Trusted Agent profile · Walsall, West Midlands

Verified

Bairstow Eves Walsall reviews

4.5

★★★★★ Excellent

918 reviews across 2 platforms

130 Lichfield Street, Walsall, West Midlands, WS1 1SY

Part of Bairstow Eves, see every office.

Bairstow Eves's office in Walsall, West Midlands, at 130 Lichfield Street, is rated 4.5 out of 5 across 918 reviews on two platforms, including 851 Google reviews rated 4.5.

Google logo

4.5 / 5

851

Reviews on Google

This office

Feefo logo

4.2 / 5

67

Reviews on Feefo

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Walsall office, from every platform, shown as written. First names only.

5/5

Google

Great customer service. Stacey really looked after me and kept excellent communication all the way through.

Sian · 29 July 2019

Agent replied

Thank you Sian for the excellent 5* review. Best wishes, Lucy.

4/5

Feefo

Sold our house quick and efficiently. Would recommend and use again! Sold within 2 weeks , march 2017

Valued · 21 April 2017

Agent replied · 10 June 2024

Congratulations on the sale of your property!  The Bairstow Eves team in Walsall aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service.

1/5

Google

Poor customer service. My emails have been ignored and my call has not been returned

Joelle · 29 July 2019

Agent replied

Hi Joelle Thank you for the review. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk Kind regards, Jake

5/5

Google

Great service and helped me find the right property to get back on the ladder

Jimmy · 29 July 2019

Agent replied

Thank you for your 5* review! Best wishes, Scott

5/5

Google

Fantastic service from start to finish

Louise · 25 November 2021

Agent replied · 25 November 2023

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

What can I say fab service from start to finish, would highly recommend!

Dan · 8 February 2020

Agent replied

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations)

5/5

Google

I highly recommend the services of Bairstow Eves Walsall, in particular I have been most impressed with the professionalism and personable approach of agent Joe Fletcher - who went ‘above and beyond’ to source our new home and is a real credit to the company.

Michelle · 29 July 2019

3/5

Feefo

I thought the commission charged was excessive, and I found the advisors quite patronising and condescending.

Trusted · 22 March 2017

Agent replied · 10 June 2024

I am sorry to hear that you were disappointed with the service you received but I would like to thank you for taking the time to leave this feedback as your comments will help us identify ways in which we can improve. If you would like to discuss your experience any further or elaborate on how the branch could have turn this into a five star review. Please email review@countrywide.co.uk. Many thanks.

5/5

Feefo

We found all the staff friendly ,efficient and very helpful.

Trusted · 9 March 2024

5/5

Google

The service is exceptional, second to none. The team of George, Joe, Laura, Harjinder and Kiran work so well together it has made my moving process stress free. They go above and beyond. I would highly recommend them over any estate agents in walsall.

Ryan · 29 July 2019

5/5

Google

thank you to stacey naomi and sinead amazing team would highly recommend

Stephen · 29 July 2019

Agent replied

Many thanks for the wonderful 5* review and recommendation. Kind regards, Lucy

5/5

Feefo

Excellent, professional and efficient. Thank you.

Claire · 19 May 2024

5/5

Feefo

I am very happy with this company, excellent customer service and care.

Trusted · 9 January 2024

1/5

Google

Lettings management is very very poor

B · 14 March 2021

Agent replied

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

Great service lovely people would highly recommend thank you

James · 8 April 2020

Agent replied

Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.

1/5

Google

Rating only, no written review.

Frey · 4 October 2026

Agent replied · 11 October 2026

We appreciate you sharing this with us. Kindly email us at review@countrywide.co.uk with more details and we’ll be happy to assist.

5/5

Feefo

Very good customer service from all of the staff that I dealt with.

Valued · 5 February 2017

Agent replied · 10 June 2024

Thanks for taking the time to leave this excellent review! It's great to see another wonderful result for the Bairstow Eves team in Walsall.

5/5

Google

Great people always helpful, would definalty recommend to use.

Scott · 29 July 2019

Agent replied

Thank you for your 5* review! I will, of course, make sure your kind words are made known to our local team and Regional Director. Kind regards, Scott

4/5

Feefo

I thought the agent acted expeditiously to deal with the issue.

Valued · 27 July 2017

Agent replied · 10 June 2024

Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the service that we always aim to provide. Thanks again for you 4* review .Please let us know if there is anything you are unhappy with and we will look into this for you. Many thanks

1/5

Google

Never can get through

Paula · 10 December 2020

Agent replied

Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Performance Director so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Brillant service from start to finish, definitely recommend.

Pardip · 29 July 2019

Agent replied

Thank you Pardip for your fantastic 5* review and recommendation. Best wishes, Lucy

1/5

Feefo

The sales side is great the letting side is awful.

Trusted · 16 August 2017

Agent replied · 10 June 2024

I am really sorry to read that the service you received from our lettings team has affected the overall rating of this review. I however, want to thank you for taking the time to leave us this feedback. If you would like to provide us further feedback as to how we could have made this a 5* review then please send us an email at review@countrywide.co.uk . Kind Regards, Sarah

1/5

Google

Awful estate agent with a terrible experience

Jo · 29 July 2019

Agent replied

Thank you for taking your time to leave us your feedback. I am really sorry to hear about your experience, if you would like to discuss this in further detail please contact review@countrywide.co.uk, Many Thanks.

5/5

Feefo

Excellent estate agents would 100% recommend

Trusted · 15 February 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bairstow Eves's Google reviewsLeave Bairstow Eves a review
The Trusted Agent

Is this your office? Claim your page.