5/5
Such a superb team. They are so friendly and extremely helpful. They have looked after my family and I for years.
Trusted Agent profile
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1,343 reviews across 2 platforms
10 Bank Street, Castleford, WF10 1HZ, Wakefield WF10 1HZ
William H Brown's Wakefield office at 10 Bank Street is rated 2.4 out of 5 across 1,343 reviews on two platforms, including 169 Google reviews rated 4.4. The 1,174 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
5/5
Such a superb team. They are so friendly and extremely helpful. They have looked after my family and I for years.
2/5
Very slow to respond to requests toβ¦
Very slow to respond to requests to have changes to the tenancy agreement and not interested at all in tenants interests
1/5
Never pickup phone ....Very unprofessional
4/5
Sold my house hassle free
5/5
Thank you luke at the nottingham branchβ¦
Thank you luke at the nottingham branch for helping me and my mum get the house we wanted!! Really appreciated π
1/5
Verd bad service
1/5
Absolute clowns of a company
Absolute clowns of a company! Stay well clear ! Strike all the way
5/5
Really please the way w h brown are handling my sale a special thankyou to the team
1/5
William H Brown estate agents Rainham branch
Avoid this estate agent at all costs.. totally unprofessional from start to finish.. I rest my case!!!
5/5
Lovely customer service keeping us in the loop the best they could!
5/5
Good place, knowledgeable staff
5/5
Excellent service
Excellent service, first class
2/5
Tried looking up a property on theirβ¦
Tried looking up a property on their site and it doesn't even recognise the name of the town! I.wont bother.
1/5
Horrible horrible service
Horrible horrible service! Do not recommend.
1/5
Worst estate agents ever
Worst estate agents ever. All they care about is sales; not their customers. Slowest estate agent in the chain.
5/5
Very proactive, professional and all the staff are very friendly... First class service and would definately use them again!
1/5
Utterly dreadful
Utterly dreadful. Suppose to be moving a tenant in today but William H Brown has failed to get the paperwork sorted out
1/5
Do not use at all
Do not use at all - they are useless !
3/5
Will edit depending on my experience selling my house, however initially they seemed very good
5/5
I find the staff and service theyβ¦
I find the staff and service they provide wonderful. Titans goes over and above to help you.
1/5
Failed to turn up for valuationβ¦
Failed to turn up for valuation appointment, waste of time and energy
1/5
Awful communication
Awful communication. Have to chase for any news. Just an awful organisation. Had to deal with Mildenhall branch, Gwen.
5/5
Great choice in all property needs, great customer service with a personal touch.
1/5
Swaffham branch
Swaffham branch. No feedback. Unprofessional. Unhelpful. No thankyou or contact on completion. Disappointing. Buyer beware.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
William H Brown's Wakefield office has 1,343 reviews across two platforms: 169 on Google, 1,174 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
William H Brown Castleford is rated 2.4 out of 5 across all 1,343 reviews, and 4.4 out of 5 on Google from 169 reviews, checked 9 October 2026.
William H Brown Castleford, 10 Bank Street, Castleford, WF10 1HZ, Wakefield WF10 1HZ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.