Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI couldn’t recommend Taniesha and Samantha at Reeds Rains enough. From start to finish, they were transparent, professional, and incredibly helpful throughout the whole process.
They kept me informed every step of the way, answered every question I had (no matter how small), and made what could have been a stressful experience feel so much easier. Their communication and support were brilliant, and I really appreciated how approachable and reassuring they were.
Thank you both for all your help and for making the process such a positive experience!
Ilisha · 1 August 2026
Agent replied · 22 August 2026
Thank you so much for your wonderful review. We are delighted to hear that Taniesha and Samantha provided such a positive experience and were able to support you throughout the whole process.
We pride ourselves on delivering transparent communication and excellent customer service, so it's fantastic to know that their professionalism, approachability, and dedication helped make everything feel straightforward and stress-free for you.
Your kind words will mean a great deal to both Taniesha and Samantha, and we will be sure to share your feedback with them. Thank you for choosing Reeds Rains, and we wish you every happiness in your new home. If we can assist you again in the future, we would be delighted to help.
Kind regards,
Reeds Rains Wakefield
★★★★★ 5/5
GoogleHaving had a nightmare with a ‘self found’ tenant we decided to use an agent for the next search.and Reeds Rains Wakefield offered the best priced package suitable for our needs. Samantha Russell was our contact and she was fantastic from start to finish, professional, friendly but never pushy, we always felt we were in control but received some solid advice. Claire Evans was also great and between them they secured a tenant for us, completed all checks and paperwork and saw everything through to the end. Seamless! Can’t thank them both enough (🤞🙏🤞 for the rest of the journey)
Mary · 17 November 2025
Agent replied · 16 January 2026
Thank you for the lovely review, Samantha always works hard on behalf of her Landlord's and tenants, striving to offer the best customer service that tailors individual needs. Your word are very much appreciated.
★★★★★ 5/5
GoogleWe had such a positive experience with Samantha throughout our entire tenancy. She was always incredibly helpful, attentive, and personable, making us feel genuinely listened to whenever we had a question or concern.
No issue was ever too much trouble, and she was always quick to respond and happy to help. Her communication was excellent, and it was reassuring to know we had someone who genuinely cared about resolving any problems we encountered.
Thank you, Samantha, for all your support over the years. Your professionalism and kindness made a real difference to our experience, and we wouldn’t hesitate to recommend you.
Laura · 1 August 2026
Agent replied · 22 August 2026
Thank you so much for your lovely review.
It was an absolute pleasure to support you throughout your tenancy, and I truly appreciate you taking the time to share your experience. Knowing that you felt listened to, supported, and well-informed means a great deal to me.
I'm delighted that I was able to help make your tenancy a positive one, and I'm grateful for your kind words about my communication, professionalism, and approach. Building strong relationships with our tenants and ensuring any concerns are resolved as smoothly as possible is always my priority.
Thank you again for your recommendation and for being such wonderful tenants. I wish you all the very best for the future, and please don't hesitate to get in touch if we can assist you again.
Kind regards,
Samantha
★★★★★ 5/5
GoogleWe were 1st time landlords having to rent out my mother’s house. Samantha and all of the Reeds Rains team were very professional and efficient throughout the whole process. Samantha helped us to prepare the house with excellent advice and direction.
She presented and marketed the house excellently, screened the renters and gave us a good shortlist to choose from. Having selected our tenant, they have managed the process from selection to the tenant moving in very well and very swiftly.
As 1st time landlords, we had lots of questions especially regarding the changes to rental legislation - everything was answered promptly and clearly. I would highly recommend Reeds Rains Wakefield, and Samantha Russell particularly.
Mark · 1 August 2026
Agent replied · 22 August 2026
Thank you so much for taking the time to leave such a detailed review.
It was an absolute pleasure for Samantha and the team to assist you with letting your property, especially as first-time landlords. We understand that the process can feel daunting, particularly with the ongoing changes in rental legislation, so we're delighted to hear that Samantha's advice, guidance and communication helped make everything clear and straightforward.
We're also pleased that you were happy with the marketing of the property, tenant selection process and the support provided from preparing the property through to your tenant moving in. Samantha takes great pride in delivering a professional and personal service, and your kind words will mean a great deal to her.
Thank you for your recommendation of Samantha and the Reeds Rains Wakefield team. We truly appreciate your trust in us and look forward to supporting you throughout your lettings journey in the future.
Best wishes,
The Reeds Rains Wakefield Team
★★★★★ 5/5
GoogleLeaving a 5 start review for Samantha Russell. She’s been nothing but helpful from start to finish, very friendly and informative. Always answered any queries or questions we had with a very quick response🙂
It’s made moving so much easier and stress free
Thank you Sam X
Ella · 13 February 2026
Agent replied · 13 April 2026
What a wonderful review, thank you. Sam always works hard on behalf of her customers. Good luck in your new home 🏠 …
★★★★★ 5/5
GoogleA pleasure to do business with after a terrible experience at William.H.Browns.
Lisa and Jack were a breath of fresh air and kept me updated at every point of the sale. Wouldn't even shop around if I needed to sell another property. I'd go straight here.
5 stars. Well done.
Andy
Andy · 25 July 2026
★★★★★ 5/5
GoogleJack was the sales agent for a property I was buying and he was lovely, really helpful and I appreciated that he would acknowledge emails even if he was still waiting for an answer from the seller, so always knew that he had tried to …
Tunmike · 13 November 2025
Agent replied · 16 January 2026
Thank you for your lovely review. Jack and David work very hard on behalf oh their customers and your feedback is much appreciated, good luck in your new home. 🏠 …
★★★★★ 5/5
GoogleTaniesha and Sam were both extremely helpful and worked so hard to secure us a tenant. We are also getting over £200 more rent per month which is fantastic compared to out old rental agency! We are over the moon. Thank you both so much!
Neelam · 25 July 2026
★★★★★ 5/5
GoogleVery good experience, Sam was particularly helpful. Would definitely recommend
Helen · 1 August 2026
Agent replied · 22 August 2026
Thank you for taking the time to leave such a positive review. We are delighted to hear that you had a very good experience with us and that Sam was particularly helpful throughout the process.
Your recommendation means a great deal to our team, and we will be sure to pass on your kind comments to Sam. We strive to provide excellent customer service, and it's always rewarding to hear when we've met our clients' expectations.
Thank you again for your support, and we look forward to assisting you in the future.
Kind regards,
Reeds Rains Wakefield
★★★★★ 5/5
GoogleJanet was very helpful and efficient when we recently bought a property for which Reeds Rains were acting as the selling agent. Sam has been great helping us find a tenant and dealing with the letting side of things. Very professional all round, and dealt with things in a timely manner.
Hadrian · 19 August 2025
Agent replied · 16 January 2026
Thank you for the great review, Janet and Sam work hard on behalf of their clients and we are grateful for the kind words and acknowledgment
★★★★★ 5/5
GoogleI am leaving a 5 star review for Samantha Russell. I first met her in December 2024 when I was looking to rent a house with reeds and rains. She was so helpful and prompt. She has always responded to my concerns and come December 2025, she found another apartment for me when I had to move out. Her customer service is top notch and that is why I rented with Reeds and Rains for the second time. She is always so polite and kind. Indeed she is amazing.
Lydia · 9 January 2026
Agent replied · 16 January 2026
Thank you for your kind words, Samantha is dedicated to the role and her customers and always works above and beyond to help and support. We hope you are very happy in your new home
★★★★★ 5/5
GoogleI had an excellent experience with Reeds Rains Estate Agents Wakefield. Their team was professional, friendly, and very knowledgeable about the local market. From the very beginning, they made the whole process smooth and stress-free.
Communication was outstanding, they kept me informed at every stage and were always quick to respond to any questions. Their attention to detail and commitment to providing a high level of service really stood out.
Abujor · 6 April 2026
Agent replied · 13 April 2026
Thank you for the wonderful review, the team really appreciate your acknowledgement of their hard work and commitment to our customers
★★★★★ 5/5
GoogleI would like to say a big thank you, to both
Samantha and Taniesha from Reeds Rains in wakefield. For been so helpful, professional and transparent, throughout the whole letting process, they did for me. I would certainly use them again.
Kind regards
Steve G.
Stephen · 19 August 2026
Agent replied · 22 August 2026
Thank you so much for your kind review. We are delighted to hear that Samantha and Taniesha provided such a helpful, professional, and transparent service throughout your letting journey.
Your feedback means a great deal to us, and we will be sure to pass on your lovely comments to them both. We're pleased they were able to make the process as smooth and stress-free as possible.
Thank you for choosing Reeds Rains Wakefield, and we look forward to helping you again in the future.
Kind regards,
Reeds Rains Wakefield Team
★★★★★ 5/5
Google5 star with Sam! I am beyond grateful for all the support that Sam has provided to me. She called me through each step to give me an update. She has been so friendly, kind, caring and passionate; she made me feel I didn't have to worry about anything.
I recommend Reeds Rain if anyone wants to buy or rent a property.
I will definitely come back to Reeds Rain in the future.
Sabrina · 16 January 2026
Agent replied · 13 April 2026
Thank you for your review and kind words. Sam always goes above and beyond with attention to detail in everything she does for her tenants and Landlords. Customer service is paramount to the team here. Good luck in your new home. 🏠 …
★★★★★ 5/5
GoogleAmazing customer service, we are selling our house with them and theyve been amazing!
David came to our house to valuate and was so patient with the kids!! And janet has phoned us and kept us updated every step of the way!! Highly recommend
Chloe · 25 July 2026
Agent replied · 22 August 2026
Thank you for your fabulous review, its always wonderful to hear how happy our customers are with the service from the team at Reeds Rains
★★★★★ 1/5
GoogleThis review was made days after moving after pressure from reeds rains to leave a review. I will be updating and leaving a new review after 3 years of experience but I cannot in good consciousness leave this review as is in case what has happened to me happens to anyone else. avoid this company at all costs.
We had to move quickly due to quick sale of a property. Lucy Sherwood quickly found us an excellent property, fairly priced, ideally located for my partners work and even catered to my mobility problems. The landlord and landlady are so nice, honest and welcomed us to make their property our home. We are also first time movers and Lucy made the process extremely easy and efficient including setting up utilities and essential services. I highly recommend choosing Reed's Rains if you want a stress free experience and friendly welcoming staff.NegativeResponsiveness, Quality, Professionalism, Value
Chelsea · 26 August 2023
Agent replied · 20 January 2024
Chelsea, thank you very for taking the time to review experience and delighted to hear that you were in particular pleased with Lucy who does a brilliant job and really appreciates
the comments you have made, all the very best in your new home.
Regards,
Scott Copley
Branch Manager
★★★★★ 5/5
GoogleI want to give a HUGE thank you to Claire for being the superstar that she is!!!
I honestly can't thank her enough for her time, patience, hard work and the …
Rachel · 13 August 2025
Agent replied · 13 April 2026
Thank you for your fantastic review, Claire always puts her customers needs first and always ensures her customers get the best level of communication and care. We hope you will be very happy in your new home. 🏠 …
★★★★★ 5/5
GoogleClaire Evans from reeds rein in Wakefield has gone above and beyond to get me my perfect home with my children. I was finding it almost impossible with other letting agencies due to poor manners and lack of care however, Claire took me
Under her wing and looked after every part of the process. Her communication was fast and always extremely clear.
Thank you Claire and reed rein :)
Jojo
Loft · 27 May 2025
★★★★★ 5/5
GoogleLucky enough to have been assisted by Taniesha. She was always keeping me updated on the progress of my application. She was patient throughout the process and she exerted great professionalism in her conduct.
Tadiwanashe · 1 August 2026
Agent replied · 22 August 2026
Thank you so much for your kind words and positive feedback. We're delighted to hear that Taniesha was able to support you throughout your application process and keep you informed every step of the way.
We pride ourselves on delivering excellent customer service, and it's wonderful to know that Taniesha's patience, professionalism, and dedication made such a positive impact on your experience.
We'll be sure to pass on your lovely comments to her. Thank you for choosing us, and we wish you all the very best in your new home.
From all the team at Reeds Rains Wakefield
★★★★★ 1/5
GoogleAbserlute joke. Went to a viewing on the 13th. We was told we would receive a phonecall the following day. Heard nothing. Chased it up everyday from the 15th - 19th to finally be told that they have gone with another party.
Myles was the person who was dealing with our application. Every time we tried to contact him we get told "its his day off" or "he's on annual leave" but yet the property he took on (its made out like only hes can deal with that particular property) has being offered to another party? How is that possible when he's apparently had every day off since our viewing?
Wouldn't recommend to the homeless, clearly unprofessional and lacks the ability to communicate. Still yet to hear from myles
Liam · 20 January 2023
Agent replied · 20 January 2024
Hello Liam, we apologise you feel you were not kept fully up to date following on from your viewing. As per our telephone conversation today regarding this matter, it is to our understanding you were provided with an update that the Landlord had been spoken with and all interested parties, including yourselves, put forward and they would then be making a decision. That decision was only made today. As mentioned in our telephone today, please let us know if you wish to be kept on our database as we would love to help you find a property.
★★★★★ 5/5
GoogleMy wife and I purchased our first house recently and Janet Higgins from Reeds was constantly alerting us to properties we may be interested in and arranging viewings for us. It was one of her recommendations that we loved and eventually bought, which exactly fit the bill in terms of what we were looking for. Janet was always very friendly and helpful, speaking to the vendor for us and making the process easy.
Thank you Janet and everyone at Reeds Rains!
Yousef · 20 January 2023
Agent replied · 20 January 2024
Thank you very much for your kind review. It's great to know Janet was able to find you a new home quickly and kept you in the loop with progress. We wish you the best of luck with your lovely new home
★★★★★ 5/5
GoogleThis is the second time we have collaborated with Reeds Rains Wakefield. We have just rented a property promoted by them and I can say that this time too the experience I had with them was no less than extraordinary.
In general, I dealt with Myles, who did everything possible to make this process as simple and fast as possible for us.
Although I probably stressed him with a lot of phone calls and questions, he was always impeccable from a professional point of view, always being very kind and helpful with any requirements.
I could say that I recommend them but I don't, they recommend themselves through professionalism and the quality of the services offered, which is far beyond expectations.
Octavian · 20 January 2023
Agent replied · 20 January 2024
Thank you for review, I am pleased to hear your positive experience with Myles and Reeds Rains. All the very best in your new home from all at Reeds Rains Wakefield.
★★★★★ 5/5
GoogleI recently rented a property through Reeds Rain. It has been been such a fantastic experience.
Myles has been amazing, we couldn't be more grateful for all his help. He was a professional from start to finish and made everything smooth and easy. I was so impressed with his attitude, knowledge and dedication towards work. He understood from the beginning what we need and helped us all the way in getting the property we wanted. He's been patient and supportive all the time. The very best 🤗
G · 20 January 2023
Agent replied · 20 January 2024
Thank you Georgeta for your kind words. We are pleased we could assist you and wish you the very best in your new home.
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️ A Dream to Work With!
I cannot thank Claire enough for helping me and my son find our perfect home. As …
Victoria · 13 August 2025
Agent replied · 13 April 2026
Thank you Victoria for the wonderful review for Claire, its good to hear how all her hard work is appreciated, We wish you all the best in your lovely new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
