Every review we hold for the Wallasey office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotWriting as a private renter Avoid avoid avoid
Writing as a private renter. Avoid avoid avoid and do not trust the incompetent (anyone willing off the street will do) staff. Only ever engaged with this outfit due to them having the landlord of a property we wanted on their books.
As soon as extortionate upfront fees were paid (pre 2019 fees), they were not interested whatsoever unless their useless staff or computer system decided (wrongly, two days early - every month) that we were overdue with the rent.
For years, they acknowledged then ignored every issue we raised be it damp, poor condition of house, thermostat/boiler, doors, updating tenancy agreement, and more.
I’m guessing the management fee paying property owner knew nothing of these problems.
After paying ~32k of rent, not a payment missed. They/landlord decided to give us a 2 months no fault section 21, slimy Bradshaw F & L staff told lies (and were found out) about letters being served when they were not, then had the audacity to say we didn’t deserve all of our deposit back because the entire property needed professionally cleaning (it did not).
Ri · 2 October 2019
★★★★★ 5/5
GoogleGood at keeping you up to date with property
Pam · 16 April 2024
Agent replied · 12 June 2024
Hello,
Thank you for leaving us a fantastic 5 star review! It's great to read that the … More
★★★★★ 5/5
GoogleWhat can I say? These ladies, at the Moreton office were spot on! Every time I needed to know something they were so full of information and so helpful. We would recommend Bradshaw to anyone. Thank you to them all! 😊😊👍👍 …
Heather · 13 June 2020
Agent replied · 12 June 2024
Hi Heather, Thank you for leaving a review for our Moreton office. I am so glad to hear how pleased you are with the service you received and for your recommendation! Kind regards, Ashleigh
★★★★★ 5/5
GoogleVery impressed - not sold a house for over 30 years so felt a bit nervous, but BFL at the Moreton branch were just amazing. Very quick to respond and action things and very friendly and approachable and organised. I would recommend them without hesitation
Gill · 14 June 2018
Agent replied · 12 June 2024
Hi Gill. Many thanks for taking the time to leave us your feedback. The team are really focused on service, so a client recommendation is about the highest praise they could receive. I'm glad we were able to assist you with your sale. All the best, Kate.
★★★★★ 1/5
Googleterrible site i cant see anything. I found three bungalows live,
But your website doesn't have it.
Malgorzata · 13 June 2023
Agent replied · 12 June 2024
Hi there,
Thank you for your feedback. I can understand how frustrating it is when you can't find what you are looking for, unfortunately we were experiencing technical difficulties with our website on this day, I am sorry for any inconvenience this caused.
Thanks,
Lillie
★★★★★ 5/5
GoogleAbsolutely thrilled with the service and help from Bradshaw the staff were so helpful and friendly had a few little set backs but they helped me get things sorted.could not have asked for better. Will definitely recommend. Thanks for everything.
Carol · 14 June 2019
Agent replied · 12 June 2024
Hi Carol, Thank you for taking the time to leave a review. I am glad to hear that you are pleased with the service you received from our team and for your recommendation of our services to others. Kind regards, Ashleigh
★★★★★ 4/5
GoogleExcellent helpful customer service from all staff, especially a lady named Emma who went above & beyond. Very good communication & excellent listening skills from Emma throughout the five month selling & buying process with a chain of 4 people.
JAYNE · 14 June 2019
Agent replied · 12 June 2024
Hi Jayne, Thank you very much for taking the time to leave a review. I am glad to hear that you are pleased with the service you received from our team and I will ensure that your kind words are passed across to Emma and the team. Kind regards, Ashleigh
★★★★★ 4/5
GoogleVery knowledgeable and friendly staff. Didn't find a property through BFL but it wasn't for the want of trying.
Sandra · 13 June 2022
Agent replied · 12 June 2024
Hello Ms. Roth,
Thank you for taking the take to leave a review!
I'm delighted to hear you were pleased with the service provided by Sam and her team!
If you need anything in the future, don't hesitate to get in touch!
Kind Regards,
Lillie
Bradshaw Farnham & Lea Wirral Estate Agents
★★★★★ 5/5
GoogleLouise worked tirelessly to see this sale over the line, and we are grateful for all he hard work.
Thank you.PositiveQuality
Paul · 28 August 2021
Agent replied · 12 June 2024
Hello Mr. Housden,
Thank you for leaving a five-star review for Bradshaw Farnham & Lea Moreton, Samantha and Louise will be absolutely thrilled to see your kind words of praise.
If there is anything else that we can help you with, please don't hesitate to get in touch!
Kind regards,
Ashleigh
Bradshaw Farnham & Lea Wirral Estate Agents
★★★★★ 4/5
GoogleFriendly, helpful staff. Conveniently located.
Sara · 13 June 2023
Agent replied · 12 June 2024
Hi there,
Thank you so much for leaving your feedback! It is great to read of how friendly and helpful the team have been.
If you need anything at all, please don't hesitate to be in touch.
Kind regards,
Lillie
Bradshaw Farnham & Lea
Wirral Estate Agents
★★★★★ 5/5
GoogleGood estate agent’s friendly staff
Donna · 13 June 2023
Agent replied · 12 June 2024
Hello Ms. Madden,
Thank you for taking the time to leave your five-star review for our Moreton team at Bradshaw Farnham & Lea. It is wonderful to hear of our service and our friendly team.
If you need anything else at all, please don't hesitate to be in touch.
Kind regards,
Lillie
Bradshaw Farnham & Lea
Wirral estate agents
★★★★★ 5/5
GoogleVery good service, would highly recommend, the team helped us every step of the way with our move.
Julie · 13 June 2021
Agent replied · 12 June 2024
Hi Julie,
Thank you for sharing your review of our Moreton branch with us, we love nothing more than seeing those five stars!
It's great to see how you would highly recommend Sam and the team to other Wirral residents thinking of selling or buying their home, we really do appreciate it.
If there is anything else that we can help you with in the future, please don't hesitate to get in touch! On behalf of all at Bradshaw Farnham & Lea, I wish you all the best in your new home!
Kind regards,
Ashleigh
Bradshaw Farnham & Lea Wirral Estate Agents
★★★★★ 5/5
GoogleThe team were helpful and patient throughout. They kept us in the loop with a very speedy purchase. Thanks for your help
Jonathan · 13 June 2020
Agent replied · 12 June 2024
Hi Jonathan, thank you for leaving a review! I am glad to see that you are pleased with the service that you received from the team. Kind regards, Ashleigh
★★★★★ 5/5
GoogleThe team were helpful and patient throughout. They kept us in the loop with a very speedy purchase. Thanks for your help
Jonny · 10 December 2019
Agent replied · 8 December 2024
Hi Jonathan, thank you for leaving a review! I am glad to see that you are pleased with the service that you received from the team. Kind regards, Ashleigh
★★★★★ 5/5
TrustpilotRecently sold a property under…
Recently sold a property under difficult circumstances and the branch (Heswall) couldn’t have been more accommodating. Dan, our sales progressor, joined the branch after the house went on the market, but he still pushed and advocated for both parties
Beth · 22 January 2022
★★★★★ 1/5
GoogleTerrible experience . Agents blatantly lied, wasted my time and didn't even say sorry about it !
Levi · 14 June 2018
Agent replied · 12 June 2024
Hi Levi Thanks for taking the time to leave us your review. I'm sorry to hear you don't feel you've had a good experience in your dealings with us. We take all customer feedback, both positive and negative, very seriously and I'd like to be able to understand in a bit more detail the circumstances around your experience. Please can you email me at k.smith@venmores.co.uk with some further information such as the property address and some contact details for yourself, as we've not been able to locate you on our system from your name alone? I'll then be able to look into this matter for you further. Thanks Kate Smith
★★★★★ 5/5
GoogleExcellent service from start to finish, the dialogue between myself and BFL was constant and detailed.
UKCS · 14 June 2017
Agent replied · 12 June 2024
Thank you for leaving us this lovely review!
★★★★★ 5/5
GoogleLouise has made awesome work for us and for that we are very grateful.
Zofia · 14 June 2017
Agent replied · 12 June 2024
Thank you for taking the time to leave us some feedback we really appreciate it!! Wishing you a great day until the next time we meet.
★★★★★ 5/5
GoogleGreat service. As always...
Adam · 14 June 2018
Agent replied · 12 June 2024
Hi Adam, thanks for the feedback! Great to hear you were pleased with the service you received. Anything we can do to help at all in the future, don't hesitate to contact us. All the best!
★★★★★ 5/5
GoogleAmazing help❤️
Becca · 26 March 2026
Agent replied · 16 April 2026
Hi Becca,
Thank you very much for leaving us a 5-star review and feedback!
It is wonderful to hear that we were able to assist you.
Please do get in touch if we can assist you further.
Best wishes,
Amelia
Bradshaw Farnham and Lea
Moreton
★★★★★ 5/5
GoogleAmazing estate agent! They pick up after other incompetent estate agents. Chase up difficult situations and are always understanding.
Sofie · 14 June 2018
★★★★★ 5/5
GoogleIncredible work by bradshaw farnham and lea. The chased everything up quickly and kept me informed at all times.
Adam · 14 June 2017
★★★★★ 4/5
GoogleRating only, no written review.
David · 30 June 2025
Agent replied · 12 June 2024
Hi there Mr. Jackson,
It is so wonderful to read of your kind words of praise for our Moreton team … More
★★★★★ 4/5
GoogleRating only, no written review.
Rafael · 16 April 2024
Agent replied · 12 June 2024
Hello,
Thank you for leaving us a 4 star review! … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
