Every review we hold for the Wallsend office, from every platform, shown as written. First names only.
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5/5
GoogleAll the staff were accommodating and all very experienced;
Mrs Sarah Nixon went the extra mile for us on every step to help us buy the property.
We definitely wouldn't be able to do this without them, and we are so grateful for their assistance, patience, expertise, and guidance.
We extend our heartfelt thanks to the entire staff, Gail, Sarah Smith, Chloe and Gemma, and Sarah Nixon, for their invaluable contributions and for being kind to us whenever we called them. Calls back and forward, email exchanges.
Call the property owner and call us back to exchange the information. Thank you very much again.
Fernando Β· 7 June 2024
Agent replied Β· 21 June 2024
Thank you so much for your lovely feedback Fernando and for the lovely gifts and card. We are delighted that you have now completed on a property that has been in your sights for many years and we hope you and Joana are very happy there.
Sarah Nixon
Branch Manager
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1/5
GoogleTwo years ago, I had a very positive first impression of Your Move Wallsend. Unfortunately, contrary to my initial belief, my experience over the past year and a half has been extremely disappointing.
As both a landlord and later as a seller, I faced ongoing issues, unexpected and continuous charges, and a general lack of transparency. The service quality declined significantly, and I felt let down on multiple occasions. What started as a promising professional relationship turned into a very frustrating experience.
Based on my long-term experience, I would not recommend Your Move to anyone.
Zoltan Β· 16 January 2026
Agent replied Β· 26 August 2024
Thank you very much for taking the time to share your experience with our team and for instructing Your Move to act for you.
Sarah Nixon
Branch Manager
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5/5
GoogleI recently had the pleasure of working with Your Move Wallsend to purchase my first home, and I couldn't be happier with the experience. From start to finish, Sarah Nixon and her team, including Gail, Chloe, and Sarah Smith, demonstrated professionalism, expertise, and genuine care.
Sarah Nixon, in particular, guided me through every step of the process, patiently answering all my questions and addressing any concerns that arose. Sarah's dedication to ensuring a smooth and seamless transaction was evident in every interaction.
I cannot recommend them highly enough to anyone in search of a reliable, trustworthy estate agent.
Jake Β· 22 May 2024
Agent replied Β· 21 June 2024
Thank you so much for your recommendation and lovely review Jake, you have been a pleasure to deal with and we wish you many years of happiness in your new home
Sarah Nixon
Branch Manager
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5/5
GoogleYour Move Wallsend from start to finish were excellent. Sarah Smith first came out to value our property and she was so lovely! Thank you for getting the ball rolling Sarah! I believe Chloe arranged and carried out the viewings so thank you to Chloe for that aspect! We mainly dealt with Sarah Nixon who was really friendly, quick at replying and professional. We also shared a love for dogβs with both Sarahβs and anyone who loves dogβs as much as we do is worthy of our business! Would 100% use again. THANK YOU to you all! Jill and Nicci. π‘πΎπ
Jill Β· 22 May 2024
Agent replied Β· 21 June 2024
Thank you so much for your lovely review Jill you've been an absolute pleasure to work with. Wishing you Nicci, Pancake and Luna many years of happiness in your lovely new home π‘
Best Wishes
Sarah Nixon
Branch Manager
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5/5
GoogleSarah, Chloe, Jess, Harry and Jessica (your move team at Wallsend branch)
We really have appreciated all there hard work and time they have took personally on helping us with buying our new home. Each of them have went above and beyond in making this process a easy and pleasurable one.
They are a brilliant team and would recommend your move to anyone in the future. Thanks so much always x
Lee Β· 16 March 2026
Agent replied Β· 16 April 2026
Happy Completion Day!!
Thank you so much for your kind words and lovely gifts and card that you dropped in which was very much appreciated. We hope you are very happy in your lovely new home
Sarah Nixon
Branch Manager
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5/5
GoogleWhat can I say about the wonderful staff at your move Wallsend. From the point of putting my house up for sale with your move. The help and support from start to completion was amazing .Every member of staff from Sarah,Chloe,Jess,The wonderful Kay who at every time I had a problem with not understanding messages was always there to help ne and believe me she helped me a lot.To Harry and Jessica.
Made the sale of my house so easy for me.
I cannot praise them enough fir the friendliness and care and compassion they showed me was truly wonderful.
Thanks to Sarah and her team I am now settled and very happy in my new home.
So once again a wonderful team all exceptional staff.
From One happy Kath Walsh.x
Kath Β· 26 July 2025
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5/5
GoogleI recently worked with Gail Lewicki, the Letting Manager at Yourmove, regarding renting a bungalow in Wallsend. Right from the start, I found Gail to be very knowledgeable and responsive, Chole Murphy keeping me informed at every stage. I explained the urgency of my situation since the current tenant was due to vacate within three weeks.
Gail provided invaluable guidance, suggesting we start marketing the property just one week before the tenant's departure, ensuring a smooth transition between tenancies. Her expertise in the local market was clear as she accurately assessed the rental value of the bungalow and showed a deep understanding of rental legislation, which she followed diligently throughout the process.
Furthermore, Gail's attention to detail was exceptional. Sarah Smith took great photographs and provided a comprehensive floor plan, showcasing the property in its best light. This proactive approach undoubtedly helped attract suitable tenants efficiently.
Sarah Nixon oversees this branch to the highest standards and has a great team. Overall, I was thoroughly impressed with Gail's professionalism, expertise, and commitment to delivering outstanding service. I wouldn't hesitate to recommend her services to fellow landlords looking for a reliable and knowledgeable partner in property management.
Sanjit
Sanjit Β· 22 April 2024
Agent replied Β· 21 June 2024
Thank you so much for your lovely review Sanjit. We are delighted that we have found suitable tenants for your property within the timeframes given. I am fortunate to have an experienced team behind me and they were all touched by your kind comments.
We look forwards to working with you in the future
Kind Regards
Sarah Nixon
Branch Manager
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5/5
GoogleYour Move in Wallsend are the best estate agents I have ever used! I have just sold my flat through them and all of the team were lovely and helpful. Iβd like to say a huge thank you to Sarah Nixon who was with me from start to finish. She was constantly chasing things up and keeping me informed all the way as well as reassuring me when it looked like at one point it was going to fall through. Would 100% recommend. Thanks again!
Liam Β· 22 April 2024
Agent replied Β· 21 June 2024
Thank you for your recommendation Liam and fantastic review. You were a proactive seller which no doubt helped secure completion.
Sarah Nixon
Branch Manager
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5/5
GoogleI just wanted to say a massive thank you to Gail, Sarah, Sarah S, Amy, Ashley and Chloe for all of their hard work. Me and my friend are current renting a property and the process was so easy and extremely quick. We managed to get the keys quickly and were moved in straight away. The communication from the team was incredible and we were always updated with every step of the process. The whole team are very professional, polite and kind so I recommend anyone who wants to buy/rent definitely go with your move.
Lily Β· 22 April 2024
Agent replied Β· 21 June 2024
On behalf of the whole team we would like to thank you for your kind comments Lily. We hope you are very happy in your new home
Sarah Nixon
Branch Manager
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5/5
GoogleGreat service from start to finish. Knowledgeable staff who helped guide us through our first sale and purchase. Sarah knew the market and was spot on with her valuation and how to advertise the property in the best light, Chloe and Gail were lovely for all of our adhoc queries and Sarah*N guided us throughout the rest of the sale and purchase once we found our new place. Lovely team and canβt recommend enough
Lynsey Β· 27 July 2024
Agent replied Β· 26 August 2024
Thank you so much for your recommendation Lynsey, enjoy your lovely new home and thank you for instructing Your Move to act for you
Best Wishes
Sarah Nixon
Branch Manager
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5/5
GoogleWe used this Estate agents and completed our purchase in June and I cannot speak highly enough of the whole team. Sarah Nixon who we were dealing with was always available, helpful and attentive. They made the whole process stress free and easy. Also a special mention to Sarah, Gail and Chloe who were always available to help us with any queries and information. I would definitely recommend using as they were excellent!!
James Β· 5 August 2024
Agent replied Β· 26 August 2024
On behalf of my team we would like to thank you so much for your lovely review and kind words James. Wishing you many years of happiness in your new home
Sarah Nixon
Branch Manager
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5/5
GoogleWe had an excellent experience of the auction process via Your Move. The team - Sarah Nixon, Gail, Sarah and Chloe kept us up to date with progress throughout. They did what was discussed at our initial meeting and called us regularly. In fact we have been able to complete the selling process earlier than was estimated. I would highly recommend the team at Your Move and would definitely use the auction route again. Well Done π
Karen Β· 22 May 2024
Agent replied Β· 21 June 2024
Thank you so much for taking the time to share your experience not only with my team but with the auction process Karen. We're delighted that the process has been smooth and you've agreed completion within a short timeframe.
Sarah Nixon
Branch Manager
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5/5
GoogleWhat a journey we have been on selling our family home π‘. Lots of ups and downs but by my side every step of the way we're the staff to your move Wallsend. It Started with Sarah Smith who visited our home and was lovely from the second we met making me feel at ease and answering all questions she made the process of placing our home on the market very easy. Then onto another Sarah, Sarah Thomas (now nixon) has kept me informed every step of the way she always responds to my calls and emails . They are both amazing at their jobs and really Care.
Thank you so much Dayna
Dayna Β· 23 March 2024
Agent replied Β· 21 June 2024
Dear Dayna,
We are truly touched by your review. Your satisfaction is what drives us and itβs wonderful to hear about your positive journey with our team at Your Move Wallsend. Thank you for your kind words and for taking the time to share your experiences.
Sarah Nixon
Branch Manager
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5/5
GoogleWe have just completed on our purchase which was sold through Your Move Wallsend and we dealt with Sarah directly. She was fantastic at chasing the sellers for things and keeping us updated regularly. Sarah made an exceptionally stressful and uncertain few months so much more bearable and we canβt thank her enough for all her help. Weβd absolutely recommend Your Move Wallsend to anyone looking to buy or sell!
Rachel Β· 5 August 2024
Agent replied Β· 26 August 2024
Thank you so much Rachel for your glowing review, I'm so delighted that I was able to help and we're excited to see the renovation updates
Best Wishes
Sarah Nixon
Branch Manager
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5/5
GoogleIβm so glad that I had the fortune to purchase my property through Your Move Wallsend. In what has been a very stressful and frustrating process, the staff at Wallsend were unfailingly supportive and helpful. Iβm not sure how I would have gotten through it without their support and advice. Iβd like to thank all the staff who helped me through the process, Kay, Jessica, Chloe, Sarah, Harry and Jess R. Thanks so much!
Jack Β· 2 August 2025
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5/5
GoogleAs a landlord i would like to thank Gail & all the office staff involved at the Wallsend branch with finding a tenant.
The office work ethic has been outstanding on every aspect from start to finish arranging tenant visits to phone calls & emails to signing the final contract.
The letting process has been clear & honest throughout.
I would recommend Your Move without hesitation.
Kind regards
Mr P Miller
Paul Β· 31 May 2024
Agent replied Β· 21 June 2024
Great to get feedback from our landlords Paul, we so appreciate you taking the time to share your experience with our team and lettings manager Gail. We are all delighted you've been happy with the service
Thank you once again for instructing Your Move to act for you
Sarah Nixon
Branch Manager
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5/5
GoogleThank you so much to Sarah and her amazing team (chloe, jessica, harry & jess) for holding my hand during the recent sale of our home!!
Mary Β· 16 December 2025
Agent replied Β· 16 April 2026
Thank you for taking the time to share your feedback it's very much appreciated and we are delighted that we were able to help β¦ More
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5/5
GoogleRecently moved into a rental property at Your Move and would like to thank all the staff for the speedy process as well as their customer service. Special thanks to Gail and Chloe who were attentive with phone calls and emails and were very welcoming and friendly. Thank you to all the team at Your Move! (Gail, Sarah, Sarah S, Chloe and Jess)
Elle Β· 24 September 2024
Agent replied Β· 24 October 2024
Thank you so much Ellie for lovely review, we hope the move went well and you are soon settled into your new home
Sarah Nixon
Branch Manager
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5/5
GoogleFollowing a family bereavement we had to sell a property. There were some difficult issues relating to neighbours. The Your Move Team could not have been more helpful and persevered through some challenging situations.
We opted to use the online auction service and this worked very well. The in-house team including Medway Law were excellent and kept us supported and informed the whole time.
We have greatly appreciated all the help they provided and are happy to recommend them to others.
Simon Β· 25 October 2023
Agent replied Β· 21 June 2024
Thank you so much for your review Simon, you have been a pleasure to work with and I'm delighted that the process went smoothly via auction.
Best Wishes to you and the family
Sarah Thomas
Branch Manager
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5/5
GoogleRented out my house, never done it before - Gail did a fantastic job and her team are brilliant!!!
So, my wife and I needed to move away for work and we were a bit worried about keeping the mortgage going by ourselves so we contacted Yourmove.
Gail came to our house to scope out the options and give us all the details. She left us to think it over and after a week we knew what we were going to do:
Fully Managed, unfurnished and rent insurance all giving us peace of mind.
The team took us through the landlord responsibilities and gave us some options for local contractors, but also allowed us to go find our own.
Iβve engaged a national company, but left feeling like I have a personal service by local experts who understand my concerns, priorities and preferences. Itβs a tough decision to let your home go to be rented, so itβs important to have someone hold your hand and have that peace of mind, they have your best interest at heart. I get the impression they look after tenants too and this is also very important. Iβve left a home in good hands, with a brand new gas boiler and heating system to keep the tenants safe and warm this coming winter.
Iβm very sure Iβll be coming back to this property in a couple years and Gail and her team are the ones to help me. If youβre first time renters I hope you found this helpful.
Best regards to Gail Lewicki, Amy Dowell and Andrew Rowe
Kenneth Β· 25 September 2023
Agent replied Β· 21 June 2024
Dear Kenneth,
Thank you for your comprehensive review of the service you have received. We know it was a huge decision for you to rent the property out and we are pleased that you and your wife have instructed Your Move to act for you. You have been a pleasure to work with you, we are always on hand throughout the process to answer any queries you may have.
Gail Lewicki
Lettings Manager
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5/5
GoogleGail and the team are amazing. Always ready to support in any way that they can. They go above and beyond to ensure everything runs smoothly and you can get on with everything else knowing your interests are in good hands. Gail and the team are always on hand to offer advice and guidance as necessary.
Admittedly, not the cheapest out there but you definitely get what you pay for.
I have just renewed my agreement with Gail and the team and, if it continues in this stead, I will not hesitate to do so again.
Greg Β· 25 September 2023
Agent replied Β· 21 June 2024
Dear Greg,
Thank you so much for your lovely review of the service from Gail and the team at Your Move Wallsend. We were delighted to have helped you find suitable tenants after you purchased the properties from Your Move and hope to serve you for many years to come
Sarah Thomas
Branch Manager
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5/5
GoogleGreat experience finding my new flat to rent with Your Move Wallsend. Gail was incredibly helpful and fast-acting to ensure that I could pick up my keys first thing. The rest of the team were also very helpful throughout the process, having dealt with Sarah, Sarah S, Chloe and Gemma. Everyone was quick to respond and made the whole process really straightforward and stress-free. Would highly recommend.
Julian Β· 22 May 2024
Agent replied Β· 21 June 2024
Thank you so much for taking the time to write a review of our services Julian. On behalf of our team we would like to wish you well in your new home π‘
Gail Lewicki
Lettings Manager
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5/5
GoogleThe staff are super helpful and friendly, always keep you up to date with how things are progressing, they will go above and beyond to chase queries and give unbiased advice when requested. Sarah made sure to provide us constant updates and we never had to chase a response on any questions we had.
Callum Β· 10 December 2024
Agent replied Β· 24 December 2024
Dear Callum and Amelia,
Thank you for taking the time to share your experience while buying your new home. We hope your move goes smoothly and you both enjoy your first Christmas in your lovely new house.
Best Wishes
Sarah Nixon - Branch Manager
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5/5
GoogleI use Your Move Lettings agency to manage my BTL. Kerry Hymers has been incredibly helpful over the years and is now helping me set up my next BTL. Many thanks.
Andy Β· 9 September 2025
Agent replied Β· 9 October 2025
Thank you so much for your review Andy, we are delighted to hear that the support from Kerry has been a great support to you and we thank you for your continued custom
Gail Lewicki
Head of Property Management
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