Hose Rhodes Dickson Ventnor reviews

★★★★★ 5/5

Trustpilot

Peter and Beth are amazing

Peter and Beth are amazing! They went above and beyond to help us purchase our first home. They kept us updated and informed throughout the process. They are extremely friendly and easy to talk to, and they responded to all our enquiries with impressive speed. They made us feel like part of the HRD family. We couldn't have asked for better people to help us through such a significant step. Thank you!

Kyle · 29 March 2025

★★★★★ 5/5

Trustpilot

We bought our property with the Cowes…

We bought our property with the Cowes Hose Rhodes Dickson team. They made the whole process as seamless and stress free as possible, we cannot thank them enough for their expertise and professionalism. Special thanks to Elisha and Caitlyn who went above and beyond for us. We highly recommend Hose Rhodes Dickson of Cowes.

Simon · 30 September 2023

★★★★★ 1/5

Trustpilot

Strange practices

Something seems very unprofessional with the letting part from the agency. I left one of their properties over 2 weeks ago, and still no sign of my deposit. No communication either! And somebody has been living in the property already for a week, so they are holding 2 deposits for 1 property.Something is not right with their practices i think

Rob · 4 February 2023

★★★★★ 5/5

Trustpilot

Thank you Peter and Bethany

Both Peter and Bethany are very professional and knowledgeable but the qualities which we appreciated most through this challenging process of selling, were their caring and sensitivity towards us and our buyers. Thank you both…..very happy sellers.

Ewa · 11 February 2026

★★★★★ 1/5

Trustpilot

Bullying and useless

One of the worst letting agents on the Island. Didn't pass on any maintenance issues to the landlord and conveniently lost most maintenance reports I made, which left myself and my daughter without a boiler and hot water for six months over the winter. Unresponsive to pretty much all communication which they blamed on their previous staff leaving and then they blamed it on being taken over by a mainland company. Passed on my contact details to another company without my consent and knowledge and then I was hounded by said company demanding access to my home. Hounded me constantly to accept reductions to my deposit which I didn't agree with, with no replies or responses, so in order to preserve a tiny bit of my deposit and my sanity - I felt I had no choice but to give in.

Becky · 7 October 2024

★★★★★ 1/5

Trustpilot

HRD at Ryde managed our house rental…hoise rental

HRD at Ryde managed our house rental but did not ensure renters paid utility bills. 2 years later OVO areholding us responsible for the unpaid bills and are sending debt collectors to our home address

Stephen · 10 September 2026

★★★★★ 5/5

Trustpilot

Excellent local office

Excellent local office, approachable, proactive and responsive. Move Manager left during the sale but I always felt the office staff were on top of things. Special thanks to Peter Barfoot

Alison · 10 July 2024

★★★★★ 1/5

Trustpilot

Would not recommend this company

Would not recommend this company. We have rented with them for the last 11 months however for 10 of those months we have had a leaky roof, worsening damp when we have a 2 year old with us. We have reported these numerous times and it felt like they did not care at all. I would not rent with them again, nor would I buy/sell through them. We were passed from pillar to post and consistently met with abrupt answers that never solved the problems. We held up our part of the bargain paying £1000 a month to them for poor service and a property unfit for a young family with a small child. Stay clear.

Aidan · 30 May 2024

★★★★★ 5/5

Trustpilot

Freshwater Branch

Specially thanks to Beth and Pete. Provided me with exceptional and excellent service. They both were extremely professional, very supportive and patient.

SIZIWE · 7 November 2024

★★★★★ 5/5

Trustpilot

Hose Rhodes Dickson Freshwater

Peter Barfoot of Hose, Rhodes, Dickson was exceptionally helpful in navigating our way through a very tricky sale of a 25% share in a shared ownership property.He was always positive, receptive to suggestions and responded quickly to messages and requests. We were very pleased with the service provided and will contact Peter at the Freshwater branch when our own property is put on the market.Many thanks!

Richard · 11 December 2024

★★★★★ 1/5

Google

This is an estate agent that doesn't bother or have the courtesy to return your inquiry after 3 failed attempts. I'm sure there are better ones in Ventnor, these would be my last choice. If you are with them and not sold or not had many viewings you now know why.

Dragon · 20 May 2025

★★★★★ 5/5

Google

We have recently brought our first home with HRD through the Ventnor office. The support and understanding of our situation was there throughout the whole process. Jamie in particular was a great help, always there to answer any questions and give guidance. Thank you!

Lucy · 4 August 2025

★★★★★ 5/5

Trustpilot

Great Estate agents

Great Estate agents, both Bethany and Peter always willing to set up a viewings. Questions answered quickly. Collect keys quickly after completion.hifhly recommend.

Lock · 6 February 2026

★★★★★ 1/5

Trustpilot

Lifetime legal report fees

After pulling out of a sale for unforeseen circumstances HRD refused to release the lifetime legal I.D check report which we had paid £80 for, totally unreasonable and I will not be using them again .

Steve · 16 September 2025

★★★★★ 5/5

Trustpilot

Outstanding service.

As executor for a complex will, I have overseen the sale of three properties through HRD. The service has been outstanding throughout. In particular, they are to be commended on their outstanding communication at every stage, as well as their expertise, advice and good humour, which was certainly needed at times. I wouldn’t hesitate to recommend the team in Ryde.

Cath · 9 November 2024

★★★★★ 1/5

Trustpilot

Estate Agent who does not know what they are doing

Contacted Hose Rhodes Dickson twice now about a property that is coming to the market soon.I first contacted them about 6 months ago and last week.NO ONE SEEMS TO KNOW ANY DETAILS OF THE PROPERTY THAT IS DISPLAYING ONE OF THEIR BOARDS.Does not give me confidence buying or selling through this Agent..IT TOOK OVER 6 MONTHS FOR HOSE RHODES DICKSON TO REPLY, VERY DISAPPOINTING.

Lee · 31 July 2024

★★★★★ 5/5

Google

Steve and Abby were amazing, they worked above and beyond to help me buy my dream property would highly recommend them

Louise · 25 April 2024

★★★★★ 5/5

Trustpilot

Sale of our house in Freshwater

Peter and Bethany, in the Freshwater office, worked incredibly hard for us all the way through our sale. They kept us up to date at all times and we don’t feel that we could have had a better service.

Richard · 19 June 2025

★★★★★ 5/5

Trustpilot

I spoke to a lovely lady called Tess

I spoke to a lovely lady called Tess. She advised me of the best areas in Ryde. We are looking to move to the area and it was helpful to be guided by a local agent who knew the area. She is a credit to your team and very professional.

Katie · 22 January 2025

★★★★★ 5/5

Trustpilot

An exceptional team led by Peter with…

An exceptional team led by Peter with huge dedication and professionalism. Whether you are a buyer or a seller, I cannot imagine you will find better than Peter. In a difficult transaction he consistently went above and beyond. Moving house is difficult enough - my advice would be to use Hose Rhodes Dickson Freshwater.

Astrid · 19 November 2024

★★★★★ 5/5

Trustpilot

Exceptional

We have no hesitation in recommending HRD Freshwater. Peter and Beth have been exceptional. Professional, friendly and great communication. Always happy to help. We had complete confidence in both of them and we are now sold . Great team . Thank you both very much .

Dawn · 21 February 2025

★★★★★ 1/5

Trustpilot

total lack of interest

Because there were problems with a property that they came to value (management agents and a short lease) they had no interest in marketing the property, after making two calls to them and being told that the person dealing with the valuation was not in the office and would phone back they never did.

Colette · 15 January 2024

★★★★★ 5/5

Trustpilot

Polite, professional and efficient

The valuer arrived in a timely manner, was professional and efficient whilst listening appropriately to any points I wished to raise. Homework had been done so she was fully informed about the house's selling history and that of others in the road.

Anthony1 · 24 May 2024

★★★★★ 4/5

Trustpilot

The branch staff were excellent

The branch staff were excellent, helpful, polite, great to deal with. As soon as it moved to online and Portals it became hard work and a tedious tick box exercise. Also lacking in the personal touch.If the service had remained in branch it would be 5 stars all the way.

Mark · 22 November 2023