Trusted Agent profile · Wakefield

Richard Kendal Normanton and Pontefract reviews in Wakefield

4.7

★★★★★ Excellent

831 reviews across 2 platforms

10 High Street, Normanton, WF6 2AB, Wakefield, WF6 2AB

Richard Kendal's office in Wakefield, at 10 High Street, is rated 4.7 out of 5 across 831 reviews on two platforms.

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4.3 / 5

58

Reviews on Facebook

Business-wide

Trustpilot logo

773

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Wakefield office, from every platform, shown as written. First names only.

5/5

Trustpilot

Both Amanda and Joanne were fantastic…

Both Amanda and Joanne were fantastic in providing regular updates and for chasing the 3rd party solicitors. Also gave good advice when the offers came in for the property we were selling. Would recommend them anytime.

Afzal · 29 April 2022

Agent replied · 30 October 2024

Thank you for the 5* review

5/5

Trustpilot

World Class Service

I received world class service from Richard Kendall in Ossett. I would particularly like to thank Suzanne as all my queries were dealt with and answered promptly.I would definitely recommend Richard Kendall in Ossett.

R · 24 July 2022

Agent replied · 30 October 2024

Thank you for such a lovely review

5/5

Trustpilot

Very happy with the service

Very happy with the service. Amanda kept us informed and contacted us every week with an update, she even spoke to the solicitor on our behalf. Overall very happy with Richard Kendall and would use again if moving(which we won’t be for a long time😬)

Alison · 22 March 2024

5/5

Trustpilot

Sarah Longdan is brilliant at her job!

I cannot recommend Sarah Longdan enough, her persistent and communication was key for me and the seller, we communicated through Sarah as our solicitors were both non responsive at time, it was frustrating for us as it was taking over 5mths to buying my property. Most emails were replayed straight away, I was never left waiting long. Brilliant service from beginning to nearly end!!

Elaine · 13 October 2022

5/5

Trustpilot

My agent was Sarah she was great

My agent was Sarah she was great . Always kept me well informed , always pleasant and very professional .

Consumer · 10 October 2025

Agent replied · 30 October 2024

Thank you for leaving a review for Sarah at our Normanton office, we really do appreciate it.

5/5

Trustpilot

have recently sold a property with…

I have recently sold a property with Richard Kendall, I would like to thank Mandy Bennett who has done more than her job offering advice and support at a difficult time.Thankyou

Charlotte · 13 November 2022

Agent replied · 30 October 2024

Thank you for taking the time to leave a review

5/5

Trustpilot

Richard Kendalls Ossett Branch

Mandy At Richard Kendalls Ossett Branch dealt with my purchase.. she was on it all the time going above and beyond dealing with things at my selling end as well when Purple Bricks let's me down time and time again. Without her I suspect this whole thing would have fallen through. Highly Highly recommended!

Steven · 26 July 2024

Agent replied · 30 October 2024

Thank you for leaving a review for Mandy. We really do appreciate your comments.

5/5

Trustpilot

Excellent estate agent with friendly…

Excellent estate agent with friendly staff. Sophie was great at keeping us up to date at all times. I would definitely buy/sell through Richard Kendall again.

Abi · 24 April 2023

Agent replied · 30 October 2024

Thank you for the review for Sophie

5/5

Facebook

Friendly, helpful, and professional. Amanda was patient through all my silly questions, incredibly welcoming over the phone, and got me signed up and into my new home as smoothly as I could imagine. Very happy with my experience, and would use again.

Alex · 14 February 2021

Agent replied · 20 March 2026

Thank you so much for taking the time to leave a recommendation for Amanda at our Wakefield office.

5/5

Trustpilot

A big thank you to Karen Marijewko…

A big thank you to Karen Marijewko whose expertise and professionalism helped us through a very stressful time.How refreshing to have someone so understanding and friendly on the end of a phone who will chase things up on your behalf and keep you informed. We wouldn’t be settled in our new home now if it wasn’t t for Karen s help and advise.

Beverley · 21 October 2022

5/5

Trustpilot

Great service

Great service, fast and very efficient. Thank you for all your time and effort to make this run as smooth as it could. A lot of thanks to Leah who was fantastic

Emma · 22 October 2024

5/5

Trustpilot

Professional; friendly, local estate agents

We recently sold our house in the UK before moving to the USA. Donna and Suzy assisted in the process and helped keep the whole thing going and minimised all stress in the house selling process. Our house sold very quickly and Suzy and Donna took care of everything from there to completion. They really pushed at the end as we were due to get on our flight to the USA and needed a prompt close on the house. We didn’t doubt them for a second! And even better, we barely lifted a finger!

Meg · 7 September 2022

Agent replied · 30 October 2024

Thank you for leaving a review

5/5

Trustpilot

Where to start....

Where to start......we have used Richard Kendall for almost 30 years buying and selling 6 different properties over that time. On every occasion we have received the most professional, courteous and friendly service. Our last two dealings were managed by Liz Cooke who is the most delightful and professional person to deal with. We actually requested Liz for our latest sale because we knew we’d be in safe hands, she didn’t disappoint! We hope our next purchase is a Richard Kendall property so that we can be assured it’ll be handled professionally.

Kevin · 7 September 2022

Agent replied · 30 October 2024

Thank you for leaving a review for Liz Cooke.

5/5

Trustpilot

100% Recommend

We recently sold our home through Richard Kendall and had amazing service from start to finish, that I must mention all involved! David valued our property and was so polite, friendly and informative. Andy took beautiful photos and had the vision to show our home to its full potential. And Donna provided excellent service through the sales progression to completion and went the extra mile to, not only keep us in the loop at every stage, but to chase all other parties involved in the onwards chain to speed up the process! We won’t be in a rush to move again but if/when we do, we would absolutely use Richard Kendall again! Thank you all so much!

Natalie · 4 September 2022

Agent replied · 30 October 2024

Thank you for taking the time to leave a review.

5/5

Trustpilot

Ellie is a credit to Richard Kendall

Ellie has been great throughout our 6 month tenancy from start to finish. We made a request in the renewal that required liaising with the leaseholder and the freeholder management, she managed to get it sorted within 2 working days! Communication was excellent, keeping me updated with necessary info and always polite. Credit to Richard Kendall!

Laurence · 5 June 2023

5/5

Trustpilot

From the start of proceedings to…

From the start of proceedings to completion we have had 5* treatment from all the staff. Amanda was an absolute gem keeping us informed as to the progress of our sale, sometimes ringing us daily. Amber helped us all the way through trying to find a suitable property to buy. Golden Wonders all of you.Thanks from Garry and Ann

AnnC · 3 March 2023

5/5

Trustpilot

I would like to thank Karen Marijewko…

I would like to thank Karen Marijewko for all the help with the purchase of my new house. And Liz and Joanne for the sale of my old house. They was very professional and friendly and kept me informed every step of the way. I would highly recommend Richard Kendall to anyone.

Graham · 20 September 2023

5/5

Trustpilot

Mandy was fantastic!

Mandy was fantastic!! Good clear communication throughout the whole process. Questions were also answered promptly. Highly recommended!!

H · 26 November 2023

Agent replied · 30 October 2024

We really do appreciate you taking the time to leave a review for Mandy, thank you

5/5

Trustpilot

We are completing today on our house…

We are completing today on our house purchase. This has taken some time but Karen Marijewko has been wonderful at keeping everyone communicating and the purchase progressing. Thanks Karen for your efficiency.

Sarah · 12 August 2022

Agent replied · 30 October 2024

Thank you for your review

5/5

Facebook

You do wonder why you pay an estate agent all that money when you first put your house on the market. Then you actually sell your house and find out why. When things got difficult Liz went above and beyond speaking to everyone involved in the chain in order to get the sale through. Without her it would never have happened. Many thanks for all your hard work. My only gripe is that they seemed reluctant, at times, to cover viewings when we were unavailable.

Paul · 31 March 2018

5/5

Trustpilot

Great customer services

Great customer services, excellent communication Amy was really great and supportive. I felt I was listened to.the agency followed up issues with electrical appliances

Veronica · 18 May 2023

Agent replied · 30 October 2024

Thank you for leaving Amy at our rental department a review.

4/5

Trustpilot

I can highly recommend Richard Kendall…

I can highly recommend Richard Kendall as an Estate Agent. They kept us up to date,were friendly,reliable and professional. Catherine and Shireen were very supportive in what was a challenging move !

Linda · 5 August 2022

Agent replied · 30 October 2024

Thank you for leaving a review

5/5

Trustpilot

Richard Kendall - Ossett

Lucy was an integral figure who ensured smoother communication and coordination among all parties involved in the chain, including elusive solicitors. I highly recommend Lucy and the team at Richard Kendall in Ossett for their professionalism, expertise, and cohesive communication.

Gemma · 21 May 2024

1/5

Trustpilot

Absolutely shocking service

Absolutely shocking service from Richard Kendall's, we put our house on the market after being valued by Simon Kendall , 3 months later and we have had one viewing, no contact from Richard Kendall's, I have made numerous phone calls to recommend changing photos, sharing it on social media, lowering the price. Its difficult to see why they charge so much when I am the one telling them how to advertise my property.I have now put in notice to withdraw the property and spoke to a rather rude weekend manager who said that I was unable to speak with Simon Kendall as he deals with the letting side of things, funny how he was keen to speak to me when I was considering putting the house up for sale and now he's unavailable for the next 2 weeks!Extremely disappointing service from Richard Kendall's and I would not advise anyone to sell their home with this agent.

Mrs · 24 July 2022

Agent replied · 30 October 2024

We are sorry you have found cause to complain regarding your current service. We have since spoken and we look forward to working with you in the coming weeks. Thank you for your feedback.Richard Kendall Estate Agent

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