Dixons W Midlands reviews

★★★★★ 5/5

Google

The service and advice that is given was outstanding. I have nothing but praise for David Blackwood and his team and I would fully recommend them when deciding to sell your house. What stood out above all other estate agents was when he said he would do something he and his team followed though on it quickly and efficiently, they explained everything clearly and included us on the decision making processes.

Phil · 15 June 2017

★★★★★ 5/5

Google

I would like to thank Dave Smith. He's a excellent mortgage advisor who has the customers interests at heart. I've been with Dave for 9 years plus. In that time he's helped me through many good and bad times. To the point where i consider him not just a mortgage broker but a very good friend. Thank you so much for all your help and support Dave.

Hadleigh · 15 June 2019

★★★★★ 5/5

Google

I recently purchased from dixons, I couldn't be more grateful, for their help. Della and ellie went above and beyond, and I'd recommend them to anyone, looking for a property

Daniel · 26 November 2025

★★★★★ 5/5

Google

Ellie and the rest of the team have been amazing from the first viewing to collecting the keys. Great communication and all very professional. Couldn’t have asked for an easier time buying our first home!! Thank you all so much!

Ella · 4 August 2025

★★★★★ 5/5

Google

Staff are so helpful and professional. No question or query was much trouble. Thank you Della and team for all your help.

Laura · 26 May 2024

★★★★★ 5/5

Google

Recently viewed properties with Dixon’s, very friendly and helpful team. Will hopefully be purchasing through them. Ellie has been wonderful and so enthusiastic.

Ollie · 16 April 2024

★★★★★ 5/5

Google

First met Ellie , who showed me around the flat, on both occasions, She is a bright bubbly person, someone who clearly enjoys her work, answers all questions, and if theres something to find out, gets on with it..Della (manager) very helpfull with filling in lots of paperwork, spending time with customer ( me) and made tea, feel really welcome in the shop. Didnt seem a problem to go in unannounced, have a little moan...Any problems sorted...Couldnt ask for better service

Barry · 18 August 2023

★★★★★ 5/5

Google

A huge thank you to David, Courtney & Nicola, they made my sale go really smoothly. The service and advice they give is invaluable. Nicola is fantastic and makes the after sale process so much easier, brilliant at keeping everyone in the chain up to date and the solicitors all on track. I would highly recommend them to anyone.

Denise · 15 June 2018

★★★★★ 1/5

Google

Manager Della and Ellie acted as if they are the buyer’s solicitors. Didn’t feel as if they work for us. We’ve been nothing but nice to them but we didn’t really get a good treatment. All they wanted was to complete and get their commission.

Prince · 16 April 2025

★★★★★ 5/5

Google

The team Aleena,Declan and David was absolutely brilliant from beginning to end really put my mind at ease with any queries I had, especially the manager David Lockwood who was very helpful all the way through the sale and buying Definitely would use them again if required in the future

Yvette · 14 June 2021

★★★★★ 5/5

Google

I would highly recommend David Smith as your mortgage advisor. He was extremely helpful and went out of his way to rectify any issue or give us advice. He had our best interest at heart and made are first time buying a house alot easier and went out of his way to help us understand everything. Thankyou Dave.

Aeron · 15 June 2018

★★★★★ 5/5

Google

Would like to extend my thanks to Sukie (mortgage advisor) for providing a fantastic service towards the end of a very difficult purchase and liaising with the bank and my solicitor to get the purchase over the line. Highly recommend his services.

K · 14 June 2022

★★★★★ 5/5

Google

Della and her Team esp. Ellia were brilliant. Would use them again for future property hunt.

Keval · 16 April 2024

★★★★★ 5/5

Google

I want to thank Della Johnson for all her help with the sale of my home, so thank you very much Della - you do a great job.

Dawn · 14 June 2023

★★★★★ 5/5

Google

I have been very lucky to work with the Della, lush and Ellie. They are proactive and put their customers first. Nothing is ever a problem and they always go out of their way to assist. I have always been very impressed with the promptness of replies, politeness and need to alway put their customer first. Could not recommend enough.

Victorij · 16 April 2024

★★★★★ 5/5

Google

I'm a first time buyer, so going in to have my intial first meeting about seeing if I was eligible for a mortgage, was very nerve wracking!! However I met Dave Smith, the executive mortgage consultant. Straight away he was very direct and to the point of how things would work and made it very clear of the process involved from obtaining a mortgage to eventually getting the keys, which put me at ease, as I could create a visual of what the steps would be, helped by the fact he cut out all the Jargon! From then I was introduced to Ellie Grigg - Sales Negoiator. She took me round to see the property I wanted to view, again I was very "green" to all of this, but she encouraged me to have a proper look around and ask questions. Then as the weeks rolled on, I had countless emails and messages from Dave, keeping me in the loop and informing me of what's needed, and where were at, and was always tolerant of the odd dopey question of mine. Same goes to Ellie, she always ready to help with contacting the people who I was purchasing off, about seeing whether I can go round to measure up certain areas etc. All in all, I can't thank Dave and Ellie enough, they've helped me secure my first home, in which I still have to pinch myself. I'll be eternally greatful. Sean.

Sean · 15 June 2017

★★★★★ 5/5

Google

I didn't select Dixon's to sell my house which could have been a mistake as the help and support I received in searching and subsequently purchasing a house was second to none. Kelly and Abi always helpful and friendly whenever I spoke with them, however my five stars 🌟have to go to Ellie. Ellie made me aware of properties on the market all of which fitted my 'criteria', it is evident that she has a passion for her job. Ultimately, Ellie made me aware at the earliest opportunity of a house that she knew would be ideal for me and this will now very soon be my home. Other sales agents could learn a lot from you Ellie, thank you for finding my new home 🏠

Cheryl · 15 June 2017

★★★★★ 5/5

Google

We had a house fall through, and we were pretty much ready to give up looking for houses and mortgages! Then we Found a great house with Dixons, our bank had expired our mortgage, so we decided to try using the in house broker, Dave. Dave is amazing, I can say without any exaggeration that it was the best experience possible whilst going through something so stressful, sorted out a great deal, very very competitive, chased things through for us, resolved every issue, and got us our house. If you're looking for a mortgage, 100% try them out, LEGEND.

Richard · 15 June 2017

★★★★★ 5/5

Google

It was great experience with Dixons on property search. their quick approach and followup is amazing! Nicola Sales Manager of Dixson who helped to buy our property recommended Dave Smith, Mortgage Consultant who made our dream came true. we need specially thanks to Nicola who recommended Dave to us. From the first day I met Dave, found that he is the person who can help with our mortgage and if he can't get a mortgage for us, then no one can. Making my belief true he made it, as he promised. Due to recent MMR Rules and Regulations, it was more complicated than in the past but he guided me every step of the way. his energy and advice were amazing. he pursued the lender until we had what we wanted, and I could never have done it without him such lower interest rate. He always got back to me fast, issues were sorted out very quickly. I will certainly be contacting him again, and will definitely recommend him to others.

Prasad · 15 June 2017

★★★★★ 5/5

Google

Have to echo what others are saying about Dixons, Dave is brilliant, helpful, kind and genuine and has really gone above and beyond for me. I believe there is another Dave and he is lovely too. Really kind people, I don't feel like they're 'typical' estate agents

Like · 15 June 2017

★★★★★ 5/5

Google

I purchased my home through this dixons branch and the staff where great. They were helpful and kind and always attentive to our requests and needs throughout the process.

Ishraq · 8 April 2025

★★★★★ 5/5

Google

I would like to thank the team at dixons castle brom for helping me purchase my first property. I would especially like to thank the services of Sukhi, the mortgage broker based on site. A truly excellent professional in every sense of the word. Does not mess you about, keeps you updated throughout, and helps fight your case until the very end. Thank you for your help and service, highly recommended by me to anyone and everyone els! 👍🏽PositiveResponsiveness, Quality, Professionalism, Value

Tariq · 26 August 2021

★★★★★ 5/5

Google

David Smith provided a most excellent service when we were looking for a new home. He helped us find the most suitable mortgage from a whole range of providers. Dave kept us informed during every step of the process as well as reviewing our insurances. We found David to be highly professional, who identified our needs straightaway, explaining everything similar with the minimum of jargon. I wholeheartedly recommend Dave for all your mortgage needs.

Mat · 15 June 2017

★★★★★ 5/5

Google

We decided to put our house on the market for sale and move away to be closer to family. Aleena and the guys in the office were great and really gave us the personal touch experience despite the problems 2020 have gave us all. When our circumstances changed and we were forced to delay our move we were met with nothing but support. This meant a lot to us and when the time is right again these guys are to first Agents we’ll go back too. I couldn’t recommend them more. 5 Stars ⭐️PositiveResponsiveness, Professionalism

Thomas · 14 June 2021