Every review we hold for the Walsall office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCouldn't recommend bairstow eves enough, Sarah if incredibly helpful and always on the phone to offer support 10/10 service.
Andrew · 14 March 2021
Agent replied
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
Googleworse agency I've ever dealt with, they'll take advantage in any way possible, I suggest you to avoid this agency as not very honest...
Dan · 29 July 2019
Agent replied
Hi Dan,
I am very sorry to learn of your customer experience. It would be great to discuss the issues you have faced in more detail. Please could you send me an email at review@countrywide.co.uk and i will be in touch as soon as possible.
Kind Regards, Sarah
★★★★★ 1/5
Googleworse agency I've ever dealt with, they'll take advantage in any way possible, I suggest you to avoid this agency as not very honest...
Dan · 7 June 2019
Agent replied · 5 June 2024
Hi Dan,
I am very sorry to learn of your customer experience. It would be great to discuss the issues you have faced in more detail. Please could you send me an email at review@countrywide.co.uk and i will be in touch as soon as possible.
Kind Regards, Sarah
★★★★★ 5/5
GoogleWas my 1st experience in buying houses and was under pressure of time. Very helpful, supportive staff.
Hushamayed · 1 July 2021
Agent replied
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations
★★★★★ 5/5
GoogleFantastic customer service, specifically by Sarah Collins and Naomi Hughes who both made my experience of securing a mortgage simple and efficient.
Amarjeet · 9 March 2020
Agent replied
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
★★★★★ 5/5
GoogleVery friendly helpful staff. And not pushy with my Nan when she decided to sell unlike some companies. Kept in the loop.
Laila · 8 January 2020
Agent replied
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
FeefoThey have kept me informed through the process , also been available for any questions I have had.
Trusted · 22 April 2024
★★★★★ 5/5
GoogleAfter many Awlful experiences with different estate agents it warmed my heart to met by such great help and service from joe who has helped me find exactly what I was looking for. he went above and beyond to help me! I will be recommending him and the letting agency to everyone I know.
Jasmine · 29 July 2019
★★★★★ 5/5
GoogleMoved into our new property in January, professional and friendly service provided by BairstowEves and a mention to Joe who was superb!
Jay · 29 July 2019
Agent replied
Always a pleasure to read that our local branch provided a great service, thank you Jay for the 5* review. Kind regards, Mark
★★★★★ 5/5
GoogleGreat service from the whole team. They were all enthusiastic, professional and super efficient. I will definitely use the Walsall branch again.
Neil · 29 July 2019
Agent replied
Thank you Neil for the amazing 5* review of your experience with our Bairstow Eves branch.
Kind regards, Lucy
★★★★★ 1/5
GoogleZero stars, left several messages and online and no response, phone never answered.
Linda · 25 November 2021
Agent replied · 25 November 2023
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Performance Director so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 3/5
GoogleVery difficult to get any help most times they say they will call back but never do
Paul · 21 December 2020
Agent replied
Hi Paul, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleMy interaction wih Joe from Bairstow Eves has been very eventful. He is extremely personable, accomodating and always puts my needs and requirements as a landlord first. I whole heartedly and highly recommend his service, his mix of personal qualities and passion for the property business makes him ideally suited to the profession.
Jag · 29 July 2019
★★★★★ 5/5
GoogleGreat staff. Was pleased with the sale if an apartment. Nothing was too much trouble. Alan Smart
Alan · 4 November 2020
Agent replied
Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
FeefoProfessional service from start to finish.Preet,Naomie and Louie have gone up and beyond,all the team have been so helpful.
Mandy · 27 February 2024
★★★★★ 5/5
FeefoProfessional service used this Walsall office many times of the years and I always a five star treatment
Well done Stacy And kate and the team .
Colin · 31 July 2023
★★★★★ 3/5
GoogleFriendly enough staff, if not the best organised. Weren't clear on what I needed to bring, leading to a wasted trip.
Kevin · 13 January 2018
Agent replied
Hi Kevin, Thank you for taking the time to leave your rating. If you would like to discuss your experience any further or elaborate on how the branch could have turn this into a five star review. Please email review@countrywide.co.uk. Many thanks
★★★★★ 4/5
FeefoStaff are very knowledgeable and always happy to help nothing seems to much trouble
Trusted · 25 April 2024
★★★★★ 4/5
FeefoExcellent personal service of the individual
Tracy · 12 September 2024
★★★★★ 4/5
GoogleFriendly staff who found good tenants for me within 2 weeks. I would use their services again.
Harry · 4 December 2019
Agent replied
Thank you Harry for your wonderful comments, best wishes Donna.
★★★★★ 5/5
FeefoStaff were very efficient and friendly, keeping me informed at each stage of the sale process.
Trusted · 28 February 2024
★★★★★ 1/5
GoogleReally disappointed. Many calls ignored and emails.
They are not professional
Nigel · 23 June 2021
Agent replied
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
FeefoStacey has managed the sale of my tenanted property and I've been really happy with the service.
Trusted · 1 February 2024
★★★★★ 5/5
FeefoProfessional and very efficient staff
Mrs · 29 August 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.