Trusted Agent profile · Walsall, West Midlands

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Bairstow Eves Walsall reviews

4.5

★★★★★ Excellent

918 reviews across 2 platforms

130 Lichfield Street, Walsall, West Midlands, WS1 1SY

Part of Bairstow Eves, see every office.

Bairstow Eves's office in Walsall, West Midlands, at 130 Lichfield Street, is rated 4.5 out of 5 across 918 reviews on two platforms, including 851 Google reviews rated 4.5.

Google logo

4.5 / 5

851

Reviews on Google

This office

Feefo logo

4.2 / 5

67

Reviews on Feefo

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Walsall office, from every platform, shown as written. First names only.

5/5

Google

Couldn't recommend bairstow eves enough, Sarah if incredibly helpful and always on the phone to offer support 10/10 service.

Andrew · 14 March 2021

Agent replied

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

1/5

Google

worse agency I've ever dealt with, they'll take advantage in any way possible, I suggest you to avoid this agency as not very honest...

Dan · 29 July 2019

Agent replied

Hi Dan, I am very sorry to learn of your customer experience. It would be great to discuss the issues you have faced in more detail. Please could you send me an email at review@countrywide.co.uk and i will be in touch as soon as possible. Kind Regards, Sarah

1/5

Google

worse agency I've ever dealt with, they'll take advantage in any way possible, I suggest you to avoid this agency as not very honest...

Dan · 7 June 2019

Agent replied · 5 June 2024

Hi Dan, I am very sorry to learn of your customer experience. It would be great to discuss the issues you have faced in more detail. Please could you send me an email at review@countrywide.co.uk and i will be in touch as soon as possible. Kind Regards, Sarah

5/5

Google

Was my 1st experience in buying houses and was under pressure of time. Very helpful, supportive staff.

Hushamayed · 1 July 2021

Agent replied

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations

5/5

Google

Fantastic customer service, specifically by Sarah Collins and Naomi Hughes who both made my experience of securing a mortgage simple and efficient.

Amarjeet · 9 March 2020

Agent replied

Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott

5/5

Google

Very friendly helpful staff. And not pushy with my Nan when she decided to sell unlike some companies. Kept in the loop.

Laila · 8 January 2020

Agent replied

Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna (Customer Relations).

5/5

Feefo

They have kept me informed through the process , also been available for any questions I have had.

Trusted · 22 April 2024

5/5

Google

After many Awlful experiences with different estate agents it warmed my heart to met by such great help and service from joe who has helped me find exactly what I was looking for. he went above and beyond to help me! I will be recommending him and the letting agency to everyone I know.

Jasmine · 29 July 2019

5/5

Google

Moved into our new property in January, professional and friendly service provided by BairstowEves and a mention to Joe who was superb!

Jay · 29 July 2019

Agent replied

Always a pleasure to read that our local branch provided a great service, thank you Jay for the 5* review. Kind regards, Mark

5/5

Google

Great service from the whole team. They were all enthusiastic, professional and super efficient. I will definitely use the Walsall branch again.

Neil · 29 July 2019

Agent replied

Thank you Neil for the amazing 5* review of your experience with our Bairstow Eves branch. Kind regards, Lucy

1/5

Google

Zero stars, left several messages and online and no response, phone never answered.

Linda · 25 November 2021

Agent replied · 25 November 2023

Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Performance Director so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

3/5

Google

Very difficult to get any help most times they say they will call back but never do

Paul · 21 December 2020

Agent replied

Hi Paul, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations

5/5

Google

My interaction wih Joe from Bairstow Eves has been very eventful. He is extremely personable, accomodating and always puts my needs and requirements as a landlord first. I whole heartedly and highly recommend his service, his mix of personal qualities and passion for the property business makes him ideally suited to the profession.

Jag · 29 July 2019

5/5

Google

Great staff. Was pleased with the sale if an apartment. Nothing was too much trouble. Alan Smart

Alan · 4 November 2020

Agent replied

Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.

5/5

Feefo

Professional service from start to finish.Preet,Naomie and Louie have gone up and beyond,all the team have been so helpful.

Mandy · 27 February 2024

5/5

Feefo

Professional service used this Walsall office many times of the years and I always a five star treatment Well done Stacy And kate and the team .

Colin · 31 July 2023

3/5

Google

Friendly enough staff, if not the best organised. Weren't clear on what I needed to bring, leading to a wasted trip.

Kevin · 13 January 2018

Agent replied

Hi Kevin, Thank you for taking the time to leave your rating. If you would like to discuss your experience any further or elaborate on how the branch could have turn this into a five star review. Please email review@countrywide.co.uk. Many thanks

4/5

Feefo

Staff are very knowledgeable and always happy to help nothing seems to much trouble

Trusted · 25 April 2024

4/5

Feefo

Excellent personal service of the individual

Tracy · 12 September 2024

4/5

Google

Friendly staff who found good tenants for me within 2 weeks. I would use their services again.

Harry · 4 December 2019

Agent replied

Thank you Harry for your wonderful comments, best wishes Donna.

5/5

Feefo

Staff were very efficient and friendly, keeping me informed at each stage of the sale process.

Trusted · 28 February 2024

1/5

Google

Really disappointed. Many calls ignored and emails. They are not professional

Nigel · 23 June 2021

Agent replied

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Feefo

Stacey has managed the sale of my tenanted property and I've been really happy with the service.

Trusted · 1 February 2024

5/5

Feefo

Professional and very efficient staff

Mrs · 29 August 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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