Hose Rhodes Dickson Ventnor reviews

★★★★★ 5/5

Trustpilot

A Wonderful Office To Deal With

My husband and I had to sell my late Mum's property earlier this year, and we are glad we chose Hose Rhodes Dickson as our estate agent. Sean, Heather, and Emily were always very polite, and after each viewing they had, one of them would always phone us with feedback. They always gave good advice, and always helped with any issues we had. We would highly recommend the Shanklin branch. Thank you for your great service.

Mrs · 7 November 2025

★★★★★ 4/5

Trustpilot

Thanks Chloe for arranging for a…

Thanks Chloe for arranging for a replacement electric shower in a managed property - not straightforward as after investigations (the shower was still under warranty) it turned out that the shower that had been installed was too powerful for the electrical system. Chloe liaised with the shower company, an electrician and a contractor to resolve the issue to the tenants' satisfaction. Thank you Chloe!

Nigel · 13 February 2026

★★★★★ 5/5

Trustpilot

I’ve had an outstanding experience with…

I’ve had an outstanding experience with this letting agency, truly couldn’t have found better people to support me through the process. A special thank you to Lorna, Clarice, and Niveah, who have been incredibly supportive, professional, and kind every step of the way. Their dedication, clear communication, and genuine care made what could have been a stressful situation feel smooth and reassuring. I’m truly grateful for their help and highly recommend this agency to anyone looking for honest and reliable service. Thank you all!

Francesco · 24 May 2025

★★★★★ 5/5

Trustpilot

Meghan was very helpful and friendly

Meghan was very helpful and friendly. She did everything we asked and kept us in the loop with updated information. A very positive experience.

Caroline · 26 June 2026

★★★★★ 5/5

Trustpilot

We recommend Hose Rhodes Dickson-Freshwater

We can recommend HRD Freshwater highly. The sale of our house was complicated and protracted due to external issues. Peter and Beth were always kind, patient and understanding when all was very stressful they helped us see the light at the end of the tunnel. Always professional but clearly cared, it felt a very personal service. Not a car salesman type approach that some estate agents offer, we felt valued customers and that you do not see in an estate agent very often.

Sue · 25 November 2024

★★★★★ 5/5

Trustpilot

Highly recommended!

Fantastic service from Peter and Beth at the Freshwater office of HRD for the purchase of our new home in the village! We experienced complications with the sale of our house on the mainland but they were so calm, patient and understanding. Communication was always excellent and from the first call to arrange a viewing through to handing over our new keys and removing the board, the service was perfect. Highly recommended!

Rosalind · 2 May 2026

★★★★★ 5/5

Trustpilot

Rikki sales manager at Hose Rhodes & Dickson Cowes IOW

Rikki and his team have been amazing from start to finish! This is the second time we have used them because of how professional and knowledgeable they are especially providing valuable feedback on viewings and keeping open communication between us and the buyer at all times. I highly recommend them and I know my family and friends will definitely use them in the future ! Well done Rikki & Ruby 👍

Rhonda · 19 December 2024

★★★★★ 5/5

Trustpilot

Fantastic service!

Peter and Bethany have been amazing! From putting our property on the market in April 2025, having two sales collapse, and seeing us through the third one which was less than easy, they have supported us all the way. Would have no hesitation in recommending them, many thanks!

Judith · 31 July 2026

★★★★★ 5/5

Trustpilot

The sales team of Louise

The sales team of Louise, Katie and Maisie provide excellent customer service throughout the selling process. They have good local knowledge and work well as part of a very friendly and professional team. They provide the buyer with practical advice to maximise sale potential and answered all of my questions promptly and effectively. They are a long established local estate agency and their commission rate is competitive. When matters needed chasing up with my buyers or their solicitors, they were very proactive in communicating to ensure progress was being made. Overall I found everything Hose Rhodes did for me to effect a sale was faultless and I would have zero hesitation in recommending them to anyone

Heather · 26 July 2026

★★★★★ 5/5

Google

We felt that we were in safe hands buying our new home through HRD Ventnor. Lisa Abbott was so helpful, professional and caring throughout, she made the whole process as stress free as possible, with the support of a great team at the office. We are so very grateful and would absolutely recommend them to anyone looking for an estate agent.

Annie · 27 October 2024

★★★★★ 5/5

Trustpilot

Very supporter as first time buyers

As first time buyers, Beth and Peter were always more than happy to help and replied to any emails quickly. We would definitely recommend them to others. Thankyou for all the support.

Rachel · 14 August 2025

★★★★★ 5/5

Trustpilot

A very positive experience with Ventnor office

My wife and I had dealings with a number of the Island's agents, over the two years it took to buy a house here. They varied dramatically and one in particular disappointed us and left us feeling disillusioned with them. We viewed many properties and found we had to dig deeper on many of them, to discover their true worth. There has been a 'feeding frenzy' in the island's property market for many months, and this has, I feel, affected the attitudes of some agents here. However, we gained much experience of Hose Rhodes-dickson at Ventnor during our searches, having shown interest in three properties over a period of many months. We could have been viewed as 'difficult buyers' by them, as we had very specific goals, did not at the time live on the island and examined each property very carefully using every method at our disposal. Finally, we found our ideal home, Steve Martin supported our enquiries and final purchase in a very professional manner. He was, I felt, the most balanced agent we encountered, acting with no bias towards buyer or seller.A special mention goes to Jackie in the Ventnor office, who was helpful, friendly and diligent at every step.I would recommend the Ventnor office to anyone looking for property in the South East Wight area.

Stephen · 23 March 2023

★★★★★ 5/5

Trustpilot

New Tenancy

Hello, just like to say a big thank you to Lorna at Hose Rhodes Dickson Shanklin branch Isle of Wight. She was so friendly and helpful and helped us find our next home with ease and completely stress free. Would highly recommend excellent service. Jane Mills

Jane · 30 January 2025

★★★★★ 5/5

Trustpilot

Great team, great service.

We purchased a flat through HRD in Ventnor and could not recommend them highly enough. The team went out of their way to help us as unfortunatley our solicitors were very poor so Jackie & Emily went above and beyond and we can't thank them enough. Even after purchasing the flat, knowing it's a second home, they have offered to take keys if we had any builders going in if we're not there at the time. It was a cash sale and no chain and took a while but they were always on hand for questions and to push things along. Wouldn't hesitate to use them again for sale or purchase.

Sharon · 10 January 2023

★★★★★ 5/5

Trustpilot

Chloe has been very helpful in…

Chloe has been very helpful in resolving issues with a former tenant.

MARK · 21 August 2026

★★★★★ 1/5

Trustpilot

poor communication

no answer to questions put to them, no calls back when promised, inaccurate information and then lost the keys to the house we were buying! Told to leave our furniture in the garden on day of completion even though we hadn't completed

Sue · 1 May 2026

★★★★★ 5/5

Google

We had a great experience with the Ventnor team at Hose Rhodes Dickson whilst selling our house. The team was patient, determined, and friendly throughout the process. Despite the challenging times, they remained cheerful and positive, offering great advice and support at every step. The small but dedicated team was always on hand, and we appreciated how responsive they were, there was always someone available to help. They acted as a perfect buffer between us and the buyer, making the whole experience much smoother. We would warmly recommend them to anyone looking to sell their home

Samantha · 7 April 2025

★★★★★ 1/5

Trustpilot

AVOID, AVOID, AVOID!!

Unfortunately it seems I’m the victim of a dodgy landlord… harassment, bullying, victimisation all round. This has lead me to being retaliatory/revenge evicted. HRD Cowes, was supposed to make my life easier by removing the need to contact the landlord, having Zoe in charge of the property (supposedly). However I never heard from her, in fact… I was actually notified via email that I was being evicted by Ananya. It then took over a week from that point to actually receive any legal documents, by that time had the wrong dates on them and needed to be done again. Throughout the whole process I kept getting the silent treatment to all of my emails requesting information or on the odd occasion an email stating “you’ll hear by the end of the day”, “you’ll hear by the end of the week”… Ananya’s favourite phrases. Alas of course I didn’t hear a thing.

Justin · 20 December 2024

★★★★★ 5/5

Trustpilot

Peter and Beth are amazing

Peter and Beth are amazing! They went above and beyond to help us purchase our first home. They kept us updated and informed throughout the process. They are extremely friendly and easy to talk to, and they responded to all our enquiries with impressive speed. They made us feel like part of the HRD family. We couldn't have asked for better people to help us through such a significant step. Thank you!

Kyle · 29 March 2025

★★★★★ 5/5

Trustpilot

We bought our property with the Cowes…

We bought our property with the Cowes Hose Rhodes Dickson team. They made the whole process as seamless and stress free as possible, we cannot thank them enough for their expertise and professionalism. Special thanks to Elisha and Caitlyn who went above and beyond for us. We highly recommend Hose Rhodes Dickson of Cowes.

Simon · 30 September 2023

★★★★★ 5/5

Trustpilot

Thank you Peter and Bethany

Both Peter and Bethany are very professional and knowledgeable but the qualities which we appreciated most through this challenging process of selling, were their caring and sensitivity towards us and our buyers. Thank you both…..very happy sellers.

Ewa · 11 February 2026

★★★★★ 1/5

Trustpilot

Strange practices

Something seems very unprofessional with the letting part from the agency. I left one of their properties over 2 weeks ago, and still no sign of my deposit. No communication either! And somebody has been living in the property already for a week, so they are holding 2 deposits for 1 property.Something is not right with their practices i think

Rob · 4 February 2023

★★★★★ 1/5

Trustpilot

Bullying and useless

One of the worst letting agents on the Island. Didn't pass on any maintenance issues to the landlord and conveniently lost most maintenance reports I made, which left myself and my daughter without a boiler and hot water for six months over the winter. Unresponsive to pretty much all communication which they blamed on their previous staff leaving and then they blamed it on being taken over by a mainland company. Passed on my contact details to another company without my consent and knowledge and then I was hounded by said company demanding access to my home. Hounded me constantly to accept reductions to my deposit which I didn't agree with, with no replies or responses, so in order to preserve a tiny bit of my deposit and my sanity - I felt I had no choice but to give in.

Becky · 7 October 2024

★★★★★ 1/5

Trustpilot

HRD at Ryde managed our house rental…hoise rental

HRD at Ryde managed our house rental but did not ensure renters paid utility bills. 2 years later OVO areholding us responsible for the unpaid bills and are sending debt collectors to our home address

Stephen · 10 September 2026