Every review we hold for the Wallasey office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEdit: 06/08/2025 - a further comment as we have just moved house again, and used Harper & Woods for the second time to sell our house. The team were again excellent throughout the process, with great communication. A special shout out to Karen who was brilliant! We're hoping not to move again, but if we did, we would definitely use Harper & Woods.
Original post from 2022: Andrew and team were fantastic from beginning to end of our rather complicated move, from finding us a buyer in three days to supporting us through the ups and downs of our eventual purchase. The team are all very friendly and professional and kept me up to date at all stages. Highly recommended.
Jane · 25 August 2025
Agent replied · 5 July 2023
Thank you so much for your kind words Jane. It’s been an absolute pleasure working with you and we wish you all the very best for the future 😊 …
★★★★★ 1/5
GoogleNever use their services been trying to get a house for rent for couple weeks now we was told they wanted our pay slips and home owner grantor and credit check and £190£ holding deposit after providing them all they wanted on the good lord website they have on the website it shown we have done everything they needed after two weeks of wait they got back to us we haven’t provided them anything and my bank can’t confirm that I make enough money and our grantors haven’t filled our forms but clearly they did fill all the forms the home owner grantor filled all the forms they asked for after that I emailed them again and agin no reply so i had to call and asked for money back they emailed me back saying the same stupid stuff so I send them bank statements for 4 months that I make enough to rent and home owner grantor refilled the forms and I asked multiple times how many grantors I need they never replied I emailed them multiple times what do I need no reply today I got email that I won’t get money back and times been up stupid people it’s not even about the money it’s about wasting my time and energy. Money went to bin and time and energy with no good results stupid company TIME WASTER !
Talha · 22 March 2026
★★★★★ 5/5
GoogleHighly recommend the overall excellent service provided by Harper & Woods
Recently sold a house using Harper & Woods - Wallasey The complete team were professional and informative in everything they done.
Chris who was involved initially carried out everything to a high standard .This was then carried on by Karen . She arranged multiple viewings , kept us up to date on offers and clearly communicated with us if there any queries Thank you Karen you were extremely helpful during this period bearing in mind that I did not live in England.
Mena · 25 February 2026
★★★★★ 5/5
GoogleBuying a property can be stressful however this process was certainly helped along by the people at Harper & Woods. Firstly the lovely Justin showed us around the property and shared his knowledge of the local area. Justin was back at the property to allow us access to measure up for sofas and decide on colour schemes. His own views were invaluable. The time to completion was longer than I anticipated however Karen became my counsellor when ringing for an update. She was exceptional in her role acting between the seller, solicitors and myself. I would not hesitate in recommending these agents. Many thanks for all your help and assistance.
Beverly · 25 February 2026
★★★★★ 5/5
GoogleWe recently purchased a house through Harper and Woods, and I cannot recommend them highly enough. The entire process was seamless, thanks to their professional and attentive team.
Justin, who facilitated viewings, was incredibly helpful, friendly and is exceptional at conducting views and remembering faces. Chris, from the office staff, kept us well-informed and ensured that all our paperwork was processed efficiently, Chris was very helpful providing information checking with the vendor and the vendors solicitor. Andy was brilliant and went above and beyond to ensure the sale completed in a timely manner.
The team at Harper and Woods truly made what can often be a stressful experience feel straightforward and stress-free. Their expertise, communication, and dedication were second to none. I would not hesitate to use their services again or recommend them to anyone looking to buy or sell a residential property.
Tom · 25 March 2025
Agent replied · 25 March 2026
Many thanks for your kind words, it’s been an absolute pleasure for sure. Take care
★★★★★ 5/5
GoogleSince the 1st point of contact with Andy right to the completion and exchange date. whom I was been looked after by Karen .
say looked after she was unbelievable.
the sale was very difficult due to circumstances not related to H&W
but Karen was so on the ball and when she wasnt it the other staff Chris nothing a problem.
im not planning moving again in this lifetime but if my friends and family was . id make sure they used these
Mark x
Mark · 9 January 2026
★★★★★ 5/5
GoogleI recently had an appointment canceled without prior notice, which happened to fall on my birthday. However, as an apology for the oversight, I received a thoughtful box of chocolates along with birthday wishes from the team. The gesture was greatly appreciated.
During my subsequent interaction, the representative was not only very polite but also demonstrated extensive knowledge about property and the legal aspects of owning it. He was incredibly helpful throughout the process, and his professionalism made up for the initial inconvenience. Overall, a much-improved experience, which I would recommend.
Thank you
Jan Salanowski
Jan · 2 October 2024
Agent replied · 23 October 2024
Thank you so much for your kind words, very much appreciated for sure.
★★★★★ 5/5
GoogleHarper and Woods sales department were excellent during our house purchase.
We were slightly wary as we had a poor time with their rental department years ago but the team in sales were top class, they went above and beyond to respond to email and phone queries, and chased the sellers solicitors relentlessly to get our sale across the finish line.
Special thanks to Karen, Chris and Emily who dealt with everything we needed.
We would certainly look to sell with them in the future should we decide to!
James · 25 October 2025
★★★★★ 5/5
GoogleI can highly recommend Harper&Woods as they are very genuine and very responsive. Special mention to Karen, sales progression who has been a star. Always replies to enquiries immediately and is reliable. Selling a house is very stressful and Harper&Woods have made the process a lot easier. Highly recommend them and I will definitely use them again in the future.
Sonia · 8 April 2026
★★★★★ 5/5
GoogleHighly reccommend Harper and Woods for their professional and friendly advice. We sold both of our properties and bought through them too and cant thank the team enough. Special shout out to Andrew, Chris, Emily, Karen and Justin for all of your support and hard work co ordinating all of our properties getting them over the line.
Laura · 1 April 2026
★★★★★ 5/5
GoogleJust want to shout out Emily who was a pleasure to deal with I have now had an offer accepted on another property but would really recommend this agency and particularly Emily for any buyers. Super responsive and professional. Justin is also a great viewing consultant very honest and not pushy / salesly.
Bunny · 20 April 2026
★★★★★ 5/5
GoogleFrom the word go Harper & Woods delivered, the team provided outstanding service every step of the way, starting with Andrew and his wealth of experience and knowledge. Chris was very patient answering my questions, he genuinely cared that we achieved the best offer for our house. Karen took charge once the sale was agreed, chasing up the solicitors making sure the process was as smooth as possible. Couldn’t thank them enough.
J · 25 October 2025
★★★★★ 5/5
GoogleI bought my property from Harper and Woods a few years ago so it was an easy decision to sell with them, their customer service was amazing and priced competitively. I had Karen from the sales progression team overseeing my sale and she has been a god send, this was my first sale, she had all the answers, was always in the loop on where the sale was upto - chasing whatever was needed to ensure a quick and smooth sale. The team at Harper and Woods have all been brilliant from start to finish, I'd also like to thank Chris and Emily for everything they did to help with my sale, everyone was so proactive and that went such a long way with me. Would highly recommend!!
Lois · 25 June 2025
★★★★★ 5/5
GoogleI recently bought a maisonette sold through Harper and Woods. From the start, Andrew and Karen were incredibly personable and helpful - answering emails and calls really promptly and helping us navigate the process as first time buyers. Thanks to solicitors it was a long process but Harper and Woods supported throughout and helped me chase solicitors etc. Highly recommend. With thanks to Andrew and Karen!
Eleanor · 27 October 2024
Agent replied · 10 November 2024
Thank you so much for your kind words. We wish you the very best in your new home 💙 …
★★★★★ 5/5
GoogleEveryone here made the process of buying my first house not so stressful 😂 everybody was friendly and answered questions in timely manner and was very helpful. I dealt with Karen in the sales progression and she was very nice. Justin showed us around the house and was absolutely brilliant he gave us ideas for the house and just a really nice person to show us round. I appreciate everyone's help here
Kelly · 25 August 2025
★★★★★ 5/5
GoogleI cant thank Harper and Woods for all their help and advice when selling my property. The sale was lengthy but due to no fault of their own. The communication was second to none especially from Karen. What a lovely woman. Andrew is so knowledgeable the help and advice he has given before during and afterwards in relation to another property nothing is to much trouble for him. I wouldn't use any other agent in area. Thankyou so much 5⭐️
Ashleigh · 25 May 2025
★★★★★ 5/5
GoogleI was very impressed with the service afforded to me during the purchase of my recent property. I have experience of working with them before when I previously sold a property and I have found them to be extremely professional. I would especially like to thank Karen for her expertise, her knowledge during the process and for her efficiency in responding quickly to any of my issues and providing me with clear instruction to resolve them. I can only say I would highly recommend using Harper & Woods.
Angela · 25 May 2025
★★★★★ 5/5
GoogleSecond time Harper & Woods have sold a property for us and I can’t recommend them highly enough, the whole team were so amazing.
This last sale has been so challenging but the team were there to guide and support us through the process.
Karen in sales progression deserves a special mention, she was so patient and really supported me when things weren’t going smoothly.
The communication was first class, my phone calls and emails were answered really quickly, which is so important during this stressful time.
So a big thank you to Andrew, Chris, Karen and the rest of the team.
You’ll be in safe hands if you use this agency and they don’t charge the earth either!
Lenny · 25 April 2025
★★★★★ 5/5
GoogleSold my property with harper and woods, what an amazing team always kept me in the loop. Smooth sale after a long wait through probate. Would highly recommend selling your property through harper and woods. I just want to say a huge thank you to Karen, you have been amazing especially through this difficult time for me. The whole team are so lovely. I can’t thank you all enough😊
Liam · 25 August 2025
★★★★★ 5/5
GoogleAs first time buyers, we found the properties on Harper and Woods are a much nicer quality of property compared to some other estate agents. Once we had our offer accepted, Karen was absolutely brilliant. A real advocate for managing any queries or questions. We had some delays due to the sellers further along the chain, and Karen worked really hard to get us our completion date. All we can say is thank you, we love our new home and are so grateful that you played a big part in helping us get to the finish line. Plus we really appreciated Andrew’s call on the completion date to make sure everything was going smoothly. We feel that Harper and Woods is a very compassionate and empathetic agents which is not the first thing you tend to think about estate agents. Thank you Harper and Woods!
Olivia · 16 April 2025
★★★★★ 5/5
GoogleThanks for all your help in securing my beautiful flat.
The whole team were extremely fast and very helpful in answering all my emails.
They went out of their way to help me when I thought my little chihuahua was going to stop me from getting the property but with their help, it didn’t.
Excellent agents and would highly recommend to anyone.
Special thanks to Rachael, Mel and Nicky.
Thanks again ❤️
Annie · 25 June 2025
★★★★★ 5/5
GoogleFantastic service from start to finish. Justin was amazing showing us round multiple houses until we finally found the one. From then on Chris and Karen in the office made the process as stress free as it could be. There was clear communication through out the sale which made it much easier. Thank you all!
Suzie · 6 December 2024
Agent replied · 8 December 2024
Many thanks for your kind words Suzie and we hope you enjoy your new home 💙 …
★★★★★ 5/5
GoogleWonderful experience of selling my house with harper and woods highly recommend them! Best decision going with them we had plenty of views all arranged at our convenience afterwards clear feedback sent from H&W by email. Sold house quickly great communication from start to finish. Chris and Karen were amazing and very good rate compared to other estate agents. Thank you to the whole team flexible and a very personal approach couldn’t do enough for us!
Diane · 25 April 2025
★★★★★ 5/5
GoogleThe staff were always helpful friendly & accommodating throughout the whole process. In particular Justin was great when he showed us around the property we purchased on two occasions. Emily was also helpful whenever we phoned in to ask any questions.
Gail · 18 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.