Trusted Agent profile · Walmley
★★★★★
113 reviews across 1 platform
32 Walmley Road, B76 1QN
Paul Carr's office in Walmley, at 32 Walmley Road, is rated 4.2 out of 5 across 113 reviews on 1 platform, including 113 Google reviews rated 4.2.
Every review we hold for the Walmley office, from every platform, shown as written. First names only.
5/5
GooglePaul Carr were excellent during every stage of the house buying process and offered great support whenever they were needed. The mortgage advisor Rob went above and beyond to meet us out of hours and Georgina was extremely helpful when arranging last minute viewings and getting everything pushed through. Id certainly recommend Paul Carr Walmley for anybody looking to move house in the area!
5/5
GoogleWriting this review on behalf of a relative, who used the Warmley office for the buying and selling of their properties. Can I say the help, advice and professionalism of the whole team was exceptional; especially given the obstacles raised …
1/5
GooglePut my house on the market with Paul Carr Walmley in July 2019. They massively overpriced the house which obviously meant there wasn’t much interest. Pricing my property at £250k when it was probably worth about £230k! Our first buyer who eventually offered, it seemed like Paul Carr never did correct checks with buyer as I was told they were cash buyers when in fact they were selling a property which they was having problems with - which highlights the fact that no proof of cash was shown to Paul Carr. The buyers were dragging their feet with the sale, trying to knock price to eventually pull out with no good reason. I would like to say that this isn’t every Paul Carr as we have received a good service from the Erdington branch who do the correct checks and price houses at their true value.
Thank you for your review. Having reviewed the file my findings are as follows: our records show the property price was lead due to circumstances of onward purchase and a speculative marketing figure was agreed by all parties. We had 10 viewings ,2 offers one at 94% of asking price and 92% of asking price. A sale was agreed and all checks were carried out memorandum of sale states cash from sale and savings which was seen and recorded. A copy of that memorandum of sale was sent to all parties. The sale finally hit a problem due to the title that solicitors could not agree on and unfortunately we could not get around this. I am glad you have had a good experience with our Erdington office, one team one purpose and wish you luck in the future. Georgina Guest.
5/5
GoogleExcellent experience with the team at Paul Carr Walmley with our recent property purchase. From the first viewing with assistant manager Tom to the sale we have felt really well supported and communicated to throughout the stressful …
5/5
GoogleExcellent service, polite, professional, caring, prompt. The best Estate Agent in Sutton Coldfield. We where on the market for over 6 months, when we decided to contact Paul Carr. Within 1 week we had an offer and 2/3 months after we moved into our New Home.
5/5
GoogleI would highly recommend this estate agent. Their staff, particularly their representatives I was mostly in touch with, were highly professional at all times. Their feedback on prospective buyers viewing my property was within 24 hours. The quality of their service was exceptional and compared to other local agents I’ve used they are in a different league. Thank you Paul Carr.
Thank you Vanessa for this sparkling five star review. We aim to please and customer service is of the upmost importance. I will pass on your comments to our Walmley team. Kind Regards,
5/5
GoogleWe have had a great experience so far with Paul Carr. Tom has guided us through the sale of our house and has been honest, approachable and knowledgeable. Recommend anyone choosing to sell their property to use Paul Carr.
Good Afternoon James, Thank you for this sparkling 5 star review. Our Walmley office are very proud to receive this review as the whole team strive to be with you every step of the way. I will be sure to let Tom know how valued he is. Kind regards, Georgina Guest Senior Branch Manager.
5/5
GoogleBoth Tom and Sharon from the Walmley branch of Paul Carr have provided us with a superb service in marketing and achieving a quick sale for our late mother's home. …
1/5
GoogleJust called about a property in Sutton Coldfield, both staff that l spoken too this morning 21/05/18 are most uncooperative with the sale of this property l have had some professional Advice for my solictor and been told to ask some questions but the staff do not want to co- operate at all it a least property and no one seen to know who owes the least and why the vendor will not extend the least, but Paul Carr now nothing about this property and not even prepared to negotiate, very very poor service from this branch staff need more training On customer service,
I'm sorry if we have not provided the answers you require. Please email headoffice@paulcarrestateagents.co.uk with full details of your query and your contact details and we will respond to you directly.
1/5
GoogleThis was our first experience of selling a house and we chose Paul Carr to handle things for us. Our experience was dreadful! There was no communication unless I rang them and we were just fobbed off when we did speak to someone. Just awful I would never recommend to anyone else.
5/5
GoogleLoved having Paul Carr Walmley as our estate agents. Helpful and patient throughout the process. Listened to us and always put us first, great communication. Will use them again!
5/5
GoogleVery helpful and always easy to contact made the sale of my late parents house hassle free
5/5
GoogleEnded up buying a different property but ao impressed with Tom's professional and proactive approach during our search. He took time to understand our requirements and found properties that matched them, additionally advising when properties wouldn't be a good match - saving everyone time. Great experience.
5/5
GoogleReally impressed with the service we have so far been given by Bethany, Tom and Ben. We cannot wait to move into our new home and they were all really helpful with the sale of our home
Thank you so much Alpa for your kind Review. I will certainly pass on your comments to the Walmley team. We are here every step of the way. Kind Regards, Georgina Guest Area Manager.
2/5
GoogleSadly since my last review this estate agents has gone downhill. They ignore your calls and emails. Even sent a complaint and they ignored that. Wouldn't leave my house in their hands thats for sure.
Thank you for your Email. I believe 1 have spoken to you personally since you left this review. Arranged a viewing for you and answered any concerns you may have had. Please do not hesitate to contact me in the future. Kind Regards,
5/5
GoogleI am very thankful for the great help the agents have supported us with. We had struggled looking for a house, however the Paul Carr estate agents were able to help us find a very beautiful house, me and my family are very thankful for your service.
3/5
GoogleWe were not very impressed with the Walmley office -- lack of coordination and poor attention to detail. However, Carol Barnes (Sales Progressor) redeemed our confidence by providing a 5-star service in bringing the sale of my mother's property to a successful conclusion. Her perseverance was exemplary.
Thank you for the review! I will certainly pass on your comments to Carol. Kind Regards, Georgina Guest.
5/5
GoogleYet another great experience with Paul Carr Walmley. Excellent knowledge of the market ensuring a fair valuation. Great professional knowledge as always. Thank you.
5/5
GooglePaul Carr team, particularly Carol, Emily, and Georgina, have provided us with great support and outstanding service throughout the entire purchase process of our first home! We would definitely recommend Paul Carr to friends and family.PositiveResponsiveness, Professionalism
5/5
GoogleWould highly recommend PAUL Carr estate agents we were always kept up to date during the sale of our house
Thank You so much for your five star review. I am so glad things went smoothly for you, we aim to be with you every step of the way. Kind Regards, Georgina Guest. Area Manager
1/5
GoogleThe agents here are about as useful as a chocolate tea pot. Why I or anyone would sell a house through these clowns I don't know. Communication is none existant and every single one of them seem to have a chip on their shoulder. Very very rude when things don't go their way and they use bully tactics on buyers too and I personally heard this from the horses mouth too as they seem to think buyers and sellers can't find ways of communicating. It's reasons like this why I think why I or anyone should just sell their houses privately with no corrupt agents getting their beaks involved afterall there are plenty ways of advertising these days not like the old days plus no commision. Shame I couldn't leave -5 stars to be honest.
1/5
GoogleThe agents here are about as useful as a chocolate tea pot. Why I or anyone would sell a house through these clowns I don't know. Communication is none existant and every single one of them seem to have a chip on their shoulder. Very very rude when things don't go their way and they use bully tactics on buyers too and I personally heard this from the horses mouth too as they seem to think buyers and sellers can't find ways of communicating. It's reasons like this why I think why I or anyone should just sell their houses privately with no corrupt agents getting their beaks involved afterall there are plenty ways of advertising these days not like the old days plus no commision. Shame I couldn't leave -5 stars to be honest.
1/5
GoogleThe agents here are about as useful as a chocolate tea pot. Why I or anyone would sell a house through these clowns I don't know. Communication is none existant and every single one of them seem to have a chip on their shoulder. Very very rude when things don't go their way and they use bully tactics on buyers too and I personally heard this from the horses mouth too as they seem to think buyers and sellers can't find ways of communicating. It's reasons like this why I think why I or anyone should just sell their houses privately with no corrupt agents getting their beaks involved afterall there are plenty ways of advertising these days not like the old days plus no commision. Shame I couldn't leave -5 stars to be honest.
1/5
GoogleI wanted the details for a property I had seen on rightmove on February 2nd 2015. It is now February 24th and they are still not available. When I ring I'm told they are busy but details will appear when the backlog has been dealt with. I rang a different office about another property they had put on rightmove a week earlier and was told it would be another week before they went to measure up and a few days after that before they would be available. On the good side they will arrange a viewing so you can measure up yourself.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Paul Carr's Walmley office has 113 reviews across 1 platform: 113 on Google.
Paul Carr Walmley is rated 4.2 out of 5 across all 113 reviews, and 4.2 out of 5 on Google from 113 reviews.
Paul Carr Walmley, 32 Walmley Road, B76 1QN.
