our endless stream of queries and concerns, and we feel very well supported.
We highly recommend working with Maria and the Walthamstow office and look forward to continuing this relationship.
Dan & Julie
Daniel Β· 24 October 2022
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5/5
GoogleThis is our second time using the Douglas Allen team in Walthamstow. After buying our first property though them we have now sold a property with them as well. Maria was a friendly and approachable first contact discussing all then ins and outs of selling, most importantly she was honest and transparent about the whole process. Always able to answer any questions we had, and steered us through to completion. She also gave great advice on our search for a new home. Her team assisted us with chasing up the sale of our property and Ella was brilliant when time became a factor for us. Iβd be entirely confidant at recommending Maria and her team to anyone looking to buy or sell a property.
Emily Β· 24 October 2022
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5/5
GoogleDouglas Allen has really helped me with the sale of my property Anita was absolutely amazing very helpful and professional with handling with clients π β¦
Isot Β· 26 May 2024
Agent replied Β· 23 October 2024
Hi Isot,
Thanks for the glowing review! We'll pass your kind words on to Anita.
Douglas Allen Walthamstow
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5/5
TrustpilotDouglas Allen- East Ham
I was extremely impressed with the service I received from Douglas Allen East Ham. From my first enquiry in branch to completion, the whole process was seamless and stress free. I want to say a massive thank you to Natasha Facer, Hassan Anwar, Maureen Grey and Andrew Bilby for all their hard work and ensuring the speedy sale of my home. I would definitely recommend them.
Gemma Β· 30 September 2017
Agent replied Β· 26 October 2024
Dear Ms Joseph,Thank you so much for your kind words and 5 Star rating following the sale of your home through our East Ham office. Maureen and all her team will be glad they made such an impression and were able to help.Thank you also for putting your faith in Douglas Allen and I am delighted that your decision very much seems to be the right one!Kind regards,Jon Holden - Managing Director, Douglas Allen
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5/5
TrustpilotBilal Chadwell heath customer service
Hi we have been so far happy with the service in Chadwell heath branch. All staff have been really helpful. Bilal from day one his customer service been excellent . keeping us update and helping us view houses. He Has been very helpful and understanding. We actually came to Chadwell heath branch because of Bilal. His customer service was very good.We have sold our property through Douglas and Allen in Chadwell heath branch.we are now finding our property now.
Shahjahan Β· 6 February 2024
Agent replied Β· 26 October 2024
Hi Shahjahan,Thank you for leaving a review! We're delighted to hear how happy you are with the service you've received from our team in Chadwell Heath and how Bilal in particular has supported you with his help and understanding throughout your journey.Best wishes,Douglas Allen.
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5/5
TrustpilotI purchased my first home with Douglasβ¦
I purchased my first home with Douglas Allen and my sales progressor, Nish Zafar, was just fantastic. So helpful, and so communicative and responsive. She really made the experience so much better and always went extra mile. Thank you!
Customer Β· 8 September 2025
Agent replied Β· 22 September 2026
We are so happy to hear about your positive experience with us during such an important milestone! It is wonderful to know that our team's dedication made a significant difference. Thank you for sharing your kind words.
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5/5
GoogleI am in process of selling and have chosen Douglas Allen to me my Estate agent after checking out the ethos and how the directors want the company to operate. When I visited the branch, it was Sean Corrigan I met and he came to carry out the valuation. Following his visit, we had a very thorough discussion covering what the market trends are, price range including how our property would be marketed across all channels, as well as the type of likely purchasers. Sean definitely fits in with ethos I look for and he will walk the talk "inception to completion" for his clients. He adopts a βholisticβ approach one that is not territorial but takes account of the client needs even if it cannot be met by him.
I was also impressed with the other staff and ambience in the branch and know that in Seanβs absence any one will be able to step in seamlessly. This is not only a credit to how Douglas Allen operates but also to Sean on how he manages the branch.
Clifford Β· 28 December 2023
Agent replied Β· 23 October 2024
Hi Clifford,
Thank you for leaving a review! It's great to hear how positive your experience with our agent, Sean, has been and how he's walked the talk to get you through your process.
Best wishes,
Douglas Allen.
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5/5
TrustpilotTop Service from Douglas Allen Maureen Grey at the East Ham Branch
It was a difficult period selling my father's property as his health was deteriorating quite rapidly. Maureen Grey the Senior Branch Manager at Douglas Allen East Ham Branch was most helpful and key to the sale of the property. Maureen would always up date me and even contact myself out of her normal office hours to provide updates and to enquire as to my father's health. In the end she got an offer for my father's property higher than the asking price and I can not thank her enough for her professionalism and assistance with the entire process. I wish her all the best in her future and will always remember the top quality service she provided my entire family.
Michael Β· 22 August 2022
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5/5
TrustpilotAndy did what he said he would.....
I had an initial meeting with Andy Dumas and he managed my expectations in terms of a likely selling price and advised me accordingly.He arranged an open day and from that two offers were received - this was all within 7 days of the property going on the market.I have received very good service and would recommend Andy to anyone else selling a property.
Stephen Β· 25 June 2018
Agent replied Β· 26 October 2024
Dear Mr Gregory,Thank you very much for taking the time and trouble to post this 5 Star review regarding selling your home through our Loughton office and of the help and professionalism you have received from Andy there. You are in safe hands with the whole team there and I would like to thank you personally for your custom.Kind regards,Jon Holden - Managing Director
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5/5
TrustpilotMet with mortgage advisor Dan Applebyβ¦
Met with mortgage advisor Dan Appleby the other day at Douglas Allen Chadwell Heath, after he came highly recommended. Dan was fantastic from start to finish. Listened to what i needed and found me deals that no one has been able to. Dan has even managed to save me money on insurances with better cover. Highly recommend and cant fault his service! Thank you!!!
Kirk Β· 15 June 2018
Agent replied Β· 26 October 2024
Dear Kirk, Thank you for your feedback on Dan our Mortgage Advisor at Chadwell Heath, as you say it is key that we listen to exactly what the client needs and help them from the initial meeting right through until your mortgage offer completes, having not only Dan but his back up assistant will certainly ensure that you are given the best possible advice but everything is then processed as soon as possible to help you move on.I like you are pleased that Dan was recommended to you and we look forward to helping you and anyone else you know for many years to come.Kind regardsPaul Ingleton - Associate Operations Director
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5/5
TrustpilotGreat service
This is our second time using the Douglas Allen team in Walthamstow. After buying our first property though them we have now sold a property with them as well. Maria was a friendly and approachable first contact discussing all then ins and outs of selling, most importantly she was honest and transparent about the whole process. Always able to answer any questions we had, and steered us through to completion. She also gave great advice on our search for a new home. Her team assisted us with chasing up the sale of our property and Ella was brilliant when time became a factor for us. Iβd be entirely confidant at recommending Maria and her team to anyone looking to buy or sell a property.
Customer Β· 17 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.