Trusted Agent profile · Ventnor
★★★★★
75 reviews across 2 platforms
1 High Street, Ventnor, PO38 1RY
Hose Rhodes Dickson's office in Ventnor, at 1 High Street, is rated 4.2 out of 5 across 75 reviews on two platforms, including 14 Google reviews rated 4.4.
Every review we hold for the Ventnor office, from every platform, shown as written. First names only.
5/5
TrustpilotVery helpful staff
Very helpful staff, especially as we are not resident on the Island. They made the whole process very easy.
Dear Chris Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks Customer Care Team
5/5
TrustpilotFriendly, supportive, helpful.
Everyone I've spoken to has been wonderful, it's been very quick and I've had a lot of support from Amy and Madison. They've both been really quick to get back to me, so friendly. It really has taken a lot of the stress out of this!
Dear Emma,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
TrustpilotHouse purchase in Freshwater
Our main contact was with Peter Barfoot, who kept us well informed along what was sometimes a tricky path. All arrangements for viewing, key collection and other matters were efficient and helpful.
Dear Francis We are very happy Peter could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
TrustpilotOutstanding service…
The main reason for a high star review is because of Jenny who is based in East Cowes . Jenny showed a lot of knowledge on the property we looked at,she was very professional and friendly. Nothing was to much trouble and she never rushed us when viewings property.
Dear Mandy,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotHonesty
Honesty, no negative opinions and sound advice, and took the time to explain everything and not pushy for me to make a very sad decision
Dear Maureen Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks Customer Care Team
5/5
TrustpilotThe whole team was terrific and made my…
The whole team was terrific and made my sale work!
Dear Will Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks Customer Care Team
5/5
TrustpilotWe found Jenny and Ryan very helpful…
We found Jenny and Ryan very helpful and they kept us up to date with feedback which was very useful. And we’d like to thank them both very much for their hard work and patience! Thanks guys 🤩🤩🤩🤩🤩
Dear Carly,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotJane & Peter at Hose Rhodes Dickson…
Jane & Peter at Hose Rhodes Dickson Freshwater have been superb from sale to completion. Kept Very well informed throughout the sale.Very happy 😃 and both lovely people!
Dear Michael,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThe staff are very friendly and knowledgeable. Your in safe hands.
Dear Marc Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotVery pleasant team of people with a…
Very pleasant team of people with a vast amount of local knowledge.
Dear Mandy, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotVery knowledgeable and helpful staff
Freshwater Branch. Very knowledgeable and helpful staff, they know their stuff. Not overbearing at all. Would totally recommend them.
Dear Susan,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGood Agents very helpful , always have time for you , they know everything about Ventnor where we are looking also have time for a chat …
Thank you very much for your lovely review!
1/5
TrustpilotAwful from start to finish
Awful from start to finish!
Dear Nathan We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards Customer Care Team
2/5
TrustpilotProfessional initial valuation and…
Professional initial valuation and pleased to
Dear Bryn, We are sorry to hear of your experience with our East Cowes team. We pride ourselves on our knowledge of the local market, and are disappointed to hear our services fell short on this occasion. We take feedback very seriously and will take into account your feedback going forward. Kind regards, Customer Care Team
5/5
TrustpilotSmooth Professional Friendly
Smooth , professional conduct … warm and friendly. Would and will use again no hesitation.
Dear Doug, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotSelling was a good experience!
Pricing and sales negotiation just right for the market. Progressing handled really well.
Dear Rob,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThey are so helpful and committed to looking after their clients and buyers - I can't speak highly enough of the Ventnor team.
Thanks Jonathan, it was a pleasure dealing with the sale for you
5/5
GooglePolite and friendly staff. Very good with communications and helpful with any questions.
Thank you Sarah for taking the time to leave us a review.
5/5
GoogleRating only, no written review.
Dear Colin Boxford, Thank you for taking the time to review your recent experience with our Hose Rhodes Dickson Estate Agents Ventnor branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Dear Josh, Thank you for the great review of our Hose Rhodes Dickson Estate Agents Ventnor team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
1/5
GoogleRating only, no written review.
5/5
GoogleK9
Thank you!
5/5
GoogleReally professional
Thank you Mark
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
