5/5
Great customer service. Stacey really looked after me and kept excellent communication all the way through.
Agent replied
Thank you Sian for the excellent 5* review. Best wishes, Lucy.

Trusted Agent profile · Walsall, West Midlands
Verified
★★★★★
918 reviews across 2 platforms
130 Lichfield Street, Walsall, West Midlands, WS1 1SY
Part of Bairstow Eves, see every office.
Bairstow Eves's office in Walsall, West Midlands, at 130 Lichfield Street, is rated 4.5 out of 5 across 918 reviews on two platforms, including 851 Google reviews rated 4.5.
Every review we hold for the Walsall office, from every platform, shown as written. First names only.
5/5
Great customer service. Stacey really looked after me and kept excellent communication all the way through.
Thank you Sian for the excellent 5* review. Best wishes, Lucy.
4/5
Sold our house quick and efficiently. Would recommend and use again! Sold within 2 weeks , march 2017
Congratulations on the sale of your property! The Bairstow Eves team in Walsall aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service.
1/5
Poor customer service. My emails have been ignored and my call has not been returned
Hi Joelle Thank you for the review. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk Kind regards, Jake
5/5
Great service and helped me find the right property to get back on the ladder
Thank you for your 5* review! Best wishes, Scott
5/5
Fantastic service from start to finish
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
What can I say fab service from start to finish, would highly recommend!
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations)
5/5
I highly recommend the services of Bairstow Eves Walsall, in particular I have been most impressed with the professionalism and personable approach of agent Joe Fletcher - who went ‘above and beyond’ to source our new home and is a real credit to the company.
3/5
I thought the commission charged was excessive, and I found the advisors quite patronising and condescending.
I am sorry to hear that you were disappointed with the service you received but I would like to thank you for taking the time to leave this feedback as your comments will help us identify ways in which we can improve. If you would like to discuss your experience any further or elaborate on how the branch could have turn this into a five star review. Please email review@countrywide.co.uk. Many thanks.
5/5
We found all the staff friendly ,efficient and very helpful.
5/5
The service is exceptional, second to none. The team of George, Joe, Laura, Harjinder and Kiran work so well together it has made my moving process stress free. They go above and beyond. I would highly recommend them over any estate agents in walsall.
5/5
thank you to stacey naomi and sinead amazing team would highly recommend
Many thanks for the wonderful 5* review and recommendation. Kind regards, Lucy
5/5
Excellent, professional and efficient. Thank you.
5/5
I am very happy with this company, excellent customer service and care.
1/5
Lettings management is very very poor
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
Great service lovely people would highly recommend thank you
Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.
1/5
Rating only, no written review.
We appreciate you sharing this with us. Kindly email us at review@countrywide.co.uk with more details and we’ll be happy to assist.
5/5
Very good customer service from all of the staff that I dealt with.
Thanks for taking the time to leave this excellent review! It's great to see another wonderful result for the Bairstow Eves team in Walsall.
5/5
Great people always helpful, would definalty recommend to use.
Thank you for your 5* review! I will, of course, make sure your kind words are made known to our local team and Regional Director. Kind regards, Scott
4/5
I thought the agent acted expeditiously to deal with the issue.
Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the service that we always aim to provide. Thanks again for you 4* review .Please let us know if there is anything you are unhappy with and we will look into this for you. Many thanks
1/5
Never can get through
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Performance Director so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
Brillant service from start to finish, definitely recommend.
Thank you Pardip for your fantastic 5* review and recommendation. Best wishes, Lucy
1/5
The sales side is great the letting side is awful.
I am really sorry to read that the service you received from our lettings team has affected the overall rating of this review. I however, want to thank you for taking the time to leave us this feedback. If you would like to provide us further feedback as to how we could have made this a 5* review then please send us an email at review@countrywide.co.uk . Kind Regards, Sarah
1/5
Awful estate agent with a terrible experience
Thank you for taking your time to leave us your feedback. I am really sorry to hear about your experience, if you would like to discuss this in further detail please contact review@countrywide.co.uk, Many Thanks.
5/5
Excellent estate agents would 100% recommend
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