Linley & Simpson Wakefield reviews

★★★★★ 1/5

Google

DO NOT USE THIS ESTATE AGENTS!!! Nothing but appalling customer service from day one. From very minor things such as not bringing the right key so we couldn’t actually view the apartment on the arranged day. A huge lack of communication and confusion when contacting me and my housemate to pay deposits and fees. Having to ask 3/4 times for any maintenance work to be carried out like it was an inconvenience to them. And to top it off when terminating the contract I left the property in a pristine condition....better than what I found it in, to then be lied to and told it needed cleaning. When I asked for someone to meet me at the apartment to show me what needed cleaning they wasn’t able to do this and said pictures would be sent to me to which they couldn’t provide me with because it wasn’t true. I was only renting the property, I cannot imagine how stressful it would be to have to use Linely and Simpson when buying a property!

Rachael · 8 June 2018

★★★★★ 1/5

Google

Very poor experience having them as letting agents and letting managers - as in any request normally directed to landlord would go through them. Many issues, including landlord entry, construction and change without our permission, charging us for damage to flat incurred by their poor work, refusing to repair basic things without the most excruciating permission process, and being unresponsive. Not all down to Linley and Simpson, but they were no help at all and always sided with the landlord. Expensive fees. Was going to mention the viewing was good, but this was only after we arrived at the property, rang them and they realised they didn't have anyone there and had to send someone while we waited.

Phil · 8 June 2018

★★★★★ 3/5

Google

In my experience it expansive about all fees to move in, deposit charge was on £100 more than i had to pay monthly, getting deposit back was fast but they charge me £60 for few things getting clean and bulb changing somewhere. Didn’t paid for water as it was included in rent pay. It was really fast to get move in as they was very friendly and easy to contactable by email like writing messages to each other so fast response. And i past all checks very wast because of it. Make sore guys u write on check list of all property very good even if u see something not clean or oils in kitchen u write it down, as when u move and leave as it was they gonna charge u for that.

Maksims · 8 June 2018

★★★★★ 5/5

Google

I initially saw the property we intended to view on Rightmove the day before we were leaving the area, but as soon as we sent through the viewing request Linley and Simpson we're very quick and organised us a viewing time for that next day. After we decided we wanted to let this property the whole letting process was extremely rapid and smooth. Any questions or requests that's I had about the terms of the letting were promptly completed or answered. Twice during the process we wanted to bring forward or rearrange the tenancy agreement/move in day and Linley and Simpson changed this for us with no questions asked. Finally I just wanted to mention the agent in particular who dealt with our letting, Elisa, who was brilliant and particularly organised, she was a real help during the process. As described in a previous review the whole process from viewing to moving in took just less than 2 weeks! Great service, would definitely recommend.

Siobhan · 8 June 2018

★★★★★ 5/5

Google

In my personal experience, Linley & Sympson have been very helpful. Just to give you some background, I have 2 cats. I didn't know when I was getting the cats that this was going to be a big issue when looking for rental properties. I have been leaving in the UK for 4 years already, I am Spanish, and I got my cats less than 2 years ago. I was leaving in Poole and I was moving to Leeds area. I came to Wakefield, an area that I thought would be a nice place to live in, to visit in person different Estate Agencies. I contacted around 13 Estate Agencies at that time. Some of them just added me to a mailing list, some of then ignored me, and just one really helped me during this process (Linley & Sympson). Not only I was added to a weekly mailing list, but I had a couple of estate agents helping me specifically to find a rental house for me and my pets. I was getting almost daily emails with new possibilities. The relationship with the Wakefield branch has been impeccable, more specifically with an estate agent, Elisa Rushby. I did manage to find a beautiful house in Wakefield in the end. The timing was great. So in my personal opinion, they have been very professional and great to me and I am very grateful for that. This is why I am giving them 5 stars. To be honest, I was quite surprised to see how in general Estate Agents ignore me during all this process. I just have 2 cats, no 2 dragons willing to set on fire a house while chasing a fly in the house.

Ignacio · 8 June 2018

★★★★★ 5/5

Google

I have met with Richard who is very lovely person. He has been very Kind with us and did explained everything we want Dr Ramzi alfagi

Ramzi · 9 March 2023

★★★★★ 5/5

Google

I am very happy with the service I have received specially from the agent Richard and Wendy they have been clear and patience. Richard showed me around the property made everything clear and gave me advice about the deposit. Wendy supported me in all the papers process also got back to me to check how my moving is going on. 100% good company.PositiveProfessionalism

Mouniratou · 24 August 2022

★★★★★ 5/5

Google

I had a good experience with team Linley and Simpson, Wakefield. Thank you Gabrielle. Rameez

Rameez · 11 August 2022

★★★★★ 5/5

Google

Amazing Service!! Many thanks to the lovely Wendy for helping me out with moving into my university accommodation!

Megan · 29 September 2023

★★★★★ 5/5

Google

Having been with another letting agency for over 10 years we moved to Linley & Simpson 14 months ago. Not only are they good at pressing for longer than 6 months letting agreements they market the property as soon as notification has been given by the existing tenants. Consequently I have a tenant moving out on 26th Oct and a new tenant moving in on 1st Nov.....just enough time to clean and get ready for the new occupants. The staff are always friendly and informative....we should have made the decision to move to Linley and Simpson earlier.

Natalia · 9 June 2015

★★★★★ 5/5

Google

Linley & Simpson have looked after our investment property for many years now, both on lettings and on management, and their service has been consistently excellent. Particularly on the management side, they seem to know instinctively how much to do on their own initiative and when they need to involve their client, which makes life so easy for us. They just get on with the job with the minimum of fuss, whilst always remaining courteous and helpful, and quick to respond. They are just great to do business with. Speaking as someone who worked in property for over forty years, I cannot recommend them highly enough.

Tim · 9 June 2015

★★★★★ 5/5

Google

Ebony provided really helpful professional service. She was really patient and kind in relation to all thr questions I had for her. She really took her time to br so patient with me. I was really impressed by her manner and the service that she provided. Thank you.

Alisha-Ma'at · 22 October 2023

★★★★★ 5/5

Google

Emillia endured several phone calls i sneak attacked her with near closing time and was still decent and helpful with organising some viewings. Top form!

Rhys · 7 February 2023

★★★★★ 5/5

Google

Received a brilliant service from Gabrielle from start to finish. Super professional and always really helpful. Would definitely recommend to anyone!

Charlotte · 9 June 2023

★★★★★ 5/5

Google

Great customer service. Friendly and very helpful. Emilia C. helped make the referencing process smooth and hassle-free. Well done!

Ken · 2 August 2023

★★★★★ 5/5

Google

I am very happy with the service I have received specially from the agent Richard and Wendy they have been clear and patience. Richard showed me around the property made everything clear and gave me advice about the deposit. Wendy supported me in all the papers process also got back to me to check how my moving is going on. 100% good company.

Mouniratou · 7 June 2022

★★★★★ 5/5

Google

Very very helpful people really enjoyed talking with them. I spoke with Gabrielle and kept me in touch with everything don t hesitate to reach out for them

Bogdan · 10 October 2022

★★★★★ 5/5

Google

After using various letting agents over the years, i can honestly say that Linley & Simpson in wakefield are consistently head and shoulders above the rest. Not only because their customer service is impeccable, but the staffs extensive knowledge and proffesional approach with the added willingness to go that extra mile, make doing buisness with them an absolute pleasure. A deffinite 5 star service that i would highly recommend to anyone. Thankyou for all your help Linley & Simpson.

Sasha · 8 June 2016

★★★★★ 4/5

Google

Holly and the rest of the team were helpful with my move, always responding to calls and emails quickly. Friendly team compared to some other agents i've dealt with before.

Hoi · 7 June 2022

★★★★★ 5/5

Google

I spoke with and met Fiona Scott the Lettings Agent Manager. I found her to be punctual, very personable, professional and a wonderful communicator with my tenants.PositiveResponsiveness, Professionalism

Kath · 24 August 2022

★★★★★ 5/5

Google

Holly has been a fantastic help, she has gone above and beyond to help and made anything easy.

Shawna · 7 June 2021

★★★★★ 5/5

Google

Very helpful and friendly staff, good help and advice from everyone I've spoken to. Would definitely recommend linley and Simpson and the staff at the Wakefield branch. 100% happy with there services 👍 …

Martyn · 7 June 2021

★★★★★ 4/5

Google

I get my keys tomorrow I'm so excited . I'm 52 n neva lived on my own but after my marriage broke up I had to find somewhere t live .holly was fab from start to finish thankyou

Lesley · 7 June 2020

★★★★★ 5/5

Google

The best housing agency. Great contact. Becky 🌷 an extremely professional and very nice person. I fully recommend this agency. Thank you for everything 🤍❤️ …

Anita · 11 August 2022