Every review we hold for the Walsall office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently had the pleasure of working with Andrew Perrin on a freehold purchase, and we couldn’t be more satisfied with the service provided. Andrew was incredibly knowledgeable, guiding us through the process with clarity and professionalism.
He handled everything in a timely manner, ensuring that deadlines were met and that we were never left waiting or uncertain. What really stood out was his commitment to keeping us informed, we always knew what was happening and what to expect next, which made the experience smooth and stress-free.
Andrew’s expertise and communication made a potentially complex process feel straightforward. We’re truly grateful for his support and would highly recommend him to anyone in need of a reliable and skilled chartered surveyor.
M · 2 August 2025
Agent replied · 30 December 2025
Thank you for your kind review
★★★★★ 5/5
GoogleFraser Wood were recommended to me as I was having a difficult time trying to negotiate the purchase of the freehold of my father's property. I was so happy and relieved after my first conversation with Andrew. I was finally reassured that there was hope in what seemed a hopeless situation. Andrew worked so hard and battled for us and we finally got the result that we were hoping for! Costs were discussed upfront and very reasonable, the knowledge, commitment and persistence was worth every penny! I would not hesitate to recommend Fraser Wood, thank you so much!!
Chris · 15 February 2025
Agent replied · 21 May 2025
Thank you for your kind review
★★★★★ 5/5
GoogleWe recently sold our property through Fraser Wood, the team were great from start to finish, special shout out to Denise and Jacqui but also to any one else who I spoke to throughout our sale, the communication was fantastic and the team were so helpful and reassuring. Really glad we chose Fraser Wood and highly recommended
Emma · 1 October 2025
Agent replied · 30 December 2025
Emma, thank you for your kind review. All the best for the future
★★★★★ 5/5
GoogleHi everyone ,I would just like to say what a fantastic job Mr Andrew Perrin did for me ,I was finding it difficult to really know which way to go ,as with everything today ,when searching on the internet it appears that whoever you contact are so called experts , well after speaking to numerous ,not many had the same advise, It was only when I found out that there are specialist Lawyers who deal with lease purchases , They are members of A.L.E.P look it up , Fraser Woods estate agents have specialist Lawyers ,Andrew Perrin is their expert after just 30 minutes, he gave me great advise and explained in detail the way things work , ater just a couple of weeks, my problem was sorted I would recommend Andrew and the team at Fraser Woods, all day long ,Thanks Andrew
William · 30 November 2024
Agent replied · 22 January 2025
Thank you for your kind review, I will make sure your kind words are passed on to Andrew
★★★★★ 5/5
GoogleWe needed a lease extension and had looked at a few surveyors but choose Fraser Wood after an in depth call from Andrew Perrin who explained the Pro's and Con's of dealing with the Freeholder and Management Agents. The right call in the end, Many thanks to Andrew for his assistance and patience in completing our section 42 notice.
Paul & Helen
Paul · 14 June 2025
Agent replied · 14 April 2026
Thank you for your kind review
★★★★★ 5/5
GoogleWe recently worked with Lee and his team at Fraser Wood on the sale of our parents' property in Walsall. They were very helpful and professional at all times. They are a local firm and have a very good knowledge of property in the area and what we could expect to achieve in terms of sale price.
Vanessa · 2 August 2025
Agent replied · 30 December 2025
Thank you for your kind review
★★★★★ 5/5
GoogleMy first experience with Fraser Wood began with meeting Lee Smith at my late parents property to provide a valuation.He acted with efficiency, professionalism and friendliness in what has been an extraordinarily, stressful time.
His colleagues Jacqui,Carol,Denise and Jackie demonstrated similar qualities; resilience, endeavour, toil and transparency to get the sale over the line. Communication throughout the entire process was exemplary and would be my first port of call if I needed their services in the future. I have no hesitation in recommending them to anyone whom requires the services of a first-class Estate Agency.
Stephen · 14 January 2026
Agent replied · 14 April 2026
Thank you for your kind review Mr Hill, it was a struggle at times for all involved, we are all so happy that we got there in the end
★★★★★ 5/5
GoogleWe have just purchased a property being sold through Fraser Wood and the service offered by Lee and the team was absolutely first class. Nothing was too much trouble and we kept up to date with progress throughout the process.
Matthew · 31 October 2025
Agent replied · 30 December 2025
Thank you for your kind review Mr Gibbs
★★★★★ 5/5
GoogleI contacted Andrew Perrin at Fraser Wood after finding his name listed on the ALEP website as an experienced lease extension valuer. He was incredibly friendly, helpful and professional and was happy to talk through everything with me. I was under a tight deadline and he returned a desktop valuation to me very speedily. His report was clear, concise and thorough and impressed my solicitor! I'm so thankful to have found someone so knowledgeable to help with a rather stressful process. I'll also add that his fee to do so was very reasonable. Thanks Andrew!
Alex · 6 April 2023
Agent replied · 5 July 2023
Thank you for your kind review, I will make sure your remarks are passed on to Andrew
★★★★★ 5/5
GoogleWe were having difficulties with a lease extension with no light at the end of the tunnel. Matters changed immediately when Andrew became involved; there was clarity, urgency and ultimately success. My wife and I would like to thank Andrew …
Sud · 14 April 2025
Agent replied · 26 August 2024
Thank you for your kind review, I will make sure this is passed on to Andrew
★★★★★ 5/5
GoogleFrom my first meeting with Lee to completing on the sale of my property, Lee and his team (Jacquie, Denise and Carol) were all very helpful, providing an excellent professional service. I live overseas, so knowing the team were managing the process so well made the whole process less stressful. I chose Fraser Wood due to their reputation for high quality service. A big thank you to the team for their hard work.
Catherine · 24 September 2023
Agent replied · 29 October 2023
Thank you for your kind review Catherine
★★★★★ 5/5
GoogleI contacted Fraser Wood to assist with a Freehold purchase through information on the ALEP website.
Mr Perrin delivered an outstanding service from start to finish. He is very professional, friendly, knowledgeable and worked efficiently to a tight deadline, he kept us updated at all times and produced an excellent detailed report.
Would not hesitate to recommend him and is fee was very reasonable . Many thanks Andrew
Steve · 17 December 2023
Agent replied · 26 August 2024
Thank you for your kind review
★★★★★ 4/5
GoogleVery good service throughout the process from marketing the flat through to completion. Denise and Jacqui were extremely helpful. Would definitely recommend Fraser Wood to sell your property!
Rosamund · 31 July 2025
Agent replied · 30 December 2025
Thank you for your kind review
★★★★★ 5/5
GoogleI can’t recommend this company enough I was referred to Andrew Perrin by my own Solitors to deal with a lease extension on a flat I own in solihul the first time I spoke to Andrew he explained what needed to be done he was straight on to it and got it all sorted out very quickly in a very professional manner a great man at his job and takes time to speak to you and answer any questions you need answers to definitely deserve five stars and would highly recommend this firm and most definitely Andrew Perrin.
Regards Patrick Carroll Solihull..
Paddy · 5 July 2022
Agent replied · 5 July 2023
Thank you for your kind comments we are always trying to do our best for our clients we will pass your kind comments to Andrew. Please contact us if we can help you again in the future.
★★★★★ 5/5
GoogleAndrew Perrin is a JOY! And you cannot say that about your average surveyor. BUT Andrew is NOT average. He is that rare professional, whose enthusiasm for his work is only exceeded by his enthusiasm to help me/you/his clients, navigate through the property maze. He uses straightforward language (no 'engaging with stakeholders' nonsense), gets the job done, without ANY fuss, and his services are incredibly reasonably priced. Frankly, the RCIS - the surveyors' tribe, should make HIM their 'go to' spokesman. I say this with 20 plus years of radio hosting under my belt. He handled my lease extension so well, I have stopped worrying, and started breathing properly. Even the cat's chilled out! 'Thank YOU', Andrew.
Clare · 5 July 2022
Agent replied · 5 July 2023
Thank you for your kind review
★★★★★ 5/5
GoogleI shall recommend Andrew Perrin for any freehold purchasing liaisons. I have enquired Andrew to carry out freehold desktop valuation, serving a notice and to negotiate on the freehold value price and was very satisfied. Andrew was clear and transparent on his requirements, next steps and his charges. Proceeded with formal basis liaison with freehold management company in a way to protect my interests.
I shall finally say: In the ocean of dodgy surveyors, Andrew Perrin stands out as being trust and honest. Highly Recommended.
Krisbrumm · 5 July 2021
Agent replied · 5 July 2023
Thank you for your very kind review, which we will make sure Andrew hears about.
★★★★★ 5/5
GoogleI was impressed from the very first meeting with Lee Smith who was professional courteous and helpful as well as being very positive. His sales team ,Jacquie and Denise were equslly good and through their persistence made an at times difficult situation much easier. Fraser Wood are longstanding and thoroughly deserve their reputation. I would not hesitate to recommend them to anyone in the Walsall area. Thank you for all you have done.
JANICE · 5 July 2022
Agent replied · 5 July 2023
Thank you for your very nice review I will pass them onto Lee and his Team.
★★★★★ 5/5
GoogleAndrew Perrin deals with matters relating to Leasehold Reform/ Enfranchisement country wide. He supported me with s42 lease extension on a property, and I found his s42 knowledge in-depth, as well as being a highly experienced valuer for such tasks. I have no hesitation in recommending Fraser Wood, and would like to thank Andrew and Diane (Hanley) for what I can only describe as superb, hughly professional service.PositiveResponsiveness, Quality, Professionalism, Value
Rob · 27 August 2022
Agent replied · 5 July 2023
Thank you for your kind review
★★★★★ 5/5
GoogleMany thanks to Andrew Perrin for his assistance with our lease extension. He has been helpful, reasonable and approachable throughout, and managed to save us money overall.
Sharon · 15 March 2025
Agent replied · 16 April 2025
Thank you for your review, I will make sure your kind words are passed on to Andrew
★★★★★ 5/5
GoogleThey marketed the property well, found a buyer at the marketed price and saw the sale through. They provided occasional updates although I was in direct contact with the solicitor so generally I learnt nothing new. They were efficient and returned calls so happy to give 5 starts.
Andrew · 23 December 2025
Agent replied · 14 April 2026
Thank you for your kind review
★★★★★ 5/5
GoogleThankfully I received a recommendation of Fraser Wood, most notably, Mr Andrew Perrin from a work colleague.
The purchase of a leasehold from the freeholder was the objective, Mr Perrin from inception of my first contact to closure provided an outstanding service and delivered exactly what he said he would to the timescale he advised.
Mr Perrin is exceptional in his field and his knowledge and negotiation skills led to a high value saving, close to 50% which was no small sum of money.
Mr Perrin was honest, courteous and very precise with his information and punctual with communication. Mr Perrin’s assistance has made this perceived daunting task so much easier.
Excellent service for which I’m grateful for.
Darren · 5 July 2020
Agent replied · 5 July 2023
Thank You for your kind review
★★★★★ 5/5
GoogleExcellent service from start to finish. The team were very knowledgeable and efficient. Nothing was too much trouble and any query was dealt with promptly and to a high standard. The team are warm and friendly to deal with. I would not hesitate to recommend this company.
Caroline · 30 November 2025
Agent replied · 30 December 2025
Thank you for your kind words and for recommending us
★★★★★ 5/5
GoogleWe used Fraser Wood Residential for advice and assistance on purchasing the freehold on my Mother's property. It was a complicated situation with a Head Lessee involved and a deadline for the lease expiry date rapidly approaching.
The person who kindly helped us was Andrew Perrin. All I can say is that Andrew gave us excellent advice and professional guidance at each stage of our progress. Any questions we had, he answered them thoroughly and gave insight into a lot of legal matters. He also knew some useful contacts which helped me to decide on a few issues. Obviously, we had a Solicitor involved for the really technical legal bits, but even then, Andrew personally liaised and engaged with them and gave me some invaluable advice personally. We did speak to other Solicitors prior to the Solicitors we eventually used, and they all recommended Andrew Perrin as the best person to seek advice from. It seemed that his excellent reputation is already well known around Walsall. As a result, I fully endorse Fraser Wood and especially Andrew Perrin. Many thanks for your expertise and assistance!
Ashok · 6 July 2017
Agent replied · 5 July 2023
I am pleased that the advice and work carried out on your behalf was appreciated. All the best for the future.
★★★★★ 1/5
GoogleDisgrace people don't care about your situation I told you I'll give you negative feedback
Complaint has been raised 2nd time business will be closed down after I finish
Couldn't care if you was homelness
Jonathan · 28 February 2024
Agent replied · 26 August 2024
While we are sorry that you were unsuccessful in your application for the rental property, unfortunately with 40 other people interested it can only be let to one party.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.