Every review we hold for the W Midlands office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI used Dixons at castle Bromwich after visiting a few estate agents in the area. Declans smile as we walked in and friendly manor made us feel very welcome. Aleena came to property and was very knowledgeable and made everything easy. David the manager was absolutely brilliant through the whole covid situation this year. I would definitely recommend Dixons to everyone in this area to use. I couldn't be more grateful to them all in ther for all the help support and hard work they do. Keep up the good work and all the best for the future.PositiveResponsiveness, Quality, Professionalism, Value
Tammy · 14 June 2021
Agent replied · 13 June 2024
It's really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have just completed on our first property all thanks to Dave Smith .he was very easy going straight to the point .it was an absolute pleasure.thank you very much Dave .we would recommend him to our family and friends,100%.
Ayesha · 15 June 2018
Agent replied · 13 June 2024
Thank you for this wonderful 5 star review Ayesha! Congratulations on purchasing your first property through Dixons in Castle Bromwich and particularly Dave. Thanks for the recommendation. Best wishes in your new home, Maryjane.
★★★★★ 5/5
GoogleDixons have been great with us, we are buying our first home and couldn't have ask for a better experience, David Lockwood the manager at branch spoke to us all the way through, he is such a lovely man!! kept us updated along the way, answered all of my calls ( there were a lot) couldn't have asked for a more friendly professional, knowledgeable person assist us, would highly recommend :) Thank you again for all your help!PositiveResponsiveness, Professionalism
Samantha · 14 June 2021
Agent replied · 13 June 2024
Hi, thank you for the marvellous 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWonderful service by the manager and other staff in the branch. They were extremely helpful and were able to answer all if my queries.
Danielle · 16 April 2025
Agent replied · 13 June 2024
Thank you for your kind words, Danielle! We are delighted to hear that our manager and staff provided you with wonderful service and were able to assist with all your queries. We appreciate your feedback and look forward to serving you again in the future.
★★★★★ 5/5
GoogleMy experience with Dixon’s has been so positive, I can’t thank enough. Specifically the advisor Sukhraj, he has been supporting us since day 1 with EVERYTHING! He has been kind and professional enough to explain every little detail to us as first time buyers and is always available for more questions. Honestly, it has been so nice to work with Sukhraj to get us into our new homePositiveResponsiveness, Quality, Professionalism, Value
Rute · 14 June 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleBrilliant agents, Della Ella & luan were amazing, I had a date of completion in mind and they beat that date so I was very happy. They’re kind & generally want the best for their customers! :)
TheKeens · 29 August 2024
Agent replied · 25 August 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks to David and the team for their help in selling my Dad's house, and getting a great offer.PositiveProfessionalism
Paul · 14 June 2022
Agent replied · 13 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleWorst service experienced from Dixon Erdington. Those who are trying to rent or buy, please keep in mind that they will ditch you at last moment. They will not even say the exact reason for the issue and they will waste our time.
Alan · 16 April 2024
Agent replied · 13 June 2024
Hi Alan, Sorry to read you feel this way, however you have left your comments and rating against the wrong location and as such I would ask you to consider removing this rating. If you have any concerns you wish to raise, please contact us via review@countrywide.co.uk. Kind regards, Scott
★★★★★ 5/5
GoogleA very friendly and professional team in CastleBromwich branch, Ellie and the rest of the girls helped us in only 3 months to have our home . Always there to answer our questions. Highly recommend!
Raluca · 29 August 2024
Agent replied · 25 August 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Raluca. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleSo professional, very jolly and bubbly staff, nothing is to much trouble. Mine and hubby availability together is poor but that didnt stop beth putting herself out to come at a convenient time for us. She explained every process of the sale very clearly and took the time to explain every minor details. We would definitely use these in the future and definitely recommend to family and friends. Huge thanks to the dixons castle bromwich team.
Carla · 14 June 2020
Agent replied · 13 June 2024
Thank you for your glowing 5* review of your recent experience with our local team. I will of course make sure your feedback is passed onward to them. Best wishes, Scott
★★★★★ 5/5
GoogleI bought a house in castle bromwich through dixons excellent service especially Aleena iftkher very responsive and professional. i will recomend to my family and friends thnks..PositiveProfessionalism
Waheed · 26 August 2020
Agent replied · 13 June 2024
Thank you for your 5* review and kind comments. Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleDave SMITH has been helpful throughout the whole process. From the initial purchase of my house and now the re-mortgage of my property.
Dave ensures that you are getting what you need and that it is sustainable. I would recommend Dave for honest advice and his skills for helping you get to where you need to be.
Ross
Ross · 15 June 2017
★★★★★ 5/5
GoogleOne of our friends recommended Mortgage advisor Dave Smith at Dixons castle Bromwich.
We can't thank him enough he helped us get the mortgage we wanted an we are moving into our new home next week, we couldn't be happier ! Thanks Dave if you want a mortgage go an see this guy!!!
Kidz · 15 June 2017
★★★★★ 1/5
GoogleUnless your giving cash under the table to the branch manager David Lockwood you stand no chance of purchasing the property you want. They prioritise clients who are willing to give them 5k + under the table. Absolutely disgusting! Will be reporting to trading standards! This is illegal!NegativeResponsiveness, Quality, Professionalism, Value
Nailah · 16 June 2022
Agent replied · 15 June 2024
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy brother and i bought a house in hodge hill.The service was very good ,staff were very helpful and friendly. ref naveed
Many thanks
Istighar · 16 April 2024
Agent replied · 13 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust purchased a property through Dixons; cannot fault the staff at this branch. Luan and Declan very helpful from viewing the property to completion. Emma - new manager, very efficient! She dealt with any issues that arose very swiftly. A professional and responsive team. Thank you!PositiveProfessionalism
Salma · 14 June 2022
Agent replied · 13 June 2024
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleUsed dixons recently for a house purchase, although the process did take a while mainly down to solicitors and sellers, Dixons mortgage advisor (Sukhraj) and case handler (Della) were both brilliant In chasing things up
Manz · 14 June 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a delightful experience, staff were very helpful and informative. They answered all the questions I had and remained professional throughout.
Dillon · 16 April 2024
Agent replied · 13 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDavid Lockwood at Dixons was a true professional. He was always helpful and kind to our family. Would thoroughly recommend selling and buying with him and his team. Nicola in the sales progression team is absolutely amazing. They don't fob you off or confuse you with stupid jargon just a great down to earth service. Thank you.
Sarah · 15 June 2019
Agent replied · 13 June 2024
Thank you Sarah for recognising David and the Dixons team in Castle Bromwich with your 5* review of the service you received and it is great to read that you would thoroughly recommend the team the anyone wishing to buy or sell.
Best wishes, Scott
★★★★★ 5/5
GoogleCan't believe how friendly and helpful Dave Smith was. We had been struggling too get a mortgage off the high street, when Dave was recommended to us. He sorted us out straight away. I would recommend him in a heart beat. Thank you.
Lorraine · 15 June 2017
★★★★★ 5/5
GoogleExcellent service from start to finish. ELLIE and crew were amazing with the sale. We even received a gift box with our keys this morning which was very nice. :)
Jan · 18 August 2023
Agent replied · 13 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleElla and the Team were amazing and went the extra mile for ME
Miles · 16 April 2024
Agent replied · 13 June 2024
Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
★★★★★ 5/5
GoogleGreat Service, polite, friendly and professional staff highly recommend! thank you :)
Amyjo · 16 April 2024
Agent replied · 13 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBrilliant service from start to finish. Such friendly and lovely people and so helpful and most of all truthful. Everything they told us was correct and would not hesitate to recommend them.
Thanks again Alena David and DeclanPositiveResponsiveness, Quality, Professionalism, Value
Rosalyn · 14 June 2021
Agent replied · 13 June 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
